ARBOR LIVING INTERIORS

We were very pleased with all services provided by Michele - from the "2 x 4" stage of our remodel to the final decorative choices. She opens your eyes to entirely new ways of looking at design options. The quality of her design expertise is high and all of the products you may choose to order thru her contacts is top drawer (there is no pressure to place such orders). Her prices usually beat any that a typical homeowner can find. She also has a wide range of contacts that she brings to bear on any phase of the design process. Very pleased, and will continue to use her in the future.

Not good

I hired Ms. Nieter of Arbor Living Interiors as an expert in the Interior Design field but received less than an expert performance. I gave Ms. Nieter a key to my house so the work could be performed while I was out of town; upon returning home, I discovered she had left my house unsecured with the door unlocked, because she said she was unable to meet the subcontractors. The subcontractor who installed the wallpaper did a substandard job, leaving air bubbles, seams unglued and the walls were not prepped properly. I constantly requested my original receipts, along with the warranty information, and to this date have received nothing except an e-mail telling me where to obtain the warranty information. Although I explained to Ms. Nieter that I hired her to perform all duties and responsibilities, so this was her job to ensure I had this information, she still has not complied. Ms. Nieter needs to reevaluate her subtracters, as they did not produce quality work, and she continues to make excuses for them. I took her professional opinion that the subcontractors she hired would do quality work in a timely manner; I was greatly disappointed in both the subcontractors work and Ms. Nieter's.