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FURNITURE MEDIC

Furniture Refinishing and Repair, Handyman Services

About us

Furniture Repair

Business highlights

26 years of trusted experience

Services we offer

FURNITURE RESTORATION AND REPAIR.

Services we don't offer

Ask for Details

Amenities

Senior Discount

10%



Accepted payment methods

Check
Financing Available

Reviews

4.720 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
10%
3
0%
2
10%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 1-20 of 20 reviews

Karen M.
07/2018
5.0
furniture repair
  + -1 more
Very well. It was difficult and he did a great job.
Description of Work: Refurbishing a portion on a leather couch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susanne M.
04/2015
5.0
furniture repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Kenneth A.
11/2013
2.0
furniture repair
  + -1 more
He came out to look at the job, and he said he could do the job. A couple of weeks went by but I never heard from him. After multiple e-mails and calls he finally responded said he would come out to do the job but never showed up.
Description of Work: I'm looking to get my bedroom furniture refinished.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Wayne G.
05/2013
5.0
furniture repair
  + -1 more
We called the Furniture Medic to repair six antique dining room chairs. We have been unable to use them due to instability and a split seat on one of them. Doug came to our home to look at the chairs, told us what he would do to fix the problems and gave us an estimate. We were told we would have them within a two to three week time frame. The work was completed on time and the chairs can once again be used on a daily basis...we feel secure sitting on them once again. Great job!
Description of Work: Doug repaired six antique bentwood chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

lowell B.
02/2013
5.0
furniture repair
  + -1 more
Did an extimate that contained alot of detailed information on what the issues to be addressed are, how the remedial actions would be implemented and how long it would take.
Description of Work: very professional
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Mike N.
02/2013
5.0
furniture repair
  + -1 more
I was very happy with the service. Doug was very professional. He came to my house and gave me an estimate and explained everything that he would have to do to repair the chair. Repaired the chair earlier than expected and delievered it back to my house.
Description of Work: Came to our house. Examined the chair. Gave me an estimate of the repair cost. Took the chair with him. Repaired the chair in a very timely manner to our satisfaction. Brought the chair back to my home. Guaranteed his work for the life of the chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

SARAH T.
01/2013
5.0
furniture repair
  + -1 more
When I called, he came the next day. He gave me a written estimate at that time. He gave me a timeframe based on the work he already had to do. He gave me a couple days as I was going to have guests at my home. They were very cordial and they called to let me know when they were going to bring the couch back. Everything was handled in a very timely and professional manner.
Description of Work: This was for the repair of a couch frame.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

joseph S.
01/2012
5.0
furniture repair
  + -1 more
It was very intricate work and he charged me around $150 per chair. They were very accommodating. They came looked at the chair and picked them. They took them and brought them back. It was very good service. Many others want you to bring the furniture to them and that is not always easy to do. They were very good.
Description of Work: I used Furniture Medic to do some furniture repair. They worked on some dining room chairs in November.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dotti W.
11/2011
5.0
furniture repair
  + -1 more
Awesome company, great job. When doug came out he noticed there was also a crack in the chair in addition to the rail being broken. Both were fixed to perfection and returned promptly. We will definitely use this company again.
Description of Work: One of our dining room chairs has a broken rail that needed to be repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

TOM D.
09/2011
5.0
furniture repair
  + -1 more
It is always productive, creative and fun experience working with Doug. When he leaves with our stuff we are sure that he understands what outcome(s) we envision. The furniture mending works and his restorations exactly match our mind's eye. We never feel like he has forgotten our job. He leaves us looking forward to the next time.
Description of Work: Two kitchen stools to be taken apart in order to permanently tighten all threaded connections. Two jewelry boxes repaired and restored. Two antique infant rocking chairs restored.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$565

Marge K.
11/2010
5.0
furniture repair
  + -1 more
They came to apartment, emptied large chest of drawers and turned it over. They cleaned the broken pieces of leg to bureau, reglued the pieces and applied matching caulk to fill seams. They were able to lacquer the leg with quick dry. Righted the bureau and replaced the drawers. Took 1.5 hours to complete work and clean up. Great service, extremely professional and friendly.
Description of Work: Repair of broken leg to chest of drawers, using existing pieces. Repair involved sanding, gluing, caulking and varnishing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

Eric P.
08/2010
2.0
furniture repair
  + -1 more
NOT at all.
Description of Work: Unfortunately, after MANY attempts to contact this provider, they never returned any of my calls. WHAT DOES SOMEONE HAVE TO DO TO GIVE HIS/HER MONEY AWAY FOR SERVICES?! The lack of follow up has left perplexed.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


