Apollo Home

Heating and Air Conditioning, Plumbing, Air Duct Cleaning,

About us

Apollo Home strives to be the one company you can count on day or night for home repair, maintenance and comfort. We specialize in residential repair and replacement of heating, ventilation, air conditioning (HVAC), plumbing and electrical systems, as well as drain clearing and main sewer line repair. We service Greater Cincinnati and Northern Kentucky. We are on time. We know your time is valuable, so Apollo promises to arrive at your home within the time window you select. If our technician doesn’t arrive on time, we’ll waive the service charge.* Repairs are Breakdown Free. If the same part or repair fails in the first year, we guarantee to replace the part and do the repair again for free.* We offer Peace of Mind. We accept responsibility for your complete 100% satisfaction with the operation of the equipment and service provided by Apollo and paid for by you. If you are dissatisfied with our work, we will promptly correct the problem or keep working until the problem is resolved. HVAC Lemons Not Allowed. Your entire heating or cooling unit installed by Apollo will be replaced by Apollo at NO CHARGE if your heat exchanger or AC compressor fails within 20 years of the installation date.** Apollo Home technicians, plumbers, and electricians are professionals who are trained to be experts in their fields and have received hundreds of hours of training from Apollo Home through our industry-certified education program, Apollo Home University. All of our HVAC technicians, electricians and plumbers wear an Apollo Home uniform and undergo a rigorous background check. The process includes drug testing, criminal check and drivers check. All are licensed and insured. We’re proud of our team and want you to be comfortable with them in your home. Feel free to ask them questions! They’re happy to explain their process, how something works or teach you how to perform basic maintenance.

Business highlights

115 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Emergency Services Offered

Services we offer

Plumbing Service and Repair, Drain Clearing, Sewer Restoration, HVAC Service/Repair, Maintenance and Installation, Electrical Service/Repair, Electrical Panel Service/Replacement, Nest Products/Smart Home, Lighting and Handyman(on select projects), Excavation

Services we don't offer

We are focused on helping owner occupied residential homeowners in the greater Cincinnati Area.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6854 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
7%
3
5%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 101-125 of 854 reviews

JAMES W.
05/2020
5.0
air duct cleaning, drain cleaning
  + 0 more
Tyler was real professional very thorough and did a great job, I would definitely be calling him back and thank you Apollo for your services
Description of Work: Drain cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83

Alexander D.
05/2020
5.0
electrician, air duct cleaning
  + 0 more
Went perfectly! Came out to check what I needed in a very timely and respectful manner. Was very informative and answered any and all questions.
Description of Work: Electrical Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hope H.
05/2020
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Wonderful couldn’t ask for better. Not the first company I called but the best. They will always be my first call now! Jamie Young was awesome! Thank you
Description of Work: Ac and Furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Tobin H.
04/2020
5.0
plumbing, air duct cleaning
  + 0 more
Matt did a very professional job had it up and running in a hour.
Description of Work: Shower Valve replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Terry M.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
The whole process went well. Had to schedule a second visit to replace several parts not on the truck. These are not normally stocked on the truck.
Description of Work: Tune up AC unit.and replace several parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Jen S.
04/2020
5.0
gas leak repair
  + -1 more
Ken Cox was prompt, professional and thorough. Pricing was clear and presented before any work was done.
Description of Work: Gas leak repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Brian W.
04/2020
5.0
plumbing, air duct cleaning, sewer cleaning, drain cleaning
  + 2 more
Tyler sharp did a great job! Notified me when he was on the way. Very courteous and outgoing. Price was what was quoted $83.00 to have pipe unclogged using an auger. Price would have also included having a camera sent down pipe to investigate for pipe damage. No pressure. sales pitch to have other services performed. Highly recommend Apollo and Tyler. I definitely will use Apollo in the future for all my plumbing needs.
Description of Work: Unclog main sewer pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83

