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Very Quick and responsive

Went great

Great job

Very well, great job

They were very professional

Wonderful. Lisel is great.

Smooth as could be.

IT SEEMED THEY JUMPED RIGHT TO TRYING TO SELL ME A NEW UNIT AS OPPOSED TO FIXING THE CURRENT HEAT PUMP. I AM USING THE ORIGINAL INSTALLER NOW TO FIX IT FOR MUCH LESS AND ONLY TIME WILL TELL WHO WAS RIGHT...TO FIX IT OR REPLACE IT.

MAYBE THIS WAS AN ISOLATED INCIDENT, BUT EITHER WAY I WAS NOT IMPRESSED.

PERFORMED ANNUAL CHECK. PROFESSIONAL, PROMPT, NO-NONSENSE SERVICE.

348.00 IS CONTRACT FOR ONE YEAR FURNACE AND A/C.

I WOULD HIRE THEM AGAIN BUT WITH A FEW STIPULATIONS. I STILL HAVENT RECEIVED AN ANSWER TO A QUESTION I ASKED THEM TWO MONTHS AGO.

THE LACK OF COMMUNICATION BETWEEN THEIR DAY PHONE PEOPLE AND THEIR EMERGENCY AFTER-FIVE PEOPLE WAS FRUSTRATING--EACH GAVE DIFFERENT INFORMATION ABOUT WHAT COULD BE DONE AND HOW TO GET EMERGENCY SERVICE PROMPTLY. IT WAS LIKE TRYING TO DEAL WITH 2 SEPARATE COMPANIES--NEITHER BEING VERY HELPFUL ABOUT THE OTHER.

SERVICE PERSON ARRIVED WITHIN TWO HOURS OF CALL ON A MONDAY!

I ORIGINALLY WANTED MY FURNACE AND AC SERVICED. WHEN HE ARRIVED HE EXPLAINED THAT IN THE SUMMER I WILL NOT USE THE FURNACE SO ITS NOT NECESSARY. SO HE SAVED ME MONEY WITH THAT. WHEN WE WERE CHECKING THE AC I EXPLAINED ANOTHER HVAC CO SAID IT HAD A CRACKED COIL AND IT WOULD COST $600 TO REPLACE. APOLLO CHECKED THE PRESSURE AND COULD NOT FIND ANYTHING WRONG WITH IT. IM SO PLEASED WITH APOLLO, AND JERRY THE TECH, I SIGNED UP FOR THEIR $154 ANNUAL MAINTENANCE PROGRAM. ABOVE ALL HE TOOK THE TIME TO EXPLAIN EVERYTHING. FOR EXAMPLE HE SHOWED ME THE FUSE BOX AND HOW FLIP THE CIRCUIT, HOW TO REPLACE THE FURNACE FILTER AND ALL ABOUT THE AC.

VERY POLITE, COURTEOUS AND PROFESSIONAL. THEY EXPLAINED EXACTLY WHAT THEY WERE DOING AND LEFT LITERATURE ON THEIR ANNUAL PLANS.

IT WAS VERY DIFFICULT TO GET IN TOUCH WITH, WE HAD TO TRACK THEM DOWN.

THE DUCT WORK FELL FROM THE CEILING IN OUR GARAGE ON SUNDAY. I CALLED APOLLO AND LEFT A MESSAGE WITH THEIR PHONE SERVICE. WHEN SOMEONE CALLED BACK IN ABOUT AN HOUR, THEY THOUGHT I WAS OUT OF HEAT. I EXPLAINED THAT WAS NOT THE CASE. HE SAID THAT HE''D HAVE SOMEONE CALL ME FIRST THING ON MONDAY MORNING. MONDAY MORNING AT 10AM I FINALLY CALLED APOLLO. I WAS TOLD THAT SOMEONE WOULD BE OUT IN 1-2 HOURS. IT WAS 7 HOURS LATER THAT SOMEONE FINALLY SHOWED UP. HE COULDN''T DO THE REPAIR, AS HE DIDN''T HAVE THE MATERIALS IN HIS TRUCK. (THE MATERIALS WERE 6 2FT LENGTH FLAT PIECES OF DUCT WORK THAT ASSEMBLED INTO A ROUND TUBE.) TWO DAYS LATER, I''M CALLED AND TOLD SOMEONE WOULD BE OUT TO MY HOME WITH THE MATERIALS IN AN HOUR. IT WAS ONLY 4 HOURS LATER WHEN THE REPAIR MAN SHOWED UP. THE THING THAT IRKED ME THE MOST WAS THAT THE REPAIR MAN HAD A CELL PHONE AND COULD EASILY HAVE LET EITHER THE OFFICE OR ME KNOW THAT HE WAS RUNNING CONSIDERABLY BEHIND.

QUICK TO RESPOND TO SERVICE CALLS. SEEMS PARTICULARLY KNOWLEDGEABLE ABOUT MATCHING SYSTEM TO OLDER HOME. WORKMAN VERY PLEASANT.

MY SERVICEMAN IS FANTASTIC. I WOULD NOT USE ANYONE ELSE. HE IS A GOD SEND.

WORK WAS GOOD, BUT I THOUGHT ON THE HIGH SIDE.

I AM 62 YEARS OLD HAD NEW ONES PUT IN BEFORE WITH DIFFERENT COMPANIES AND THIS WAS THE BEST ONE I HAVE EVER HAD. I WOULD RECOMMEND THEM TO ANYONE.

I OWN 3 APARTMENT COMPLEXES AND USE APOLLO EXCLUSIVELY FOR OUR HEATING AND AIR CONDITIONING PROBLEMS. WE HAVE ALWAYS EXPERIENCED EXCELLENT WORK, FOR A REASONABLE PRICE.

THIS COMPANY IS WONDERFUL!! THEY EXPLAIN EVERYTHING TO YOU AS THEY ARE COMPLETING THE WORK AND GO OVER THE WORK WITH YOU WHEN THEY FINISH. NO PRESSURE FROM SALESMAN EITHER

CAME WHEN PROMISED, STUCK WITH THEIR QUOTE, THEY DO THE JOB RIGHT