Not affiliated with My Maid Services. Additional phone number - (513) 271-6243. Extra services include laundry, linens & towels change, grocery shopping, vacation plan. We will take care of your home while you are away. Green products upon request & rotation jobs call and ask about this service. Locally owned & operated.
They keep a list of exactly what I expect eCh cleaning. If I need something g else, it is wise to set expectation the visit before or to call the officials. Over 20 years maybe 1 or two small items have been broken. Insurance replaced.
Description of Work: Greater Cincinnati Maids has been my cleaning service for close to 20 years - in 3 different locations. Above all, i have had the same providers for virtually the whole time - low turner speaks highly for the service. They are reliable - and responsive to feedback. And Tina and Stacey were very caring (and the owners) showed co. Even for me when life dealt me several blows over the years. They are honest.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Davette S.
12/2016
5.0
house cleaning
+ -1 more
They did a great job. They are professional and I would use them again.
Description of Work: They cleaned my home.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Rhonda R.
04/2016
2.0
house cleaning
+ -1 more
Not good. Have been working with them for several months and each month a new or previous issue seems to pop up. In talking to them today, they acknowledged that 'Yes, all of the requests are in the file - they just don't check the file." Here are a few of the things (and if it was just a onetime thing, it wouldn't be so bad - but each month, it's something else). I've been using them since December - they come once a month (5 months): 1) Two of the months - my wood floors looked dirtier after they were there, as if they used dirty water. After the second time, I had them come out and redo the floors; they sent a different team and they did a good job. 2) I've asked for a list of what they are doing in my home while cleaning my house - I still do not have a list. 3) They have confused my account with someone else's account on numerous occasions - twice where I was actually overbilled based on the other account. 4) I came home and every light was on in the house, my blinds were completely closed (not dusted or cleaned - just closed) - why? 5) My basic needs are dust, vacuum, wash floors, dusting and wipe down flat surfaces and appliances - no dusting occurred one month. So what did they do for two hours? I don't have them make beds, do windows, or laundry. 6) They keep shutting off the water to my master bedroom shower - why? I've left notes not to. 7) They asked if I wanted a reminder call the day before - I said yes.... and they don't, so I don't always know when they are in my home. I terminated them last month and they asked for another chance, which I did. There was no follow-up and today they were in the house again without my knowledge -- and left the wrong invoice AGAIN. So they have been terminated.
Description of Work: Basic housecleaning ¬ 2 people 1 hour. Bathrooms, dusting, floors (dust, vacuum, wash). Not sure what else ¬ as I have yet to receive a listing of what they are doing.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$80
Heather S.
06/2015
5.0
house cleaning
+ -1 more
I do not usually write reviews, however... Let me say, my Family and I have been through several cleaners and Greater Cincinnati Maids has been BY FAR the ABSOLUTE BEST! I have to say, coming home after a long day at work to a sparking clean, fresh smelling house is priceless. All I cared about was house cleaners that were trustworthy, efficient, dependable and thorough. And Greater Cincinnati Maids consistently hits the mark. Thank you. Trust me, talk to them first, you'll thank me later.
Description of Work: Full clean of my house. They did an amazing job. I thought I was being picky on my needs, and they did it without hesitation and without any nickle and dime fees. Absolutely fabulous!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Davette S.
02/2015
4.0
house cleaning, floor cleaning
+ 0 more
They were good. Though the email from Angie's list didn't get to them and I had to follow up with a call, when we scheduled time together they were prompt and thorough in the cleaning. They will be my service.
Description of Work: They cleaned 3 floors and provided an estimate for bi-monthly cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
janice K.
01/2015
1.0
house cleaning
+ -1 more
As above...terrible waste of my time, and so disappointing that Angie's List supports companies that use false advertising.
Description of Work: Advertised themselves as Greater Cincinnati, but we live in the Greater Cincinnati area and were told,rudely that "we don't go all the way out to New Richmond!" They told us they only service Hyde Park and Indian Hill, but the latter area is farther from their Beechmont office than we are! I don' t have time to search for agencies that practice false advertising. Both of those areas are the most exclusive areas in the Greater Cincinnati area, and they need to say that in their advertising, ESPECIALLY if they are on Angie's List! My first experience with Angie's List was AWFUL.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Greater Cincinnati Maids Inc
Sorry we were unable to service your home because, it is out of our area.We spoke to [Member's name removed] and told him about another service that is bonded and insured in that area. We are a small business that only services a small portion of Cincinnati.
Tom F.
12/2014
5.0
house cleaning
+ -1 more
They did fine, a good job. They were punctual and easy to work with. The staff was very friendly.
Description of Work: Cleaned part of the house, an hours work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$77.39
karen H.
08/2014
5.0
house cleaning
+ -1 more
A huge shout out and thank you to both Angie and Victoria for setting up cleaning services for my daughter after she was in an accident. Living 600 miles away, there was only so much we could do to help our daughter. Greater Cincinnati Maids was recommended by her landlord, and when we called GCM, they stepped up and made a difficult time a little bit easier. Scheduling was difficult on OUR end, and they worked with us to make it as easy as possible, going out of their way to make it work. The house was sparkling clean after they worked their magic. What a great lift for our daughter! "Two thumbs up - WAY UP"! They were professional, easy to work with, honest about how much time it would take, and the price was right.
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$154
Barbara B.
07/2014
5.0
house cleaning
+ -1 more
I've been using Greater Cincinnati Maids, Inc. for more than 2 years now. I have been thrilled in every way (feel guilty I didn't post a review sooner). If you have used other similar services (M*rry Maids, Clean*ng Authority) -- GCM is not the same. Those other providers charged a lot -- but it didn't go to the people that actually showed up to clean your house. And the girls never seemed happy, never stayed in their jobs for long, didn't get paid if they didn't work -- the "maids" just weren't treated well, in my view. That is nearly opposite with Greater Cincinnati Maids. My two "girls" -- Annette and Tricia -- are the sweetest, most reliable, conscientious, trustworthy cleaning folk I've ever encountered. And they're happy in their jobs!! They are treated well. If a child is sick, they can attend to them. If a car breaks down, they get someone else immediately. They get 3-day weekends each week. Apparently, Greater Cincinnati Maids has a number of long-time employees. People like working for them. I'm so glad I found them (... I think I found them on Angie's List!) I can't recommend the company higher.
Description of Work: Clean my house exactly the way I want it done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$116
J LANE R.
06/2014
5.0
house cleaning, window cleaning
+ 0 more
An excellent job was done. Work done was done to my satisfaction. It was as if I had cleaned it myself it was that good.
Description of Work: Cleaned windows, blinds and bathroom.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Jennifer W.
06/2014
5.0
house cleaning
+ -1 more
Very thorough and responsive to specific requests. GREAT!
Description of Work: They clean our entire house every other week
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Jane R.
04/2014
5.0
house cleaning
+ -1 more
I just have them do the basics and it is the same every month. They do a pretty good job. I feel they are trustworthy, friendly at the same time professional. Price wise I had another company doing my cleaning who were more expensive. I switched to Greater Cincinnati Maids. After doing some monthly cleanings, the ladies actually cut the price because they felt I was being overcharged for the amount of time and work they did.
Description of Work: I use Greater Cincinnati Maids Inc to do monthly house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$133
Brad M.
04/2014
5.0
house cleaning
+ -1 more
My wife and I were very impressed with the cleaning service. We have used several other cleaning services in the past and have never had great results. The two girls worked for appx 2.5 hours and covered alot of area. They were detailed and worked diligently. Out of all the cleaning service companies we have used, i would reccommend this one as the best. I will continue to update this review for future visits, if anything were to change.
Description of Work: Cleaned House
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Naoma T.
01/2014
5.0
house cleaning
+ -1 more
They were very efficient and pleasant.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Beverly P.
11/2013
5.0
house cleaning
+ -1 more
Annette and Trisha are the two employees that I request because of their work ethic, timeliness, efficiency, are an asset to this company and they do an excellent job.
Description of Work: They come out once or twice a month to clean my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Stacy R.
08/2013
5.0
house cleaning, window cleaning, floor cleaning
+ 1 more
The girls are amazing. They are very detailed with their cleaning. If there is ever a conflict with my normal two girls that come they always call to ask me if I would mind another couple girls to come or if another date for my normal cleaning ladies. I feel very comfortable leaving a key with them and have them being there even when I am not home. They are very professional and respectful of my belongings which I was nervous about hiring people to come into my home and clean for me. If there is ever something extra I need them to do they are more than happy to do it for me. I recommend them to everyone!!
