Building Character LLC

Decks and Porches, Concrete Pouring and Repair, Decorative Concrete,

About us

Anyone can throw a tool box in their truck and call themselves a deck builder. Here at Building Character we are outdoor living specialists one stop for you and your family to create memories. We offer decks, outdoor kitchens, fire features, outdoor fireplaces, water features, stamped concrete and much more. With 27 years experience we help home owners like you design and build their vision. Our quality workmanship and customer service is like no other. We have all the latest composite materials that fit your taste and budget. We offer a "Stress Free Experience"!! We do not embrace excuses, we embrace solutions. We will beat the competition at price, time and overall experience. We work all year 'round! Fiberon COMPOSITE DECKS & OURDOOR KITCHENS HUGE SALE!!!!

Business highlights

32 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Eco Friendly

Services we offer

Construction - decks, deck modifications, resurface deck, Outdoor kitchens, Outdoor water features, Outdoor fire features Pits & Fireplaces, Outdoor Bars, screen rooms, pergolas, Stamped concrete, concrete, stamped concrete and sheds

Services we don't offer

pressure washing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Our Recent Projects


Photos of past projects

Reviews

4.7349 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
9%
3
3%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 226-250 of 349 reviews

Liz L.
04/2015
5.0
deck cleaning, decks, pressure washing
  + 1 more
Worked well with my schedule and the weather. Workers put in long hours and did an excellent job.
Description of Work: Stripped, sanded, power washed, stained my 370 sq. ft. deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Building Character LLC
Thank you for your business. We are glad we could spand the lifetime of your deck and make it look great at the same time. We look forward to serving you and other Angie List members in the future. Thank You, Jared

DANIEL H.
04/2015
5.0
decks, garage builders
  + 0 more
Jared showed up to provide estimate and walked through details. Job done timely and well.
Description of Work: 3 Decks sanded and stained. 1 Deck added.1 Storage shed added.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Building Character LLC
Thank you for your business and the tip you gave us. The great feeling that you where so happy that was satisfying enough but the tip was a extra bonus to me and my guys. We look forward to future business with you and other Angie List members. Thank you, Jared

Carol A D.
04/2015
1.0
handyman service
  + -1 more
He put some shelving up in the bathroom and I had piece of the wood specifically for that and he did not use it. He screwed it through my front door. So he did not know what he was doing he brought someone who was in my closet for 45 minutes changing a light fixture. The guy is a fraud and he does not know what he is doing. I pay $99 for 3 hours and it two guys standing in my closet and it counts for two people. He ruined three of my cupboard doors and there were counter sinks that I bought and screws and he took them. The stench of tobacco was too much on these guys. My house was stick and I had to open my windows and the time was cold. I had to call him and most vendors would call me. He said he was the only ne coming and he came with some engaged to his cousin.
Description of Work: I use Building Character and I went with Big Deal because he an A rating. They changed a light fixture and installed 4 shelves. Also he did a drying rack and a sponge holder. It took an hour and 45 minutes and it was not it worth $99.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$99

Response from Building Character LLC
We are sorry that you are unhappy all of a sudden. You left a review two months ago after e did the work and gave us all A's. The light fixture that we change out was a a project its self. The electrical box from whoever installed when the condo was built wasn't installed right and was not flush with the Sheetrock like it should be. So taking down and re installing new fixture was time consuming. They had rigged the light fixture in there and the screws where stripped making it difficult to re install without doing further damage and costing you more money we took our time to install correctly. Far as shelving goes on the inside of the face of the cabinets the screws that where provided where short enough that they would not protrude past the finish on the other side of cabinet witch each and every shelve that was installed was carefully put in to make sure that didn't happen. The pieces of wood that you provid d would have had to be attached the same way. The reason we didn't use the wood pieces was because it would not of allowed the shelves to be flush mounted as they are suppose to be. With all these concerns where brought to your intention before we began to install. Far as the couple hardware that you provided must have got mixed up with the trash that we discarded of. We don't need to steel screws form our costumers when we have trucks and buckets full of hardware. I tried calling you after reading this review to offer you your only back just because I do not want a unhappy costumer and to be frank the $100 isn't worth it. We strive for pride in each and every project. The extra guy that I brought with me is a employee and has been for two years. But the deal did not include two men. So with being said this was a bonus to you to get done little sooner to have your home back to yourself. We did not rush anything and even what you had for us to do wasn't even three hours of handyman service for one guy. I asked you before I left if you had any other work for us to do or if we could take care of anything for you and you told me no. After we finished you and I walked through each project that we did and you said that you where very happy. I hope that we can work with you in the future as well as other Angie list members. Thank you, Jared

