We are a family owned and operated housecleaning company based out of Cincinnati. We specialize in all aspects of residential cleaning and can be fully customized to fit your needs. Our services include: Basic Housecleaning, Deep Housecleaning, Garage Cleaning, Post-Construction Cleaning, Move-In/Move-Out Cleaning, Appliance Cleaning, Kitchens & Bathrooms, Appliances (Exterior and Interior), Floors and much more. Customer satisfaction is our top priority and our crew strives to provide the highest levels of customer satisfaction during every visit. Please contact us today to schedule an appointment!
Business highlights
25 years of trusted experience
Emergency Services Offered
Services we offer
Basic Housecleaning, Deep Housecleaning, Appliance Cleaning, Kitchens & Bathrooms, Appliances (Exterior and Interior), Floors, Garage Cleaning and much more
Services we don't offer
Cleaning windows, cleaning blinds or exterior cleaning,
Natalia spent over 12 hours working hard to get the house spotless and remove years of grime. I would recommend them to anyone. Excellent work and communication.
Description of Work: Deep cleaning my home after moving so I could put it on the market
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Steven N.
07/2019
5.0
house cleaning
+ -1 more
It went very well. I like them so much and we've been using them for 2 months. They had a good value, good communication and very responsive.
Description of Work: They cleaned our home.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Martie W.
07/2019
5.0
house cleaning
+ -1 more
Fernando runs a family business and does it very professionally. They've been accommodating, responsive, flexible, pleasant, and accountable, which can be hard to find these days. They work very hard when they're here and take pride in doing an excellent job. We're pleased.
Description of Work: bi-weekly house cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katherine G.
07/2019
5.0
house cleaning
+ -1 more
Having known Fernando and Chappell Cleaning for over a year now, I could not be more satisfied with the professionalism, attention to detail and general sense of care that goes into home cleaning. Chappell Cleaning remains flexible if certain areas of our home needs more attention and more importantly they take pride in their work. It would be a mistake to overlook Chappell Cleaning.
Description of Work: Regular House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephanie S.
07/2019
5.0
house cleaning
+ -1 more
The communication was excellent. We knew in advance our cleaners names, the cost for the work and what to expect. They arrived on time prepared to do the work. The project took longer than anticipated and they stay until it was done as promised! The two staff assigned were polite, friendly and asked the right questions prior to getting started. I would hire this service again and recommend to others without hesitation! The owner personally contacted us to prepare for the service, he was professional, confident and made it easy to select his company over a much lower quote for the job.
Description of Work: 11 room house cleaned, after rentals to prepare for owners to move in
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$560
Angela H.
07/2019
5.0
house cleaning
+ -1 more
Exceptional as always! Mr. Chappell and his team always exceed my expectations. I have three dogs who shed quite a bit, and my house always looks amazing when Mr. Chappell and his team are done. We are so grateful for Chappell cleaning and highly recommend their services. Their thoroughness and attention to detail will not disappoint!
Description of Work: Bi-weekly house cleaning service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kevin F.
07/2019
5.0
house cleaning
+ -1 more
Did a great job, place was spotless
Description of Work: Home Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeffrey G.
07/2019
5.0
house cleaning
+ -1 more
Natalia did a great job on my first cleaning. She’s the best I’ve had in awhile and I hope the thoroughness continues. The owner, Fernando, was very professional.
Description of Work: Biweekly house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Walker P.
07/2019
5.0
house cleaning
+ -1 more
I have been using Chappell Cleaning to clean my house for a little over a year. They do an outstanding job, are very punctual, and are a very reasonable price. They clearly care about what they are doing, and I plan on continuing to use them going forward.
Description of Work: Biweekly house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Micah O.
07/2019
5.0
house cleaning
+ -1 more
After giving Fernando a walkthrough of our establishment, he provided us with a reasonable and competitive price for his services. We then scheduled a cleaning date during which our restaurant would be closed, and I gave Fernando a key so he could let himself in early in the morning the following week. Within a few hours after arriving for the scheduled cleaning, Fernando and his crew had the place looking amazing. The table surfaces, walls, floors and equipment were exposed, wiped down, scrubbed, and polished. Implements and other items were organized and replaced with care and in sensible arrangement. And the crew worked without supervision of any kind—a real plus for a busy restaurant owner. The job took longer than had been originally estimated, and I gladly offered to pay Fernando more for the work. He declined, however, insisting that I should not pay any more than what I had been quoted. I felt guilty accepting his demand, though, because his services were so worth it.
Description of Work: Deep Clean of Restaurant
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Liz M.
07/2019
5.0
house cleaning
+ -1 more
Chappell is great! They are very flexible and quick. We have 2 dogs and they make it look like we dont. If there is anything specific I need cleaned they will put extra time into that project.
Description of Work: Whole house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert F.
07/2019
5.0
house cleaning
+ -1 more
Fernando and his team do an excellent job of cleaning out home. He always sends us reminders and is always on time. We have been very pleased with the last year of cleanings. I have recommended him to.l several friends and will continue to do so.
Description of Work: Regular cleanings of my house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
donna S.
07/2019
5.0
house cleaning
+ -1 more
I have used Chappell’s Cleaning services for a full year now and couldn’t be more satisfied! They clean my condo once each month and do an excellent job in ensuring that every detail is addressed. When they are finished, my condo is spotless and also smells fresh. They are professional, prompt and reasonably priced. I would highly recommend them for your cleaning needs!
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jason S.
07/2019
5.0
house cleaning
+ -1 more
The cleaning was very detailed and through. I was very happy with the results. However, I did not like feeling pressured to write a review on Angies List. I will recommend Mr. Chappell to people I know.
Description of Work: Requested a whole house deep clean
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$500
George R.
07/2019
5.0
house cleaning
+ -1 more
Fernando (owner) and Natalia (employee) came to give us a service estimate and setup an initial clean. They were very polite and professional. We just had our initial deep clean and my family was very impressed. Extreme attention to detail. We are so happy to have this service and will look forward to seeing Natalia every two weeks for recurring service.
Description of Work: Initial Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tyson B.
06/2019
5.0
house cleaning
+ -1 more
Fernando and his team knocked it out of the park! My initial conversation with Fernando was very detailed, enthusiastic and professional. From that point forward, the Chappell Cleaning team made it a point to follow up on the expectations they set for themselves and truly exceeded our own expectations. The members from the Chappell Cleaning team showed up on time and literally worked for 8 hours for our initial deep clean. Details, Details, Details is exactly what Fernando stressed in our conversation and my family and I were blown away by their attention and thoughtfulness. The entire house shined! So now an initial deep clean turned into a bi weekly appointment! Much Aloha and Mahalo to the Chapell Cleaning Team. We’ll happily see you in a couple of days!
Description of Work: An initial deep cleaning service for my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Ann S.
06/2019
5.0
house cleaning
+ -1 more
I needed a house thoroughly cleaned prior to moving in. Their cleaner worked really hard and my home was spotless. I have hired the company to perform regular monthly cleaning
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Adam H.
06/2019
5.0
house cleaning
+ -1 more
Chappell Cleaning was fantastic. Fernando and crew were incredibly thorough and our house hasn’t been this clean since we moved in. My wife said her only regret was not having them come out years ago. I would recommend their services to anyone.
Description of Work: House Deep Cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Betsy S.
05/2019
5.0
house cleaning
+ -1 more
Terrific! We have been struggling to find someone to clean our house as if it was their own and Natalia and team did just that! Very thorough cleaning in advance of out of town guests!!
Description of Work: A deep cleaning and ongoing cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dan H.
05/2019
5.0
house cleaning
+ -1 more
Chappell Cleaning did an outstanding job and we will be using their services again. I highly recommend their services.
Description of Work: Home cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charon N.
05/2019
5.0
house cleaning
+ -1 more
I hired Chappell cleaning to clean my elderly mom’s apartment. Her apartment was infested with roaches and other bugs and needed a lot of cleaning. They cleaned for over 8 hours and did a great job and made sure I was satisfied. There was a lot of work that needed to be done. I would definitely hire Chappell cleaning again.
Description of Work: A deep clean on a 2 bedroom apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lindsay G.
04/2019
5.0
house cleaning
+ -1 more
Fernando and his sister did an amazing job. I was always reluctant to hire help to clean my house, but as a full time working Mom with a newborn, toddler and a very draining, unpredictable schedule, I had decided to give it a try. Fernando was quick to respond and did not disappoint. He and his sister are very thorough and cleaned things I didn’t even think about (or thought about and would forget to clean). I highly recommend Chappell Cleaning and look forward to working with them in the future!
Description of Work: Deep, Spring cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$320
Cindy B.
04/2019
5.0
house cleaning
+ -1 more
Fernando was very responsive to my request for a quote and we were able to schedule for later in the week. He and his sister arrived this morning and deep cleaned my entire house. Everything is shiny - it is like having a new house. They did a wonderful job and I highly recommend them!
Description of Work: Deep house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Jonathan C.
04/2019
5.0
house cleaning
+ -1 more
Fernando did a great job. I an exceptionally pleased with his work and plan to have him continue in the future. His prices are higher than others, but it is worth it. Thank you Fernando!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Dry Cleaning,
Ceramic Tile
FAQ
Chappell Cleaning is currently rated 5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Chappell Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Chappell Cleaning does not offer eco-friendly accreditations.
Yes, Chappell Cleaning offers a 5% senior discount.
Yes, Chappell Cleaning offers emergency services.
No, Chappell Cleaning does not offer warranties.
Chappell Cleaning offers the following services: Basic Housecleaning, Deep Housecleaning, Appliance Cleaning, Kitchens & Bathrooms, Appliances (Exterior and Interior), Floors, Garage Cleaning and much more
Cleaning windows, cleaning blinds or exterior cleaning,