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Day's Appliance Repair Co

Appliance Repair, Plumbing, Appliance Repair - Small,

About us

Additional DBAs - Day's Appliance Repair Heating & Air Company, Days Appliance Repair Heating & Air. Additional phones - (513) 474-7061, (513) 232-1969, (513) 631-9124, (513) 662-7885, (513) 741-0533, (513) 745-9130, (513) 891-7073, (859) 331-0020. Family owned & operated. Award winning.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Appliance repair, freon removal, air-conditioning repair & installation, refrigeration & cooking equipment.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8504 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 276-504 of 504 reviews

SHERI S.
08/2010
5.0
appliance repair
  + -1 more
Steve was prompt and professional. He immediately knew where to look to solve the problem, and had the lid switch assembly part on his truck. Labor and the service call charge totaled more than the cost of the part ($61), but I suppose that is the norm these days. There was a 10% off coupon on Angie's List that I could apply toward this visit. It only took him about a half hour to finish the task. I was very impressed with the company and the professionalish of Steve. I will use them again.
Description of Work: My washer had stopped working mid cycle and would not drain. The Day's technician replaced the lid switch assembly, and the problem was solved.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

KATHLEEN L.
07/2010
5.0
appliance repair
  + -1 more
We returned from vacation and I threw in the first (of many) loads of laundry into the washer. The washer filled with water, agitated and then stopped abruptly. I disengaged the water hose, tried different cycles and nothing worked. I called Day's Appliance Repair Heating and Plumbing the next morning around 8:30 am. As luck would have it there was a technician in my area and Steve arrived at my house at 10:30 am THAT day. He listened to my problem description, checked something and immediately knew that my problem was a worn switch. I had a Whirlpool washer and he had the repair piece in his truck. It only took about 1/2 hour for the whole transaction. I was even able to ask some other questions about the washer and dryer. Steve was knowledgeable, friendly and hard working. I will definitely call Day's again for any appliance needs I have!
Description of Work: Clothes washer stopped at drain cycle.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Marlene S.
07/2010
2.0
appliance repair
  + -1 more
Woman who took the appointment was friendly and courteous. Set it up for the next day between 8-12 and said someone would call. No call, so called them at noon. Was told problem with radio was reason for no call, but tech called 1 minute after I hung up and said was on his way and would be there in a few. 45 minutes more passed and no one showed. Called them again and said something came up and were on their way now. Wasnt called by them to inform and had been told this before . Since I didnt have the time to wait another couple hours, I decided to cancel the appointment.
Description of Work: n/a

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
2.0


Response from Day's Appliance Repair Co
At 12:00 we expressed to the customer that we were deeply sorry that we were running behind, he was understandably agitated. At 12:10 The technician was called back to the previous customer's house because the customer was having problems. At 12:40 the customer called, and he was told that the technician was 12 minutes from his house according to the tech's GPS. The customer cancelled the call and stated that he had been waiting all day long. We apologized again and hung up. I know that being late is not curteous or professional or even in most cases excusable but before we move on to the our next customer we at Day's want to make sure every customer is satisfied. I tried to explain this to the customer but he would not hear of it. Again this is an extenuating circumstance and not the norm. We were less than an hour late to his call and though this is not horrible we will strive to prevent this from happening in the future. In conclusion I would like to offer my apologies to the customer, we are sorry. Sincerly, John Day Office Manager

Paula S.
06/2010
5.0
appliance repair
  + -1 more
First service call to diagnose the problem (scheduled a few days after my initial call) and then returned a week or so later when the part came in to do the service. Very professional, prompt, good communication. I would definitely call them again.
Description of Work: Replaced control board on Bosch dishwasher. (Note that many of the repair shops do not work on Bosch.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