JO-ANN C.
03/2015
5.0
decks
  + -1 more
The repairs were going to cost $700 more than the deal, even with a special senior citizens discount … He was very thorough and capable, and explained everything clearly, but that’s just a little more money than I can put out right now.
Description of Work: $199 for deck restoration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Building Character LLC
Thank you for the opportunity to look at your project. Hope we can gain your business in the future. Thank you, Jared

Jennifer J.
03/2015
2.0
ceramic tile
  + -1 more
They came out to measure our floor in December. They said they will get back to us with the materials we needed and to schedule the service. I emailed Angie's List when I didn't hear from them and they said the subcontractor that came out thought the work was done. They told me I would have to buy all the materials and he hadn't even seen the floor. We didn't have the work done.
Description of Work: I purchased a deal for $349 for a new ceramic tile floor.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$349

Response from Building Character LLC
My guy Chad came out to take measurements of your bathroom. So i already had the measurements of the bathroom and scope of work. There was no subcontractor because it was you and I that spoke on the phone. However we set up time to come to do the job and you had to cancel on us for whatever reasons. I look forward to gaining your business in the future as well as other Angie List members

Mel V.
03/2015
5.0
decks
  + -1 more
He was responsive but just had scheduling problems, hadn?t made the appointment but I went with someone else.
Description of Work: $229 Deck Restoration

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

Response from Building Character LLC
Sorry for any troubles. However there was not a contact number for you or you never responded to my email through Angies List center. Didnt have problems scheduling when we have never even spoke. Hope to gain your business in the future as well as other Angie List members

Sandra S.
03/2015
5.0
concrete repair, handyman service, plumbing
  + 1 more
Jared was very prompt and his work was excellent. Would highly recommend him.
Description of Work: Handyman special. Cemented post in ground. Did sink plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Building Character LLC
Thank you for your business. We looking forward to future business. Thank you, Jared

Shannon F.
03/2015
5.0
ceramic tile, remodeling
  + 0 more
Jared (Building Character) came to house twice to provide a proper estimate. Very thorough. He was attentive to my time frame and worked hard to overcome a couple challenges. Jared and his people were very professional and took pride in their work.
Description of Work: Full master bath demo. Haul away old tile and debris. Drywall work and new tile installed in shower and floor. New shower door, sink and trim installed. New cabinet installed. Primer and paint applied to walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,349

Response from Building Character LLC
Thank you for your business. We look forward to serving you and other Angie List members in the future. Thank you, Jared

Claire P.
03/2015
5.0
ceramic tile, decks
  + 0 more
They did a great job. They were knowledgeable and efficient also. I wish they would have done this project sooner because it looks great.
Description of Work: This company installed a tile backslash for us in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Building Character LLC
Thank you for your business. We look forward to serving you and other Angie List members in the future. Thank You, Jared

Kathy H.
02/2015
5.0
handyman service
  + -1 more
Jared/Josh were professional and arrived on time.
Description of Work: Install brackets for televisions. Hung lamp with hooks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Building Character LLC
Thank you for your business. We look forward to serving you and other Angie List members in the future. Thank You, Jared

Linda C.
02/2015
5.0
handyman service
  + -1 more
Very well. Great job. Cleaned up job site.
Description of Work: Cut hole in drywall for a fan and framed hole.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Building Character LLC
Thank you for your business. We look forward to serving you and other Angie List members in the future. Thank You, Jared

Alexis B.
02/2015
5.0
ceramic tile, flooring contractor, handyman service
  + 1 more
I purchased an "Angie's Big Deal" for the installation of a tile floor from "Building Character". Jared Riddell, and his associate, Bob, did a beautiful job of installing that tile floor in a small bathroom. They were very personable to deal with. They showed up on time and behaved professionally. Jared answered my questions about the process patiently (even while he was spreading grout on the floor). I had purchased the recommended supplies for the job and when it turned out a specific type of screw was also needed for the underlying hardiboard, Jared willingly did a run to Home Depot to get the correct item. All-in-all, I think they were an excellent service provider. I would happily use them again if I had need of tile work.
Description of Work: Installed tile floor in small bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Building Character LLC
Thank you for your business. We go the extra mile for our costumers to make their experience a 100 percent satisfaction and zero percent stress. A no hassle experience as well. We look forward to serving you and other Angie List members in the future. Thank You, Jared

LISA F.
02/2015
5.0
handyman service
  + -1 more
Being an old faucet we ran into a little problem but easily fixed. Josh was very professional and knowledgeable.
Description of Work: Replaced 3 electric outlets and kitchen sink faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$49

Response from Building Character LLC
Thank you for your business. Sometimes we have to adapt and over come.We look forward to serving you and other Angie List members in the future. Thank you, Jared

