Very well. The plumber, Dick and apprentice, provided advice as to what exactly needed to be done and worked efficiently to install each of the parts. Some of the parts were provided by us (basement utility tub and faucet, master bathroom showerhead, laundry room faucet) with the remainder being provided by Beresford. At the contractor's recommendation, we added shut off valves to both utility tubs and new hot and cold water lines to the laundry room utility tub.
Description of Work: Needed plumber to: 1. Install basement utility tub, faucet, shut off valves and P-trap. 2. Replace outside faucet in front of house 3. Adjust outside faucet in rear of house. 4. Replace a showerhead in master bathroom. 5.Install a new faucet, hot and cold water lines and shut off valves on laundry utility tub.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$830
Peter W.
07/2018
5.0
plumbing
+ -1 more
Checked out toilet. Flapper was bad. Replaced flapper. Checked for proper operation.
Description of Work: Repair of toilet in upstairs guest bathroom that was continually running
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Judy J.
06/2018
5.0
heating & air conditioning/hvac, plumbing, water heater repair
+ 1 more
They are very good and seems like they can provide different kinds of work.
Description of Work: They installed a hot water heater, toilet, and furnace filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kenneth L.
04/2018
5.0
plumbing, water heater repair, gas leak repair
+ 1 more
We have used Beresford for numerous plumbing issues on our homes over serval decades. I can honestly say we have NEVER had an issue with their work. This company is extremely honest, helpful, and professional! As far as pricing compared to their competitors I have no idea. I do not shop their prices. My main concern is a quality job. Every job they have done for us over the years I have zero complaints. I’m sure over time a mistake has been made, but they are human and humans make mistakes. The biggest concern I have if a mistake is made if and how is it rectified? This why I don’t remember any issues because if one arose during a job it was taken care of immediately. I highly recommend this company!
Description of Work: Various plumbing jobs e.g. general plumbing, toilet and sink installation. Gas line installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James T.
03/2018
5.0
plumbing
+ -1 more
Wonderful. He was punctual, able to find parts no one else could for the shower handles, fast, friendly and knowledgeable! I've used him for previous jobs over 20 years and they have always finished a job in one trip or very quickly with two - when they needed to get parts.
Description of Work: Repair 30 year old shower faucets and install a Dishmaster
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
TOM H.
02/2018
5.0
plumbing
+ -1 more
The job was completed quickly and on schedule.
Description of Work: Toilet leak repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Peter W.
01/2018
4.0
plumbing, gas logs
+ 0 more
Fire started. Handle adjusted. Had to come back to readjust fireplace damper which we appreciated. Only problem is plumber left dirty hand or foot prints on rug by fireplace which we had to clean.
Description of Work: Start fire at gas log. Adjust handle on faucet in downstairs bathroom.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Ed F.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
We use them year round. They are an "A" all the way. We have used them for 15 years, and they are fantastic.
Description of Work: Heating and A/C services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Katherine S.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
The jovial technician arrived early and quickly diagnosed our issue: a broken capacitor. He communicated well with me, the clueless consumer, and repaired the part with alacrity. We are no longer sweaty! Thanks, Beresford.
Description of Work: Our A/C went out on a toasty day. We called Beresford to take a look.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Michael W.
07/2017
3.0
gas logs
+ -1 more
part brought on first trip did not work, had to order and took weeks, price was higher than fireplace purchase price, sadly
Description of Work: Replace gas fireplace control unit
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Janice W.
04/2017
5.0
plumbing
+ -1 more
I like t hem because they are reliable and do quality work. They get the job done in a very timely manner. Their prices are reasonable. I would definitely recommend them and use them in the future.
Description of Work: They put in a new sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Peter W.
11/2016
5.0
gas logs
+ -1 more
Very well. Dick, the installer, arrived on time and provided thorough explanation of what he was going to do before he started. After the work was finished, he gave a thorough explanation of how to operate the gas log set.
Description of Work: Installation of gas log set and gas control valve with automatic pilot.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
Tracey M.
09/2016
5.0
plumbing
+ -1 more
Great ... the folks at Beresford are so pleasant to work with. As the toilet was leaking they fit us in right away.
Description of Work: reseat a toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jane C.
01/2016
5.0
plumbing
+ -1 more
Great. Was very tidy, efficient and polite. Even returned to changed valve that got too hot and changed its placement. Very prompt
Description of Work: Converted fireplace to gas logs, installed gasline
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
William C.
08/2015
5.0
gas leak repair, plumbing
+ 0 more
The evaluation seemed very thorough and the representative explained the procedure and answered all my questions. In our case, an existing gas line is on the opposite end of our home requiring them to run a line in the basement from one end to the other. This adds additional expense to just a routine conversion. Due to the additional expense and work to be performed, we decided to delay having the work performed until we could clear a work path in the basement and could allocate financial resources to this non-urgent project. The cost of $2300 does not include the cost of the Gas Burner we chose.
Description of Work: Company representative came out to evaluate the scope of work in converting our wood burning fireplace to gas and installing a gas burner.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,300
DUANE S & DENNIS R.
06/2015
5.0
plumbing
+ -1 more
This family has taken of our plumbing and heating for many years, and they're exceptional at caring for gas fireplaces.
Description of Work: They have taken care of our plumbing and heating needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
EILEEN E.
03/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Beresford was my go-to business for any plumbing and HVAC. They have always been very accommodating and responsive. I felt totally comfortable having them in my home and they always help resolve my problems. They are willing to discuss possible solutions. They replaced my air conditioner and did numerous large and small plumbing items. I always felt their fees were fair and reasonable. I totally trusted them and would highly recommend them
Description of Work: I have had lots of services from Beresford, both plumbing and HVAC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
JAMES R.
03/2015
5.0
drain cleaning, gas logs, plumbing
+ 1 more
I have used them for a long time. They did a good job. They are honest and do what what they say they are going to do. They have also in the past installed gas logs in my fireplace with a remote box to activate it. I would recomend them to anyone.
Description of Work: They came out to fix a stopped up sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frank C.
07/2014
5.0
plumbing
+ -1 more
They came within a couple days, were able to get done quickly. They are courteous.
Description of Work: total replacement of 3 sink drains
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$635
Mike H.
03/2014
5.0
plumbing
+ -1 more
Very professional and a fair price. I'll call them first with any future plumbing problem.
Description of Work: He augered the drain pipes and removed a root ball so that the sink was no longer backed up. He showed up on time and made minimal mess even though it can be a messy job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
JOHN T.
01/2014
5.0
gas logs
+ -1 more
Gas fireplace not working. He came out and diagnosed problem. The part had to be ordered. I did that via the internet and will install it myself when it arrives. Technician also adjusted and cleaned pilot light.
Description of Work: I used BERESFORD PLUMBING HEATING AND COOLING
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$65
doug A.
09/2013
5.0
plumbing
+ -1 more
Everything went very well ! We have used Beresford Plumbing 3 times previously and have been very pleased. Very professional, honest and on time. No problems at all.
Description of Work: replaced toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Ed F.
06/2013
5.0
heating & air conditioning/hvac
+ -1 more
They are top notch. The last job was fine as usual, no problem. Both their customer service person and the person that comes out here are absolutely top notch, professional and they do things very well.
Description of Work: We've used Beresford Plumbing Heating & Cooling for years. We have a service contract with them twice a year for heating and air conditioning, for the last 10 years plus.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Terry M.
02/2013
2.0
plumbing, water heater repair
+ 0 more
We have used Beresford for several years and been happy with their plumbing services. Our experience this time was not satisfactory. After 5 hours of working on the installation we were left with a mess to clean up as well as stained carpet. We were told to let the company know in the AM and they would come out to clean. 20 minutes after he left a water pipe burst resulting in a bigger mess and no water! This business does not have any kind of emergency number to reach them after their business hours. We called to leave a message for help that evening and the next AM they returned our call. Needless to say, no one could not spend the night in the home and had to make arrangements for someone to be there the next day to let a different plumber in to try and repair what was not done correctly the day before. The person they sent was not happy about coming. He repaired the problem and treated the carpet stains with Resolve. We did not feel comfortable with either plumber that was sent into our home. As a result of having a bad experience we will not be using them in the future.
Description of Work: Replacing electric water heater. Having them come back next day to repair severe leak that occurred 20 minutes AFTER they left. NO one answered the phone when we called to report the leak. Had to turn off water and my son had to find another place to sleep that night. A different guy came the next day and fixed the leak (he complained that he had to come out) . He also cleaned up after the guy who did original installation the day before. We are trying to negotiate a lower price due to the severe leak after the installer left on day one.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
punctuality
5.0
$870
Response from BERESFORD PLUMBING HEATING & COOLING
We have apologized to [member name removed] for the inconvience this has been to him and his son. Unfortunately, our technician had no way to know the CPVC connection would fail and cause such a leak. We would never intentionally leave a jobsite knowing of a potential problem. We were happy to return and make the necessary correction. The returning plumber would have no reason to be unhappy - he was only trying to correct a problem and please the customer (and his father). We did discount the invoice and the homeowner did not pay the entire invoice which we have accepted for this problem.
Charles P.
02/2012
5.0
gas logs, plumbing, water heater repair
+ 1 more
He is very pleasant to be around and is easy to have in the house. He always wears shoe covers when in our home.
Description of Work: He comes out and does regular maintenance a few times a year. He also replaced a water heater for us in an emergency situation at 3am. He also installed our gas fireplace.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Gas Logs,
Heating and Air Conditioning,
Natural Gas Lines,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Wells and Pumps
FAQ
BERESFORD PLUMBING HEATING & COOLING is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
BERESFORD PLUMBING HEATING & COOLING accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, BERESFORD PLUMBING HEATING & COOLING does not offer free project estimates.
No, BERESFORD PLUMBING HEATING & COOLING does not offer eco-friendly accreditations.
No, BERESFORD PLUMBING HEATING & COOLING does not offer a senior discount.
No, BERESFORD PLUMBING HEATING & COOLING does not offer emergency services.
No, BERESFORD PLUMBING HEATING & COOLING does not offer warranties.
BERESFORD PLUMBING HEATING & COOLING offers the following services: SALES & SERVICE OF PLUMBING, HEATING & COOLING.