The first time he came to do the cleaning he brought his 19 year old neighbor. The carpet was wet but the edges were not, they did not clean anything but the middle of the carpet. There were some stains that are still laying on the surface of the carpet because they didn't even clean them. I blue taped all of the stains for him to come back and do when he was finishing the sealing process but he hasn't even come back yet. They had no intentions of even moving the furniture until I said something. The guy keeps coming up with the most ridiculous excuses to not come back and finish what I've paid for. I've already missed multiple days of work when he hasn't even shown up. I would never ever refer him to anyone. He had initially come out in August and it is now nearly December and he has not completed the work, but of course cashed the check.
Description of Work: They came out in August and were supposed to come back to finish up the sealant but have yet to do that.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$250
RAMACHANDRAN & HEMA M.
11/2007
4.0
carpet cleaners
+ -1 more
I would highly recommend him for any type of carpet needs.
Description of Work: He has some done some carpet cleaning for us. He helped salvage our carpet from water in our basement.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ANGIE W.
09/2005
5.0
carpet cleaners
+ -1 more
ELITE CARPET CLEANING RETURNED MY CALLS WITH AN APPOINTMENT RIGHT AWAY. THEY WERE AT THE HOUSE DOING THE JOB A FEW DAYS LATER. THEY DID A WONDERFUL JOB ON THE CARPETS. THE MAN WAS VERY FRIENDLY AND MOST HELPFUL.
Description of Work: ELITE CARPET CLEANING CAME OUT TO CLEAN THE CARPETS IN THE LIVING ROOM, HALL AND TWO BEDROOMS.
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Service Categories
Carpet Cleaning
FAQ
ELITE CARPET CLEANING is currently rated 3.8 overall out of 5.
No, ELITE CARPET CLEANING does not offer free project estimates.
No, ELITE CARPET CLEANING does not offer eco-friendly accreditations.
No, ELITE CARPET CLEANING does not offer a senior discount.
No, ELITE CARPET CLEANING does not offer emergency services.
No, ELITE CARPET CLEANING does not offer warranties.
ELITE CARPET CLEANING offers the following services: CARPET & UPHOLSTERY CLEANING ONLY