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AquaProof Inc

Basement Waterproofing, Drain Pipe Installation, Foundation Repair,

About us

Don't Just Waterproof it, AquaProof It!! With over 35 years experience AquaProof is the leader and authority in repairing all your basement waterproofing, drainage, and structural repair needs. We are fully licensed, insured, and follow all safety requirements that exceed OSHA standards. We have won the Super Service Award on Angie's List from 2006 to 2015! We offer a senior citizen discount of 10% up to $850. AquaProof will customize a solution to fit your specific needs. Job Minimum of $2,000.

Business highlights

22 years of trusted experience
Family Owned & Operated

Services we offer

Basement Waterproofing with Interior & Exterior Solutions. Structural repair for bowing and sinking foundations via Helical Piers and Steel Beams. Underground Downspout Lines. Window Well Drains. Yard Lines for standing water in your yard, also known as French Drains.

Services we don't offer

Mold restoration. New construction waterproofing. Downspout line cleaning/de-clogging.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8421 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
3%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 376-400 of 421 reviews

Patricia S.
05/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: We had a home up for sale. During a home inspection, there were areas in the crawl space that were suspected of showing water damage. This provider cleaned the suspected areas of mold contamination, sealed the areas, and insulated the crawl space against future leaks. The home then passed the followup inspection and the sale has been completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jasilyn W.
05/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Aquaproof completed an interior waterproofing project along the front basement wall of our house. They put in a trench drainage system as well as a sump pump. They also evaluated and fixed a downspout issue in the front of the house that contributed to the problem. | |While we were scheduled a couple of months out and there was a small last minute date change, they were punctual and responsive. The project finished in one day. They also did a great job of cleaning up after themselves, even with the dust generated from the concrete work. After the project, we found a crack in the PVC pipe leading from the sump pump, and they sent someone out right away to replace it. | |We are happy with the work and have had no further issues with water in the basement. | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Rebecca R.
04/2016
5.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Judy S.
03/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Peter C.
03/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Guaranteed no water would come in basement Lifetime Warranty. Well done.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from AquaProof Inc
Mr. [Member Name Removed] - Thank you for your business and positive review! It has about 9 months since we did your work and we are pleased to learn how satisfied you were and still are. If we can help you with anything else in the future please let us know. Sincerely The AquaProof Family

Casey B.
02/2016
5.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
4.0

Yes, I recommend this pro
$8,000

Response from AquaProof Inc
It was a pleasure working with you and we appreciate your positive review. If you need anything in the future please let us know. Thank you for your business The AquaProof Family

Gayle S.
12/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: We had a very good experience. The company was accommodating and the work was done professionally and carefully.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AquaProof Inc
Thank you for your positive review of our company. Please let us know if there is anything else we can help you with in the future. Sincerely The AquaProof Family

Josh L.
11/2015
1.0
foundation repair
  + -1 more
It was terrible
Description of Work: I would never recommend this comapny to anyone. I contacted this company to come out and do work on corner window in my basement considering the repair would not exceed $2,000 they had interest in fixing it. The person in phone was extremely disrespectful along with owener considering he.couldn't even return my phone call.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1

Response from AquaProof Inc
[Member name removed]- We are sorry you were dissatisfied with your experience with us. Yes it is true that we have a $2,000 minimum however that is not the reason we were unable to help you with your problem. Tracy spoke with you and explained the difference between a crack injection and a permanent crack repair. You stated that you wanted a crack injection and had a quote already from Jaco but you still wanted to have someone come out. Tracy spoke with Danny our owner and he told her that Jaco does good work and if crack injection is what you were in the market for that you should go with their $350 quote as we do not do crack injections. Tracy called you back and relayed the information from Danny that Jaco would do good work for you on the crack injection. Crack Injection Vs Permanent Crack Repair -Crack injections are done from the inside of the home and are a temporary fix. Some companies offer a short warranty and others do not offer a warranty at all on injections. The crack is injected with a urethane form or silicone from the inside of the basement. Water is still making it's way into your foundation causing damage and overtime the water will break through the injection and come back into your basement. -Permanent Crack Repair are done from the outside of the basement. The crack is dug out to the footer and permanently repaired. This prevents the water from coming into your foundation and stops further damage to your foundation. This repair does cost more than an injection however it is permanent, comes with a Lifetime Warranty, and stops damage to your foundation that a crack injection still allows. (See Project page on our website for demo of permanent crack repair) If you have any other questions I would be happy to answer them for you. I am sorry you were dissatisfied and felt the need to leave this negative review on an issue that AquaProof is unable to help you with. Sincerely Tiffany Gregory

