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GE Consumer Home Services

Appliance Repair, Appliance Repair - Small, Plumbing,

Business highlights

Emergency Services Offered

Services we offer

Service, repair, & installation of major household appliances

Amenities

Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

Discover
MasterCard
Visa

Reviews

4.226 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
38%
4
38%
3
12%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.2
responsiveness
4.2
punctuality
4.1
Showing 1-25 of 26 reviews

PAUL I.
01/2013
4.0
small appliance repair
  + -1 more
Called for service appointment, next available time was two days later. I provided all model and serial number information, this allowed the tech to have the right parts when he arrived. I removed the oven (mounted over the cook top) and had it ready for him to work on. Received automated call that service tech was on his way, he arrived promptly. Service tech was courteous and efficient, diagnosed the problem quickly and effectively and explained needed repair. The primary item (magnetron tube) was covered by warranty. He replaced the parts and installed the microwave. His total time here was about one hour. The only issue was cost. Parts were covered by regular warranty, $290 for a service call and labor for repair seems extremely high for this job. A more reasonable charge would be about half that amount.
Description of Work: Repair microwave oven that appeared to operate okay but was not heating.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$290

CLIFF B.
07/2008
1.0
appliance repair
  + -1 more
They wouldn't give me an estimate for at least what the charge would be to come out. The customer service rep was very nice but could only do so much based on GE's policies. It was the worst experience I have ever had with a company over the phone. I went with another company.
Description of Work: I called them to get an estimate for a microwave repair.

Rating CategoryRating out of 5
professionalism
1.0


deano C.
06/2006
2.0
appliance repair
  + -1 more
I was amazed that a major company could handle a serious service issue so badly. My tenant was even accused of breaking the stove and I was accused of not installing it properly. When service finally arrived two weeks after the first incident, the repair took twenty minutes and was under warranty.
Description of Work: My tenant turned on her new GE oven for the first time. It FLAMED (turned up the heat all the way) and set off smoke detectors. Service did not come for TWO WEEKS! Finally, after many, many phone calls, voice mails, emails and being generally treated like dirt, the serviceman came and replaced the thermostat under warranty.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


SALLIE W.
12/2003
3.0
appliance repair
  + -1 more
THE COMPANY DID NOT SHOW UP AND DID NOT CALL ON THE SCHEDULED DAY. THEY CALLED THE NEXT DAY TO SAY THEY HAD TO ORDER THE PART (EVEN THOUGH THEY HAD NOT YET BEEN TO THE HOUSE) AND RESCHEDULED FOR A WEEK LATER, A LONG TIME TO BE WITHOUT ICE. THEY FOUND THAT THE ICEMAKER WAS UNDER WARRANTY SO DID NOT CHARGE FOR THE PARTS BUT DID CHARGE FOR THE LABOR. $200 SEEMS LIKE A LOT TO DO WARRANTY WORK!
Description of Work: ICE MAKER WAS NOT PRODUCING ICE. THEY REPLACED THE ICEMAKER AND HAD TO DO ADDITIONAL WORK TO FIND THE SOURCE OF THE PROBLEM.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0

$200

05/2003
1.0
appliance repair
  + -1 more
BUY A MAYTAG
Description of Work: REPLACED TRANSMISSION ON WASHER JUST UNDER FIVE YEARS OLD. WASHER STOPPED WORKING LESS THAN THREE WEEKS LATER. RESCHEDULED REPAIRMAN TO COME OUT. TOOK OFF WORK AND REPAIRMAN DIDN''T SHOW UP. REPEATEDLY CALLED SERVICE; THEY COULD NOT LOCATE THE REPAIR PERSON. NEVER CALLED TO EXPLAIN OR APOLOGIZE.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

KATHERINE M.
05/2002
5.0
appliance repair
  + -1 more
I SET UP THIS APPOINTMENT OVER THE INTERNET ON THE WEEKEND AND THE REPAIR PERSON CAME ON THE FOLLOWING MONDAY! DID THE WORK VERY QUICKLY AND SUCCESSFULLY. HE WAS A LITTLE LATE, BUT CONSIDERING THE WAY I SCHEDULED THE APPOINTMENT I WAS HAPPY WITH THE CALL.
Description of Work: FIXED A BUILT IN MICROWAVE OVEN WITH A BROKEN HANDLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$65

10/2000
4.0
appliance repair
  + -1 more
unknown
Description of Work: STOVE

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

NIKKI K.
10/2000
5.0
appliance repair
  + -1 more
unknown
Description of Work: WARRANTY WORK MICROWAVE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

09/2000
5.0
appliance repair
  + -1 more
CAME WHEN THEY SAID THEY WOULD, DID A GOOD JOB
Description of Work: FIXED STOVE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

09/2000
3.0
appliance repair
  + -1 more
unknown
Description of Work: REPLACED LEAKY DISHWASHER

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


STEVE L.
09/2000
4.0
appliance repair
  + -1 more
unknown
Description of Work: DISHWASHER REPAIR

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

09/2000
4.0
appliance repair
  + -1 more
unknown
Description of Work: USED WASHER

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

09/2000
5.0
appliance repair
  + -1 more
unknown
Description of Work: JUST DIAGNOSED

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

09/2000
5.0
appliance repair
  + -1 more
GREAT JOB
Description of Work: FIXED SELF CLEANING OVEN

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

09/2000
5.0
plumbing
  + -1 more
GREAT, THEY CAN FIX ANYTHING
Description of Work: TOILET & BATH REPAIR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

09/2000
5.0
appliance repair
  + -1 more
GOOD
Description of Work: FIXED ICEMAKER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

09/2000
4.0
appliance repair
  + -1 more
unknown
Description of Work: DISHWASHER

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

09/2000
5.0
appliance repair
  + -1 more
unknown
Description of Work: WASHER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

09/2000
4.0
appliance repair
  + -1 more
unknown
Description of Work: DISHWASHER

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

MICHAEL F.
09/2000
4.0
appliance repair
  + -1 more
unknown
Description of Work: FIXED DISHWASHER AND ICEMAKER

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

09/2000
3.0
appliance repair
  + -1 more
unknown
Description of Work: REPAIRED WASHER

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


DAVID E.
09/2000
4.0
appliance repair
  + -1 more
unknown
Description of Work: DISHWASHER REPAIR

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

DAVE B.
09/2000
5.0
appliance repair
  + -1 more
unknown
Description of Work: CHECKED DISHWASHER UNREPAIRABLE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVIDSONS C.
09/2000
4.0
appliance repair
  + -1 more
unknown
Description of Work: FIXED DISHWASHER

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

ROBERT G.
09/2000
4.0
appliance repair
  + -1 more
unknown
Description of Work: FIXED REFRIGERATOR

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

unknown, Cincinnati, OH 45241

www.geappliances.com

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Plumbing,
Drain Cleaning

FAQ

GE Consumer Home Services is currently rated 4.2 overall out of 5.
GE Consumer Home Services accepts the following forms of payment: Discover,MasterCard,Visa
No, GE Consumer Home Services does not offer free project estimates.
No, GE Consumer Home Services does not offer eco-friendly accreditations.
No, GE Consumer Home Services does not offer a senior discount.
Yes, GE Consumer Home Services offers emergency services.
No, GE Consumer Home Services does not offer warranties.
GE Consumer Home Services offers the following services: Service, repair, & installation of major household appliances

Contact information

unknown, Cincinnati, OH 45241

www.geappliances.com