PATRICIA W.
04/2020
5.0
water heater repair
  + -1 more
Dan came in the a.m., right on time, and went over everything we needed for the installation. He gave us a quote, which we agreed to , and told us that Luke would be here within two hours with all the equipment needed to do the job. Luke came on time and he discussed with us what he was going to do and he got to work and didn't stop until he was done. He and Dan both were extremely patient in answering all the questions we had before the job was started. They were both very professional and friendly and the price was the lowest out of three companies we contacted. We will definitely use them again, if need be.
Description of Work: Water Heater Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly A.
04/2020
5.0
electrician
  + -1 more
Marcus arrived on time, performed a triage of the storm damage, dashed out to get the part required by Duke, returned and installed the part so Duke could run our lead. What makes this amazing is he drove across three towns to get the part and installed it after the sun had set. I am not use to that over the top commitment to customer service. Marcus and Joe returned the next morning to install the other damaged parts. Could not be happier with the work Apollo did for me. 5 stars all the way!
Description of Work: Reconnect power to my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jane A.
04/2020
4.0
electrician
  + -1 more
They did a good job and they're coming back for additional work. I wish they had worn face covering as I was told they would be wearing this gloves and shoe coverings.
Description of Work: He replaced two outlets and closed one additional non functioning outlet.
Rating CategoryRating out of 5
Yes, I recommend this pro

Marcia T.
04/2020
5.0
water heater repair
  + -1 more
From the time I called to the time they installed it the overall experience was great.
Description of Work: Water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Victoria N.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
As usual Apollo sent out a very good technician. Henry West, who was personable, polite, knowledgeable, and thorough. This was a service that is included with my yearly monthly premiums.
Description of Work: Annual maintenance of air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer R.
04/2020
5.0
handyman service, plumbing
  + 0 more
Tim Judd was such a hard worker! Super impressed with his expertise and he gave us good advice on how to proceed with fixing our issues. I'd definitely ask for him again if we needed additional services. Everything about Apollo Home was wonderful!
Description of Work: toilet leaked at base and rotted subfloor. Needed to cut out and replace bad places, then lay new flooring in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Hwan Hang L.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
Very happy with Apollo! Always professional and honest about what other services may be needed. We have been using them for 10 years, with no problems, issues or concerns. They will always let you know what other work may be needed but you are never under any pressure to have that work done immediately and they do email you their recommendations and costs so you can plan ahead.
Description of Work: Seasonal maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian R.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Job is being completed as I am writing this. Installers, Cody and Frankie, are courteous, punctual, knowledgeable and professional, and have a keen eye for detail. When Cody was still a service technician, he often serviced our equipment, and he was always exceptional. The sales person, Mark, was also knowledgeable and thorough. He explained everything in a way I could understand and never talked down to me. Mark invited my input and truly listened to me. I have had Apollo provide both products and services, and have had nothing but the very best results. HVAC needs can be costly, but Apollo has helped me get the most out of the old equipment, until new high quality equipment was necessary. Apollo also matched the best products with our budget.
Description of Work: New furnace and AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marko S.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Andrew was knowledgeable and professional
Description of Work: Service call for Bryant heat pump and furnace
Rating CategoryRating out of 5
Yes, I recommend this pro

Kelly B.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
These guys rocked! They did a seamless job. Mike Helped with breaking down my options - very fair pricing. Financing available. Great investment - Would recommend instantly.
Description of Work: full AC, Furnace, humidifier install

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,051

DONNA O.
02/2020
5.0
heating & air conditioning/hvac
  + -1 more
Technician was punctual, explained everything, efficiently completed the job.
Description of Work: Furnace checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brett K.
02/2020
5.0
plumbing
  + -1 more
Super smooth and the technician was very friendly and professional.
Description of Work: Clogged Drain Cleared

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Hao C.
02/2020
5.0
plumbing
  + -1 more
The Plumbing company that did the initial work, collected $589 from me and cut the wall open and looking at the pipes but never fixed the issue. Apollo Home was able to determine the problem and fixed it and they said that their was nothing wrong with the pipes and good thing was they were able to fix the clogged sink efficiently. I highly recommend them to anyone.
Description of Work: Clogged Sink Repair
Rating CategoryRating out of 5
Yes, I recommend this pro
$600