Matthew L.
10/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Easy and quick, competitive price, most sensible solution to my problem, good follow-up after the sale.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AquaProof Inc
[member name removed] - We are pleased to learn that you are satisfied with our services. Please let us know if there is anything we can help you or a family member with in the future. Sincerely, The AquaProof Family

RENEE H.
10/2015
5.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from AquaProof Inc
Thank you for your positive review of AquaProof. Please let us know if there is anything we can do for you or a family member in the future. Sincerely The AquaProof Family

Ragini S.
10/2015
5.0
basement waterproofing, foundation repair
  + 0 more
unknown
Description of Work: Aquaproof did a good jpb of diverting rain water away from foundation and basement and zeroed in on the exact cause of the leak. We haven't had any recurring problems since.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from AquaProof Inc
Mr. [member name removed] - We are pleased we were able to help you with your rain water problems and that you haven't had any problems since. If we can be of any help to you in the future please let us know. Sincerely The AquaProof Family

Dan R.
10/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: This is the third project done for us by AquaProof. We have been very pleased with their work: their diagnoses of the problems have been correct, they have been very timely in meeting their scheduled work, their crews work very h****** the projects, and everyone with whom I have had contact has been professional, efficient, and courteous. I highly recommend them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AquaProof Inc
We have enjoyed working with you and are pleased that you have invited us to do multiple projects for you. Please let us know if there is anything else we can do for you or a family member in the future. Sincerely The AquaProof Family

John L.
09/2015
5.0
excavators, plumbing, basement waterproofing
  + 1 more
unknown
Description of Work: The old drainage line from my house's downspout to the street had disintegrated causing water to pour into my foundation. Aquaproof trenched a new line and used the existing curb-cut. They took great care not to cut through my in-ground sprinkler system and spent a lengthy amount of time hand digging in those areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from AquaProof Inc
Mr. [Member Name Removed] - Thank you for your positive review of our work and crews! We have incredible employees! Please let us know if there is anything we can do for you in the future. Sincerely The AquaProof Family

timothy F.
09/2015
5.0
excavators, basement waterproofing
  + 0 more
unknown
Description of Work: aquaproof performed exactly what they claimed they were going to. they excavated around our basement on the northside of our house, and waterproofed our basement. we couldn't be more pleased

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Response from AquaProof Inc
[removed member name]- Thank you for this positive review. Being true to ones word is something not heard of much these days. We strive everyday to make sure we deliver exactly what we said we would delivery! Sincerely The AquaProof Family

CATHERINE M.
07/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: This work took place in 2008. My house is located at the bottom of hills in two directions. The foundation was frequently damp or wet, and smelling musty; the backyard became soggy during rainy periods. Aquaproof offered the middle quote of three companies I contacted, and made the most reasonable explanation. Aquaproof Inc sealed the foundation of my house (cinderblock,built 1940) on outside and inside. They replaced the original perimeter drains which were ceramic and had collapsed over the past 68 years; added a french drain in a low point in the back yard; added a sump pump in the basement; and replaced the window wells for the four basement windows because the originals were demolished during the waterproofing process. In the course of digging a trench around the foundation they removed the plantings near the house. | |While removing the basement floor around the foundation, they discovered that gravel under the front porch had been washed away, presumably when the gutters were draining without perimeter drains, leaving a void beneath the basement floor in the area under the porch. I had to get a contractor to remove the floor in this area, fill the void and replace the floor. This was an unanticipated expense, about $1000, in addition to the cost for Aquaproof. | |Aquaproof workers were prompt, neat and courteous; the company owner visited several times, explained the work clearly. They brought in a small backhoe through tight areas between houses without damage to my property or my neighbors property. They cleaned up as they went along and were very tidy even with drilling out the concrete basement floor next to the outer walls and digging the trench around the house and leading to the storm sewer. I had to replace the ground cover around the foundation, and reseed grass in some areas, all expected. | |The cost was as quoted. They began the day scheduled. There was a delay in finishing because of the problem replacing the floor beneath the porch by another contractor, but Aquaproof completed their work on schedule as promised. | |In the past seven years the basement has been dry even when there has been heavy rain. The sump pump has not been needed yet. The back yard does not become soggy in rainy weather. I doubt I will need them again for this house, but I would hire them again. I have recommended them to friends who need waterproofing. I am very pleased with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Response from AquaProof Inc
It is a great pleasure that you remembered us after all these years! We are pleased to know that everything is working and that you are happy with the outcome and with AquaProof. Please let us know if there is anything we can help you with in the future and thank you for passing on the good word of our work! Sincerely The AquaProof Family

