Was never on time. Charged for every little item even a reciprocating blade. Most of all I booked Dan for appointment 9 days in advance and he forgot. He tried to turn it around and tell me that I cancel one time (which he said was ok) and that it was to be a one time job. Which I paid every time he came, but most of all, how his plumber John told Dan on the phone while he was at my house this will be the last time we are her. Yes that will be the last time he is at my house. I would never recommend him to anyone, you will never know your final bill until it comes to you in the mail. Beware
Description of Work: For kitchen remodel
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$2,100
Response from Feichtner Plumbing
[Member Name Removed] I’m sorry you feel this way but you have the facts mistaken. We did work for you three different occasions. First time the work was a bid for $1500 work was done on 2/28/18 you paid the bill on 5/1/18 so please let’s not talk about being on time. At that time you personally were suppose to finish the job. You decide to call us back to do more work on time material basis that you didn’t want to take on. Work was done on 6/25/18 for a total of $226.34 bill was paid. Again you were suppose to complete the project. Nope called us back we had a appointment scheduled that you cancelled. no worries. We rescheduled for what was suppose to be a quick job but when my guy got there turned into something else so I told him make sure everything gets done so we don’t have to come back. Somehow you turn this into we aren’t or wouldn’t come back. Those words were never spoken. And yes time and material is getting charged for every item I’m sorry. Still not sure if we were so bad why did we get called back twice? Last bill was $440.52 so most of the $2100 was the initial bid of $1500 but price was a F
Karen P.
02/2018
5.0
plumbing
+ -1 more
It went well
Description of Work: Broken pipe repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Feichtner Plumbing
We appreciate the business and the kind review. Thank you Dan feichtner
Joan W.
11/2017
5.0
plumbing
+ -1 more
Exceptional service . . . replaced the disposal and installed new one quickly and professionally.
Description of Work: Replace garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Feichtner Plumbing
We appreciate the business and the kind review. Thank you Dan feichtner
James E.
05/2017
5.0
plumbing, drain cleaning
+ 0 more
Excellent work, completed quickly and professionally
Description of Work: Gate valve installed on water line and drain unclogged
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Feichtner Plumbing
[Member Name Removed] we appreciate the business and the kind review. Thanks Dan feichtner
Alan S.
08/2016
5.0
plumbing, drain cleaning
+ 0 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
sheryl H.
01/2016
5.0
plumbing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$155
Nancy H.
01/2015
5.0
plumbing
+ -1 more
I think they're absolutely off the wall great. They saved me $2500 and they did a great job. I had another company come in and they were going to charge me $8500. They were going to do very invasive work. They were going to do into my basement floor, go through the cement to the sewer line that went to the street. It was just tree roots from the tree in the yard that the arborist trimmed. Or they were going to start from the outside of my house and dig through the garden, through the sidewalk and go all the way to the street. I didn't really like the idea of either one of those things so I had the Feichtner's come in and they had someone do a CD. They sent up a little camera down into my sewer line. They saw where the break were and it was beyond where the sidewalk was. There was no need to dig in the basement or to dig up the sidewalk. They started from about a foot out from the sidewalk and they dug up my yard which is not very much. It looks pretty awful right now. They put in new PVC lining and they did it all for $6300, They were so professional, so careful and so gentle so that they con't disturb the gas and the water line. I would recommend them highly to anybody. I got the referral from some friends that used them also and they felt the same way. I will absolutely use them again.
Description of Work: I had a sewer line back-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,300
sheryl H.
09/2014
5.0
plumbing
+ -1 more
They were on time cleaned up afterwards and were off to their next job.
Description of Work: Diagnosed 2 leaks in basement as coming from cracked old cast iron waste pipes. One was located behind wall of curved staircase between first & second floor. This pipe was replaced with new PVC pipe from ceiling of basement to master bath toilet on second floor. Second leak was from smaller bathroom with whirlpool tub. Two plumbers worked six hours each. Access removing, & replacing bad pipes.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
S Marvin W.
02/2014
5.0
plumbing
+ -1 more
It went very well. They did a very good job, professional, timely, relocate gas line from inside the house to the side of the house and re-extend it across the basement of the house.
Description of Work: I used Feichtner Bros Plumbing to relocate a gas line for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
John M.
10/2013
1.0
plumbing
+ -1 more
Found Feichtner Brothers on Here and their bio said they provide FREE estimates. I used them for a minor repair and had them also estimate a larger project for me at the same time. When I received my invoice, they charged me for the estimate time (should be free) and over stated their material list on my minor repair. When I called to question them on the time charged and material quantity used, they made me feel like I DID something wrong by questioning them. They said they would call me back with a solution, but did not. I called 4 additional times to follow up and they finally credited only a small portion of the actual estimate and adjusted the parts to what was actually installed, not what they wanted to charge me for. They do not like customers who actually audit their invoice! Do not trust them! They do not follow up and do not honor their advertising. They were unprofessional while I was attempting to resolve my dispute. They are not worth the time and energy.
Description of Work: Not as advertised! Avoid this company! Overcharged on time and materials used!
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$450
sheryl H.
10/2013
5.0
plumbing
+ -1 more
Great, this is a two story rental located at 4344 Vine St. in St. Bernard.
Description of Work: Determined that leak coming from the 2nd floor bath was due to a broken cold water valve to the bathtub. Replaced both hot and cold water valves and diverter from the tub to the shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
sheryl H.
10/2013
5.0
plumbing
+ -1 more
Wonderful. They were competent, equipped and completed all work the same day. I have used their services for years and would recommend them to anyone.
Description of Work: replaced old toilet with water efficient one. replaced two drain pop ups and two sink faucet handles. looked at leak on water main. and replaced the section right above water main valve
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Daphne P.
04/2012
5.0
plumbing
+ -1 more
They are very professional, I think they did a thorough job and I had a very good impression of their company. I sent them to a friends house and he liked them as well. I get the impression that they are ethical and you may pay a little more but you are getting quality work.
Description of Work: They replaced a kit in my toilet and they also fixed a clog in my sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Hermine V.
01/2012
5.0
plumbing
+ -1 more
.I've used them several times in the past and they always do an exceptional job. I've never been disappointed with them and I plan on using their services in the future.
Description of Work: .They installed a section of new piping to replace faulty piping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Joyce L.
04/2011
5.0
plumbing
+ -1 more
I just bought a house and the day we moved in, I discovered a broken pipe behind my stationery tub. I called Feichtner Bros Plumbing and the tech came the very next day. He not only fixed the pipe but also connected our washer properly. We were very pleased with the work, punctuality and cost.
Description of Work: I called to have a broken pipe fixed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
ANNA J.
02/2011
5.0
plumbing
+ -1 more
Was quick and done same day - they were great!
Description of Work: I had an exterior faucet burst a pipe in the basement - they removed burst section - installed new pipe with interior shut off - and replaced faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$430
DARIN B.
02/2011
4.0
plumbing, water heater repair
+ 0 more
When I called on a Friday they promptly answered and were able to schedule the installation for the upcoming Monday. This was fine as the water heater had only developed a small leak. The plumber showed up on time, was courteous and efficient, and kept the house clean. The reason I rated them 'C' on professionalism is because they told me they would check a plumbing problem in the master bath during the same appointment. Upon asking the plumber about this, he said that the water heater installation took longer than he expected and he had a full day of appointments. He said he didn't have time to look at anything else and left. On the positive side, the installation of the water heater involved more plumbing work than expected but they only charged me the originally quoted price.
Description of Work: Replaced leaking natural gas Rheem water heater with new Rheem comparable model (50 gallon).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Chris C.
09/2010
4.0
plumbing, drain cleaning
+ 0 more
In the end, I didn't go with Feichtner Brothers for my initial project. I'm prioritizing other aspects of my renovation first.
Description of Work: The company helped with my renovation design. I felt confident they were capable of doing quality work, which I'm carefully looking for to work on my 100 year old house. The owner/partner has good history and expertise with plumbing of this era that he could think the way the original plumber did. The estimation process was very insightful.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
Stephen K.
05/2010
4.0
plumbing
+ -1 more
They did a good job. The estimator came out right away. He told me what was wrong and was very helpful. I didn't go with them because their quote was a little bit higher than another quote.
Description of Work: I got an estimate from Feichtner Brothers Plumbing on fixing an outside water line.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane S.
12/2008
5.0
plumbing
+ -1 more
All of their people are all wonderful. They're polite and professional. When they come, they work fast, and they go above and beyond the call of duty.
Description of Work: They replaced a laundry tub, faucets, and some water pipes that go up the walls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
JANE G.
10/2008
5.0
water heater repair
+ -1 more
It went very well. They were very responsive and worked around my busy schedule. The only information I did not get that I asked for was a breakout of the costs involved (i.e., how much for parts, how much for labor). However, this seems to be a plumbing industry standard. Not sure why it's such a big mystery. Also, I was told the price quoted included tax (I asked specifically), and the final cost did not. Otherwise, the work was top-notch, the price was very reasonable and the workmen even cam a few minutes early.
Description of Work: They unhooked and removed our old water heater and installed a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Tracy S.
02/2008
5.0
water heater repair
+ -1 more
Workman was prompt and very efficient. Changed out the water heater quickly, doing a thorough job, including carting the old one away. I was very pleased with the work.
Description of Work: Replaced leaky 20 year old water heater. Installed new 50 gallon Rheem water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$740
S Marvin W.
08/2007
5.0
plumbing, water heater repair
+ 0 more
Very satisfied with the work and the time it took to get to me and do the work.
Description of Work: Installed new kitchen faucet and cleaned up and removed instant water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
WALTKE P.
09/2006
4.0
plumbing, water heater repair
+ 0 more
Quality of work was very good. I had major leaks in the line and DUKE Energy actually shut off gas to my home. It was late afternoon when I contacted Feichtner. The dispatcher led the workers to believe it would be a small job, but upon arrival, they said it was a big job that might require days. I was both surprised and pleased to discover that the workers had completed the job when I arrived home the next day. This was great, because I had no hot water. Workers cleaned up after themselves, were friendly, and were courteous. Seems a bit pricey in retrospect.
Description of Work: Replaced 20' section of gas line. Installed 50 gallon, medium efficiency gas water heater and expansion tank. Installed new pressure valve on water meter and set it to 80 PSI. Apparently, the previous pressure was too high, but I kinda preferred it that way!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,650
KAREN S.
01/2006
5.0
plumbing
+ -1 more
This plumbing company was very courteous and efficient. They explained everything that was wrong and what they were going to do to fix my faucet. I was very pleased.
Description of Work: My kitchen faucet was broken and Feictner plumbing came to my house and replaced my faucet.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning
FAQ
Feichtner Plumbing is currently rated 4.6 overall out of 5.
Feichtner Plumbing accepts the following forms of payment: Check,MasterCard,Visa
No, Feichtner Plumbing does not offer free project estimates.
No, Feichtner Plumbing does not offer eco-friendly accreditations.
No, Feichtner Plumbing does not offer a senior discount.