Herrmann Services

HERRMANN DOES VERY GOOD WORK, AND IVE NEVER HAD TO HAD THEM RETURN TO FIX A JOB THEY DIDNT DO CORRECTLY. I THINK THEYRE A BIT PRICEY AND THE LAST TIME CHARGED JUST TO COME TO LOOK AT A JOB. WHEN I FIRST HAD THEM WORK FOR ME THAT CHARGE WAS DEDUCTED FROM THE BILL FOR THE WORK, BUT THE LAST TIME THEY CHARGED THAT IN ADDITION TO THE WORK.

ALLEN WAS VERY PROFESSIONAL, ON TIME AND CLEANED UP EVERYTHING VERY WELL. WAS HERE 6 HOURS. ENDED UP COSTING $200+ PER HR. (THAT'S WITH THE DISCOUNT I GOT FOR PURCHASING A $200.00 SERVICE AGREEMENT THAT GIVES ME 2 FURNACE CHECKS A YR AND A DISCOUNT ON ANY OTHER SERVICE NEEDED.) TOLD ME TOILET SHUTS OFF ABRUPTLY, CAUSING LOUD NOISE IN PIPES THAT HE COULD MAYBE DO SOMETHING ABOUT, IF IT BOTHERED ME. I CALLED AT A LATER DATE TO SEE IF THIS SERVICE COULD BE DONE AT NO CHARGE (SINCE I HAD ALREADY PAID $200 AN HR AND IT SHOULD HAVE BEEN DONE SAME DAY,) AND OF COURSE HAVE NEVER HEARD ANOTHER WORD FROM THEM.

HE WAS ONE HOUR LATE FOR APPOINTMENT, VERY POLITE, EXPLAINED WHAT HE WAS GOING TO DO AND QUOTED JOB BEFORE STARTING. I THOUGHT IT WAS VERY HIGH PRICED. I TOOK THE DAY OFF WORK AND DID NOT WANT TO RESCHEDULE WITH SOMEONE ELSE.

ALL OF THE MEN THAT WORKED ON THIS PROJECT, PLUMBER, ELECTRICIAN, AND PLASTER FINISHER, WERE ALWAYS PROMPT, VERY FRIENDLY AND MOST OF ALL NEAT. I DON'T KNOW HOW MUCH ANYONE ELSE WOULD HAVE CHARGED, BUT I WOULD ALWAYS HIRE HERRMANN BECAUSE THERE IS NO QUESTION THAT THE JOB WILL BE DONE CORRECTLY AND NEATLY.

EVERYTHING WAS COMPLETED TO EXPECTATION INCLUDING PRICE. UNLIKE MOST OTHER COMPANIES, HERRMANN WILL EXPLAIN THE UNFORESEEN POSSIBILITIES OF SOMETHING GOING WRONG BEFORE THEY START ON A PROJECT. PRICE IS BASED ON PER JOB, NOT ON PARTS OR LABOR SO YOU HAVE A CLEAR AND ACCURATE ESTIMATE. WORK WAS COMPLETED LESS THAN AN HOUR.

I WAS VERY PLEASED WITH THE WORK. THERE WAS A ONE DAY DELAY DUE TO WEATHER BUT OTHER THAN THAT IT WENT QUICKLY AND VERY WELL. I HAD AN ESTIMATE FROM ANOTHER COMPANY THAT DIDN'T INCLUDE THE EXCELLENT WARRANTY THAT HERRMANN PLUMBING PROVIDED THAT QUITE EXCEEDED THE PRICE.

THE WOMAN ON THE PHONE WAS VERY PERSONABLE AND EFFICIENT. MIKE WAS PROFESSIONAL AND QUICK, HE IDENTIFIED THE PROBLEM AND IT GOT FIXED.

THEY PROMISED TO CALL BACK, BUT FAILED TO DO SO.

THEY WERE VERY PROMPT AND EVEN CAME TO MY WORK TO PICK UP AND DROP OFF A KEY. AS THEY WERE DOING THE REMODEL, THEY HAD TO CORRECT SOME FLAWS THAT THE ORIGINAL PLUMBER NEGLECTED, LIKE NOT GLUING THE PVC PIPES AND NOT SOLDERING COPPER PIPES TOGETHER. THAT MEANT FINDING THE SOURCE OF LEAKS AND FIXING THEM. THE MEN WERE VERY CLEAN, WORKED HARD AND HAD THE WORK DONE IN 2 DAYS. I WAS VERY PLEASED AND HAVE USED THEM FOR ALL MY PLUMBING AND HEATING AND AIR. I ALSO HAD A NEW HOT WATER TANK PUT IN AS AN EMERGENCY (ABOVE PRICE WAS NOT FOR THAT).