Sui T.
02/2020
3.0
plumbing
  + -1 more
Submitted a request to Angies List and requested quotes from 3 plumbers, Apollo being one of them. Explained exactly what I needed done in the submitted quote. When the customer rep called me, she could not offer any pricing at all, but said they would need the plumber to come in and look at the situation first. However, the catch was, if I decided the price was not right, I would still be charged $79 for the service call just to receive the quote. I am not sure how difficult it is to give me even a guesstimate on a job clearly explained again over the phone. I told her that I would rather use the $79 to buy all the kits I need (less than $20 each at the local hardware stores) and do it myself even if I risk failing to do a good job, then to risk it on a company which refused to offer the most basic pricing Estimate info on one of the least complicated plumbing job. Here’s the kicker - the second plumber who got the referral from Angies list was willing to send a plumber over and give me an estimate without charging me anything, even if I decide not to award them with the business. Guess who eventually got my business?
Description of Work: Replace fill valve and flush valve on multiple toilet water tanks

Rating CategoryRating out of 5
responsiveness
3.0


Response from Apollo Home
At Apollo, we look to provide options for a long-term solution to any issue. In order to provide you with accurate pricing, our technician would need to take a look at the issue or scope of work you would like completed. We provide fixed, up-front pricing so that you will know the entire cost of the job before approving any work. All of our technicians receive over 100 hours of training each year - that way, they are the most up to date on the maintenance, repair, or replacement of your plumbing system’s components. To send a technician out to the home, there is a $79 trip charge. We look to avoid ballpark pricing over the phone - we have found it in our customer's best interest to take the guesswork out of pricing by providing accurate pricing in the home. We appreciate your feedback on our process.

Harold B.
02/2020
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
I have used Apollo a total of 4 times. First their costumer service is top notch from the person though speak with when making the appointment to the person who comes and does the work. They take the time to explain and re explain what needs to be done how it will be done the time it takes to do it and measures to prevent future problems.
Description of Work: Clog removal.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Michael J.
02/2020
5.0
plumbing
  + -1 more
Luke did a great job. He explained exactly how he would complete the repair, and he worked quickly, neatly and efficiently to get the job done. We have an unusual brand of toilet fixture, so the part(s) required weren't readily available. But, Luke made a few calls while here, to get folks working on it, and assured me they'd be in touch soon with part numbers and costs. The repair was over $600. So, a little expensive...but I can't say enough about the quality of the work, and Luke's friendly approach. Nice Job!
Description of Work: Replaced section of leaking hot water outlet line; checked running toilet for leaking gasket / flush valve

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$648

Johannes K.
02/2020
5.0
heating & air conditioning/hvac, plumbing, sewer cleaning, drain cleaning
  + 2 more
Kellan expertly traced down the lines, located the issue and cleared it away. Advertised coupon was honored, No additional fees or up-sells were added. Great, no hassle service.
Description of Work: Main drain line clearing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

Stephen R.
02/2020
5.0
plumbing, drain cleaning
  + 0 more
Prompt service, got a text half an hour or so before the plumber (Tyler) arrived, including husband photo. Service was thorough, polite and professional from initial call to finish. There might be slightly less expensive services but both times we’ve used Apollo, we’ve gotten our money’s worth and more
Description of Work: Unclog kitchen drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Contact information

4538 Camberwell Rd, Cincinnati, OH 45209

http://www.apollohome.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 6:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
M7557
Trade License Locale
KY
Trade License Authority
Kentucky Department of Housing, Buildings and Construction
Trade License Expiration
05/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Electrical,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Handyman Services,
Insulation,
Dryer Vent Cleaning,
Generator

FAQ

Apollo Home is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 6:00 PM

Apollo Home accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Apollo Home does not offer free project estimates.
Yes, Apollo Home offers eco-friendly accreditations.
No, Apollo Home does not offer a senior discount.
Yes, Apollo Home offers emergency services.
Yes, Apollo Home offers warranties.
Apollo Home offers the following services: Plumbing Service and Repair, Drain Clearing, Sewer Restoration, HVAC Service/Repair, Maintenance and Installation, Electrical Service/Repair, Electrical Panel Service/Replacement, Nest Products/Smart Home, Lighting and Handyman(on select projects), Excavation
We are focused on helping owner occupied residential homeowners in the greater Cincinnati Area.

Contact information

4538 Camberwell Rd, Cincinnati, OH 45209

http://www.apollohome.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 6:00 PM