About us
Business highlights
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
1.82 Reviews
Showing 1-2 of 2 reviews
Greg J.
03/2017
appliance repair
+ -1 moreon Tuesday 3/21 I called Blue Ash Appliance Repair and explained to them my issue. They got in touch with one of their contractors and we set an appointment for 8-11 AM EST on Thursday 3/23. On 3/22 the contractor called me directly and said can we do this a little later in the day as he had a personal conflict. We aimed for around 12 noon. The morning of 3/23 the contractor said that it was going to be closer to 5 PM EST (after business hours) due to his personal conflict. I said that wasn't going to work and then he asked if we could move it to Friday and I said no that wasn't going to work as I was not planning on being home that day. Absolutely lousy customer service. The contractor was not keeping to his original 8-11 am appointment and despite me being a little flexible he couldn't commit to the new time of around 12 noon. I called Blue Ash Appliance repair and spoke to a manager and she said that there was nothing that she could do about it. I explained that I have a broken fridge and despite me putting a deposit down to hold the appointment I wasn't getting any attention to my issue. I cancelled my appointment and started calling other companies in the area. DO NOT GO TO THIS COMPANY. GO TO TRI-CITY APPLIANCE REPAIR INSTEAD. Blue Ash Appliance repair is very sketchy as well.
Description of Work: broken refrigerator. refrigerator was no longer cooling the food.
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DAN P.
01/2016
appliance repair
+ -1 moreThe repairman called the evening ahead of time to confirm the appointment. He informed me that he didn't have the equipment in his car to remove the Freon. He worked on the refrigerator for about 15 minutes, determined that the compressor was locked up, and it couldn't be fixed. He seemed to know what he was doing. I thanked him for trying and asked to confirm that the $55 would cover this service call. He said no...that the $55 "went to the company" and that he would hope to make something for coming out. I paid him $40 cash and he was satisfied. As he explained how things worked, I believe I understand that this company is merely a brokerage repair house..where, once they get the request of service call, they "put it out" to a number of independent servicemen. Net, I'm out $95 just to confirm that my refrigerator couldn't be fixed. Live and learn.
Description of Work: I called because I have a dorm sized refrigerator that stopped working. I asked to have someone come and see if it could be fixed OR if not, to remove the Freon from it so it could be disposed of. The receptionist said it would cost $55 to "reserve" the appointment, and if repairs were needed, the $55 would go towards that expense.
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$95
Contact information
9405 Kenwood Road,, Cincinnati, OH 45236
Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
No License Required for Trade
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
Blue Ash Appliance Repair is currently rated 1.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Blue Ash Appliance Repair accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
Yes, Blue Ash Appliance Repair offers free project estimates.
No, Blue Ash Appliance Repair does not offer eco-friendly accreditations.
No, Blue Ash Appliance Repair does not offer a senior discount.
Yes, Blue Ash Appliance Repair offers emergency services.
Yes, Blue Ash Appliance Repair offers warranties.
Blue Ash Appliance Repair offers the following services: Blue Ash Appliance Repair repairs all kinds of appliances of all brands. We repair brands like GE, Frigidaire, SubZero, Kelvinator, Admiral, Hoover, Kenmore, Amana, Maytag, Kohler, Whirlpool, Thermador, LG, Bosch, Asko, Kitchen Aid, Magic Chef, Frigidaire, Jenn Air, ULine, Modern Maid etc.
Contact information
9405 Kenwood Road,, Cincinnati, OH 45236
Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day