Description of Work: Vacuuming, mopping, dusting. Dusted blinds and ceiling fans. Cleaned the bathroom and kitchen. They even change my bed sheets which is something I hate doing myself.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
cheryl S.
05/2013
4.0
house cleaning
+ -1 more
A a person the use to clean houses, they do a ok job, but I am picky. They would probably do more, and a better job if I wanted to pay for them to stay longer.
Description of Work: Cleans my house.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
BRAD R.
04/2013
3.0
house cleaning
+ -1 more
The cleaning was not done to my satisfaction. The walls and counters were visibly dirty as well as the kitchen cabinets which I specifically asked to be cleaned. I ended up spending another 2-3 hours cleaning the kitchen and I wasn't expecting to have to do that.
Description of Work: Got the 2 hours for $75 deal. Asked them to clean a bathroom, and kitchen in depth.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$75
Response from Greater Cincinnati Maids Inc
[member name removed], Greater Cincinnati Maids did not offer The Big Deal in August, I think you may have used a different service. We looked in our records and could not find your name or address. I think you are out of our service area could you please double check your records .
Kerry A.
04/2013
5.0
house cleaning
+ -1 more
Two workers came to clean. They did an awesome job. Very thorough.
Description of Work: Needed kitchen and bathrooms cleaned after moving out of a rental home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Marilyn G.
01/2013
5.0
house cleaning
+ -1 more
They were thorough. They asked me what I wanted. I would use them again if I could get the same price.
Description of Work: This was a Big Deal. They cleaned the first floor thoroughly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Kathleen L.
10/2012
5.0
house cleaning, floor cleaning
+ 0 more
Excellent service. I spoke to a very helpful agent at the main office who asked me questions about the house and our needs, then scheduled the cleaning within less than a week. The team of two, Betty and Taryn, arrived as scheduled. They spent about three hours in the house, which had not had a full cleaning since August, when our previous cleaner retired. They did a very thorough job. I am especially impressed with how clean they got one of our showers, which had mildew when we bought the house three years ago! I couldn't get rid of it, so this is the first time it is truly clean. Our hardwood floors are shining, and the house smells great. They used their own supplies, but asked if I had any special products I would like them to use.
Description of Work: Housecleaning: bathrooms, kitchen, floors, dusting.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Michael R.
10/2012
5.0
house cleaning
+ -1 more
They were suppose to call me back to schedule a second visit, but never did. I was pleased with the work they did do, but the people seemed upset with the condition of the place because there had been a flood in the basement.
Description of Work: I had purchased a Big Deal from this company for $75 for 2 Hours of Housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Paula S.
08/2012
5.0
house cleaning
+ -1 more
See above... they cleaned my kitchen, living room, family room, hall, dining room, and bathroom. They were here for 4 hours.
Description of Work: Two young women came and cleaned the first floor of my house. They offered me an estimate to continue a cleaning regimen on a regular basis; however, I have not yet followed through with a regular service. I was able to schedule the service right away (the next day after purchasing the coupon). I was pleased with the work that they did.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Beverly P.
06/2012
5.0
house cleaning, floor cleaning
+ 0 more
I have been using them regularly since March or April and will continue to use them. Previous to this visit I hadn't had them out since the 2nd or 3rd week of May. They came out with alot of work to do and did it and did it well. They were very efficient. It felt like I had a cluttered table and they came and it felt like they just swept it off the table and tiddyed it up. They are timely and come when they say they are coming. They say the job will be completed and its completed on time give or take 15 minutes. They have two cleaning people come out and they do great. I could not be more please with their follow up, price, and office. They do the required cleaning as well as extras.
Description of Work: They cleaned my home, floors, bathroom, kitchen, bed linens, the cleaned light globes, and ceiling fans. They polished all glass table tops, stove, and microwave. They removed trash, cobwebs, and did everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$154.47
Josh B.
01/2012
5.0
house cleaning, floor cleaning
+ 0 more
I am planning on using this company again shortly. They were very good.
Description of Work: They did a full cleaning of the house.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Flooring Sales and Installation,
Upholstery Cleaning
FAQ
Greater Cincinnati Maids Inc is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: Closed
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Greater Cincinnati Maids Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa