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COURTNEY MECHANICAL SERVICES INC

Heating and Air Conditioning

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

HEATING AND AIR CONDITIONING, DUCT CLEANING, HOT WATER HEATERS, BOILERS,

Amenities

Senior Discount

5% off

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.6
Showing 1-5 of 5 reviews

ELIZABETH J.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
The technician was very helpful and helped determine which air conditioner went into my condo. He patiently explained what he had done and gave instructions for what to do if/when the AC stopped working again. He gave me enough information and dye stickers to allow me to call another HVAC company if I choose, but I thought this company was great and will probably use them again. They scheduled me for repair the same day I called!
Description of Work: Air conditioner stopped working, technician came out to troubleshoot and repair. He put dye in the coolant system and refilled the Freon. Suggested scheduling a routine cleaning and gave instructions for what to do if it stopped working again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

JENNIFER S.
05/2006
5.0
heating & air conditioning/hvac
  + -1 more
They did an excellent job; were very professional (on the phone and on the job site), the price was reasonable for the unit I purchased, the technicians were friendly, and they cleaned up any mess before they left. I have been very impressed with the services from Courtney. I have recommended them to my family and friends who have also had positive comments about the company.
Description of Work: Installation of a new central A/C unit and disposal of old central A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

SHANE D.
03/2006
5.0
heating & air conditioning/hvac
  + -1 more
This is the very best contractor to work with. We have used him for years. After using all of the common names, we used Courtney and will never go back!
Description of Work: This company just replaced a furnace in a rental house that we have and repaired the furnace in our own home. Angie's list doesn't allow for multiple postings - so this report serves for both. We called at 7pm because we were without heat - they had it resolved by 9pm. We told them it could wait until the morning and they said no.. they would be right out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from COURTNEY MECHANICAL SERVICES INC
THANK YOU SO MUCH. THAT IS OUR GOAL! HONESTY, INTEGRITY, RELIABILITY!!!

LISA H.
01/2006
4.0
heating & air conditioning/hvac
  + -1 more
The company is good to work with. They are usually prompt & the repairmen are always very courteous. The services are competitively priced. I would recommend them to anyone.
Description of Work: Service call to check & clean the furnace; they checked the air filter & cleaned the burners.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

REBECCA F.
06/2005
1.0
heating & air conditioning/hvac
  + -1 more
I HAD SCHEDULED THEM TO INSPECT/GENERAL SERVICE OUR AC TODAY ''SOME TIME'' AFTER 2 PM (THEY COULDN'T TELL ME EXACTLY WHEN, BUT IT WOULD BE AFTER 2 PM, AND THEY WOULD CALL ME ON MY CELL PHONE). I LEFT A MEETING EARLY TO BE HOME BY 2 PM. AT 1:26, WHILE I WAS IN THE MEETING, THEY LEFT ME A MESSAGE ON MY CELL SAYING THEY WERE IN MY NEIGHBORHOOD AND READY TO MAKE THE HOUSE CALL. I CALLED THEM ON MY WAY HOME, BUT BY THAT TIME (IT WAS BEFORE 2 O'CLOCK,) THE REPRESENTATIVE ON THE PHONE SAID THAT THE TECHNICIAN WAS AT ANOTHER HOUSE DOING AN AC INSTALL THAT WOULD TAKE AROUND 6 HOURS. SHE SAID I WOULD HAVE TO RESCHEDULE FOR ANOTHER DAY. SO, ALTHOUGH I TOOK MEASURES TO BE HOME BY 2 PM, COURTNEY SERVICES PASSED ME BY. I TOLD THEM I DID NOT WANT TO RESCHEDULE; I WILL GO WITH A DIFFERENT COMPANY.
Description of Work: SCHEDULED THEM TO INSPECT MY AC TODAY, 6/17/05.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from COURTNEY MECHANICAL SERVICES INC
OUR COMPANY IS EXTREMELY CONCERNED ABOUT OUR CUSTOMERS AND WE TRY TO TAKE CARE OF THEIR NEEDS IN A TIMELY, PROFESSIONAL, AND COST SAVING MANNER. IN THIS CASE, WE SCHEDULED THE CUSTOMER BETWEEN 1-4PM, BUT THOUGHT WE WOULD GET THERE AFTER 2PM. WITH SERVICE CALL REPAIRS, WE DON'T KNOW IF A CALL IS GOING TO TAKE 1 HR OR 3HRS. ON THIS DAY ALL THE SERVICE CALLS WERE RUNNING SMOOTHLY AND ON TIME. WE CALLED THE CUSTOMER WHEN WE WERE ON OUR WAY. USUALLY WE DON'T SEND OUT TECHS WHEN WE DON'T GET AN ANSWER, BUT DUE TO THE EXTREMELY HOT TEMPS WE MADE MORE EXCEPTIONS TO MEETING OUR CUSTOMER'S NEEDS. THE TECH WENT TO THE HOME AND THE CUSTOMER WAS NOT THERE. WE CALLED AGAIN AND DID NOT GET AN ANSWER. WE HAD A LOT OF CUSTOMERS WITHOUT AIR CONDITIONING, SO WE SENT OUR TECH TO TAKE CARE OF ANOTHER CUSTOMER. WHEN THE CUSTOMER CALLED BACK TO THE OFFICE, WE TOLD HER WE WERE EXTREMELY SORRY, BUT WE HAD TO RESCHEDULE HER APPOINTMENT. WE TOLD HER WE WOULD R/S HER FOR THE FOLLOWING MORNING, BUT SHE REFUSED TO R/S WITH US. WE ARE SORRY THAT WE WERE NOT ABLE TO MEET HER NEEDS. THAT IS SOMETHING WE HAVE PRIDED OUR COMPANY ON- HONESTY, INTEGRITY AND RELIABILITY. OUR GOAL IS TO MEET AND SERVICE OUR CUSTOMER'S HEATING AND AIR CONDITIONING NEEDS. WE REGRET THIS CUSTOMER'S FEELINGS TOWARD OUR COMPANY AND THAT SHE DID NOT GIVE US ANOTHER CHANCE. WE HAVE BEEN IS BUSINESS SINCE 1996 AND WE ARE A FAMILY OWNED AND OPERATED COMPANY. FROM OUR FAMILY TO YOURS IS HOW WE HAVE OPERATED OUR COMPANY FOR 10 YEARS.

    Contact information

    5314 DELHI AVE STE 4, Cincinnati, OH 45238


    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    COURTNEY MECHANICAL SERVICES INC is currently rated 4.6 overall out of 5.
    COURTNEY MECHANICAL SERVICES INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, COURTNEY MECHANICAL SERVICES INC does not offer free project estimates.
    No, COURTNEY MECHANICAL SERVICES INC does not offer eco-friendly accreditations.
    No, COURTNEY MECHANICAL SERVICES INC does not offer a senior discount.
    Yes, COURTNEY MECHANICAL SERVICES INC offers emergency services.
    No, COURTNEY MECHANICAL SERVICES INC does not offer warranties.
    COURTNEY MECHANICAL SERVICES INC offers the following services: HEATING AND AIR CONDITIONING, DUCT CLEANING, HOT WATER HEATERS, BOILERS,

    Contact information

    5314 DELHI AVE STE 4, Cincinnati, OH 45238