Ted D.
01/2015
4.0
handyman service, roofing
  + 0 more
It was okay. They’re pretty good. Two workers showed up to do the work and I had them put in a roofing vent.
Description of Work: I bought a deal for 3 hours of handyman service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Building Character LLC
Thank You for your business. Not only did we install the new vent but we had to costume build on site new vent. So happy that we came to agreement to throw the old one away. It was a blessing that I had all the material on my truck at the time to re build a new one from scratch. We look forward to serving you and other Angie List members in the future. Thank You, Jared

Karen R.
01/2015
3.0
decks
  + -1 more
When he left our home he gave my husband a proposal of the cost but no design or material list. I text him a few days later to inquire about the design as well as the list of materials. He stated there really wasn't a design since my husband knew what he wanted but he could do a sketch for us and then he text me a list of the materials to be used. Sketch is not what I call a design so I believe the ad is very misleading.
Description of Work: He came out to the house spoke with both me and my husband. We had an idea of the type deck we wanted but the ad states design so we expected him to go back and acutally give us a design with a quote as well as the material list to be used in buidling the deck.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$49

Response from Building Character LLC
Thank you for the opportunity to look at your project. I had given your husband a 3 d picture of the drawling. More detail drawling such as you were asking for are done for permits. Also had stated the type of materials being used and was on proposal. We hope to gain your business in the future as well as other Angies List members. Thank you, Jared

TROY K.
12/2014
4.0
decks
  + -1 more
They did a good job for us. I would have appreciated a follow up call once they completed the work to ask if we were satisfied.
Description of Work: Cleaned and sealed deck.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Building Character LLC
Thank you for your review and business. Usually we do talk to the home owner through out the project and all the way through it. We were in a little bit of a hurry if I remember correct to beat the weather. Your note and concern will be taken into a learning experience in our growing process. Thank you, Jared

Elaine B.
12/2014
5.0
decks, handyman service
  + 0 more
Great! Jared was on time, worked hard, did a good job, discussed issues with me as they arose. He was honest, fair, and a hard worker. I would definitely hire him again.
Description of Work: Installed a basecap on baseboards in multiple rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Building Character LLC
Thank you for your business. We look forward to serving you and other Angie List members in the future. Thank You, Jared

Lori A.
12/2014
5.0
handyman service
  + -1 more
Jared called me promptly to arrange a day and time. He called that morning when he was on his way and arrived with Josh. They had all their tools and took out the old machine. Jared had to go to Home Depot to get a part that did not come in the installation kit I had purchased with the dishwasher. He got the part and he and Josh successfully installed the new dishwasher. It works great and I would gladly do business with them again.
Description of Work: Jared and Josh from Building Character removed my old dishwasher and replaced it with my new dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Building Character LLC
Thank you for your business. Try to make the project at hand for costumer stress free as we can. We go the extra mile to make it all happen. We look forward to serving you and other Angie List members in the future. Thank you, Jared

Siva T.
12/2014
1.0
decks
  + -1 more
I tried multiple times to contact and no response. Looks like this company takes customer lightly.
Description of Work: .
Rating CategoryRating out of 5
$100

Response from Building Character LLC
Sorry for any troubles. But you and I did talk several times. Not only through email but by phone as well. I was already booked with other costumers as I told you. I also had said the first chance I had to sit and make the next schedule you would be first on list of contact. We work hard and long hours to make sure our costumers are not waiting to long for there service and to give them the quality deserved. We look forward to serving you and other Angie List costumers in the future. Thank You, Jared

Marcia R.
12/2014
4.0
handyman service
  + -1 more
We came to an agreement on work to be done and price but now he's not returning my calls to schedule the service.
Description of Work: He's supposed to repair some cabinets in my kitchen.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
1.0

Yes, I recommend this pro

Response from Building Character LLC
All due respect you did not call me for a handy man service. You called me for deck restoration. I worked my tail off to get you the best price that I could for the material you were wanting. I looked at your cabinets and told you I would fix them while I was there doing the rest of the work for a hundred dollars. So when it came down to schedule the work you decided you didn't want the other work but wanted me to do the cabinets for the hundred dollars. It would have taken me two men all day to complete that. I was trying to give you the best price I could for all not just the one. Other wise the price for the cabinets would have been much higher to make up for the time and material. We do hope that we can do business in the future as well as Angies List members. Thank you, Jared

Greg C.
11/2014
5.0
decks
  + -1 more
It looks like a new deck now. The people were very friendly and professional which I appreciated.
Description of Work: They fully sanded the deck to bare wood, performed some adjustments to fix sagging and other issues, restained it twice because it had been 3 years since it had been stained last. And ultimately completely revamped the deck.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Building Character LLC
We apologize for any troubles and look forward to doing work for you and other Angies List members in the future. Thank You, Jared Riddell

