Adams Heating Company

Outstanding service from start to finish.

Went perfectly. Arrived on time. Courteous. Explained problem clearly and fixed quickly. Will definitely call again.

The service went great. The pricing was reasonable. The installation was completed within the time frame they quoted. It took a couple days to install. I liked our interaction with the staff. They were cordial, helpful and not pushy in their sales. They were happy to answer all of our questions. They were very responsive and easy to reach. The furnace needed installed quickly because it was the end of December and was very cold. They did exactly what they said they would.

Excellent. The folks at Adams Heating were on time and the price was the same as what were told. They actually put a temporary blower at no charge while our unit was being shipped. They're great!

They were prompt, in coming out when old unit broke down & quick to come out and meet with us about installing new unit. Service - excellent.

I contacted Adams Heating regarding a new air conditioner for my daughter's house. We selected Adams because we've used them in the past to fix the heat pump and furnace installed by Recker & Boerger which began to have issued 3 days after the 5-year warranty was up. Adams did good work repairing our furnace (basically gave us a new furnace after the 3 times that various parts gave up the ghost-all in bitterly cold temps), so they were first on my list to call. Their rep came out within a couple of days, looked at what was already there, measured the house, looked in crawlspace, etc. and gave us his recommendation and pricing. We said OK, that's about what we thought it would cost and it is a top of the line A/C unit. Unit was installed a week later and the techs took out the old unit, built a new base for the new unit to stand on, hooked it all up and waited until it had the house cooled to a reasonable temperature. One week later our rep came back to check on the unit and to ask us how the new unit was working. It was working flawlessly, and still is. I will definitely use Adams whenever I need heating or a/c work. They are reliable, easy to schedule appointments, and all of the service people I've encountered were knowledgeable, professional and friendly. They aren't the cheapest, but I've learned the hard way that you get what you pay for, and I will now only pay for the highest quality that I can afford. A good company with old-fashioned values. I love that!

As with prior visits, the service technician called me in the morning to confirm the appointment and give me an approximate window of time for his arrival based on the number of stops he had before me. I think he arrived within thirty minutes of the start of that window. This tech was very friendly and professional (I seem to get a different tech with every visit but have found each to be consistently friendly, professional and knowledgeable). He asked me how the system was working and if there were any problems. He then explained everything he was doing and why and commented on what he seeing during the inspection (in this case good - when I had my earlier system they pointed out areas of wear and potential problems). He saved the cleaning of the AC condenser fan for last so that he didn't have to re-enter the house with wet boots. I've observed every inspection each year and he was as thorough as the other techs were and stayed on task until the job was finished. I believe the cost of the service call was either the same or very close to the cost of last years. There was a little confusion last year as the dispatcher may not have told the tech I wanted both the AC and furnace inspected last summer (the tech was only expecting to do the AC), but he did the extra work with no problems. I did make sure to confirm with the tech this year that I needed both units serviced plus the filter change. All of my dealings with Adams over the past fifteen years in this home have been positive and I will continue to turn to them for my hearing and cooling needs.

Excellent response time, professional, courteous and neat. Fantastic service and will be our regular provider going forward.

While the installatio nteam did not call to confirm the morning of the appointment, they did a great job of getting it done as promised.

Installation was fast and very professional. No problems what so ever!

The service men came within two hours of our call. Checked the furnace thoroughly, discussed condition of the furnace. Shut it down for safety. Left us with CO detector. Scheduled install next day. They were on time. Worked cleanly. Adjusted vent outside. Left us with a working furnace and installed a/c.

It went very well. Super great people: kind, professional, smart and I trust them!

I gathered a few estimates to replace my 27 year-old, very inefficient furnace. Based on reputation and what I thought was a fair price - I decided to go with Adams Heating for the furnace and the install. The estimate was rather quick and they provided a list of prices that included the furnace and services. I chose one that I felt comfortable with, knowing that Adam's was not the cheapest bid I received but had a great service/install reputation. The very next day, Eric & Lane from Adams started promptly at 9 am. They did a great job removing the old furnance and re-working some of the old wires/vents that were not in ideal position. By 5 pm, they had the new furnace up and running with the basement completely spotless. Due to the extra time spent perfecting the furnace location and connections, they returned the next day to finish up drilling the holes in the basement for the furnace ventilation to exit the side of the house and not the chimney. They were out by 12 pm on day 2. The basement looked better than when they arrived a day earlier as their clean-up was superb. I am very pleased with the install of a new furnace and really feel that Eric and Lane went the extra step to make sure they did the best install job they could.

Tony Potts from Adams was our first contact and we were impressed with his knowledge and helpful insights without feeling pressured whatsoever. He laid out our options and allowed us to choose which product would suit our needs the best. The men who came to install our system were prompt, courteous and let us know exactly when they would be here to install. They cleaned up around their work area each day that they were here and explained what they were doing as well. Tony was here the day of the install to make sure the men had all they needed for the job and returned after the system was functional to explain it and adjust all the settings for us. Not until he knew we were satisfied did he present us with a bill!! Never had that happen with a company before!! We heartily recommend Adams for any heating or air conditioning needs you have and would recommend Tony Potts as your representative for their company!!

