Clean House Cincinnati

A very thorough job and a great value. They were very responsive and were able to work me in on short notice. Wood floors were dazzling. Kitchen and bathrooms were meticulously cleaned. we couldn't be happier with the work that was performed. I would not hesitate to recommend this outfit to others.

The lady that arrived first did a very good job cleaning downstairs. The man that arrived second did a poor job cleaning upstairs. It basically looked like all he did was sweep the carpets. He did not clean any windows and he did not clean dirt webs hanging in corners of the rooms. Dust was still visible on everything. I ended up having to reclean myself upstairs.

Clean House is very responsive and capable of working around my unpredictable schedule. I am extremely grateful for them, especially Tori. She know exactly how I like my house to look.

did an excellent job would definitely hie them again!!!!

Cleaner was ok, she did a good job on bathrooms but I couldn’t see what else she really cleaned. Did not vacuum because hers broke while she was here, did not clean floor in kitchen under dinner table. Then when I reached out to the company to say I wasn’t happy, I got no response. Just a reminder text for my next cleaning that I had not scheduled. Very disappointed.

Kasaiya was very friendly, Professional and hard working.

It went very fast. I try to have it neat so the experience is challenge free.

The employee Sara was amazing. The company however acted very unprofessional. Noone called me, except to get payment information - which I gave promptly. Then I recieved no warning or feedback, our scheduled service was cancelled by the owner in a vague manner. **Also of major concern, the company has some odd policies with their phones and employee phones. In using phones and some application, I found Sara added an Esha Tipper - who did not clean at my home - who was somehow added to be included in our conversations between Sara and myself. Both employee Sara and employer denied knowledge of this person Esher. I assumed that it was in their recycling of phones used in this company, and it was a past employee added in error. It was a eerie feeling. But, to have an owner text me and to cancel all future service, without any warning or feedback is irresponsible, and adds to that eerie feeling. This is something to consider if you need dependability. The last I heard is that the owner was looking into the matter. So the other question is why did the owner finally ask me personally questions on my experience after she terminated my service.

I have her for 3 hours and it’s $100. I learned about them at a trade show. It was one of the stations that I stopped and talked to them. They contacted me by telephone. The owners came out and looked at the house. They assigned the girl who cleans. She does a good job. She’s young. She takes criticism well. She’ll do anything I ask. Sometimes I’ll change what I want done. Sometimes with her though, she’s not real thorough. Like she’ll start to dust the piano and she’ll do half of it and I’ll show it to her and she’ll say “oh I thought I dusted that”. She’s a little spacey sometimes; but she’s trying, she’s learning. I deal directly with her. I’ve only had one contact, since I started, with her supervisor, when she first started out.

Excellent, customized service. Polite and dependable staff. Quick response to concerns. Have used service for over a year and look forward to that biweekly clean. No fuss booking and automatic payment make it easy for us to justify the service.

I love this company! Leslie is great to work with and very responsive. The woman who came to clean, Roxie, was so sweet and helpful, and always left our home sparkling. Very happy with their pricing, and would highly recommend them based on my experience.

I like the fact that customers can specify which rooms they want cleaned or tasks they want done. The tasks can be specified or changed at the beginning of each service. The set charge per hour seems to work well.

Wonderful. She was very thorough, very friendly, and professional. The price was great. My house looks great!!! And I wouldn't have anyone else clean my house. They will be back😊

From start to finish I couldn't be happier. Setting the appointment was easy. Price was extremely reasonable. Briana did an amazing job on my home and was enjoyable to be around. She was extremely respectful and professional. I can not wait to have them back.

Owner did not have anyone to send for my very first scheduled appointment. She did not notify me of this until I placed a phone call to her after her company was a no show. At first she said that her new calendar/appointment app was not working properly, and then she said that she thought my appointment was for another day. She then explained that the person who was supposed to do the work for me quit last week. The professional thing to do was to call and notify me of this before the appointment. Anyhow, she did offer to send another person later in the day to do the work when a person became available. However, that solution was unacceptable to me since I had specifically taken off work that morning for the work to be done. I told her to take me off her list since it sounded to me like her business was currently in shambles. I relied on the ad printed in the Cincinnati Angie's List monthly magazine advertising this cleaning service. But, based on my experience with this company - they are not reliable and can't even be depended upon to show up for a first time appointment. First impressions are everything. Would not recommend

I was one of her first weekly customers. I never balked at her increasing prices almost immediately. When I asked Cyndee to speak to her employee about constantly being on her cell phone. I was "being unreasonable." Ok, maybe I was. But when I asked to cut back the owner ended up taking me to court. She was threatening and vicious. I paid her in full in court due to the fact I was afraid of her. It started like this she had my credit card. Each week she would debit my account. When I had surgery I let her know what was going on. She said she was fine in skipping a week or so. But she never cancelled her worker. Then she demanded payment immediately. When I wouldn't sink to her level, she threatened me and constantly sent me texts demanding payment in full immediately. When we went to court she also demanded payment for her time to attend court. Money hungry and vicious. I am so glad her company was not allowed in our upstairs bedrooms. I would not use her services at all. I wish her the best.

They threw away my stuff, didn't ask, and refused to reimburse me. Not very well and I would not recommend.

We are very satisfied with the quality of the work each time.

She's wonderful. I'm very picky and she is very good at what she does.

Great. The house got clean in record time and I was very satisfied

I love them! Leslie is my cleaner and she is the best. She goes above and beyond and does a fantastic job cleaning my house. I would be lost without her and consider her part of the family!

We could not be happier! Leslie does a wonderful job cleaning our house; she goes above and beyond to help us. I love the business model, built around customizing just what you would like done and allowing flexibility as needed.

Bobbi is great! I have lots of knick knacks and all get moved for dusting. Furniture was vacuumed. She even did my dishes for me....which I never expected. Completely reasonable cost for my budget. Glad I went with this company.

very good. house looks great. I am ill and she goes out of her way to help

I was so surprised on how detailed they cleaned. They also had a great attitude and we're completely professional. I can't wait for them to come back!!!