Jack D.
05/2010
4.0
furniture repair
  + -1 more
We moved into our house and the moving company damaged many of our furniture pieces including knocking some window cornices down. Our dining room table had many scratches along with our bedroom side tables. Deep grooves along the tops of these pieces were devastatingly noticeable. I didn't think anything could be done. The moving company had to pay for repairs and they used Furniture Medic to do them. I was amazed that everything could be fixed. Still there but almost not noticeable.
Description of Work: Detail work to dining room table, bedroom end table tops, furniture leg posts where there were deep gouges and marks.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Martha L.
12/2008
5.0
furniture repair
  + -1 more
see above
Description of Work: My sideboard, which is over 100 years old, had a large chip of veneer missing on the door. They picked it up and returned it to me in about three weeks. IT was beautiful repaired. I felt they were pricey, but this particular family heirloom was worth the money.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Elaine M S.
10/2008
4.0
furniture repair
  + -1 more
When he came to give us an estimate on the work, Tom was extremely personable and polite. Initially he said that a simpler repair to the sliders would be necessary, but he did make clear that the costs of the molding would depend on his supplier matching it as closely as possible. The secondary movers (who trucked the table from our house to the workshop) were prompt and pleasant. Tom called us a week or so later to update us on the more extensive repairs needed and to confirm the final price, which ended up being about $200 more than the original estimate. He had clearly worked hard on diagnosing the problem with the sliders and on getting a molding that would not pop off again. I agreed to the new price and the work took another week. Once again, the delivery men were prompt, polite, and efficient. Considering that this is an antique table, they could have taken more precautions carrying it (it's REALLY heavy for only two guys, especially sideways through the door!) but no damage was done. We love our "new" table!
Description of Work: We have an antique dining room table which had molding and veneer popping off, and also was difficult to keep together when adding the extra leaves. They replaced the veneer and molding (with custom ordered molding different from the original but still very nice), matching the stain perfectly. They also found they had to completely replace the "sliders" that allow the two sides of the table to separate, as they were too worn to remain locked together properly.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$490

GABE & PATTI R.
01/2008
1.0
furniture repair
  + -1 more
He came out to look at the chairs. Took a few photos. He then left. I called him 3 days after and he said my estimate was in the mail. I never got a call or that estimate in the mail.
Description of Work: Needed to have my dinning room chairs repaired.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


TOM D.
01/2008
5.0
furniture repair
  + -1 more
Mr. Alexander evaluated the job immediately saying that the sewing machine could be reassembled and that he would do it by Christmas. I called a couple of times to see how it was going. There was one insoluble problem concerning the seating of the machine inside the cabinet, but otherwise the reconstruction was sturdy, beautiful and finished and delivered on time.
Description of Work: The company reconstructed an early 20th century cabinet sewing machine which had been crushed in shipping.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$450

TOM D.
01/2008
5.0
furniture repair
  + -1 more
Quick and final.
Description of Work: Replaced a bad piece of hardware in a base cabinet drawer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

DAVID S.
11/2007
5.0
furniture repair
  + -1 more
Tom reviewed with us the manner in which he would make the repair and the time frame that it would take to complete. The work was done differently than originally explained because of the quality of the construction of the chair but the repair is flawless. The repair was completed in less time than the estimate and for less cost than the original estimate.
Description of Work: We needed repair of a broken stretcher on a wooden chair that was part of a fairly expensive set.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Arlene D.
08/2007
5.0
furniture repair
  + -1 more
They are extremely service oriented. They go above and beyond in order to meet your needs. The wait was about 6 weeks because it was during their busy season, although it was worth the wait! Our furniture looks spectacular. The color of the buffet matches the original stain, and all the details were taken care of. Doug Alexander is such a pleasure to deal with. He is very professional, courteous, and responsive. We plan on hiring them to refinish our chairs, when we are ready to do so.
Description of Work: They repaired a Victorian chair. They also refinished the rest of our buffet (the top surface was done previously as part of a move claim) and our china cabinet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

    Contact information

    2154 SCHAPPELLE LN., Cincinnati, OH 45240


    Service hours

    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture Refinishing and Repair,
    Handyman Services

    FAQ

    FURNITURE MEDIC is currently rated 4.7 overall out of 5.

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 3:00 PM

    FURNITURE MEDIC accepts the following forms of payment: Check,Financing Available
    No, FURNITURE MEDIC does not offer free project estimates.
    No, FURNITURE MEDIC does not offer eco-friendly accreditations.
    No, FURNITURE MEDIC does not offer a senior discount.
    No, FURNITURE MEDIC does not offer emergency services.
    No, FURNITURE MEDIC does not offer warranties.
    FURNITURE MEDIC offers the following services: FURNITURE RESTORATION AND REPAIR.
    Ask for Details

    Contact information

    2154 SCHAPPELLE LN., Cincinnati, OH 45240


    Service hours

    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 3:00 PM