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HH GREGG

Appliance Sales and Installation, TV Sales, Computer Sales,


Services we offer

VIDEO, HOME AUDIO, PERSONAL ELECTRONICS, CAMERAS & CAMCORDERS, LARGE APPLIANCES, SMALL APPLIANCES, CAR AUDIO, PHONE & OFFICE, FURNITURE, ACCESSORIES.

Reviews

4.213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
54%
4
23%
3
15%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.3
value
4.6
professionalism
4.2
responsiveness
4.0
punctuality
4.1
Showing 1-13 of 13 reviews

Renata F.
12/2016
1.0
appliance sales
  + -1 more
Purchase went fine but when they came to install hoses and vent were to short was told to buy new hoses etc. But when the installers returned a week later they say they can not install because not original hoses /vent they brought; which of course are still to short! Installers left and nothing is hooked up! Eastgate store has been no help at all in this matter and just told my 78 year old mother she can instill them herself there is nothing to it.
Description of Work: Washer and dryer purchased and installed at the eastgate store.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Pamela F.
10/2016
5.0
appliance sales
  + -1 more
Great! We landed on the Whirlpool Gold series, which looks like a built in with its flat top and several special features -- rapid preheat, warming burner, convection, etc. We found the same model at two other stores for 30% more -- and theirs went on close out sale, down from $1599 to $990. They delivered promptly within the week and the stove looks and works beautifully. The sale was quick and painless, about 15 minutes total.
Description of Work: we were shopping for a high-end range that looked built-in

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Rebecca F.
05/2014
4.0
appliance sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

MARGARET R.
06/2012
5.0
appliance sales, tv sales
  + 0 more
They were very accommodating. I was rather weak at the time so they allowed me to use the wheelchair. They wheeled me all over their premises and showed me everything. They explained everything to me too. They really helped me understand what was necessary for my use of the machine and what was going to be needed. I chose one of their washer and dryer quickly. It was done quickly without too much hassle. I was looking for something that was going to last and pricing was also important. I was very pleased with them.
Description of Work: I went to HH Gregg to buy a new washer, dryer and television.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

ALICE C.
05/2012
5.0
appliance sales
  + -1 more
I have used them for many years and never had any bad experience, so I have been going to them.
Description of Work: I used the services of HH Gregg for appliance sales.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michele M.
04/2012
4.0
computer sales
  + -1 more
They were very helpful and polite. We knew what we wanted and they pointed us in the right direction; it was a very quick transaction. We did have a couple of issues with them where they did not load the office software package correctly. We had to go back and no one seemed knowledgable enough to get it fixed. This should have been fairly routine for them to do. I would not use them again.
Description of Work: We went to HH Gregg for the purchase of my laptop computer.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$600

Dan K.
09/2009
3.0
appliance sales
  + -1 more
I purchased a warranty with my appliances and it was a waste. I called over half a dozen of calls and a ton of no shows for three years, I dropped them and went somewhere else. I got no support from the store. I will never again step foot in there store. I got all this push back from the warranty company. They are very high pressured because they are commission based. They make the most off of the warranty.
Description of Work: HH Gregg is where I purchased a washer and a warranty.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$700

MELISSA S.
11/2008
5.0
appliance sales
  + -1 more
The sales people were helpful. I paid a reasonable price for the refrigerator. The delivery men were helpful and they explained how the refrigerator worked.
Description of Work: I Purchased a refrigerator at this store and they delivered it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

SHIRLIE B.
10/2008
5.0
appliance sales
  + -1 more
Salesman explained dehumidifiers available, helped us choose the best one, which happened to be on sale. Appliance was delivered to our car, we took it home and set it up, and our basement is much less damp. (Weather helped, too, probably.)
Description of Work: Bought dehumidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$141

JOANNE W.
07/2008
5.0
appliance sales
  + -1 more
We picked out the one we wanted on Saturday and they delivered it on Sunday. They were fair and gave me a deal. They were efficient and even gave me a refund for paint as they made a small scratch when bringing it in, so I could repaint that area.
Description of Work: We purchased a new refrigerator from them and they delivered it and took the old refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$626

SYLVIA M.
05/2008
4.0
appliance sales
  + -1 more
Well we found them in the phone book and we had bought a microwave there and we have gotten several small appliance there and were very pleased with them so we went there and talked to a salesman and bought a washer. They delivered the washer, and they set it up and took away the old one that did not work. They cleaned up behind themselves.
Description of Work: Went into the store bought a new washer machine for my home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Al W.
09/2007
3.0
appliance sales
  + -1 more
The major problem was the computer glitch that canceled our warranty and the fact that there were three other parties involved--HH Gregg, the folks in South Dakota, and the repair company. Eventually the warranty work was done and done correctly, but it took quite awhile and required extra effort on our part.
Description of Work: We have a washing machine with a warranty. When we found that water leaked into the machine when it was turned off (tap still on), we called for service on our warranty. We got an office in South Dakota that said their records advised that we had canceled the warranty. Not true. They advised they would talk with their computer people and get the problem fixed. We called the next day and it had not been fixed. I asked to speak with a supervisor who said she would personally follow the situation. We got a call a day or two later from someone who said they had been unable to reach the local store (time difference). They called us the next day and said appointment had been set up. When the repairman came, he said we needed a part which should come in 3-5 days. He was here on Aug. 27. As of Sept. 10, the parts were not yet in. Sept. 13, they called us to set up parts installation which was done and appears to be fine. Apparently Gregg contracts with a repair service.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


SHANNON S.
10/2006
5.0
appliance sales
  + -1 more
There were no problems. They give you a window of time of delivery. Delivery was great, taking the extra step to not destroy my hard wood floors. They put mats down and took off their shoes. They came on a rainy day and did not leave a mess. They moved old appliances into the garage for me.
Description of Work: I purchased a GE flat top convection oven and matching above oven wall-mounted GE Whirlpool Microwave. They had a professional, knowledgeable sales rep. and excellent delivery people of the refrigerator, as well as an excellent installer of the microwave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

    Contact information

    9930 COLERAIN AVE , Cincinnati, OH 45251

    www.hhgregg.com

    Service hours

    Sunday:
    11:00 AM - 7:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    TV Sales,
    Computer Sales,
    Auto Radio Service

    FAQ

    HH GREGG is currently rated 4.2 overall out of 5.

    Sunday: 11:00 AM - 7:00 PM

    Monday: 10:00 AM - 9:00 PM

    Tuesday: 10:00 AM - 9:00 PM

    Wednesday: 10:00 AM - 9:00 PM

    Thursday: 10:00 AM - 9:00 PM

    Friday: 10:00 AM - 9:00 PM

    Saturday: 10:00 AM - 9:00 PM

    No, HH GREGG does not offer free project estimates.
    No, HH GREGG does not offer eco-friendly accreditations.
    No, HH GREGG does not offer a senior discount.
    No, HH GREGG does not offer emergency services.
    No, HH GREGG does not offer warranties.
    HH GREGG offers the following services: VIDEO, HOME AUDIO, PERSONAL ELECTRONICS, CAMERAS & CAMCORDERS, LARGE APPLIANCES, SMALL APPLIANCES, CAR AUDIO, PHONE & OFFICE, FURNITURE, ACCESSORIES.

    Contact information

    9930 COLERAIN AVE , Cincinnati, OH 45251

    www.hhgregg.com

    Service hours

    Sunday:
    11:00 AM - 7:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM