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Benjamin Franklin Plumbing - Cincinnati

Plumbing, Water Heaters, Drain Cleaning,

About us

Benjamin Franklin Plumbing provides high-quality residential plumbing services to our Cincinnati neighbors. Whether you need routine maintenance, emergency repairs, or a full system install, you can trust our team of highly-trained plumbers, available 24/7, to take care of you and your home. Our trucks are stocked and ready for same-day repairs and our work is backed by a 100% Satisfaction Guarantee. Ready to cross this off your list? Call us today.

Business highlights

Emergency Services Offered

Services we offer

Water Heater Maintenance, Repair & Installation, Water Conditioning Services, Drain Cleaning, Sink Repair & Installation, Toilet Repair & Installation, Faucet Repair & Installation, Pump Repair & Installation, Tub & Shower Repair & Installation, Disposal Repair & Installation, Pipe & Sewer Maintenance, Repair & Installation, and Water Heater Protection Plans

Services we don't offer

Commercial Plumbing Services, Solar Water Heaters

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.468 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
4%
3
0%
2
4%
1
15%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 1-25 of 68 reviews

Stuart S.
07/2024
5.0
plumbing
  + -1 more
The job was well done. The only drawback was it took 3 days and a couple of calls on my part to get the work started.
Description of Work: Eliminate leak at in ground water meter coupling

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Brent B.
06/2024
5.0
water heater repair
  + -1 more
Bill was very friendly and did a great job
Description of Work: Water heater flush

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kim & Rene G.
06/2024
5.0
plumbing
  + -1 more
Surprisingly enough, they were able to respond a couple of hours later and completed the install of my toilet in the basement without having to rip up the concrete as stated by an Angie pro that was here on Friday. Chris was a super nice professional that completed the job in no time. Thank you, Chris!
Description of Work: Replacement of basement toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$378

Mike K.
05/2024
5.0
plumbing
  + -1 more
Services exceeded my expectations. They were thorough and professional.
Description of Work: External spigot replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$800

Rick O.
04/2024
5.0
plumbing
  + -1 more
Joseph was very helpful and knowledgeable. If I have additional work that needs done, I would ask for him specifically. Thanks
Description of Work: Replace drain fitting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Mark D.
03/2024
5.0
plumbing
  + -1 more
They did a great job . [*** Link removed ***]
Description of Work: Tankless water heater. https://www.angi.com/companylist/us/oh/cincinnati/benjamin-franklin-plumbing--cincinnati-reviews-8423539.htm

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,873.95

Angela H.
11/2023
5.0
plumbing
  + -1 more
Ben Franklin Plumbing always provides outstanding support! Ethan was my tech and always handles everything with care, professionally & makes it smooth by explaining things. Great job, thank you!
Description of Work: Toilet diagnostic & assessment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Megan K.
11/2023
5.0
water heater repair
  + -1 more
Requested someone to look at my hot water heater. Josh looked and realized the issue was not the hot water heater. Was able to get someone out same day to fix the furnace which was the real issue. Great customer service! Will definitely use Benjamin Franklin Plumbing again!
Description of Work: Furnace was the real issue going on. Someone else was sent out to look at that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Don S.
09/2023
5.0
plumbing
  + -1 more
Toilet was tightened and caulked, time will tail!
Description of Work: Sewer gas smell and water on the floor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

Jacki H.
09/2023
5.0
plumbing
  + -1 more
I was pleased with Michael solving our problem. After the drain was cleaned, he checked with a camera.
Description of Work: Cleaned a clogged drain.
Rating CategoryRating out of 5
Yes, I recommend this pro
$700

Chia-I K.
04/2023
5.0
plumbing
  + -1 more
Great great help! Really good company good people.
Description of Work: Reopen the clotted pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Nathalie C.
02/2023
5.0
plumbing
  + -1 more
Joe was kind, quick, professional and reasonably priced. I would absolutely recommend!
Description of Work: Replace toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$357

Paul B.
01/2023
5.0
plumbing
  + -1 more
Ethan was knowledgeable, informative, friendly, and did the job effectively. Gave up-front pricing and was transparent.
Description of Work: Laundry / Utility sink installed + shut-off valve replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Robert W.
10/2022
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Josh the technician arrived within the time frame guaranteed and immediately went to work servicing the tankless hot water heater. He Following that he checked the toilets and their connection to the sewer system for possible sources of the sewer gas odor we were smelling. He discovered a loose connection in the wastewater pipes which he tightened after checking the seals on the toilets, etc.
Description of Work: Annual draining and inspection of tankless hot water heater and a check for source of sewer gas odor, we were noticing when we cleaned the toilets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise G.
08/2022
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Ethan came quickly. He was very professional and just a nice young man. He came in found the problem and fixed it. Gave me some suggestions to get some other work done. He was fast and efficient and explained everything to me, even the billing. I was very pleased with the entire encounter and the reasonable price. When I need a plumber I will call Franklin. Thanks Ethan!! Denise
Description of Work: Had a leak in the wall of my shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jane E.
08/2022
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
Great! Chad was there right on schedule and he fixed the problem very quickly and reasonably. He gave me some info on how to prevent problems in the future and helped me with a light fixture I couldn’t reach. He was really knowledgeable and explained what he was doing and why. He was careful to clean up as he went. I’d hire again!
Description of Work: Floor drain was clogged
Rating CategoryRating out of 5
Yes, I recommend this pro

Harold S.
07/2022
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Everything went well, the hole team was professional and very respectfully,. I couldn't be happier..I will hire them again
Description of Work: Installed backup Generator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Kelly W.
06/2022
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Ethan was wonderful--polite, punctual, clean and super nice. He explained everything he was doing and tried to find the most affordable solution to my problem. He is a hard worker! When the job turned out to be pretty involved, he brought a coworker who was equally amazing. I would happily have them back to do work on my house, and will.
Description of Work: Clearing drains

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Priscilla N.
06/2022
5.0
plumbing
  + -1 more
Joe did a great job. He was quick, efficient, and personable.
Description of Work: A blocked toilet was cleared

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

L F.
04/2022
5.0
plumbing
  + -1 more
Ethan arrived right on time. I was called into a meeting, but he and his partner were nice enough to wait. Ethan was polite, professional and knowledgeable. He emailed a detailed estimate that I will review and submit tonight. Once I get a response I plan to call Benjamin Franklin Plumbing back to see if Ethan can do the work.
Description of Work: Estimate for repair of a busted pipe

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn W.
03/2022
5.0
plumbing
  + -1 more
Problem with kitchen sink and disposal Perfect - Sunday price
Description of Work: Problem with kitchen sink and disposal

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Louise L.
03/2022
5.0
plumbing, drain pipe
  + 0 more
Chad Correll was awesome. Nice guy told me exactly what they were doing. Also told me and showed me the issues that created the problem. Very knowledgeable. His crew was awesome also. Definitely will use them again!
Description of Work: Put new sewer pipes in!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Sandy H.
02/2022
5.0
water heater repair
  + -1 more
On time, polite, answered all my questions.
Description of Work: gave quote for tankless water heater

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Colleen S.
02/2022
5.0
plumbing
  + -1 more
Bill was efficient and got the job done! He even made recommendations on how to clean out our water heater annually and adjusted our water pressure! Great!
Description of Work: Faucet Install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Terrance F.
01/2022
4.0
plumbing
  + -1 more
They service was okay. The sink went working. I will recommend them to others.
Description of Work: Replace sink and plumbing service.
Rating CategoryRating out of 5
Yes, I recommend this pro
$200
    • 1(current)
    • 2
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Contact information

756 Old State Route 74, Cincinnati, OH 45245

https://www.benjaminfranklinplumbing.com/CincinnatiAL

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
45171
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps

FAQ

Benjamin Franklin Plumbing - Cincinnati is currently rated 4.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Benjamin Franklin Plumbing - Cincinnati accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Benjamin Franklin Plumbing - Cincinnati offers free project estimates.
No, Benjamin Franklin Plumbing - Cincinnati does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing - Cincinnati offers a 5% senior discount.
Yes, Benjamin Franklin Plumbing - Cincinnati offers emergency services.
Yes, Benjamin Franklin Plumbing - Cincinnati offers warranties.
Benjamin Franklin Plumbing - Cincinnati offers the following services: Water Heater Maintenance, Repair & Installation, Water Conditioning Services, Drain Cleaning, Sink Repair & Installation, Toilet Repair & Installation, Faucet Repair & Installation, Pump Repair & Installation, Tub & Shower Repair & Installation, Disposal Repair & Installation, Pipe & Sewer Maintenance, Repair & Installation, and Water Heater Protection Plans
Commercial Plumbing Services, Solar Water Heaters

Contact information

756 Old State Route 74, Cincinnati, OH 45245

https://www.benjaminfranklinplumbing.com/CincinnatiAL

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day