charles W.
06/2015
5.0
plumbing, basement waterproofing, drain pipe
  + 1 more
unknown
Description of Work: French drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Patricia H.
06/2015
4.0
basement waterproofing
  + -1 more
unknown
Description of Work: This company was not contacted so I cannot give them a true rating.
Rating CategoryRating out of 5

MICHAEL T.
06/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: showed up on time did exactly what they said for the price they quoted would give them a call again if needed without question

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,500

Response from AquaProof Inc
Mr. - Thank you for your positive review it is always nice to hear from our customers. Please let us know if there is anything else we can help you with in the future! Sincerely The AquaProof Family

geoffrey M.
06/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: They stopped the leak into my basement. everything went very well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from AquaProof Inc
{Member name removed} - We are pleased to know that everything is working out for you. If you need us in the future please let us know. Sincerely The AquaProof Family

Trent D.
05/2015
5.0
basement waterproofing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert W.
02/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: I already completed this rating with detailed comments last year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from AquaProof Inc
{removed member name} - Please let us know if there is anything we can help you with in the future! Thank you for the positive review! Sincerely, The AquaProof Family

Nancy B.
02/2015
5.0
foundation repair
  + -1 more
It went great.
Description of Work: They worked on our foundation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AquaProof Inc
Thank you for your review it means a lot to know that our customers are pleased with our work. Sincerely The AquaProof Family

rosa H.
11/2014
5.0
basement waterproofing
  + -1 more
They did a wonderful job.
Description of Work: They waterproofed our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AquaProof Inc
(removed member name)- Thank you for your positive review. It was our pleasure working on your home back in July of this year. Thank you and please let us know if we can do anything for you in the future. Sincerely, The AquaProof Team

JOETTA C.
10/2014
3.0
basement waterproofing
  + -1 more
unknown
Description of Work: Still having issues.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$36,000

Response from AquaProof Inc
[member name removed] - Is your account under a different name with us? Nothing came up when I searched your name and I can not do an address search since your Angie's List has a PO box. We are always happy to look at issues and fix anything and everything that we install that isn't working properly. Please call us 513-459-5400 so we can address the issue you are having. Sincerely The AquaProof Team

J.E. Boland F.
08/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Dug down to foundation footer around 2 sides of the house. Ran a drainage system on the inside of the third side. Stabilized a stairwell wall and installed a gutter on that same stairwell. A neighbor who is a contractor said he was impressed with their work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,272

Response from AquaProof Inc
[Member Name Removed] - It was a pleasure meeting with you and doing business with you. It is also great to hear that others in the construction industry approve of our work! We have some great crews that take pride in their work. Please let us know if we can do anything for you in the future. Sincerely, The AquaProof Team

Contact information

12097 Mosteller Rd, Cincinnati, OH 45241

http://www.aquaproof.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Drain Pipe Installation,
Foundation Repair,
Wells and Pumps,
Excavating

FAQ

AquaProof Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

AquaProof Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, AquaProof Inc offers free project estimates.
No, AquaProof Inc does not offer eco-friendly accreditations.
Yes, AquaProof Inc offers a 10% senior discount.
No, AquaProof Inc does not offer emergency services.
Yes, AquaProof Inc offers warranties.
AquaProof Inc offers the following services: Basement Waterproofing with Interior & Exterior Solutions. Structural repair for bowing and sinking foundations via Helical Piers and Steel Beams. Underground Downspout Lines. Window Well Drains. Yard Lines for standing water in your yard, also known as French Drains.
Mold restoration. New construction waterproofing. Downspout line cleaning/de-clogging.

Contact information

12097 Mosteller Rd, Cincinnati, OH 45241

http://www.aquaproof.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM