Chandler Construction

John is not very responsive. Rescheduled our install twice which required me to change work schedule each time. Workmanship is pretty good. The first winter freeze produced over two dozen pops which was disappointing. I addressed with John and he explained this has a lot do with the concrete manufacture which I fully understand. John agreed to patch these pops at no charge which was appreciated. However, I feel he had no intention of actually doing the patch work. After reminding him over an over he agreed no fewer than 4 times to come and do the work on specific days. Each time he was a no-show with no follow up as to why he didn't make it over to do the work. I had to reach out to him each time and receive yet another excuse. Poor follow up and business practices to say the least. He was always looking to blame the concrete company and stated by contract he didn't need to make the repairs. So, I ask why offer to do it then and then become totally unreliable when promises were made. I also won him some referral business early on with a neighbor before this problem occurred. She had the same issue with John's poor response and threated to cancel the deposit check. Then all of a sudden he had time to do her project. That's not how you provide a good service to customers. Plenty of other concrete people out there. I suggest leaving Chandler off of your bid list.

I received a quote from them, and was required to put 1/3 down. He cashed the check and I didn't hear from him for several weeks. After about 10 weeks , he scheduled me and asked me to clean out the building where the pad was to be poured. I took a vacation day to be there on the scheduled day, and he never showed up. He never called me, I had to call him. He rescheduled again, and one more time, he didn't show. And didn't call. The third time, he said he would come for sure first thing in the morning (7:30) to do the prep work. I took the day off (again) . He never showed and didn't call me. I called him around 11:00 AM only to be told he wasn't going to do the job !! I had so much time and money invested with this guy, and he just left me hanging. VERY UNPROFESSIONAL ! I ended up finding a guy that was a little cheaper and got it done in a week, and did great work. Lesson learned. My opinion, there are too many good contractors out there. No need to use this guy.

Awesome Job will hire again for all concrete work.

unknown

John Chandler, the owner of the company, did an excellent job. I think that his business is kind of small but he has been in the area for some time. I would recommend him and he actually did some work with some of our neighbors as well. It was a positive experience. He was pretty good and very prompt. He was right there at 7:30 in the morning and he had the thing done by around 3:00 in the afternoon. He was in and out and everything was cleaned up well. He even kind of dealt with a lot of extra stuff.