Elite Ground Care is a professional company located in the Cincinnati area that specializes in Property Maintenance, Outdoor Patios, Retaining Walls and Tree Removals
Business highlights
11 years of trusted experience
Emergency Services Offered
Services we offer
Lawncare, Landscaping, Tree Removal, and Hardscaping
Sad but true. Lance has worked for us in the past, but something has changed in his work ethic. A scope of work was bid on, he was contracted to do the work in detail, but not followed thru on. I'll take the blame for not checking on his quality of plants because the species and size were quoted, but horrible the day of and subsequent in the 8 weeks after. 3 shrubs never made it all. My rubble rock retaining wall was left partially undone & I never really got the material I was sent to the supplier to choose. Gave him a nice sized job, almost $10k in work but Lance seems to be lacking in customer service area. After waiting more than 8 weeks, I finally decided to pay him what he performed & was more than generous and part ways.
Description of Work: Lance bid from scope of work & drawing prepared by landscape architect and my choosing plants; he missed 2 trees altogether, and expected me to pay for them...and I did! part of the problem.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$9,877
Kathy H.
06/2021
5.0
tree service
+ -1 more
It went very well. Lance was timely in giving me an estimate and came to do the work when he said he would. They worked quickly and cleaned up completely. I was very happy with the job and would use them again.
Description of Work: He took down 2 trees in my back yard, very near neighbor's fence and shed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Carol B.
01/2021
5.0
tree service
+ -1 more
Very prompt service and best price of 3 estimates. Will use again for tree trimming.
Description of Work: Birch tree and stump removed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LaVerne A.
10/2020
4.0
lawn service
+ -1 more
Excellent job on my yard. However, I referred this company to my next door neighbor. Lance came to see what needed to be done and was suppose to get back with a quote and haven't to this day returned the call. I sent a text to inquire. He said he lost his phone and was having family issues and asked for my neighbor's phone number again. I thought he was going to call right away but he never did. My neighbor called and left messages prior to my text and never got a response. I feel bad because I referred this company and they fell through. I did ask if he did anything special for referrals and the answer was no. I will not ever recommend them again nor will I use them again.
Description of Work: Patio yard work
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$600
LaVerne A.
05/2020
5.0
lawn service
+ -1 more
Will call again tomorrow to set up appointment. 5/8/20 Met with Lance and discussed the project. He will work on pricing and contact me. Lance came to do work on May 29 @ 9 am. Finished at 11:15 am. They took care of business, cleaned up and went on their way.
Description of Work: Patio needed weeds removed. Barrier was put down and rocks or pebbles were used at my request to replace dirt.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Kasey W.
02/2020
5.0
landscaping, lawn service, mulch
+ 1 more
Lance was awesome, he was very kind and showed up on time, did the job very fast and it looked fantastic. He cleaned all the weeds out of my flower beds and put all new mulch in. Also had him do the grass while he was there and he did an awesome job with the edging on the sidewalks and driveway. Would definitely hire again.
Description of Work: Mulch, grass cut, flower bed clean out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Abby S.
02/2020
5.0
tree service
+ -1 more
Lance was extremely professional from the word go! Service was reasonably priced and done in a quick and efficient manner. He removed a tree in our front yard in a few hours. He then came back the next day and had the stump gone. The best part of all is he left our yard looking better than when he got there! He did such a good job we called him back a few weeks later to remove some tree branches in the back yard. Nice work Lance!
Description of Work: Tree Removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Rob N.
02/2020
5.0
lawn service, tree service
+ 0 more
Excellent.. work was done quickly and professional..
Description of Work: Tree Work & Brush Removal
Rating Category
Rating out of 5
Yes, I recommend this pro
Drew H.
02/2020
5.0
tree service
+ -1 more
Lance with Elite Ground Care came out to my house and gave me a bid on three large ash trees that I needed cut down and removed. I have to say I have dealt with many landscapers and tree services in the past with my large wooded lot and Lance is by far the most polite and qualified that I have come across. He gave me a very competitive bid and came out within the week to take down the trees. He showed up on time and with proper safety equipment to complete the job. Couldn’t be happier with the way it went. WILL HIRE FOR FUTURE TREE SERVICE.
Description of Work: Tree Removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Tim S.
11/2019
5.0
landscaping, tree service
+ 0 more
Absolutely amazing Lance and his crew had cut a tree down in my front yard right up by my house. He knew what he was doing and very professional, That evening he had the entire tree down and in his trailer. All of the leaves and sticks he had raked up and left my yard looking amazing.
Description of Work: Tree Service, Landscaping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Christian G.
11/2019
5.0
tree service
+ -1 more
Looks great! Will be returning to have several cosmetic trees cut down next
Description of Work: Tree Service
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Michael S.
11/2019
5.0
tree service
+ -1 more
Very well. They arrived on time, did the work very professionally and left a clean yard when done
Description of Work: Tree Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Kim K.
11/2019
1.0
tree service
+ -1 more
All went well until the end of the job when I asked why only one prong (instead of 2) had been removed from the ash. I had emailed details of the job so there would be an agreed upon contract document in which it stated 2 parts of that tree should be removed. Basically, they had to get to another job and had already done their cleanup, so he said that I had communicated that I did not want that prong removed because it would make the tree look unbalanced; per my email, I did not say any such thing. He then quoted an additional $250 to come back after he checked his schedule to remove that second prong. Was never heard from again; the only time I could get him either by email or phone was to call from an unrecognized number, which he did answer, saying that he had been out of town and would get back to me after he checked his schedule. Was never heard from again. I was forced to go through the estimate process again to get that last piece done.
Description of Work: Cut down 2 trees; remove the 2 stumps. Cut 2 prongs out of another tree plus one dead branch. Cut all wood and stack firewood and remove debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$1,565
Response from Elite Ground Care
All details agreed upon were completed, and our companies end of the bargain was held up. It was not until after the job was completed that the customer decided to start adding more work to the job, which was not part of the original estimate. We apologize for the break down of communication between both parties, if there is anything we can do in the future to better serve you please dont hesitate to ask. - Elite Ground Care
Raymond F.
08/2019
5.0
tree service
+ -1 more
The very same day I called Elete Ground Care, Lance came to our residence and gave us an estimate price on removing our 30 foot, 3 trunked, River Birch tree and stump. The next day we received a quoted price which was significantly lower than the estimate, and only days later, the crew showed up as scheduled. Care was needed to be taken not to harm neighbor's near fence, our fence, and our neighbor's four newly planted fir trees over which our River Birch Tree overhung. Lance and his crew carefully and with precision removed the tree with out harm to any of the nearby objects, and did a very good job of cleaning up the site afterwards. I am very pleased with the precision of the way the tree was removed and the care given in cleaning up the work site. They know what they were doing and did it well. I would highly recommend Elete Ground Care to any of my neighbors, relatives, and friends.
Description of Work: Removal of 30 foot River Birch tree and stump grinding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,325
Henry D.
07/2019
1.0
tree service
+ -1 more
I never received a response to my request for an estimate. I selected another service.
Description of Work: I needed trees near my house trimmed back from overhanging it.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Elite Ground Care
We have not had contact with this member, please read our other reviews to gauge a more accurate description of our business. Elite Ground Care
Sheila D.
05/2019
5.0
lawn service, mulch
+ 0 more
Lance did an excellent job. I have zoysia grass so it is very challenging to remove the roots in the garden beds but it looks awesome! I am very pleased. On the day he arrived, I also asked him to do some extra work which was not planned during our first conversation and he agreed. In fact, he cleaned up my mess I left after mowing. The patio was spotless of grass clippings. I will definitely hire him again. I am so glad that I found him.
Description of Work: Leaf removal, mulching, weed removal from beds, hedge trimming, planting bush and plants
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Wilson P.
05/2019
5.0
tree service
+ -1 more
Trees surrounded by my and my neighbor's gardens. They were very careful of the plantings. Took very good care of keeping limbs and damage off neighbor's property. Even my gardens at the base of the tree suffered very little damage from the necessary walking they had to do there.
Description of Work: Remove large tree and 30' "stump"
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,275
John J.
05/2019
5.0
tree service
+ -1 more
Very well. Arrived when they said they would. Job took about three hours to complete, including stump removal. They cleaned up all debris in yard and hauled everything away, except stump chips.
Description of Work: Remove dying medium size tree in front yard. Also ground out stump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Karen W.
04/2019
5.0
tree service
+ -1 more
I had a very tall pine tree suffer extensive damage resulting from an ice storm. Elite Ground Care responded quickly and was able to remove the broken sections of the tree and prevented further damage to the surrounding trees.
Description of Work: Tree Branch Removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kelly C.
03/2019
5.0
lawn service
+ -1 more
They always do a great job. He is reliable, punctual and very conscientious. Very reasonable and very competitive pricing.
Description of Work: weekly Lawn & Yard work service from April to November, grass cutting and trims the hedge and cleans the weeds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nathan M.
03/2019
5.0
lawn service, tree service
+ 0 more
Needed part of a tree cut up and taken away after an ice storm caused some branches to snap at Orchard Hills. Elite Ground Care had it done in under two hours with no mess left behind. Will definitely be hiring again next time I need work done at the swim club.
Description of Work: Tree limbs cut and cleaned up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dave J.
03/2019
5.0
lawn service, tree service
+ 0 more
Tree removal and clean up went great, he is our weekly lawn care and also does a great job with that.
Description of Work: Tree removal and lawn care
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dylan H.
03/2019
5.0
mulch, tree service
+ 0 more
It wa sfantastic and i would recommend to everybody. He was very professional he shown up when he said he gonna come an clean up very well. best price that I got.
Description of Work: Hi did spring clean up not a long time ago. Tree removal,Tree trimming.did a big oak tree in my backyard and put down new mulch.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Lawn and Yard Work,
Mulch and Topsoil,
Landscaping,
Pavers and Hardscaping
FAQ
Elite Ground Care is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 7:30 AM - 6:00 PM
Yes, Elite Ground Care offers free project estimates.
No, Elite Ground Care does not offer eco-friendly accreditations.
No, Elite Ground Care does not offer a senior discount.
Yes, Elite Ground Care offers emergency services.
No, Elite Ground Care does not offer warranties.
Elite Ground Care offers the following services: Lawncare, Landscaping, Tree Removal, and Hardscaping