Building Character LLC

It was a Big Deal purchase. It was fine. They were respectful of my house and picked up any messes they made.

IT DID NOT GO WELL. I WOULD NOT HIRE THIS COMPANY. Their communication is terrible and they never did the work I paid them to do. Initially I was told they would contact me, they did not. I contacted them. They blamed me for not having an up to date profile. When I checked and found that my profile was up to date they blamed Angie's List for not providing the information. They eventually came out and said they could do the work. They were supposed to give me a quote for some additional work and contact me to schedule a time to do the work I purchased. They did neither. I contacted them again and they said they would get back to me. They never did.

Did a good job. But be clear about what you want done. I would think that the underside of your deck if it's a walkout would be included in "paint the deck". Apparently not. Painting the underside was an additional cost.

Jared showed up on time, reviewed the services needed left to get supplies (replacement boards). He returned with Josh who ended up replacing 4 boards over 2 hrs. Both Jared & Josh immediately got to work until finished.

Went good. Drawing and material list received along with cost estimate

Jared came & gave me the estimate. I picked out the color of quality sealer they started that day & finished the sanding. 2 days wait for the rain to stop - then the sealer was put on. It looks great.

Jared & Crew was punctual and professional when done the job. Finished all work in a very timely manner. Would recommend, then highly! Our deck looks great.

Prompt, pleasant, great work, left work area clean, professional from start to finish.

The team paid great attention to detail. Everyone was very good to work with. I would definitely recommend them.

Jared is a very professional contractor and his team is kind, friendly, and very knowledgeable about construction and follow the most up to date building practices. I had a deck in very unsafe conditions and it was quite small and therefore I was looking to get a bigger deck built in place while also following the latest local and county codes. Throughout the initial walk through Jared offered us a variety of options regarding dimensions, stairs location, decking, and railing materials while also providing an insight of code requirements. I hired them and they started working 1 – 2 days ahead of the scheduled time. Throughout the demolition of the old deck and construction of the new one we rarely heard them working as they found a timing to work while we were out of the house and the area was always left clean and free of debris by the time we were back home and I build things myself and can assure they use the best building practices. The project had a short delay due to a builder’s medical condition that I humanly understood as health should always be a priority plus they kept me updated every day. Once the project was called completed I had few observations that I wanted to get addressed and Jared (the person you should contact for any matter) showed exceptional customer care skills when he personally came to my house to address my observations and as a result we have a deck that is aesthetically and structurally sound. Furthermore, the deck meets or exceeds national, state, county, and local building codes. Building character used more materials than the originally quoted at no extra charge in order to meet some extra local code requirements not taken into consideration at the time of the quote. If Jared offers you a job for a cost he will stick to that price regardless of any extra spending he could incur in. I could definitely hire them again if there is an opportunity of another project as I am certain that Building Character uses the best building practices, meet or exceed building codes all required codes, and build a structure meant to last for many years, with an stunning aesthetic look. In addition, Jared won't stop working unless I am 100% satisfied.

They got started a little late, but that was due to illness. Did a good job with the work and clean up.

Very well. Job very well done-- especially the repairs. They worked hard to get the railings really upright and as secure as possible. Added two additional boards (over the contract) at no extra cost because they were found to have rotted areas after the power wash. Looks like it will last quite a while. Sometimes a little hard to get hold of Jared because he runs a small business. Texting seemed to be best.

Jared and his team were completely the builders we wanted, time to his company name ! Above and beyond – excellent work.

Deck was washed very well and stain applied as instructed, the were pleasant and respectful.

The crew showed up when scheduled and carried out the work.

They showed up on time and price was reasonable!

It went great. They were on time and did a fine job. I would recommend them highly.

They were awesome! Hard working & attention to details. They did some smaller extra things for no additional charge. Courteous & professional. Answered all of our questions to help guide us.

Quality of work was excellent! But, the $ 200 quoted price on website was very deceptive. Actual estimate was $600 more twice the crew did not appear at promised time.

Excellent. Great communications with company on scheduling. They did an excellent job.

Jared and his crew were very professional and did an outstanding job on the new deck. Jared also took care of all the permits needed. He was very reasonable, sincere, kind and does quality work.

Jared sent someone over to fix the board as soon as I notified him. The board was fixed and screwed down to our satisfaction at no charge.

The first responder did not complete job as expected second responder came & completed of job.

Very professional, thorough job, would definitely recommend to other & would use again. Highly recommend.

Acceptably well. It was a little challenging to lock down appointment times for power wash and then staining a week or so later. Once on site, they did a good job. We got the impression that they sold quite a few of the coupons and, thus, had a plethora of work to schedule and complete. They spent 4 to 6 hrs for each visit.