For 30 years, APKE has striven for quality service. Whether it is extracting/drying a wet basement, steam cleaning an office carpet and handling fine fabrics in upholstery or oriental rug, you will be happy with APKE's work.
Service tech arrived on time; reviewed areas to be cleaned; and very quickly competed the job. He was courteous and professional. He moved small furniture and replaced it using small plastic barriers where it sat on the wet carpet. After job was finished,he gave special attention to some pet stains. He reviewed his work with me before leaving. He also gave me an estimate on cleaning the upstairs rooms. Overall great job - from initial contact and scheduling through completion of the job!
Description of Work: Cleaned three first floor rooms and removed pet stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Margaret M.
05/2015
5.0
carpet cleaners
 + -1 more
Their rep arrived on time, introduced himself and surveyed the area to be cleaned. He asked appropriate questions and was very careful with our furniture. He worked extra hard to handle the problem areas and ease. Very professional and thorough. Would highly recommend!
They showed up on time. They were friendly and professional. I could really tell a difference in the way the carpets looked and how the basement smelled. They even helped me carry a recliner upstairs. APKE costs a little more than the competition, but you get what you pay for. I would definitely use them again.
Description of Work: Cleaned the carpets in my basement and stairs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Ruth G.
05/2015
5.0
carpet cleaners
 + -1 more
We just signed a lease on a rental unit and wanted the carpets cleaned before moving in. The carpets were stained and smelly from potty training accidents. We called John from Apke and he scheduled the cleaning really quickly. We couldn't be any happier with the service! The provider came on time and was very pleasant and professional. Amazed at the results. The stains are gone and the carpet looks almost brand new! Smells fresh and clean.
Description of Work: Cleaned carpet in great room, 2 bedrooms and big walk-in closet.
The floors look great. The black colored grout was transformed and the tiles and floor look new. The guys also cleaned a nasty spot on the carpet and stairs and it was all done efficiently and professionally. I would definitely recommend their services.
Description of Work: Cleaned ceramic tile flooring and grout
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Lindsey H.
04/2015
5.0
carpet cleaners
 + -1 more
My husband and I recently bought our first home and wanted all of the carpets refreshed before moving our furniture in. I found this deal and it was just the amount of rooms I needed...but then I remembered our walk in closet. Mike said that was no problem and went ahead and cleaned it as well. Mike was so polite and friendly, I felt so comfortable talking to him and having him in our home. We had no furniture to move, so it took just over an hour, which was wonderful. I was so impressed when I went back upstairs to see the work he had done. The house smells amazing, I could breathe better, and the carpets looked new again! I would highly recommended their services.
Description of Work: $129 for 4 rooms cleaned and treated
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$129
linda W.
04/2015
5.0
carpet cleaners
 + -1 more
Purchased deal in wrong location. Told me to have it cancelled and refunded.
Description of Work: Purchased deal for $129 for 4 Areas of Carpet Cleaning
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$129
JUDY T.
04/2015
5.0
carpet cleaners, drywall, interior painters
 + 1 more
We called the Apke Co. and they came that same day, assessed the situation and began remediation. First they cut out all water soaked drywall and removed all soaked carpet padding. They lifted all of the carpet and used heaters, dehumidifiers and huge fans to dry everything completely. Then they rebuilt the walls, painted everything, put new padding and relaid the carpet. Finally they cleaned all the carpet. The entire process took about 3 weeks but we are pleased with the finished product!
Description of Work: We had a serious backup of water in our lower level of our home. The Apke Co. remediated the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$8,000
Terry M.
04/2015
5.0
carpet cleaners
 + -1 more
Very good job. Will use again
Description of Work: Cleaned carpet in home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bryan M.
03/2015
5.0
carpet cleaners
 + -1 more
.No surprises or complaints. The folks were prompt and did a good job. They were in and out in under two hours and didn't try to upsell me or useless carpet treatments or other such nonsense. I paid a reasonable price and got a good value. Will use again.
Description of Work: Cleaned carpets in 4 bedrooms, hallway, and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Richard R.
03/2015
5.0
carpet cleaners, flooring contractor
 + 0 more
John Apke came promptly the day we experienced a small flood after a sewage line backup in our finished basement. He and a team member extracted the water, removed wet padding, dried and removed the damaged carpet in our finished basement. I really appreciated how quickly he came, the effectiveness of their service, their cleanup, and professional manner. We needed them to return to help us again when we had a minor flood, and again, they were prompt, courteous and their work was effective. They will be my go-to water restoration company if we ever have a similar problem.
Description of Work: Extract water, dry carpet, remove damaged carpet and padding, disinfect, and assist with other carpet-related services after a sewage line backup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Sandra H.
03/2015
5.0
carpet cleaners
 + -1 more
Provider cleaned the carpet at my place of business. They did an excellent job for a very good price. The workers were very courteous. I'm so happy I have found them.
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Daniel W.
02/2015
5.0
carpet cleaners
 + -1 more
Crew was prompt, efficient and effective. Requested additional room to be cleaned and they gave me a very good price. Also added a couple of wool rugs. they moved the furniture that I wanted moved and were very accommodating. They completed entire job of about 1700 sf in just about two hours. Carpet was dry to touch in several hours and completely dry by evening.
Description of Work: Purchased a coupon for 4 rooms carpet cleaning. added the rest of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Julie A.
02/2015
5.0
carpet cleaners
 + -1 more
Did a great job. We had wine stains on hallway & he greatly reduced their stain, but could not remove them. This was as we expected.
Description of Work: Cleaned 3 rooms, small hallway & steps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Marc G.
02/2015
5.0
carpet cleaners
 + -1 more
I have used him before and will again. Did a great job.
Description of Work: Cleaned Family Room and 2 bed rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Brian U.
02/2015
5.0
carpet cleaners
 + -1 more
My experience with them was good. They did what we asked them to do. They focused on some trouble spots and were able to clean them up, so they did a pretty good job.
Description of Work: They cleaned our carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Kendall S.
02/2015
5.0
Professional work. Saved the carpet from mildew after water heater broke.
Description of Work: Water extraction from carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Steve W.
02/2015
5.0
carpet cleaners
 + -1 more
I have used them several times. Sometimes the work is excellent, sometimes it is just okay depending on the technician. That being said, I would use them again.
Description of Work: I purchased a deal for $129 for 4 Areas of Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Kenneth C.
02/2015
3.0
carpet cleaners
 + -1 more
The crew was about 45 minutes late, however they called to inform us they were running late.
Description of Work: Whole house carpet cleaned.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
punctuality
3.0
$199
Response from Apke Carpet Care
Please call me regarding the carpet cleaning. We'd be happy to reclean the carpet. 513-541-1900
Kris H.
01/2015
5.0
carpet cleaners
 + -1 more
This is the second time I've used Apke. They are very responsive, technician was professional and courteous and did a great job. He called because he was going to be a little early but said he could come at the scheduled time if that was better for me. I preferred that he arrived early anyway so the carpets had more time to dry. Carpets look great. I will use them again.
Description of Work: Cleaned the carpets in 4 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
JAMES A.
01/2015
5.0
carpet cleaners
 + -1 more
They came on time, cleaned the carpets well, and did an excellent job.
Description of Work: I purchased a Big Deal for $129 for 4 Areas of Carpet Cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Elizabeth B.
01/2015
5.0
carpet cleaners
 + -1 more
They were on time and very nice and polite.
Description of Work: They cleaned 2 bedrooms and basement area.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shannon R.
01/2015
5.0
carpet cleaners
 + -1 more
Fantastic - basement looks as good as new.
Description of Work: Cleaned the grout between tiles in my basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
R B.
12/2014
5.0
carpet cleaners, upholstery cleaning
 + 0 more
EXCELLENT - PROFESSIONAL - ON TIME AND TOOK THE TIME NEEDED TO DO THE JOB PROFESSIONALLY
Description of Work: CLEANED SEVERAL ROOMS OF CARPET, STEPS AND UPHOLSTERY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
JULIA P.
12/2014
5.0
carpet cleaners
 + -1 more
I was very pleased with the service from Apke. I used the concierge service of Angie's List which I had never done before. I uploaded videos of the areas and carpets to be cleaned along with close-ups of the stains. I had everything picked up and moved when they arrived so they could work quickly. The employees were very polite and professional. They arrived just a little late, they did not call and I was told by the Angie's List person that they had some issues getting on the road. They went right to work after the walk through. No issues and the carpets looked great especially after not being cleaned after 12+ years and had many stains. Both my husband and I were very pleased. I would definitely use them and the SnapFix service again.
Description of Work: Cleaned hallway (many pet stains), master bedroom (chocolate milk stains) and three bedrooms (one of which had crushed candy corn stains).
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Service Categories
Carpet Cleaning,
Upholstery Cleaning,
House Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Water & Smoke Damage
FAQ
Apke Carpet Care is currently rated 4.9 overall out of 5.
Sunday: 8:30 AM - 12:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Apke Carpet Care accepts the following forms of payment: Check,MasterCard,Visa
Yes, Apke Carpet Care offers free project estimates.
Yes, Apke Carpet Care offers eco-friendly accreditations.
No, Apke Carpet Care does not offer a senior discount.
Yes, Apke Carpet Care offers emergency services.
Yes, Apke Carpet Care offers warranties.
Apke Carpet Care offers the following services: Flood & Water Damage Restoration, Carpet & Upholstery Cleaning - Oriental Rugs, Fire Restoration Cleaning - Smoke Treatment, Walls & Ceilings, Draperies, Deodorizing, & Heavy-Duty One-Time Housecleaning.