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Bartlett Tree Experts - 91211

Tree Service, Lawn Fertilization & Treatment, Landscaping,

About us

Bartlett Tree Experts has been providing scientific tree care since 1907. A 3rd generation, family owned business, our mission is the maintenance and care of the health and beauty of trees and shrubs. We are an international organization, with offices in Canada, England and Ireland. Our research laboratories advises us about the latest technological advances in arboriculture and assists our arborists with training updates. The laboratory networks with professionals at universities, government agencies, and allied industry groups. This enables us to provide state-of-the art procedures and techniques to our clients. Our arborists consult with other professionals for common projects and community interests. Our unique position in the green industry helps us further arboriculture as a science and a profession. We believe in providing pro-active property maintenance to avoid landscape problems or stop them early rather than “reactive” maintenance that is driven by situations and events. Professional accreditations include: TCIA accredited, ISA member, TCIA member.

Business highlights

118 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial tree care, pruning, cabling, bracing, insect, disease, plant diagnostics, soil testing, lightning protection, pest management & fertilization.

Services we don't offer

Transplanting, resale & firewood.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.556 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
13%
3
4%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.3
punctuality
4.4
Showing 1-25 of 56 reviews

elizabeth E.
01/2021
1.0
tree service
  + -1 more
HORRIBLE. In August 2020 I hired Bartlett Tree Experts to remove some honeysuckle along a property line for an agreed amount of $2,898 plus tax. Once the work was done, I was triple billed. When I complained about this being erroneous, Guy Fortner said that the quote was a time and materials quote (which we had discussed prior) and that $2898 was a per diem rate. However, no where is an actual rate listed, either in our prior discussions, or in our contract. All units listed are purely in USD, and NOT in USD/hour or USD/day as they should be if Guy was expecting to bill based on time and materiels. Under the “Tree and Shrub Work” section in the contract, costs should have been labeled as $USD/day, alongside an estimate of the number of days, if you were to expect us to pay that portion per day. As it reads, the cost that was approved to complete the scope of work totals to $2,898 + tax. This is what I was agreeing to and feel notably misled. Plus with the quality of this crew, you definitely do not want to be paying them by the hour. This company has turned into such a scam.
Description of Work: honeysuckle removal
Rating CategoryRating out of 5

Bruce B.
06/2017
5.0
tree service
  + -1 more
It takes them probably a half hour. The workers are always nice and genuine. They left the area clean.
Description of Work: They treat my ash tree. They come out and do an injection in my big ash tree.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Ken L.
07/2016
4.0
tree service
  + -1 more
I find them sometimes hard to get responses from. Their prices are fair. What they are doing seems to be helping the trees. I just never know when they are coming out to do the treatments. I expect one and then, it is usually a month later than I expected. It is not something urgent. It does not bother me. I would think they would be out as the trees are blooming when the leaves are coming on the trees. In my quote, it will say they would be out in April, but then, they would be out like at the very end of April or early part of May. Some of that may have to deal with weather and other things so it is not a huge issue. Their professionalism is fine. We will continue to stay on the plan we are on so we are using them next year.
Description of Work: Bartlet Tree Service is a tree service company we have used. They treat our trees for some fungus every year. The last time they were out was in spring to apply something on our trees to deal with a beetle that eats our Elm leaves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

Response from Bartlett Tree Experts - 91211
Thank for taking the time to provide your feedback of our services. The timing of the treatments are based upon weather and tree biology. The actual date of a treatment can vary greatly from year to year, depending on weather patterns. For example, a late spring or an early spring can alter the treatment date by many weeks. An estimated completion date is provided to each client so as to give them a general idea of when the treatment will occur. Thank you, again, for your input, and for providing us the opportunity to be of service.

Jennifer E.
03/2016
5.0
tree service
  + -1 more
They did an excellent job. The workers were polite, safe, professional, and left the site in excellent shape. I highly recommend them.
Description of Work: I hired them for a dead tree removal for an elm that was hanging over the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Bartlett Tree Experts - 91211
Thank you for the kind words. We pride ourselves on the skill, professionalism and, most importantly, safety consciousness of our team. We look forward to taking care of your tree/shrub needs in the future.

JEAN A.
05/2015
5.0
tree service
  + -1 more
They did a very professional job. They are very courteous and left the site in good condition.
Description of Work: They removed 4 austrian pines and a tree stump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,813

Response from Bartlett Tree Experts - 91211
Thank you for the kind words. I passed this along to the crew and they said "thank you", as well! We look forward to taking care of the rest of your trees and keeping the remaining Austrian Pines healthy! I look forward to our next visit.