CHRISTOPHER M.
06/2010
5.0
appliance repair
  + -1 more
Based upon the comments on Angie's List, and the proximity of the company, I called Day's Appliance Repair on Monday morning. I was put on hold 3 times, and the bad part about that was the loud, annoying music I had to listen to. Since it was not an emergency, our appointment was set for Wednesday between 1 & 5 p.m. I was told up front that the service call itself would cost $58. I agreed. The repairman came near the end of the stated time slot. He was terrific. Very friendly & knowledgeable. He diagnosed the problem quickly, though he had to disassemble our freezer to get to the fan. He also told us how we might prevent this problem from happening again. The repair cost of $110 seemed high, but most everything seems costly to me. Still, I would definitely use this company again.
Description of Work: The refrigerator fan was making a lot of noise.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Vinit K.
05/2010
5.0
appliance repair
  + -1 more
The Technician was competent and professional and the work was done within the hour.
Description of Work: The refrigerator stopped cooling completely. It was either the compressor or an item that monitors the temperature. After checking the issue in 5 minutes, the technician knew what the issue could be. If the compressor needed to be replaced, it would mean that I would throw the refrigerator in the dumpster. Luckily, the temperature sensor device was defective only and the refrigerator started working as the technician had diagnosed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

JAWN W.
05/2010
5.0
appliance repair
  + -1 more
I was very pleased with the helpfulness of the technician and the timeliness of the repair. The technician had the part that needed repair available on his truck. Five hours after I called for service my dryer was repaired and I was able to use it again. The technician was also reassuring in his explanation about the cause of the problem. I also got a 10% discount on the parts that were replaced.
Description of Work: Technician was called for dryer repair. He replaced the grounded heat assy and thermo-fuse. He was thorough and also cleaned out the dryer vent and blower area. Although the service call was for dryer repair, Steve, the technician, also checked the hoses on my washer and checked my dryer vent on the outside of my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$203

GINA A.
04/2010
5.0
appliance repair
  + -1 more
We noticed our refrigerator was not cooling correctly on Thursday night before Easter weekend. Due to health and allergy problems I am on a special/restricted diet, and almost all my food must be refrigerated or frozen, and I needed someone to come the same day as my call on Friday or I would not be eating that weekend! I was doubtful I could find someone to come out the same day, and had already been turned down by the closest repairman before I called Day's Appliance. Their receptionist said she'd do what she could and would call me back, and it so happened that the company went out of their way for me, and sent Perry to repair our refrigerator within 90 minutes or so of my call! Perry, was extremely friendly and knowledgeable. He knew right away what was wrong with the refrigerator, and explained what needed to be done and broke down the cost of repairs. He even had the part in his van. Within an hour, my refrigerator was fixed! I am so happy I called Day's Appliance, they probably don't know just how much I appreciate them sending someone out so quickly. They saved me a lot of stress and possible ill health. I was very impressed with the repairman's knowledge, he went right to work, I thought he gave a fair price, and he fixed the problem quickly and efficiently. Having the part in the van was awesome, and I'm not sure that would have happened with other repair companies. He explained everything he was doing. The whole experience was positive, I can't think of anything that I was unhappy with. I am very satisfied and will not hesitate to call them again in the future for repairs. I highly recommend them. Thanks so much, Day's Appliance!
Description of Work: Perry, of Day's Appliance Repair, manually defrosted our freezer and replaced the defrosting heater in our refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$243

JESSICA G.
04/2010
5.0
appliance repair
  + -1 more
Called the company on Thurs and they were able to have someone come out the next day to repair my washing machine. My machine would not spin. The repair man (Perry) called when he was within 30 minutes of arriving. The company had given me an 8am to 12pm window and he came around 10:30. Perry was very knowledgable, professional, and personable. He was able to explain the problem in detail and how he could fix it. He even found a problem that I did not know about (the agitator wasn't catching properly so my machine was only cleaning the clothes on the bottom layer!) He provided a fair estimate and replaced 2 parts. He even showed me the broken parts he removed from my machine. Service call $58, parts $53, labor $63. Very pleased with this company.
Description of Work: Washing machine repair. Replaced motor coupler and dog KZT parts

