Classy Craftsmen

I contacted Classy Craftsmen per Angie's List. I talked to Dave the owner and/or contact person. I shared my need to have an outside accessable door to be evaluated for repair, allowing the door to be closed properly. He sounded professional and friendly, but referred twice to this request as a small job. (Small to him, a need for me). He was to check with his crew and call me back. I never got a return call. I perform customer service daily in my profession and I feel if he did not wish to do this "small job" he should have called back and let me know he couldn't do this, allowing me to seek other help.

Dave spent about 3 hours visiting with us first , going over all the possible ways our kitchen could be redone. We explained that we wanted to retain the vintage feel of the kitchen, while bringing it up to date and making it more functional. He came up with a detailed list of all the aspects of the job and even a computer-generated drawing of the eventual layout of our new kitchen. The guys (Greg, Joe, Brady, and Harlan) worked very hard and were patient with our questions and concerns as the job progressed. If you want slight modifications done on the fly, or you notice something not right, they will make it right without complaint. Because we were trying to do this on a budget, several things had to be removed from the initial quote and now in hindsight removing those items didn't affect the end result. Because we had family coming to visit from out of town, we gave Dave a deadline to complete the job and he met it. Yes, you may find a contractor to do the job cheaper, but hire the Classy Craftsmen if you want a contractor that 1) knows what good quality workmanship and high grade materials are all about 2) Has employees you can trust to be in your home and who have a strong work ethic, good listening skills, and attention to detail. Overall, it went very well and we are extremely happy with our remodeled kitchen.

They gave me an estimate. The man was very nice. However, I was hoping that they would be able to come out sooner, so I ended up going with a different company. He was so nice though. I would recommend them.

Work went well. Dave Beck and his team kept me informed and did good work. Deck looks new again.

It is so convenient because all I have to do is email the owner, Dave Beck and he responds quickly every time, he'll set up a time and then his worker appears when we agree on a date. I like how they are able to do just about anything.

I met with Mr. Beck on May 1st to get an estimate for painting the exterior of my home. When he left he said he would get an estimate to me within a few days. Its been over 2 months and I still have not heard from his company. Apparently after I declined his offer to replace my gutters and power wash my driveway, he wasn't interested in just a paint job.

From start to finish, Dave Beck and his crew were extremely responsive and professional. They arrived each day when they said they would, they were very tidy and we could not be any happier with the work that they did. If there were any issues or questions that we had, Dave Beck got back to us immediately. He is also very good about presenting several options when necessary . This is a very professional, well-run company that takes pride in the work that they do.

I have been using them for years. I don't usually have any problems with their prices. They are always on time and usually early. They are really a good company.

They have done several thing s for me. Everything is done on time and I never have to worry about anything.

He was great and all of his guys were great. I would definitely have them back if ever needed again. I had a couple of bids and they were higher, but they did so much more. It was a fair price that I paid.

In September, 2009, Classy Craftsmen painted the exterior trim and gutters of my house. During the estimating process, I clearly told the owner, Dave Beck, that scaffolding would need to be included in the bid because my house has a clay tile roof. He didn't include scaffolding in the bid, and when I questioned him about it he verbally explained that his guys deal with walking on tile roofs all the time using foam rubber under their feet to protect the tile. I was still trepidatious about it but he convinced me this method would be okay. The bid accepted, a two-man team promptly showed up every morning by 7:00 AM when I left for work. This was a pleasant sight to see and appreciated, however, I would always be nervous when I'd see a guy up on the roof. Afterall, the rather big and tall man of the crew was the one always up there, an unfortunate choice of a man to be walking on a tile roof. I would see foam rubber under his feet, but not always, or the foam rubber would be all askew and under one foot and not the other, under one knee and not the other. My gut feeling was that he may have dispensed with the use of the foam rubber entirely after I left for work. Long story short, after the painting was completed , I noticed several cracked tiles leading up to a window above my lower roof. It was if one could see every step the man took. My first thought was, "I knew it! You just wait, that roof is going to leak now!". That same evening I contacted Dave via email to report the damage, and after convincing him that, no, the cracks were not there before, he set up a roofer to come over and seal the cracks with some kind of clear caulking. The cracks were clean breaks but the roofer didn't even seal them flush again, but I figured he knew what he was doing. Well, just six months later my roof started leaking in the approximate area of the fractured tile. Of course, all that time later I couldn't come back on Classy Craftsmen, or his roofer who performed a temporary fix with a cheap sealant instead of replacing the broken tiles (as was explained to me later by my roofer) because I couldn't prove it, but I think it would be obvious to most why the roof started leaking. Ultimately, I deducted $500.00 from my payment. Not only did the painters crack my tile, but they also left dripping paint on an attic window and didn't bother painting the front porch, which was included in the bid. Also, Dave's clean up person used my brooms (one of which he broke its handle in two and said nothing, just put it back in its place), other implements and my garbage can to remove debris. I had to take the debris out of the can myself and bag it up, plus had to do a lot of the clean up myself after the clean up guy left! Not to mention that a friend of mine was outside my house when Dave came by to review things and was told that his guys had performed a messy job. 20/20 hindsight, I should have deducted at least $3,000.00 from my payment -- but that doesn't even cover my subsequent roof repairs! If I could I would sue the crap out of Classy Craftsmen, and I'm not even the suing kind!

They have done work for me in the past and they were really responsive to giving an estimate. It's definitely a great estimate and the price is competitive.