Paul R.
08/2014
5.0
tree service
  + -1 more
As always, the guys (Nick and Josh) showed up on time and promptly went to work. They used a bucket truck on the ash on the side. Using the bucket truck speeds up the process greatly and they control the debris much better, leaving a very clean area. This tree was in a lawn area and they cut it low enough that I can mow right over the stump with no clearance issues. We would have had it ground, but will be doing some landscaping in this area so we did not need them to do it. They then moved to the back and started working on the locust. They had intended to climb higher and cut in smaller sections as there are a lot of trees in this area, but they found woodpecker damage and a hollowed out nest area about a third of the way up and felt they could not climb any higher. They spent about 20 minutes planning the cut and fall and dropped the top section exactly where they wanted to with NO damage any other trees. I did not see the maple come down, but did not see any damage due to that. I requested they leave the splittable wood and remove the rest. It was left stacked in a neat pile. They used a small walk behind Bobcat track loader with a grapple hook to remove larger sections of the debris. I thought this would leave tracks everywhere since it had rained the day before, but could not find any. They later told me that it is designed to put less pressure on the ground than even a footprint. I won't lie, Bartlett costs more than a lot of other companies, but they are fully insured, have Worker's Comp, dress professionally and always wear/use proper safety gear. Plus, they have the right equipment to do the job quickly and efficiently. That is well worth the extra cost to me. Also, when they leave, everywhere they work is cleaned up and cleaned up well. My neighbor had some trees taken down by another company and when they cut the bases of the two trees, they were kind enough to direct all the saw dust into my yard (the trees were on the property line). I had to rake it out as best I could and also pick up a significant amount of debris. I have never had to go back after Bartlett has done work and pick up more than a handful of missed pieces. I would highly recommend Bartlett.
Description of Work: Removed a Ash on the side of the house, a large locust in the back and a small maple in the back.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Diane C.
08/2014
4.0
tree service
  + -1 more
I was not home at the time but the trees and bushes are thriving so I am very happy with their services.
Description of Work: Treat our trees and bushes

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Stanley B.
06/2014
5.0
tree service
  + -1 more
They did a great job. They had to remove everything from the back of the yard and they cleaned up well. I would use them again.
Description of Work: We used Bartlett Tree Experts – 91211 to remove a big pine tree that was dead.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Silviu B.
05/2014
1.0
tree service
  + -1 more
They offered an estimate for tree removal. I also asked for an estimate on some pest treatment and even scheduled the visit. Guy never showed up and I never received that estimate. Moreover, he never responded to my repeated calls and messages and even to the emailed signed contract on the tree removal. They have done work for me in the past (2009-2012) and, when the work was done, it was done well. I am baffled by this recent non-responsiveness. I hope it is only a temporary impasse. However, I will never work with them again and I can no longer recommend them.
Description of Work: Offered one estimate out of two requested. Never responded to my signed contract or repeated calls.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$750

Response from Bartlett Tree Experts - 91211
We greatly appreciate you doing business with us in the past. In regard to current work, it seems that we may have miscommunicated, as this Angie’s List entry is the first correspondence I have received that notifies me of your disappointment. I was at your home on 5/1/14 at approximately 10:00 a.m. to do an inspection of a Spruce tree to the right of your drive. No one was home to meet with me, however I did look at the Spruce in question and was unable to diagnose it on the spot, since the lowest braches were too far off the ground for me to examine. I had intended to have one of our arborists stop by with our bucket truck to collect samples for diagnosis at our laboratory facility in North Carolina. The truck was unavailable, however, so the week of May 12th would have been the soonest I could get them out there. I apologize for not conveying this to you, and this solely my fault. It is the beginning of the week of the 12th and I just received this message. If I had known you were interested in a more urgent response, I would have put together a proposal for you to approve a scheduled, charged visit, rather than a complimentary visit when the truck would be in your area. I hope you will accept my apology for not communicating more clearly with you. Please understand that we value and respect our customers. Should I have known you were looking for contact from me immediately I would have definitely been in touch immediately. Sincerely, Guy A. Fortner

JUDY H.
05/2014
5.0
tree service
  + -1 more
The work team was on time, explained what they were working on, let me know they were finished.
Description of Work: Free analysis of tree condition and provided cost estimate. Phase 1 trim back limbs, cut limbs and put back grasses. Phase 2. Tested tree for mold and tree health.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Bartlett Tree Experts - 91211
It was a pleasure taking care of your property and I am glad our arborists performed to your expectations. I will pass this along to them, as they appreciate hearing the feedback. Thank you for your business and I look forward to our next visit.

Joseph H.
01/2014
5.0
tree service
  + -1 more
They arborist who did the estimate was very easy to work with and the team that did the work was extremely professional. I was overall very pleased with their work and would definitely recommend them to others and use them again myself.
Description of Work: They removed one very large tree from my backyard. The tree had already suffered damage from a recent storm and it needed to be taken down for safety reasons. After getting several bid, theirs was the most competitive. They also took as much care as possible to avoid damaging our yard which I know was difficult given the size of this tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,537.2

Response from Bartlett Tree Experts - 91211
Thank you for such a great review. I am glad we were able to meet your expectations, and I look forward to being your arborist in the future. I will pass this along to the crew, as well.

Diane C.
12/2013
4.0
tree service
  + -1 more
They did a great job once they got there. I had a hard time getting them to commit to a day and time. It kept changing or forgotten. I had to call several times and it took a while for them to get back to me. But my trees are thriving and look good so they do a great work.
Description of Work: Treat and trim trees and bushes

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$600

Dottie B.
12/2013
4.0
tree service
  + -1 more
It went well; if he hadn't rung the doorbell I wouldn"t have known he was there,
Description of Work: Gave systemic injection treatments to 3 Ash trees in my yard to help suppress Emerald Ash Borer. Treatments last for 2 years.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Kay B.
12/2013
3.0
tree service
  + -1 more
Bartlett changed the arborist this year - I had worked with the previous one for a few years and was very satisfied with him, his suggestions and over all outcomes and utilized Bartlett annually. He visited the property at least twice a year and communicated, either in person or in writing his observations/suggestions. This year, I did not see nor hear from anyone other than a written proposal for treatments on several trees. I approved some and rejected others.-- One of the suggestions was to cable a maple tree - this had been done 4 or 5 years ago; but, I thought they might need to reinforce it - I approved this - a few weeks later Barrlett trucks appeared - the men got out; looked at the tree and left (did not come to the house). I then wondered if someone just looked at previous work done and re wrote the proposal. During the next months, I was billed for treatments (two separate occasions); but, really am not sure they were performed. There was no door tag left either time (as had been done last year). I called when I received the first bill and was told that leaving the door tag was an oversight and it would be addressed. A few weeks later the same thing happened. I am now reluctant to utilize their services again due to my experiences this year.
Description of Work: Treated pin oak and ash trees (I think)

Rating CategoryRating out of 5
quality
2.0
value
3.0
responsiveness
3.0
punctuality
3.0


JEAN F.
12/2013
5.0
tree service
  + -1 more
The trees were in need of a feeding and we definately could see the difference in the trees. They are always willing to come out and check out the trees for free and give us a quote if anything needs to be taken care of. They send a newsletter now and then with information about caring for your trees that I really appreciate.
Description of Work: They fed 5 of our trees this spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

JUDY H.
12/2013
5.0
tree service
  + -1 more
their service is very professional. they offer advice and options which allows me to select what will work for my budget.
Description of Work: free evaluation of my trees. they have done our tree service for several years and I trust them totally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gay C.
11/2013
4.0
tree service
  + -1 more
They were slow to schedule and sometimes communication was slow as well. Knowledge was excellent and they did a good job.
Description of Work: Cut down some trees.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$1,000

Response from Bartlett Tree Experts - 91211
We are glad you were happy with the work. Hopefully we will have the opportunity to bring the Oak in the front yard back to good health. Thank you for choosing Bartlett.

Pam D.
09/2013
5.0
tree service
  + -1 more
This company is not just a tree removal service provider. They want to make your trees healthy and happy. I really want to keep my trees, so we will be systemically treating them, along with fertilizing them later in the fall.
Description of Work: Treated ash trees for EAB, sprayed for web worms in other trees, and removed 5 dead trees. Removed all the debris from the dead trees too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Bartlett Tree Experts - 91211
It was a pleasure taking care of your property. You have a beautiful landscape and our goal is to keep it that way. We look forward to taking care of your Ash, Spruce, Pear, Maple and other plants. Next year we can focus on keeping the Emerald Ash Borer at bay, as well as stopping the fireblight we found.