KEVIN IS VERY GOOD AND KNOWLEDGEABLE, BUT A LITTLE PRICEY.

PETE WAS EXTREMELY NICE AND PROFESSIONAL; HE WAS PUNCTUAL AND WORKED TO SOLVE A DIFFICULT INSTALLATION. PRICE WAS A BIT MORE THAN THE ESTIMATE. GREAT COMPANY TO DO BUSINESS WITH. WOULD RECOMMEND THEM TO FRIENDS AND FAMILY!

EVERYTHING WENT FINE. THEY ARE EXPENSIVE.

HE SHUT OFF THE MAIN WATER LINE. ALL HE HAS TO DO IS CONNECT THE HOSES AND WIRES. HE SAID THE COST WAS GOING TO BE $300. I ASKED HOW MUCH JUST FOR THE DISHWASHER TO BE INSTALLED AND HE SAID $175. I AM BESIDE MYSELF AND THIS IS NOT A BIG DEAL. I ASKED THE TECH TO STOP THE WORK. I THEN RECEIVED A BILL FOR $127 FOR REMOVAL OF THE DISHWASHER. I PAID SERVICE CALL.

TIME WILL TELL IF EVERYTHING WAS INDEED REPAIRED CORRECTLY. I DO EXPECT TO CALL THEM IN THE FUTURE FOR ANOTHER JOB.

HE DID GOOD WORK AND WAS VERY FAST AT COMPLETING THE JOB.

CHARGE BY THE JOB AND NOT BY THE HOUR. PRICE WAS $600 LESS $25 COUPON.

ASK THEM TO QUOTE PRICES OUT OF THEIR PRICE BOOK. THEY CHARGE $39 TRIP CHARGE THAT IS EXTRA AND DOES NOT BECOME PART OF THE QUOTE PRICE.

THEY ARE A LITTLE PRICEY BUT THEY ARE WORTH IT. THEY TAKE A PERSONAL INTEREST. THEY DO EXCELLENT WORK!

IVE USED THE COMPANY SINCE 1999, AND I ALWAYS REQUEST JASON. HE IS EXTREMELY PATIENT, ANSWERS ALL MY QUESTIONS, AND DOES A GREAT JOB OF EXPLAINING WHAT HES DOING AND WHY HES DOING IT. PROVIDES TOP NOTCH CUSTOMER SERVICE FROM ARRIVAL TO DEPARTURE.

SAME PERSON QUOTED AND INSTALLED. SPENT EXTRA TIME ENSURING FURNACE SIZE WAS CORRECT FOR MY HOME CONDITIONS. ACCOMMODATED DIFFICULT SPACE SITUATION WITHOUT REQUIRING A WALL TO BE MOVED. CALLED TO UPDATE ME THROUGHOUT THE JOB TO DISCUSS EVERY CHANGE AND ENSURE I WAS SATISFIED.

THEY KEPT US IN THE LOOP AND DID A GREAT JOB.

OVERALL, I WILL NOT EVER DO BUSINESS WITH THIS COMPANY AGAIN. FIRST THE WORK THEY DID ON THE BATHROOM FAUCET CAUSED A LEAK AND WATER DAMAGE TO MY FIRST FLOOR LAUNDRY. WHEN THEY CAME OVER TO REPAIR THEY CHARGED ME AGAIN. WHEN THE INSTALLER WAS WORKING IN THE BASEMENT ON THE REFRIG LINE THEY INFORMED ME THAT I WAS IN NEED OF A NEW WATER HEATER AND PROCEEDED TO PROVIDE ME AN $800 QUOTE FOR A LARGE ONE. FIRST, I DIDN''T ASK FOR A QUOTE ON THIS AND SECONDLY THE TANK SIZE WAS FAR ABOVE THE NEEDS OF MY HOUSEHOLD (TWO PEOPLE). LET ME SUMMARIZE ... YOU CAN DO BETTER WITH OTHER FIRMS.

GREAT PHONE REP: CALLED WHEN THEY PROMISED, CAME WHEN THEY PROMISED, AND FIXED THE FURNACE IN NO TIME.

THEY ARE COMING BACK BECAUSE SHOWER HANDLE IS NOT WORKING SMOOTHLY. THEY PUT WRONG PART ON SHOWER HEAD. THEY ARE COMING BACK TO FIX IT.

THERE IS A NOISE THAT APPEARED A FEW DAYS AFTER THEY WERE HERE, BUT THEY ARE COMING BACK TO TAKE A LOOK AT IT.