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Day's Appliance Repair Co

Appliance Repair, Plumbing, Appliance Repair - Small,

About us

Additional DBAs - Day's Appliance Repair Heating & Air Company, Days Appliance Repair Heating & Air. Additional phones - (513) 474-7061, (513) 232-1969, (513) 631-9124, (513) 662-7885, (513) 741-0533, (513) 745-9130, (513) 891-7073, (859) 331-0020. Family owned & operated. Award winning.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Appliance repair, freon removal, air-conditioning repair & installation, refrigeration & cooking equipment.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8504 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 226-504 of 504 reviews

Ian P.
03/2012
4.0
appliance repair
  + -1 more
We’ve used them quite a bit and we like them. We like those guys quite a bit and they’re fine. They are good. We will use them again in the future.
Description of Work: We used Day's Appliance Repair Co for large appliance repair. They do refrigerators and that kind of stuff.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

patricia D.
03/2012
5.0
appliance repair
  + -1 more
Called them and they were right on time. The guy that they sent out was great. He was very knowledgable and honest. He replaced the part on this dryer that is at least 30 years old. We do at least 40 loads of laundry per week due to allergies and having 4 dogs. This dryer the second one we have. They were fair for the amount of money; they have extended this dryer for at least another 10 years. This company is the rare one that I would trust with my teenage daughter or my elderly mother meeting them. We would definitely use them again.
Description of Work: Fix a dryer that was not heating.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Craig F.
03/2012
4.0
appliance repair
  + -1 more
The interior glass window in our oven door broke. Day's came out and said they'd have to order the part and that it would take "a couple of days" and that they'd call us back. They didn't call back. So, a week later, I called them back. Turns out they forgot. I set up an appointment for them to come back and actually repair the oven, which they did perfectly and with appropriate care. The work was good, but the responsiveness was a bit lacking. We've used them in the past and this was their first scheduling screw-up with us, so I'd use them again.
Description of Work: Repaired broken window in oven door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

BARB C.
03/2012
5.0
appliance repair
  + -1 more
Went very well. Repair person was prompt, polite, efficient, explained everything.
Description of Work: I called about a drier that was not heating. Days sent a repair person out right away, which was lucky timing. Steve checked it out and gave me an estimate. I decided to have it repaired because the trip charge was about $60 anyway. The repair cost included the trip charge. So far it's working well.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Sandra L.
02/2012
5.0
appliance repair
  + -1 more
After pricing new dryers I felt the better option was to have the old one repaired, I called Day's and they came out the next day. Jay replaced the parts needed and cleaned out the dryer, it runs perfectly now. I highly recommend Day's Appliance Repair, they were prompt, courteous and professional.
Description of Work: My dryer (a 20 year old Maytag) needed a new belt, roller and a good cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Anthony B.
02/2012
4.0
appliance repair
  + -1 more
There was a switch in the door of my washer that had to be replaced, with parts, labor and service call it was $231.00. They were very professional, responsive, punctual and professional.
Description of Work: I appreciate the responsiveness, however I was charged $89.00 for the service call which none went toward the repair which was disappointing, they had to travel maybe 20 mins., I feel this was overpriced. In all fairness they did tell me the cost, but most repair will deduct some or all of that price from your bill if you do the repair with them which I did not ask them, so much for assuming. On this surveyit says "C" for FAIR, I will not say it was FAIR, I just feel the service call price was overpriced.Also the survey asks would I use them again, only for an emergency, otherwise I will look at other companies offering the same service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$231

Response from Day's Appliance Repair Co
Hi, my name is John Day and I am the Office Manager at Day’s Appliance Repair. I would like to explain our service call charge. You will find that some companies will have a lower service call charge than Day’s, but you will also find that they usually charge more for parts and labor and make up for it somewhere else in their invoice. I suggest to all customers who call in and are concerned about the service call to call Angie’s list or the BBB and see for themselves and read the reviews or see how many complaints that these companies have. As you will see, there are very few reputable appliance repair companies in the Cincinnati area. We have been in business since 1991, we are a BBB member, and we strive for customer satisfaction. Unfortunately, there are some appliances that we have to charge a higher service call for. These include some high-end appliances such as Sub Zero Thermadore, Front Load Washers, etc. These appliances are more sophisticated and take longer to diagnose and repair. Many appliances have several computer boards and take a skilled technician to repair them. You will find that there are a small number of companies that service these appliances correctly and there are very few that you should trust working on your thousand dollar washer or five thousand dollar refrigerator. We are that company you can trust.

Mike A.
02/2012
3.0
appliance repair
  + -1 more
Lousy, please see above. The coup de grace for my dissatisfaction came when I called about the dishwasher needing more work. The woman in the office could not find any record of service being completed for me at any time. She gave me grief for her inability to find my account in the system and talked over me when I was trying to explain the situation. Rude and nearly incompetent. Not recommended.
Description of Work: I have used Day's Appliance repair on three different occasions. I hired them based on the reports on Angie's List. My experience with them has been mediocre at best. The first occasion was to fix a fridge that had stopped keeping the food cold. They installed a new part and everything seemed fine. Over the next couple of days everything in the fridge froze up. They came back made a couple of adjustments and pronounced it fine. It still freezes the items in the fridge. I had problems with a dishwasher that leaked at the door. They came out worked on it by adjusting the gasket around the door. We tested it and it seemed fine. The next time the dishwasher was used, it leaked again.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$300

CHERYL O.
02/2012
5.0
appliance repair
  + -1 more
They are professional, honest, and truthful. They said our dryer didn't need anything. I will recommend and continue to use them.
Description of Work: They looked at my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

judith W.
02/2012
5.0
appliance repair
  + -1 more
They did very minimal worked and fixed the problem.They were friendly, prompt and courteous.
Description of Work: They checked out a noise in my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Penny B.
02/2012
5.0
appliance repair
  + -1 more
They were right on time in terms of punctuality.
Description of Work: They had to replace a part in the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Peter S.
01/2012
3.0
appliance repair
  + -1 more
There is no complaint about the work they did. They were kind of late from the actual schedule. They were supposed to be here between 10 and 2 and they were here around 3:30. We were not told that they were going to be late. My wife had actually called them at 2 and that is when she found out that they were running late. I probably will not use them in the future.
Description of Work: We used Day's Appliance Repair Co a month ago to repair a switch in an appliance.

Rating CategoryRating out of 5
value
3.0
responsiveness
4.0
punctuality
3.0

$180

Elizabeth B.
01/2012
5.0
appliance repair
  + -1 more
He took all of this time, and he didn't even charge me. I have used them in the past for my washer and microwave. They are really honest. The price was really good.
Description of Work: My dishwasher wasn't performing, and it turned out that there wasn't anything wrong with it. There was just a lot of buildup. He came and showed me how to use it properly.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

EDWARD H.
01/2012
5.0
appliance repair
  + -1 more
The service was fantastic. We do A LOT of laundry in our family of five and I was not looking forward to a long weekend without the ability to do wash. Called Day's based on the positive reports on Angie's list. and they were able to get Jay out a few hours after I called. He was extremely professional and very knowledgeable. As soon as I described the symptoms Jay had a pretty good idea what the problem was and went right to work. He explained what the cost would be up-front, just as they had on the phone, and he did not think it would require any parts. In a short time he had found and fixed the problem. Just as he suspected, something had lodged in the pump and did not allow the machine to empty properly which made it keep the door locked. He finished in under an hour. As he was writing up the Invoice we had a very informative and helpful discussion about types of laundry soap to use in our machine, and why some soaps are better, and he even went over some preventative maintenance for our dryer and refrigerator. I feel like I got three services for the price of one. This service experience was absolutely great, and I will surely make Day's my first call for any future appliance repairs.
Description of Work: Fixed our Electrolux front loading washing machine that decided to not spin and would not unlock the door; in effect holding the load of clothes hostage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

John W.
01/2012
5.0
appliance repair
  + -1 more
Great Job, quick and timley. The tech was abe to quickly identify the casue of the problem and remedy quickly
Description of Work: Fix the refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Barb H.
01/2012
5.0
appliance repair
  + -1 more
This was an excellent experience. I was nervous because my long time repairman retired and trying some one new seemed like a gamble. Thank goodness for Angie's list. This company came highly recommended and now I know why.
Description of Work: Our 2-1/2 year old Samsung dryer was operating but not heating. An office person called me during the time frame I had been given when I made the appointment, to let me know that the repairmen were on their way Andrew and his assistant were very courteous when diagnosing the problem and quoting the repair. They had the required part on their truck and worked quickly and neatly-they even asked to use my vaccum to clean up lint from the vent!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$232

Holly M.
12/2011
5.0
appliance repair
  + -1 more
They did an awesome job and fixed the problem. They charged us reasonably. They were very professional. They came quickly and we didn't lose any food. It was wonderful.
Description of Work: We used Day's Appliance Repair to fix our refrigerator. They do heating A/C and refrigeration for all major appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

GARTH P.
12/2011
5.0
appliance repair
  + -1 more
They came promptly and Andrew diagnosed a 2 yr. old GE fridge that lost cabinet temperature of the spec. 38F. Was a bad control board and GE has now had up to 5 iterations of board redesign! Day's saved me significant money over the GE factory service which had wanted much more (w/o value added) to ring my door bell and the GE factory wouldn't even give me an hrly rate for "Historical cost" to fix this malady. As an engineer I can honestly say Day's did an absolutely fabulous job!
Description of Work: Needed diagnosis of a 2 yr. old GE fridge that lost cabinet temperature of the spec. 38F. (was 60F+) I suspected it was a bad control board as I unplugged it ..........................(to reset ...via my Google search) and it temporarily worked till service could come.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$58

Bob C.
11/2011
5.0
appliance repair
  + -1 more
I called at 9 :00 AM and they were at the house by 1:30 PM. The tech was very professional and thoroughly explained the problem of a freon leak in the "Yoder Loop" between the doors which could not be repaired. Bad news, but a great service experience!
Description of Work: Evalualed problems with a refrigerator and determined a freon leak which could not be repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$62

MARCIA J.
10/2011
5.0
appliance repair
  + -1 more
Andrew arrived promptly during the time frame promised. He quickly listened to the problems and then went about fixing them. He had the needed parts for the washing machine on his service truck. And though this washing machine is quite old he repaired it without having to order special parts. He was honest and helpful about the problem. The dishwasher detergent cup proved to be a bit more challenging, but again his ingenuity was fantastic! He was able to fashion a small pin to fix the problem, rather than having us order a whole new control panel for an older dishwasher. Thanks!
Description of Work: Replaced a hose on an older washing machine. Fixed the detergent cup on a dishwasher that would not stay closed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Jan H.
09/2011
5.0
appliance repair, plumbing
  + 0 more
The service was great. They were on time , professional and punctual. They were exceptional in their work. We have never had any service provider as good as them. They were just great. I would recommend them to anyone in the future.
Description of Work: Water pump work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wendra T.
09/2011
5.0
appliance repair
  + -1 more
Andrew was the technician and did a fantastic job. He was polite & professional. He told me everything he was doing and had the parts needed in his vehicle. The cost of the repair was exactly in line with other repairs listed on this website.
Description of Work: My icemaker on my refrigerator was overfilling and the ice dispenser did not work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$219

Jan T.
09/2011
5.0
appliance repair
  + -1 more
Called Day's Appliance Friday evening when we discovered it wasn't cooling properly. They came out on Saturday and diagnosed the problem to be a bad damper control. Part was located and it was installed the following Monday. Very quick and efficient. Will most definitely used again.
Description of Work: Refrigerator in just-moved-in home was not cooling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

ROBERT B.
08/2011
5.0
appliance repair
  + -1 more
They were wonderful. They advised us that the microwave part we needed was still under warranty so we were able to get it for free. They fixed a leak in the dishwasher and were able to put it back together and everything was working correctly. They only charged us for one service call for the three appliances. We would definitely use them again and would recommend them.
Description of Work: They repaired a washer, a dishwasher, and a microwave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William R.
08/2011
5.0
appliance repair
  + -1 more
I am totally impressed with this company. I called with a refrigerator problem and they sent someone out within 2 hours! True, it just so happened that a cancellation made this possible, but still it was amazing. They had employees who were experts in my particular brand (a sub-zero). The gentleman walked in the house and diagnosed the problem within 15 seconds! he said he knew that refrigerator like the back of his hand, and it was obvious that it was true. I was completely floored. This is what you want and need from a company.
Description of Work: Diagnosed refrigerator that stopped cooling and found solution.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Nanci R.
08/2011
5.0
appliance repair
  + -1 more
After a delay because pat's truck broke down it was well worth waiting for him to arrive, Pat is all business and very committed to solving problems. I will most definitely call Days Appliance in the future.
Description of Work: Pat isolated the problem with a newer whirlpool dishwasher, this fellow is smart, fast and neat -no mess for me to clean up after. The problem was so subtle it really took an inquiring mind to figure it out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$88

Contact information

8435 Beechmont Ave, Cincinnati, OH 45255

www.daysappliance.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
7:30 AM - 2:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Plumbing,
Appliance Repair - Small,
Heating and Air Conditioning,
Dryer Vent Cleaning,
Appliance Sales and Installation

FAQ

Day's Appliance Repair Co is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 2:00 PM

Day's Appliance Repair Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Day's Appliance Repair Co does not offer free project estimates.
No, Day's Appliance Repair Co does not offer eco-friendly accreditations.
No, Day's Appliance Repair Co does not offer a senior discount.
Yes, Day's Appliance Repair Co offers emergency services.
No, Day's Appliance Repair Co does not offer warranties.
Day's Appliance Repair Co offers the following services: Appliance repair, freon removal, air-conditioning repair & installation, refrigeration & cooking equipment.

Contact information

8435 Beechmont Ave, Cincinnati, OH 45255

www.daysappliance.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
7:30 AM - 2:00 PM