CME Pipe Lining & Sewer Repair

They were very thorough, solved my issue and offered solutions to prevent future issues.

There was water backing up (draining extremely slowly) from a drain in my basement. Another company had tried unsuccessfully to clear it out. They said it probably was tree roots, but they could not get a camera far enough to find out for certain. They told me that they would have to tear up my front yard and maybe my fence, and probably have a big tree cut down, in order to get their equipment in to do the job. I had heard about CME from a couple of sources and called them. They told me that they would try cleaning out the pipe first and what it would cost, then see what else was needed. As it turned out, there was only some soft matter in the pipe, and no roots, and they were able to flush it out easily. The pipes were intact and didn't need lining. The whole process took only about an hour, as I recall. This was two years ago, and I have had no problems since. I felt it was money well spent, and it certainly relieved me that I did not have to have my yard torn up or spend much more money having a tree cut down.

After having a sewer backup in the basement of my 90 year old house, I investigated three sewer repair companies that might be able to solve the problem. I decided to hire CME. I must say they provided outstanding service! Everybody was great. After a camera inspection which revealed severe root infestation and deterioration of the original clay pipes, Justin B. did the initial price quote for sewer lining. I asked a lot of questions and Justin went way more than the extra mile to be sure I understood the “whats” and “whys” of trenchless sewer repair. He explained that through the use of CME’s technology, a resin liner would be installed inside the old clay pipes that would prevent any new root infestation and any disastrous collapsing of the aged pipes. The technicians that came for the installation were top notch. Craig, Josh and Opie worked diligently on my system for two full days. They never stopped. They went above and beyond my expectations. After the work was complete, a video was provided to me showing the expertly repaired sewer line that will last for many years. I can’t forget to mention the wonderful office staff. Rachael and Lindsey and others in the office were so accommodating. They called before doing any work, just as promised, and when I called them with questions, they answered me with professionalism and cheerfulness. I am very pleased with CME and am highly recommending CME Services to those that need sewer work.

Waiting on estimate. Was very knowledgeable and helpful.

Quite well. Much less expensive than alternatives. Service done as advertised.

Very well! Crews were thorough, knew their responsibilities in the process and were very professional. They explained the process to us completely and used cameras / video to show us specifically the condition of the 63 year old sewer pipes underground and how the lining would prevent further damage by tree roots.

The men completing the job were very professional and provided excellent services. Justin gave the quote and took time to educate me on my options and what was needed. This team is amazing

Noticed, in the midsts of one of our coldest winters, the driveway drain wasn't working and water was accumulating. It had never done that before but the lines were replaced since we had a new driveway installed that summer. Since this company was listed for drain cleaning and had a good rating - I called. I was told that they mostly do sewer lines (this fed to the sewer line) but someone would call me that same day. No one called. Had another service come the same day and break up the frozen block of ice in the line. As always - would have at least appreciated a return phone call.

It has been exactly two years since Chuck's crew was out to line my sewer. I have not had any issues with my drain since! I have had some unrelated basement flooding issues, and the water just runs to the floor drain and out through the lined sewer. Not having to worry about tree roots and such anymore has been well worth the investment. I am would recommend every sewer be lined, it is that good of an investment, especially for older homes like mine!

Took a couple of trips because was complicated assessment. They were cooperative fitting into my schedule and communicated the issues well.

CME exemplified the highest degree of integrity and honesty. The quality of the work and the service they provided was more than I expected.

It took 3 appointments being missed or rescheduled just to give us the estimate. Once they finally made it out to scope the job, it was completed timely and efficient. The price was reasonable, compared to other estimates.

I am very grateful for their prompt response. They saved the day!

Very knowledgeable. Knows the business that they are providing.

Unfortunately, the main sewer line was not in good condition structurally and contained a number of pockets of roots. Eric and Josh did a great job cleaning the pipes. This enabled Dave and me to have a clear look at the piping. Eric, Josh and Dave were very professional and gave sound recommendations. The site was left clean and orderly.

Charge was higher than guestimate over phone, but not above expectations. Everything else went picture perfect.

All of the staff were extremely polite, professional, and responsive. They sent a written estimate for approval prior to arrival and arrived and performed exactly as promised, and then provided a written receipt before departure. It took less than 2 hours and the root was gone and the line was clear. They sure knew what they were doing! I would definitely recommend them to anyone with sewer issues. I am very happy with the results.

Although the process took longer than expected, the team was punctual, courteous, and clean. They even laid plastic sheeting down in the entry way to prevent tracking anything in. Have not had any problems with water, even this very rainy spring. The front yard was not disturbed at all. They had to jackhammer out a large section of the concrete floor in the unfinished basement to do their work, but they sealed it up nicely when done.

He showed up 1st appt without camera so rescheduled. Then tried to cancel 2nd. When I refused to reschedule he showed up. Not sure how many drains he camera'd because he never sent me the promised disc. He showed me 2 screens. I have called repeatedly & he does not return calls......He told me what he thought needed to be done but said I would be better to have Tischbein do it. When they never called back he was to have Curry &Co call. He was to provide them a disc too but did not.....I now have to pay someone else to camera the drains again.

painless process from Dave who gave the quote to the crew that did the work

Dave responded to my call immediately and arrived at our home ahead of schedule, only an hour later. He explained everything in detail and quickly unclogged the pipes. Most surprising of all- he didn't charge for the house call! We will definitely be calling him when we need a plumber in the future!

I contacted them through Angie's List, after having sewer backup, and de-clogged by our local plumber, since this was the second time in less than a year, so wanted to make sure that there are no major issue that needs to be fixed. Dave explained the service they provide, and I scheduled for HydroJet cleaning and camera check. Unfortunately they got some emergency call and my appointment ended up pushed back for a couple hours, but he called me to let me know there's delay, and their crew called me 30 min before their arrival, so I didn't have to wait wondering what time they'd arrive. The camera check revealed that there are some grease in pipe but there are no major concern, so they cleaned the sewer line on the area they found build up. It was fascinating to see the sewer pipe with camera, and they explained what I'm seeing as they send the camera father down. Even though there were no problem found, and probably it was not so necessary to have them come, but I have no regret as now i know my sewer is good, and also who to contact if we ever need to have my sewer lined in the future (hope we don't ever have to though...)

They arrived on time, very personable and professional . They kept me advised on each step of the process, were very respectful, and showed me the live cam of the liner from the city main all the way back to our house. They left no mess, and left everything the way they found it. I would highly recommend this company to anyone needing any kind of sewer services.

Dave was very knowledgeable about the process as well as the product and he was very straightforward and professional. I got a written quote via email that afternoon. It was a tough price to swallow given that the sewer line isn't something a lot of people think about, but in my case it would have been very very pricey to dig up later in the event that the line collapsed (I have a large hill behind my house and my sewer line is 50' long and located 15-20 feet underground underneath my deck). When I was trying to decide, I was worried about potential cost overruns and spoke with Chuck. He assured me that I should not worry and that the bid I received would be the cost of the job even if they hit some snags. Overall with what I had heard and my experience talking with them so far, I moved forward without getting additional bids from other companies and they were also willing to work on the price a bit to help me out. I was rescheduled once due to an emergency that popped up but I was notified the prior day so it was not a problem for me. When they came out, the crew was right on time at 8:30AM and the workers were very professional and knowledgeable as well. We talked about the work briefly and they got right to it. They wrapped up around 4:45PM that day and they showed me a before and after video of the line. Where there were previously gaps, cracks, and holes where the line had fallen in, there was now just smooth white all the way down, just with a couple bumps where the broken pieces were in the original clay pipe. I was told the liner has a design life of 50 years but should last for 100+ years so I won't have to worry about this again, which is great. They also have a 10-year warranty on the work. They cleaned up everything in the basement and re-concreted the hole. They neatly cut the carpet so once the concrete dries, I can put the carpet back down and you won't even be able to tell anything happened. Overall, I was very impressed from start to finish. These guys clearly all knew what they were doing and were very skilled and professional. A pleasure to work with.

They arrived on time. They were very friendly and professional. They did an exceptional job cleaning and lining our sewer line. The area was cleaner when they left, than it was when they started.