ARTIFICIAL ENVIROMENTS

I supplied a hot water heater and he was to install it. A hole had to be drilled thru my basement wall to hook up the exhaust system - he did not have the right equipment for the job. Next he claimed that the 1st heater was damaged so I had to order a 2nd one from the manufacturer. The 2nd unit arrived & he told me that one was also damaged & that I needed to order a 3rd one. When he finally did install the 3rd one the exhaust system & heater heater was not installed properly. In November, the heater was not heating the water, I called him to see if he could see determine the problem & he said that he couldn't figure it out. I called the manufacture's tech support at which timeI learned he had installed the exhaust system & heater incorrectly & did not follow the instructions. He said he would correct the problem but he only made matters worst because he declined to follow the manufacture's specifications for completing the job. I can provide documentation of the numerous errors.