About us
Business highlights
45 years of trusted experience
Services we offer
Reviews
4.731 Reviews
Showing 1-25 of 31 reviews
LOTTIE R.
09/2017
auto repair
+ -1 more.
Description of Work: .
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Yes, I recommend this pro
Martin K.
09/2017
auto repair
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Carl B.
09/2017
auto repair
+ -1 moreI paid for the oil change and tires. That's not under warranty. I think everything cars cost more than it should. They were on time and they met my expectations. They kept the appointment and I didn't have to wait very long. They took good care of my car.
Description of Work: I had an oil change and tire rotation and general maintenance.
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Yes, I recommend this pro
PAUL S.
06/2017
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Description of Work: .
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Yes, I recommend this pro
PAUL S.
06/2017
auto repair
+ -1 more.
Description of Work: .
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Yes, I recommend this pro
Janice S.
05/2017
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Description of Work: Purchased an car from them.
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Yes, I recommend this pro
Janice S.
05/2017
auto repair
+ -1 more.
Description of Work: .
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Yes, I recommend this pro
LOTTIE R.
10/2016
auto repair
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Dennis M.
09/2016
car sales
+ -1 moreWe've dealt with the before. I had a question on my car and left the salesman a couple of voicemails about the car and he never did return them and I was upset about it. I'm going to be taking my car in for oil change and so I'm going to mention that that I called him and left voicemails a couple of times and I didn't get his voicemail. He got all the time in the wold and called me when I was trying to buy a car and now that I bought a car from them he didn't give me the time I needed. We really liked the car that we got.
Description of Work: I bought a car from Beechmont Subaru.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Michael K.
03/2016
auto repair
+ -1 moreunknown
Description of Work: Excellent service department.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Thomas W C.
02/2016
auto repair
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Clinton C.
09/2015
car sales
+ -1 moreThe car salesman (Todd) was patient and accommodating. I wanted a fancier car and they made the trade without me asking. He made it happen.
Description of Work: Auto Sales
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Frank H.
06/2015
auto repair
+ -1 moreEven though they rectified the situation, it all never should have happened in the first place if they cared about their customer. This is the second time I have received poor customer service from Beechmont Subaru. I will not go back. the ratings I have given reflect both the initial problem as well as their attempts to make up to me for their blunders.
Description of Work: I took my 99 Forester in for transmission issues (wasn't shifting properly). I rented a car from them. After three days, my husband and I were both called to come get the car- it was ready. I picked it up and paid my bill. I drove off and the car didn't seem 100% fixed, but I went home anyway, just thinking it was "me" being too critical. The next day, the car drove exactly as it did before I took it in for service. I called the service dept and was told that the part needed to fix it was no longer made by Subaru. I was shocked that NO ONE MENTIONED THIS TO ME OR MY HUSBAND even though this wording was on my receipt. I admit I didn't read it when I picked my car up, but this is because as a customer, I EXPECT to be told to my face all the issues involved with what I am paying for. I told the service manager, Brian, that I was insulted that they would give me my car back, take my money, and not tell me they couldn't fix my car. After a few more phone calls, even one by my husband telling the service dept what they needed to do to fix my car, I am pleased to say they made it all right by me. I took the car back up there, received a loaner at no charge, and my car is now fixed. I was not charged for the additional service. But only after all of this hassle.
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$600
Sherry C.
12/2013
car sales
+ -1 moreHad Consumer Reports, and Edmonds pricing to help me determine what was a good deal. Beechmont gave me a price $1000 below Edmonds fair market value price. Free oil changes are great too, even though we are not that close to this dealer. I trust their service department more than Kings Subaru from past experience with another Subaru.
Description of Work: Purchased a new Subaru Outback.
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Yes, I recommend this pro
$27,000
Baysinger C.
10/2013
auto repair
+ -1 moreI purchased my vehicle at the dealership so I have free oil changes for as long as I own the vehicle. (Cool, huh?!)
Description of Work: Oil Change
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Yes, I recommend this pro
carol L.
09/2013
auto body repair, auto repair
+ 0 moreMy insurance company estimated and gave me a check that was well under 3 estimates. Beechmont Suburu was recommended as an excellent body shop. I took my damaged car to Beechmont Suburu and expressed my dissatisfaction with my insurance company's estimate. The manager asked the amount of the insurance settlement. To my surprise, he said not to worry, that they could repair the damage for the amount alloted in the insurance check. It is important to point out that Beechmont Suburu's estimate was the lowest. The manager called me and told me my car was ready for pickup. Admittedly, I expected the bill to be higher than the insurance check. However, I found not only did the car look brand new, but the manager just asked me to sign over the insurance check to the shop. I was not only well pleased with the work and their demonstrated compassion, but there were no hidden or elevated charges whatsoever. I recommend Beechmont Suburu just as they were recommended to me. After all, one good turn deserves another. PS: date of repair may not be accurate ... cannot find my invoice.
Description of Work: Repaired the driver side of my car that was heavily damaged in a hit and run
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$758
Jim M.
09/2013
auto body repair, auto repair
+ 0 moreBody shop repaired, painted, and refinished rear bumper. John, the manager, was excellent to work with and guided me through the entire process. He kept me informed the entire time and delivered repairs as promised on time. Finished product was wonderful.
Description of Work: Excellent body work on rear bumper. Timely and excellent finish.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$650
Marsha B.
01/2012
auto repair, car sales
+ 0 moreI purchased my car from them. Part of the purchase was free oil changes for life. That's a good reason to go. Subarus are like iron. They are great cars. If we do a lot for them every 30,000 miles we are going to be fine. My engine light had been on for a couple of months. They told me that that was not an urgent thing. My passenger side window no longer worked, and they fixed it.
Description of Work: I went to Beechmont Subaru for a 60,000 mile checkup and oil change. I had a lot of work done.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$1,300
Tom and Sandra M.
12/2010
auto repair
+ -1 moreWent well. Scheduled the service. It took less than an hour and they have a nice waiting room or you can walk over to one of the shops or businesses nearby.
Description of Work: oil change - free coupon
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Jacob D.
06/2010
auto repair
+ -1 moreI had multiple problems with a pre-owned Subaru I purchased from another local dealer. After the other dealer hung me out to dry Gary and his staff made everything right. Even though I didn't purchase the car from them, they still stood behind the car and made a bad situation into a good situation. They are more expensive, but I know my car is in good hands and will be repaired and serviced as promised. I wouldn't even consider another Subaru dealership to work on my car.
Description of Work: They repaired several issues to my 2006 Subaru Legacy GT and continually service it today
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$1,500
PHIL S.
06/2010
auto repair
+ -1 moreWithout the VIN number the new individual behind the counter could not help me. I came in expecting to buy $150 worth of parts, which I am sure were there somewhere behind the counter, but I left with almost nothing. I am sure that for some parts the VIN is critical, but I would wager that the rear main seal, for example, is the same for every car of my engine type. Very frustrating and almost a complete waste of my time. I will be buying parts elsewhere.
Description of Work: This report pertains to the parts department. In the past the individual at the parts counter was excellent and knowledgeable, but on this most recent visit I needed a number of parts as part of an engine rebuild.
| Rating Category | Rating out of 5 |
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$25
Marsha B.
04/2010
auto repair
+ -1 moreThey give free oil changes when we buy a new car from them, and I am happy with them.
Description of Work: I bought my car from Beechmont Subaru. The last time I went to them, I got an oil change done and they also did some maintenance on my car too.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$119
CAROLYN K K.
03/2008
auto repair
+ -1 moreI enjoy their service, the service dept is great, but the body shop is a bit slow, although they are still very good.
Description of Work: I have had multiple jobs performed by them.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
CHARLOTTE M.
05/2004
auto repair
+ -1 moreVERY NICE AREA TO WAIT WHILE THIS WAS DONE, THEY DO HAVE SOME LATER HOURS SO I COULD GO AFTER WORK. MUCH BETTER EXPERIENCE THAN WHEN I WAS THERE A FEW YEARS AGO.
Description of Work: RECALL ON MY CAR; HAD TO TAKE IT IN TO HAVE A TREATMENT DONE ON THE RADIATOR.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Roger K.
11/2001
auto body repair
+ -1 moreAFTER THEY FOUND OUT HOW MUCH INSURANCE COMPANY WOULD PAY, THEY INCREASED THE COST OF THE REPAIR.
Description of Work: THEY REPAIRED BUMPER ON CAR.
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- 1(current)
- 2
Contact information
8021 Beechmont Ave, Cincinnati, OH 45255
www.subaru.comService hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Service,
Auto Sales,
Auto Body Work,
Heating and Air Conditioning
FAQ
Beechmont Subaru is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
No, Beechmont Subaru does not offer free project estimates.
No, Beechmont Subaru does not offer eco-friendly accreditations.
No, Beechmont Subaru does not offer a senior discount.
No, Beechmont Subaru does not offer emergency services.
No, Beechmont Subaru does not offer warranties.
Beechmont Subaru offers the following services: Repair, maintenance and body work on subaru only.
Contact information
8021 Beechmont Ave, Cincinnati, OH 45255
www.subaru.comService hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PM