Jason and his team arrived on Tuesday when he said they would. We discussed what needed to be done when Jason arrived. Our request was to clean our pond (very dirty) and also fix some of the rocks around the pond that were loose and needed to be concreted in. Took them about 3 hours to clean the pond and fix the loose rocks. They also fixed our waterfall which had not been working for 2 years. All in all they did a very good job. This company cleaned our neighbors pond previously so we saw the kind of work they did and knew approximately what they charged so we did not shop around or get estimates. Pond looks great and we hope the fish survive a clean pond!
Description of Work: Cleaned our fish pond, cemented loose rocks around the pond and fixed the waterfall. This pond had not been cleaned for several years and was quite a mess!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Peggy W.
08/2011
1.0
landscaping, lawn service
+ 0 more
I had used this company last year and they did a good job. So I started calling in March to get an appointment for my pond to be cleaned in May.I had also bought a new pump as the old one did not work any longer to circulate the water. I needed Jason to replace the pump when he drained it to clean it. Jason called once and said, he would come to clean it. However, I have made many, many, many calls to Jason and have received no answers back. I even called to say if you can not do it, to call and let me know. I was left hanging all summer. I find it so hard to understand how a company can ignore calls for a service. I finally found someone who wants the business and is happy to clean the pond for me. I will never call this company again and I regret spending so much time trying to contact this company.
Description of Work: Needed my pond cleaned
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
DIANE C.
09/2006
5.0
landscaping
+ -1 more
unknown
Description of Work: My Pond waterfall had quit working although when I checked I could hear the motor running. He Just diagnosed the problem and fixed it and charged a trip charge. He came to diagnose the problem the day I called. I plan to call him in the spring and get the pond cleaned for the year.
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Service Categories
Landscaping,
Lawn and Yard Work
FAQ
CASCADE POND AND LANDSCAPING is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 5:00 AM
Tuesday: 9:00 AM - 5:00 AM
Wednesday: 9:00 AM - 5:00 AM
Thursday: 9:00 AM - 5:00 AM
Friday: 9:00 AM - 5:00 AM
CASCADE POND AND LANDSCAPING accepts the following forms of payment: Check
Yes, CASCADE POND AND LANDSCAPING offers free project estimates.
No, CASCADE POND AND LANDSCAPING does not offer eco-friendly accreditations.
No, CASCADE POND AND LANDSCAPING does not offer a senior discount.
No, CASCADE POND AND LANDSCAPING does not offer emergency services.
Yes, CASCADE POND AND LANDSCAPING offers warranties.
CASCADE POND AND LANDSCAPING offers the following services: LANDSCAPING AND BUILDING AND MAINTAINING PONDS.