Apollo Home

Heating and Air Conditioning, Plumbing, Air Duct Cleaning,

About us

Apollo Home strives to be the one company you can count on day or night for home repair, maintenance and comfort. We specialize in residential repair and replacement of heating, ventilation, air conditioning (HVAC), plumbing and electrical systems, as well as drain clearing and main sewer line repair. We service Greater Cincinnati and Northern Kentucky. We are on time. We know your time is valuable, so Apollo promises to arrive at your home within the time window you select. If our technician doesn’t arrive on time, we’ll waive the service charge.* Repairs are Breakdown Free. If the same part or repair fails in the first year, we guarantee to replace the part and do the repair again for free.* We offer Peace of Mind. We accept responsibility for your complete 100% satisfaction with the operation of the equipment and service provided by Apollo and paid for by you. If you are dissatisfied with our work, we will promptly correct the problem or keep working until the problem is resolved. HVAC Lemons Not Allowed. Your entire heating or cooling unit installed by Apollo will be replaced by Apollo at NO CHARGE if your heat exchanger or AC compressor fails within 20 years of the installation date.** Apollo Home technicians, plumbers, and electricians are professionals who are trained to be experts in their fields and have received hundreds of hours of training from Apollo Home through our industry-certified education program, Apollo Home University. All of our HVAC technicians, electricians and plumbers wear an Apollo Home uniform and undergo a rigorous background check. The process includes drug testing, criminal check and drivers check. All are licensed and insured. We’re proud of our team and want you to be comfortable with them in your home. Feel free to ask them questions! They’re happy to explain their process, how something works or teach you how to perform basic maintenance.

Business highlights

115 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Emergency Services Offered

Services we offer

Plumbing Service and Repair, Drain Clearing, Sewer Restoration, HVAC Service/Repair, Maintenance and Installation, Electrical Service/Repair, Electrical Panel Service/Replacement, Nest Products/Smart Home, Lighting and Handyman(on select projects), Excavation

Services we don't offer

We are focused on helping owner occupied residential homeowners in the greater Cincinnati Area.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6854 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
7%
3
5%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 776-800 of 854 reviews

PHILIP S.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: installed pressure regulator valve on water line and expansion tank on hot water heater.I requested a breakdown of parts and labor separate,but they said they couldn't do that. The cost seemed really high for what was done.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$775

Response from Apollo Home
We understand that repairs can some times be a higher investment than thought or hoped & in many trades it is still considered customary to have a breakdown of parts versus labor for services. Having years of experience in the industry and a tremendous amount of feedback we know that our customers prefer to have a single, guaranteed, up-front price for services that will be performed rather than being inundated with line item after line item of break outs. We never perform repairs without our customers understanding of the work to be performed and their approval. Our pricing guarantees that if a repair takes longer than originally expected that our customers don't experience an unpleasant surprise should services run longer than the original time estimation. Our guaranteed pricing also includes the warranty for the service, priority service for emergencies, and guaranteed 24 hour response if there should be an issue with those services in the future. Of course all of our services are performed by direct employees of Apollo who are licensed, insured, receive over 100 hours of continuous training & keep fully stocked trucks to handle most repair needs in the same visit We hope that should you have other repair needs that you'll continue to trust Apollo to ensure it is handled correctly and expect a great service experience. Thank you, The Apollo Team

Darnell M.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It was ok

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Response from Apollo Home
Thank you for taking the time to rate our services. We strive to provide an exceptionally good experience so please feel free to contact us and let us know if we can be of any additional assistance with your service. Thank you, Apollo Home

KIM M.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: The Apollo technician, Aaron, came to perform a master tune up on my air conditioner unit. A blown fuse was keeping my air conditioner from running properly. Aaron replaced the fuse at the disconnect box and it was covered under my plan with Apollo. The service Aaron performed was excellent. My air conditioner unit is old, but Aaron was very informative about the condition of my unit. Also, Aaron was very helpful in replacing one of the air filters in my unit. I have not had a bad experience with any employee at Apollo. Thank You Apollo for hiring such great people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

frank C.
05/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: spring tune up

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

YVONNE F.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

William Neely G.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Julie K.
04/2015
1.0
electrician
  + -1 more
unknown
Description of Work: Tried to charge me 478$ got a breaker

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$89

Response from Apollo Home
(removed member name), Our goal at Apollo has been and is always to deliver the best experience to our members. Clearly this did not happen with you, and for that I apologize. I would love an opportunity to earn your business and trust back. If we can help with any of your home service needs please call our office 513-271-3600 Thank you, Apollo

Doug W.
03/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Installed new toilet. Best price great work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

daniel J.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace tune up. Excellent job. Service Tech. Tom was very knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$58

Steve L.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: preventative maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Richard J.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Pre-season checkup on the furnance. Very professional & did a good job. |Have used them for years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

ruth S.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Called for routine service, but also asked about a problem last winter in the cold, cold days when the furnace stopped working due to a frozen air intake pipe. The technician identified an error in the initial installation (installed by a different company) and was able to correct it, changing the air intake and exhaust. He seemed very thorough and careful-we'll see how it goes this winter!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$600

Todd G.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced HVAC system. Apollo was awesome. Would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,500

mike A.
08/2014
3.0
heating & air conditioning/hvac
  + -1 more
Cleaned
Description of Work: Well Angie's list keeps giving me this ignoring pop up to give this place a review from 2 years ago. I can't remember that long ago because I am not old.
Rating CategoryRating out of 5
$50

Bob P.
07/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Unclogged waste line.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$600

Greg L.
07/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
e
Description of Work: My AC was no longer blowing cold so I called Apollo to see if they could give the AC a charge. A technician, Josh, was at my door within an hour!!! He was very knowledgeable and professional and broke the bad news to me by showing me what was wrong. The entire heat exchanger was a solid block of ice, and pipes were frozen inside and outside of the house. On my request, he called for a sales rep to talk about my options. Eric arrived within an hour as well. And did I mention this was on a Saturday morning? I am extremely impressed with the responsiveness and professionalism from these guys. A+.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Douglas R.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We like Apollo so much that we have had an annual contract with them for almost 10 years. Part of the contract includes two visits per year (one to ensure the furnace is working correctly and one to ensure that the air conditioner is working correctly. We have had them replace the air conditioner in 2008 and have been very satisfied

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew K.
05/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: AC froze. Called Apollo and scheduled a visit from 3-5pm on Friday. Technician was too busy and Apollo graciously apologized and requested a reschedule Saturday morning. Technician spent 45 minutes in furnace and concluded thermostat was wired incorrectly and encouraged I buy a replacement and install it myself. I did, but system would now not come out of a "fan only" mode - AC would not turn on, heat would not turn on, Fan would not turn off. This was different from my first issue. |Called Apollo again. 2nd tech came out an hour later and evaluated the furnace control board was severely damaged (large black spot). Stated that it would cost nearly $1000 to replace the damaged board. I did not have Apollo replace the board because of two reasons 1: I believe the first technician damaged the control board (because the system behaved differently from before and after he was there) and 2: the circuit board was only $78 on Amazon. I bought the replacement board and saved $900 in labor charge to Apollo. | |Their management was very polite over the phone and did want to resolve the issue. But, I could not trust that their first technician did not damage the control board. I will not use again.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0


Response from Apollo Home
(removed member name), I want to apologize for the experience you received while using our services. Apollo strives for customer satisfaction and we want to deliver the best experience in the industry. In your case we didn't deliver. We would like to earn your trust and business back. If you ever have a need for our service don't hesitate to call. Thank you, Apollo Home

Tim C.
04/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The service reps took 5 tries and a week to determine what was wrong with our furnace and get it fixed. They kept on replacing parts that had nothing to do with the problem. The company was very professional in dealing with their errors. They did not charge us for replaced parts that they could not verify as needing replacement.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$800

Response from Apollo Home
[Member Name Remove], i just wanted to say thank you for the reveiw. With feedback from our customers we can improve our services. I also want to apoligize for the frustration you must of felt with the multiple visits. Sometimes mechanical problems can be tricky. i am glad we were able to get the unit running again and look forward to helping if you ever have another need for any of our services. once again thank you for helping us get better with your feedback. Thank you, Apollo Home

Wade M.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Harry D.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Installed furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Brian H.
11/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: I used Apollo Heating Cooling & Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg H.
08/2013
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Went well.
Description of Work: Air duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sylvia S.
08/2013
5.0
heating & air conditioning/hvac, water heater repair, air duct cleaning
  + 1 more
unknown
Description of Work: Shaun W. showed up on time and went through all of the various questions and issues I had regarding heating, air, ductwork, the water heater and possible installation of a tankless water heater in my newly purchased home. He was very knowledgeable and thorough. He gave good suggestions and explanations and in some instances, estimates for future work. He replaced a part in the AC unit which was covered by warranty. The labor charge was very reasonable. This is our first experience with Apollo and we are very pleased.
Rating CategoryRating out of 5
Yes, I recommend this pro

Cheryl F.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
fin.
Description of Work: Doug P and Ray S installed a new furnace and A/C at my home. They arrived on time and did a good job of installing the equipment and routing lines in a manner that gives a good appearance. They were very professional, explained the new system and answered any questions we had.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4538 Camberwell Rd, Cincinnati, OH 45209

http://www.apollohome.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 6:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
M7557
Trade License Locale
KY
Trade License Authority
Kentucky Department of Housing, Buildings and Construction
Trade License Expiration
05/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Electrical,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Handyman Services,
Insulation,
Dryer Vent Cleaning,
Generator

FAQ

Apollo Home is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 6:00 PM

Apollo Home accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Apollo Home does not offer free project estimates.
Yes, Apollo Home offers eco-friendly accreditations.
No, Apollo Home does not offer a senior discount.
Yes, Apollo Home offers emergency services.
Yes, Apollo Home offers warranties.
Apollo Home offers the following services: Plumbing Service and Repair, Drain Clearing, Sewer Restoration, HVAC Service/Repair, Maintenance and Installation, Electrical Service/Repair, Electrical Panel Service/Replacement, Nest Products/Smart Home, Lighting and Handyman(on select projects), Excavation
We are focused on helping owner occupied residential homeowners in the greater Cincinnati Area.

Contact information

4538 Camberwell Rd, Cincinnati, OH 45209

http://www.apollohome.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 6:00 PM