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Patti W.
03/2010
5.0
appliance repair
  + -1 more
They were fine. We didn't have any problems. They were professional. They were on time. The guy was quick and neat and clean. He knew what he was doing and got it done.
Description of Work: Day's Appliance Repair Heating & Air came out a month ago and fixed our freezer. The compressor was dirty and we realized that's why the freezer wasn't making as many ice cubes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Phil A.
03/2010
5.0
appliance repair
  + -1 more
They did a good job and did not replace parts until they figured out what was wrong.
Description of Work: I used Day's Appliance Repair Heating & Air Co last week. They repaired a washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Rita B.
03/2010
5.0
appliance repair
  + -1 more
They were wonderful. I chose them since they had a lot of positive remarks online. I never knew they existed till I read about them and they are just 2 miles from my house. Patrick was the gentleman who came out. They were very polite and accommodating. I really appreciated when I called them, as they were quick in responding to my call. They set a date and also arranged for an appointment unlike so many other service people where you have a window and which sometimes would be for the entire day. The labor wasn?t much, but the heating element was the main cause for my dishwasher. They didn?t have the heating element and the service guy had to go and get it. The cost of the heating element was $126.20. I thought that the price that they charged was reasonable since I have used other people and I knew upfront what their hourly rate was. The same person could do multitude of services and that was vital because if I had to pay three different people for truck charge and service cost then it would have cost me more. I will hire them again in the future and I have already recommended them to a couple of other people.
Description of Work: I used the services of Day's Appliance Repair Heating & Air for a variety of things. They repaired my dishwasher since there was some problem with the heating element. They checked my refrigerator in my kitchen and also repaired an old refrigerator that I had in my garage which I wasn’t sure if it could be repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$73

Luke L.
03/2010
5.0
appliance repair
  + -1 more
Both the refrigerator and freezer portions of my side by side started to gradually warm up. I took apart the freezer and discovered the evaporator coils were coated in ice. Initially I just defrosted the coils and hoped the problem wouldn't return...but it did. I figured it was probably the defrost heater or thermostat and toyed with the idea of tackling the problem myself. My work schedule and wife's raised eyebrow both suggested I should consult a professional. Good thing, because when Andrew came out he discovered it was actually the circuit board. He checked all of the other components to be sure they were functional then replaced the board and voila, we had a working refrigerator/freezer.
Description of Work: Circuit board replaced on side by side refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Kevin and Dianne G.
03/2010
5.0
appliance repair
  + -1 more
They did excellent work and I was very pleased. He took the time to explain things to me.
Description of Work: They worked on my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jon B.
03/2010
5.0
small appliance repair
  + -1 more
Great. Pat had an opening the same day I called. He was personable and professional. The price was half as much as the other quote we had gotten.
Description of Work: Replaced a glass cooktop on our range

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DIANE B.
03/2010
5.0
appliance repair
  + -1 more
The part replacement did not solve the problem as the larger issue was the failing compressor. However, that was warranty work from Maytag which he could not do so I ended up calling that company's service. However, Pat looked up the necessary compressor number, found availability and then refunded the cost of the part installed the day before as well as his labor. In addition, he was quite responsive to my request for service as he has been here a few times on other Maytag appliances.
Description of Work: Pat analyzed the sound the Maytag refrigerator was making and replaced a part.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

SHILAH Y.
03/2010
5.0
appliance repair
  + -1 more
They have come out a couple of times. We decided not to have them repair it. We actually just replaced our dryer. They came out the same day I called them. They were responsive and identified the problem really quickly and gave us an estimate for whatever the cost to repair the dryer. Our experience was very good. We would definitely call them again. We usually even ask for the same person. His name is Perry. We ask for him because he knows the appliances so well and is usually quick in fixing things. He also gives us good advice on buying other appliances.
Description of Work: Day's Appliance Repair came out and identified the problem with our dryer as it had stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$62

Lydia B.
12/2009
5.0
appliance repair
  + -1 more
it was a great experience. We have one of the first LGs to come off the boat and have had repeated problems with it. It had to do with the ice maker.
Description of Work: had to repair our LG refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

GARY K.
12/2009
5.0
appliance repair
  + -1 more
He did a great job. He was an exceptionally personable person. He was informative, clean and neat.
Description of Work: I hired Days Appliance to fix our refrigerator.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

janice B.
09/2009
5.0
appliance repair
  + -1 more
The repair went very well.The technician arrived about 3 hours after we first called.He quickly identified the problem with the refridgerator not cooling well as a locked up motor in the freezer area.Perry had a motor in his van and quickly replaced the motor and got the unit running again.When I asked him what else they repaired,he named some and one was the garbage disposal.Ours hadn't worked in two years.When he saw it was a reset needed on the motor,he got a wretch and fixed it-at no additonal charge! My overall experience,needless to say,was great! I would definately use them again!
Description of Work: Replaced motor on the freezer portion of the Refridgerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

JEANNE K.
09/2009
5.0
appliance repair
  + -1 more
I am satisfied with what the guy who came out did. He was honest and did not take apart the refrigerator. He informed me that the electrical supply was the problem.
Description of Work: I used them to check the refrigerator as it was not working. There was no problem with the refrigerator but it was the electrical supply that had a problem.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul P.
08/2009
5.0
appliance repair
  + -1 more
drain in rear of freezer had frozen over--service man(Steve) said it was rather common--he defrosted line with nitrogen and corrected problem.Very courteous and professional..price was fair and fridge has been leak free.Very impressed and would call them again!!!!!
Description of Work: Refridge freezer section was leaking water from bottom of door-service man quickly found problem and said it was a minor issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$91

Charles N.
08/2009
5.0
appliance repair, plumbing
  + 0 more
They were professional in their approach to doing the job. They were also punctual. I will use them in the future.
Description of Work: They recently came in and repaired some kind of leak in the water line to the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Cynthia S.
08/2009
5.0
appliance repair
  + -1 more
They did a great job for a reasonable price. They were prompt. I feel like I could trust them to tell me the truth and give me a choice between repairing it and buying a new unit and that they would tell me if it wasn't worth it. He recommended repair because the dryer didn't seem to have any other problem and I appreciated that. I also remembered that my mother had relied on them. I would recommend them.
Description of Work: The appliance repair company repaired the dryer of my washing machine in May.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

ELLEN A.
06/2009
5.0
appliance repair
  + -1 more
Quick and painless. No wait for an appointment and their technicians are professional, pleasant, and informative. They diagnose the problem quickly and get the job done FAST! I would recommend Day's to anyone.
Description of Work: The technician replaced the blower wheel on our clothes dryer. I have also used Day's for a fridge repair at my office and they did a fine job there, too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Contact information

8435 Beechmont Ave, Cincinnati, OH 45255

www.daysappliance.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
7:30 AM - 2:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Plumbing,
Appliance Repair - Small,
Heating and Air Conditioning,
Dryer Vent Cleaning,
Appliance Sales and Installation

FAQ

Day's Appliance Repair Co is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 2:00 PM

Day's Appliance Repair Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Day's Appliance Repair Co does not offer free project estimates.
No, Day's Appliance Repair Co does not offer eco-friendly accreditations.
No, Day's Appliance Repair Co does not offer a senior discount.
Yes, Day's Appliance Repair Co offers emergency services.
No, Day's Appliance Repair Co does not offer warranties.
Day's Appliance Repair Co offers the following services: Appliance repair, freon removal, air-conditioning repair & installation, refrigeration & cooking equipment.

Contact information

8435 Beechmont Ave, Cincinnati, OH 45255

www.daysappliance.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
7:30 AM - 2:00 PM