Business highlights
Emergency Services Offered
Services we offer
Amenities
Senior Discount
yes
Emergency Services
YesAccepted payment methods
Reviews
4.226 Reviews
Showing 1-25 of 26 reviews
PAUL I.
01/2013
small appliance repair
 + -1 moreCalled for service appointment, next available time was two days later. I provided all model and serial number information, this allowed the tech to have the right parts when he arrived. I removed the oven (mounted over the cook top) and had it ready for him to work on. Received automated call that service tech was on his way, he arrived promptly. Service tech was courteous and efficient, diagnosed the problem quickly and effectively and explained needed repair. The primary item (magnetron tube) was covered by warranty. He replaced the parts and installed the microwave. His total time here was about one hour. The only issue was cost. Parts were covered by regular warranty, $290 for a service call and labor for repair seems extremely high for this job. A more reasonable charge would be about half that amount.
Description of Work: Repair microwave oven that appeared to operate okay but was not heating.
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Yes, I recommend this pro
$290
CLIFF B.
07/2008
appliance repair
 + -1 moreThey wouldn't give me an estimate for at least what the charge would be to come out. The customer service rep was very nice but could only do so much based on GE's policies. It was the worst experience I have ever had with a company over the phone. I went with another company.
Description of Work: I called them to get an estimate for a microwave repair.
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deano C.
06/2006
appliance repair
 + -1 moreI was amazed that a major company could handle a serious service issue so badly. My tenant was even accused of breaking the stove and I was accused of not installing it properly. When service finally arrived two weeks after the first incident, the repair took twenty minutes and was under warranty.
Description of Work: My tenant turned on her new GE oven for the first time. It FLAMED (turned up the heat all the way) and set off smoke detectors. Service did not come for TWO WEEKS! Finally, after many, many phone calls, voice mails, emails and being generally treated like dirt, the serviceman came and replaced the thermostat under warranty.
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SALLIE W.
12/2003
appliance repair
 + -1 moreTHE COMPANY DID NOT SHOW UP AND DID NOT CALL ON THE SCHEDULED DAY. THEY CALLED THE NEXT DAY TO SAY THEY HAD TO ORDER THE PART (EVEN THOUGH THEY HAD NOT YET BEEN TO THE HOUSE) AND RESCHEDULED FOR A WEEK LATER, A LONG TIME TO BE WITHOUT ICE. THEY FOUND THAT THE ICEMAKER WAS UNDER WARRANTY SO DID NOT CHARGE FOR THE PARTS BUT DID CHARGE FOR THE LABOR. $200 SEEMS LIKE A LOT TO DO WARRANTY WORK!
Description of Work: ICE MAKER WAS NOT PRODUCING ICE. THEY REPLACED THE ICEMAKER AND HAD TO DO ADDITIONAL WORK TO FIND THE SOURCE OF THE PROBLEM.
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$200
05/2003
appliance repair
 + -1 moreBUY A MAYTAG
Description of Work: REPLACED TRANSMISSION ON WASHER JUST UNDER FIVE YEARS OLD. WASHER STOPPED WORKING LESS THAN THREE WEEKS LATER. RESCHEDULED REPAIRMAN TO COME OUT. TOOK OFF WORK AND REPAIRMAN DIDN''T SHOW UP. REPEATEDLY CALLED SERVICE; THEY COULD NOT LOCATE THE REPAIR PERSON. NEVER CALLED TO EXPLAIN OR APOLOGIZE.
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$150
KATHERINE M.
05/2002
appliance repair
 + -1 moreI SET UP THIS APPOINTMENT OVER THE INTERNET ON THE WEEKEND AND THE REPAIR PERSON CAME ON THE FOLLOWING MONDAY! DID THE WORK VERY QUICKLY AND SUCCESSFULLY. HE WAS A LITTLE LATE, BUT CONSIDERING THE WAY I SCHEDULED THE APPOINTMENT I WAS HAPPY WITH THE CALL.
Description of Work: FIXED A BUILT IN MICROWAVE OVEN WITH A BROKEN HANDLE.
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Yes, I recommend this pro
$65
NIKKI K.
10/2000
appliance repair
 + -1 moreunknown
Description of Work: WARRANTY WORK MICROWAVE
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Yes, I recommend this pro
10/2000
appliance repair
 + -1 moreunknown
Description of Work: STOVE
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
09/2000
appliance repair
 + -1 moreCAME WHEN THEY SAID THEY WOULD, DID A GOOD JOB
Description of Work: FIXED STOVE
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Yes, I recommend this pro
09/2000
appliance repair
 + -1 moreunknown
Description of Work: REPLACED LEAKY DISHWASHER
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09/2000
appliance repair
 + -1 moreunknown
Description of Work: JUST DIAGNOSED
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Yes, I recommend this pro
09/2000
appliance repair
 + -1 moreunknown
Description of Work: REPAIRED WASHER
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DAVIDSONS C.
09/2000
appliance repair
 + -1 moreunknown
Description of Work: FIXED DISHWASHER
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Yes, I recommend this pro
STEVE L.
09/2000
appliance repair
 + -1 moreunknown
Description of Work: DISHWASHER REPAIR
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Yes, I recommend this pro
DAVID E.
09/2000
appliance repair
 + -1 moreunknown
Description of Work: DISHWASHER REPAIR
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Yes, I recommend this pro
09/2000
appliance repair
 + -1 moreGOOD
Description of Work: FIXED ICEMAKER
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Yes, I recommend this pro
09/2000
appliance repair
 + -1 moreunknown
Description of Work: USED WASHER
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Yes, I recommend this pro
ROBERT G.
09/2000
appliance repair
 + -1 moreunknown
Description of Work: FIXED REFRIGERATOR
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Yes, I recommend this pro
09/2000
appliance repair
 + -1 moreGREAT JOB
Description of Work: FIXED SELF CLEANING OVEN
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
DAVE B.
09/2000
appliance repair
 + -1 moreunknown
Description of Work: CHECKED DISHWASHER UNREPAIRABLE
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Yes, I recommend this pro
DAN G.
09/2000
appliance repair
 + -1 moreGREAT COMPANY
Description of Work: FIXED A STOVE
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
09/2000
appliance repair
 + -1 moreunknown
Description of Work: WASHER
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
09/2000
appliance repair
 + -1 moreunknown
Description of Work: DISHWASHER
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
09/2000
appliance repair
 + -1 moreunknown
Description of Work: DISHWASHER
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
09/2000
plumbing
 + -1 moreGREAT, THEY CAN FIX ANYTHING
Description of Work: TOILET & BATH REPAIR
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Yes, I recommend this pro
- 1(current)
- 2
Contact information
unknown, Cincinnati, OH 45241
www.geappliances.comLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Plumbing,
Drain Cleaning
FAQ
GE Consumer Home Services is currently rated 4.2 overall out of 5.
GE Consumer Home Services accepts the following forms of payment: Discover,MasterCard,Visa
No, GE Consumer Home Services does not offer free project estimates.
No, GE Consumer Home Services does not offer eco-friendly accreditations.
No, GE Consumer Home Services does not offer a senior discount.
Yes, GE Consumer Home Services offers emergency services.
No, GE Consumer Home Services does not offer warranties.
GE Consumer Home Services offers the following services: Service, repair, & installation of major household appliances
Contact information
unknown, Cincinnati, OH 45241
www.geappliances.com