DIANA T.
08/2013
5.0
tree service
  + -1 more
First year for this company. Estimate was given. Work included trimming and stabilizing flowing pears, spraying for fireblight (ongoing). Soil sample done, fertilization of white pines and spraying. All estimates, work, personnel an equipment professional, satisfactory and prompt.
Description of Work: Trim and maintenance of various trees in yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Karen S.
05/2013
5.0
tree service
  + -1 more
Price was nearly double what 3 other companies estimated for the same work.
Description of Work: Came for an estimate to remove 4 trees, very polite, on time, professional.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Christa S.
05/2013
5.0
tree service
  + -1 more
My yard is small - a retired person yard. But it is a jewel with the help of Bartlett Tree Service.
Description of Work: I take pride in my yard and especially my trees. I found a professional partner who shares my vision and has the knowledge to accomplish it which I do not. I have had an impressive experience from the start. Soil was analyzed, specific treatment was developed, and applied. I had trees trimmed and a dogwood tree planted. My yard has become a place for birds of many colors and tranquility. Christa Sprinkel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

MARK S.
04/2013
2.0
tree service
  + -1 more
No Show! Actually, the salesman/estimator showed up a month late. When I told the gentleman that I had called weeks ago, he indicated that there was "no date on the order". When I told him that he was 4-trees late :) , he told me to "have a nice day". Seriously - he was very polite and looked very professional; however, he was simply unapologetic. I have no hard feelings; I just figure that business must be booming at Bartlett. I'll be certain not to ever bother them again.
Description of Work: No Show! Actually - a month late.Called for an estimate on Mar. 11, 2013; showed up on Apr. 9, 2013. Work had already been completed by others on Mar 15.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Bruce B.
04/2013
5.0
tree service
  + -1 more
They arrived on schedule and injected the trees. Waiting for the Spring growth to see if the treatment saved the trees.
Description of Work: Treated two Ash trees for Emerald Ash Borer. Have used them in the past to feed and prune my trees.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Lewis K.
03/2013
2.0
tree service
  + -1 more
Had a consultation and walk around in july 2012. Agreed to ash bore treatment (root infusion) on a tree. After 2 months of no response a call (voice mail) was made to provider asking status. No personal response, but just showed up at end of August and treated the tree. [ Note: August treatment is past optimal timing for recommended by Ohio State/Purdue group addressing emerald ash bore.] Turns out arborist retired an new one servicing our area. Several emails requested a new walk around after first of year 2013. After several voice mail tags a voice was reached and a time was scheduled, but the arborist thought I was going to call and confirm, so he did not show. (Poor professional performance/communication within the organization)
Description of Work: Had a consultation and walk around in july 2012. Agreed to ash bore treatment (root infusion) on a tree. After 2 months of no response a call (voice mail) was made to provider asking status. No personal response, but just showed up at end of August and treated the tree. [ Note: August treatment is past optimal timing for recommended by Ohio State/Purdue group addressing emerald ash bore.] Turns out arborist retired an new one servicing our area. Several emails requested a new walk around after first of year 2013. After several voice mail tags a voice was reached and a time was scheduled, but the arborist thought I was going to call and confirm, so he did not show. (Poor professional performance/communication within the organization)

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$255

Paul R.
01/2013
5.0
tree service
  + -1 more
John and Rick showed up promptly at 8AM, had both trees down, cut up and stacked, stumps ground and were done in about 4 hours. The work was done efficiently and neatly. It was also raining pretty good and I was sure they would have to re-schedule, but the guys worked through it and did a very good job. I was very pleased with the service. Both guys were very friendly. While I hope to not have to use them to take down any more of our trees, I would definitely use them again.
Description of Work: We had a large Ash and a smaller Maple taken down behind our house and two pear trees pruned in the front of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,300
    • 1(current)
    • 2
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Contact information

11929 Reading Rd, Cincinnati, OH 45241

http://www.bartlett.com/Cincinnati-OH

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Lawn Fertilization & Treatment,
Landscaping,
Pest Control

FAQ

Bartlett Tree Experts - 91211 is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

Saturday: Closed

Bartlett Tree Experts - 91211 accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Bartlett Tree Experts - 91211 does not offer free project estimates.
Yes, Bartlett Tree Experts - 91211 offers eco-friendly accreditations.
No, Bartlett Tree Experts - 91211 does not offer a senior discount.
Yes, Bartlett Tree Experts - 91211 offers emergency services.
No, Bartlett Tree Experts - 91211 does not offer warranties.
Bartlett Tree Experts - 91211 offers the following services: Residential & commercial tree care, pruning, cabling, bracing, insect, disease, plant diagnostics, soil testing, lightning protection, pest management & fertilization.
Transplanting, resale & firewood.

Contact information

11929 Reading Rd, Cincinnati, OH 45241

http://www.bartlett.com/Cincinnati-OH

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed