At Exterior Custom Window & Door our clients are our priority, first and foremost. This is why we work with our clients to determine their specific needs and tailor our solutions in accordance, whether it deals with Wood Windows & Doors or Fiber Glass Windows & Doors. We are proud to assist the Cincinnati, Ohio community. Exterior Custom Window & Door is intent on providing our clients with the highest quality and most beneficial results. Whether you are interested in Custom Installation, we offer valuable options. We will continue to conduct business in the Cincinnati, Ohio area and strive to bring the community a reliable source for Custom Installation. Please feel comfortable to contact us with any questions or comments. A member of our staff will be happy to assist you.
Business highlights
53 years of trusted experience
Emergency Services Offered
Services we offer
Windows and doors replacement, repair & custom fitting.
The job today went extremely well! Benny and his assistant were punctual and proficient. The garden window was removed and the new one replaced in such a timely manner, even with us carrying on conversations from time to time. Clean up was spotless as usual. We could not ask for a better experience than what we have had with Benny and his assistants/workers on any of the projects he has done for us.
Description of Work: Today Benny replaced a garden window that was warranted if it had a defect . He originally installed that window in 1991 and when the garden window company was contacted they agreed to send a new window because Benny and my husband had records to indicate that the company had tried to fix the leaking problem. The new window was shipped to Benny and he held it until we were ready for installation. Several months before that in 1991, Exterior Custom had installed all new Pella windows, sliding doors, and 2 kinds of bay windows in our home. He changed regular double hung and some sliders to a box bay and bay windows. He changed double hung windows to sliding doors. Another time I think in 1998, he replaced our front double doors to a wider single door with 2 sidelights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Kathryn O.
05/2013
5.0
replacement windows, doors
+ 0 more
It did take quite a while to get the custom windows from the manufacturer (Pella), there was some back ordering issues with Cox Interior for the sills, and then it took about 3 weeks to stain and finish the windows. We commissioned the work on 2/4/13 with a check for materials and Benny Black and his assistant began the work at our house on 4/17/13 and finished on 4/26/13, with a day or two in there where work was suspended for inclement weather (wind and driving rain). We gave him the rest of the agreed price on the day of finish. His work is professional, he does excellent clean up after his work. He worked hard to find options for extra tough screen to avoid screen damage by our indoor/outdoor cats, finding a better price than the original estimate. This is the second time we have used Benny Black for window replacement, he did our entire house replacing casement windows with vinyl windows at our previous residence in Madeira in the early 1990s and we were very pleased then too. He is very knowledgeable and honest and has much experience. He is easy to get a hold of and very responsive to questions and concerns.
Description of Work: Replaced 7 wood windows, including doing all wood staining prior to installation. One window was a bay window, 5 windows had 1/2 moon tops. He also replaced the wood seat of the bay window.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,700
Malcolm B.
11/2011
5.0
siding, replacement windows, doors
+ 1 more
The work has always been done promptly, with excellent craftsmanship, at a reasonable price. Benny is diligent and accomplished at his trade, and is worth his price, even if someone may underbid him. Now we would not consider having anyone else do our work. Several years ago he replaced our front door. When the job was done and he came to quote another phase t be done the next spring, I commented that I had liked the hardware on the old door. Two weeks later he showed up with the section of the old door with the handle set on it. It has become a treasured artifact from the earlier days of our 150 year old house.
Description of Work: We have had almost all of our windows, several doors and our entire wood clapboard siding (now fiber/concrete clapboard siding) replaced by Exterior Custom Windows and Doors over the past several years.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon & Tom N.
09/2011
5.0
replacement windows
+ -1 more
Benny Black is very professional, hard working and wants the job done correctly with a quality product!
Description of Work: 1st windows replaced. This is a higher end product but well worth the cost.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Dan J.
10/2010
5.0
replacement windows
+ -1 more
They did an outstanding job!
Description of Work: They helped us choose our windows and install them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JAN C.
05/2010
5.0
replacement windows
+ -1 more
Benny was fair, and the service was excellent! The new windows are great, but expensive!
Description of Work: They replaced most of the windows in our house.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors,
Siding
FAQ
Exterior Custom Windows And Doors is currently rated 5 overall out of 5.
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 6:00 PM
Exterior Custom Windows And Doors accepts the following forms of payment: Check
No, Exterior Custom Windows And Doors does not offer free project estimates.
No, Exterior Custom Windows And Doors does not offer eco-friendly accreditations.
No, Exterior Custom Windows And Doors does not offer a senior discount.
Yes, Exterior Custom Windows And Doors offers emergency services.
Yes, Exterior Custom Windows And Doors offers warranties.
Exterior Custom Windows And Doors offers the following services: Windows and doors replacement, repair & custom fitting.