Response from Greater Cincinnati Housing Evaluation Service
I first received notification of [member name removed] complaint regarding the retaining wall problem when Angies List contacted me, by email, regarding a recent posting on Angie’s list. I contacted [member name removed] regarding this issue the same day. With her permission, I returned to her home to view the wall and discuss the problem with her the same day. At the home [member name removed] and I viewed the retaining wall. The wall has experienced movement resulting in a crack of about one inch in width with vertical displacement of not greater than one inch. In spite of this movement the wall is plumb. I explained the [member name removed] that the wall had not failed structurally and required a repair to the crack not re-building of the entire wall. [member name removed] indicated that she had hired an engineer to evaluate the wall and that (her) engineer indicated that the wall required re-building. [member name removed] stated that (her) engineer had provided a verbal report and that she had no written report from (her) engineer. I asked [member name removed] permission to bring an engineer with experience in residential and commercial structural repair to view the wall and she agreed. The following day I met the engineer and [member name removed] at the property . The engineer agreed with my conclusion regarding the condition of the wall and discussed his findings with [member name removed] The “fix” of the wall noted in [member name removed] complaint in the amount of “upwards of $20,000” would entail the re-building of the entire wall not a repair to the cracked section (of the wall) which is located in the middle third of the wall. It is my opinion and that of the engineer (I brought to the property) that the retaining wall requires repair of the crack and not the re-building of the entire thirty plus foot wall. The home inspection I provide is both through and well documented. A retaining wall crack of that size would have been very obvious at the time of the inspection. Had a crack of that size existed at the time of the inspection I would have reported the crack, documented it with a picture and taken the position that the crack required repair. The inspection I provide is based on observations of conditions which existed at the time of the inspection and not any future condition which may occur. I think the situation regarding the retaining wall is unfortunate for [member name removed] I wish she would have contacted me directly regarding the problem prior to taking her complaint to Angie’s List. I believe that the information she received from her engineer is incorrect regarding the resolution of this issue. Maury Drummey February 17, 2013