We never heard back after the initial quote even after attempts to contact.

Initially Dave seemed like the perfect guy for the job. Although he missed the initial appointment due to a clock setting from daylight savings, he was more than willing to accomodate for it by showing up at a time most convenient to me. We really like him during the initial meet and great, and described all the jobs we wanted him to bid on. He even offered to tackle our kitchen remodel project and suggested he was really good at it and would come up with a plan. It took a week or so to get the initial bid, but I was understanding because his Dave's mom was in the hospital. He quoted 85% of the items, including restoring a fireplace where he went out of his way to go out and locate tile for us. We gave him a go ahead to work on restoring the fireplace while we were discussing options for screen doors and the porch railings. The appointment was set a week out, and we sent him pictures so he could discuss the job with the guy coming out to work on the tile. After discussing some of the other quotes, I decided to wait to see how the fireplace job went before having him work on any of the other jobs. Two weeks went by, and no response. Having been burnt by several contractors over the past half a year, I refuse to chase someone who won't follow up on an obligation. A week after the job date came and went, I sent Dave an email asking why he dropped the ball. I told him that I wanted to know the excuse because he failed to deliver as promised. He then went on a rant in his emails to me about his mom being in the hospital, sent me a picture of his mom, and put all the blame on me because I didn't quickly award him the bid on another job. He agreed that I was very clear about him starting the fireplace work right away and I was scheduled, but assumed because I didn't grant him the other work right away that it was some sort of all or nothing deal. He knew that I was having other bids on the concrete and railing work per the emails I sent. He also then stroked his own ego and told me about his MBA, and how he didn't like having me point out to him that he dropped the ball. Apparently it was my fault that I didn't send him a follow up note to remind him of his obligation. I am very fortunate I didn't go with Dave on any of my work. I have many rentals, and have never met someone with such an ego. He was more expensive than many of the contractors I had bid on the work, but I was hoping quality would make up for it. Apparently his ego got in the way. I would not recommend working with Dave.

The way our yard sloped, every time it rained, water would settle right around one corner of our house... and after all the rain we had this summer, it found it's way in the basement. Every time it rained, we'd have water in the basement. Dave came out to give me a quote on a French Drain installation to get the water away from the house. I got 4 quotes, and his quote was lower 2 of them... and the other one wasn't able to get started for another few months... so I went with Classy Craftsmen, and glad I did. He was very responsive every time I contacted him with a question, very professional in all my dealings with him, helped explain everything to me so that I'd understand exactly what was happening, they did the job quickly, and the French Drain is doing exactly as we hoped it would... we're very pleased with everything. I won't hesitate to use them again for future jobs

Dave with Classy Craftsmen quoted me for painting my basement's concrete floor. While it was going to be more money than I hoped to pay, he was still lower than 3 of his competitors which I also found through Angie's List. Even though I decided to do the job on my own opposed to hiring Classy Craftmen, Dave still provided me with a wealth of knowledge as to how to go about doing the project on my own. I was so impressed with his customer service (even though I'm not a customer yet), that I am having him quote me on replacing all the windows in my house. I would definitely recommend you have Dave at Classy Craftsmen quote you on any projects around your house!!!

Dave showed up on time and seemed to have good ideas. He said it would be about a week to get back to me with an estimate. It has been 1 month and no word from Dave. I would be reluctant to use him for future projects.

Everything went very well. An unanticipated beam was present in the bathroom so plans were modified somewhat. The best part was that the work started exactly on schedule. We have used this company numerous times over the years and have always been pleased.

They did a good job. We called as we had a gutter that had fallen. We called and they came within a week to do the repair. They gave a fair quote.

They were prompt and on time. They did what they said they were going to do. They had good follow up. I am satisfied.

I did receive two other estimates and I elected to go with a painter I have used in the past. He did meet me on time. He was very timely and responsive with his quote.

We contacted Classy Craftsmen to come to our house and give us an estimate for the following: wallpaper removal in 2 halls and three bedrooms with drywall repair as needed; each area was then to be painted. We also wanted the drywall repair and painting of two other rooms which did not have wall paper. Dave Beck came to our house and spent a lot of time with us. We told him we wanted the work to begin in January. He seemed very nice and acted like he wanted the job. He even told us who on his crew would be doing the job and how good these employees were. He told us he would do the estimate over the weekend and get back with us. We never heard from him again. We feel that if he didn't want the job, he should have told us and not wasted any more of his or our time. We have since signed a contract with another company.

Talked to Dave Beck who informed me that it wasn?t an Allen wrench that I needed but a square drive, and that I could pick up a set at any local hardware store. I did just what he said, found the square drive, and had it fixed it in minutes. I really appreciate a contractor who will go out of their way to give a little helpful advice. He could have offered none, and tried to convince me that I needed a service call, but he didn?t. In fact, at one point we lost cell phone contact and he called me back. That's pretty nice.

The owner emailed us an estimate and scheduled within our time constraints and his crew came on a saturday to finish on time. We were pleased with the service.

It started off well with the company being responsive. However, they canceled the appointment because I had another company also coming to give me an estimate. With a serious issue like a leak roof, it is vital to get multiple estimates and opinions on what the issue is. This company would only provide an estimate if I didn't get any second opinions. This seems very questionable and tells me that the company is afraid of competition but instead is looking to get work from consumers who are uninformed. The tone of the representative was very unprofessional and the mere act of canceling an estimate because of competition is also very unprofessional.