Thomas C.
11/2014
4.0
ceramic tile, remodeling
  + 0 more
The two men from Building Character examined our bathroom and indicated to do the work would incur expenses above the $349 for moving and reinstalling the toilet and vanity. They also gave us a list of products to purchase that were needed in addition to the tile in order to do the job. At 60 and 67, my wife and I decided that the cost increases and the necessity that we purchase a list of tile installation items that contractors normally bring themselves did not meet our expectations for price or simplicity. With warm regards, T.C.
Description of Work: No work was done; only a look at the bathroom and an estimate of the cost.
Rating CategoryRating out of 5
Yes, I recommend this pro
$349

Response from Building Character LLC
Sorry about the mis. understanding far as supplies go. The coupon said home owner would provide the materials. It was for labor only. Hope the future we can gain your business and other Angies List members. Thank you, Jared Ridddell

JAMES Z.
11/2014
4.0
decks
  + -1 more
Over all it went well. e could not agree on additional charges. I found a cheaper source and BC chose not to meet that quote. Sorry it did not work out but I maintain a high regard for BC. I would recommend them to others.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$332

Response from Building Character LLC
Sorry that we were unable to meet terms on job priced and hope to do work for you in the future. Thank You, Jared Riddell

Fran C.
10/2014
5.0
decks, remodeling
  + 0 more
Jared showed up at my house on time and prepared to complete the work I hired him to complete. He was hired to build a 20x20 deck and an addition on my house. The addition was a sunroom/family room. He highly recommended I used maintenance free material for the deck and I agreed. He was a very nice man from the minute I met him when he came to complete my estimate and gave me a price better then any other I decided to use him. Jared was always at my house everyday ready to work. He was incredibly professional and knowledgeable. He was responsive when I called and had questions or concerns and handled everything with ease. His quality of work is like none other that I have ever seen. He paid great attention to detail in making sure everything looked just right and as we designed it! Overall, he was fantastic to work with! Very pleasant, reliable and gave incredible service. I was so thankful to find such a quality contractor on Angies list!
Description of Work: Built a maintenance free deck and an addition on my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80,000

Response from Building Character LLC
Thank you for your business look for to the future projects you may have. Thank you, Jared Riddell

Maxine M.
10/2014
3.0
decks
  + -1 more
They came out to do the estimate, however there were extra costs involved, so I will not be using this Big Deal.
Description of Work: I purchased a Big Deal for $199 Deck Restoration.
Rating CategoryRating out of 5
$199

Response from Building Character LLC
Sorry for any inconvenience. A lot of people are not aware That some times you have to sand some of the ole stain off before applying new stain. This allows the stain to properly soak into the grain of the wood. Unfortunately power washing alone sometimes doesn't take it off. I just didn't want you later down the road be unhappy with the workmanship. I want to provide a product that will last you for years. I look forward to helping you with any future projects you might have and Angies List members. Thank You, Jared Riddell

Contact information

9850 Princeton Glendale Rd Suite D, Cincinnati, OH 45246

http://www.buildingcharactercincy.com

Service hours

Monday:
7:00 PM - 7:00 PM
Tuesday:
7:00 PM - 7:00 PM
Wednesday:
7:00 PM - 7:00 PM
Thursday:
7:00 PM - 7:00 PM
Friday:
7:00 PM - 7:00 PM
Saturday:
7:00 PM - 7:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Decks and Porches,
Concrete Pouring and Repair,
Decorative Concrete,
Outdoor Kitchens

FAQ

Building Character LLC is currently rated 4.7 overall out of 5.

Monday: 7:00 PM - 7:00 PM

Tuesday: 7:00 PM - 7:00 PM

Wednesday: 7:00 PM - 7:00 PM

Thursday: 7:00 PM - 7:00 PM

Friday: 7:00 PM - 7:00 PM

Saturday: 7:00 PM - 7:00 PM

Building Character LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Building Character LLC offers free project estimates.
No, Building Character LLC does not offer eco-friendly accreditations.
Yes, Building Character LLC offers a 10% senior discount.
No, Building Character LLC does not offer emergency services.
Yes, Building Character LLC offers warranties.
Building Character LLC offers the following services: Construction - decks, deck modifications, resurface deck, Outdoor kitchens, Outdoor water features, Outdoor fire features Pits & Fireplaces, Outdoor Bars, screen rooms, pergolas, Stamped concrete, concrete, stamped concrete and sheds
pressure washing

Contact information

9850 Princeton Glendale Rd Suite D, Cincinnati, OH 45246

http://www.buildingcharactercincy.com

Service hours

Monday:
7:00 PM - 7:00 PM
Tuesday:
7:00 PM - 7:00 PM
Wednesday:
7:00 PM - 7:00 PM
Thursday:
7:00 PM - 7:00 PM
Friday:
7:00 PM - 7:00 PM
Saturday:
7:00 PM - 7:00 PM