They did a great job. They were very timely, professional, and very good.

It was a new home and before I turned on the AC for the summer I thought it would be smart to have it looked at. I called Adams because they were a Carrier dealer and that was the system we have. When the tech came out he was on time and seemed to be professional. The tech looked at what was going on inside and looked at the outside unit ( condensor). He proceded to come inside and inform us that our whole system was defunct. It was out of date and needed replaced, He then went into a half an hour shpeal about how the system we had was not worth fixing and recomended a whol new system. Broke as we were, I insisted on him just charging the system we had to see what happens. There is a window right in front of our AC condensor and I just happened to be looking through that window when the tech hooked up his guages. I am a mechanic and I Know that a car system runs at about 30-35lbs on the low side and about 200-220 on the high side and when he hooked up his guages to my condensor the needles were sittine well..welll..WELL above zero. Two and a half years later there seems to be no leak in our AC system and everything is still working great! There was no leak and Adams ( or at least that Teach ) Rips people off for a living Everyone has to make a living, it makes me sick to think what leangths people go to to do it!

Scheduled an appointment to have the spring tuneup on the AC, which included cleaning the outside heat pump unit. Also,requested inside unit cleaning, drain the water heater, and an estimate on having some duct work repaired/replaced. When the tech guy showed up, I went over what I had requested. He informed me that the only thing on his list was to tune up the AC. OK, I'm not happy about ithe rest of what I wanted, but could he look at the duct work anyway. I showed him the access to the attic and the crawl space. He started up the attic ladder and said it was too hot up there and I should have it looked at on a cooler day. OK, it was a hot day so I'll let it slide. When it came to the crawl space, I described the duct work and told him it was original to the house, close to 30 years old. He said 'that stuff lasts forever' and shouldn't need anything done to it. He did not even go down to look. So, on to the heat pump servicing. I let him know that I get a lot of pine needles and debris inside the heat pump housing and wanted that cleaned out. He said OK and started spraying the exterior. When I walked by a little later when he was hosing the unit down, I saw a huge puddle of foam from the cleaner he'd used which was getting really close to plants that are at least a couple of feet away from the unit. Waiting to see if I'm going to have to replace any of the plants if the cleaner kills them. I also told him there was a musty smell inside and that the defrost and automatic switch to the backup heat did not seem to be working correctly. He said he didn't know why for any of it and did nothing to check on. I realize that it would be better to check the defrost and switch over until late fall when the heat is on, but the musty smell is probably due to the inside unit needing to be cleaned, which I had requested. The other heating/AC techs I have used have always included cleaning it in the past. After I paid him. he gave me the bill and I saw that draining the hot water heater and doing an estimate on the duct work, was listed even though he said it was not. After he left, I went to put some more water on the puddle of foam and noticed there was still debris in the unit. So, I called Adams and complained. I also let them know I thought $95 was a bit high to just have the exterior of the unit cleaned. I was told they could have someone over the next day to do the rest of the work. Unfortunately, I could not take off work again until the middle of June. So, if they could just come over and finish cleaning the exterior unit it would be OK. When I got home, I checked and saw that they had finished cleaning the unit. About half hour later I noticed that the inside unit was running continually, but there was no cool air coming from the duct work and the fan on the outside unit was not running. I went out to investigate. They had not put the fuse box back in and restarted the the outside unit. I had to shut everything down and put the fuses back myself then wait for the system to reset. Fortunately the AC worked again especially since Adams does not work on Saturdays and I did not need to wait until Monday and take more time off work. I will definitely NOT use Adams again and will NOT refer them. There was another contractor doing some other work for me when Adams was here and he wanted to know who it was so that he made sure he never used them for his heating and AC.

I am very happy to use and recommend this company.

Reponse time was great, less than 2.5 hours from my call requesting service to driver being at my door. Tech was professional, quick to get to work, and quick to discover the issue and repair it. Was in an out in about 45 minutes. Will definietly being using Adams Heating Co. again for any heating and AC issues. Reasonably price.

My realtor recommended them to me, and I trust him very much. It was a great experience. They came on time, did what they had to do, and had a reasonable price. The new boiler is incredibly efficient.

Outstanding. A/C unit is 7 years old, this is the first problem we have had. Adams is a very personal company. Have dealt with the big cheese - Dale Adams several times and he is as trustworthy as they come. Got competitive estimates the first 2 times we used them, but they beat the other estimates by enough that I don't bother to get other estimates now.

We spent about $250 on that work and it went very well. They came out on a weekend, so that was helpful.

Like clockwork. They explained the rebates and other options very thoroughly and let us make the final model and price point. They left all of the needed materials to properly research the decision. Once we told them what we wanted, the work was completed the next day

They furnace was cutting off; they came out, couldn't find anything definitively wrong, and charged a service call. When it happened again, they came out, saw the problem, fixed it and did not charge an additional service call. I'm quite happy with them. I gave a B on price because it just seems expensive, but they could well be in line with everyone else for all I know.

The old furnace had some on going problems that cost me a lot. They came, removed the old furnace and installed the new one. They made it very easy and were excellent. They cleaned up after themselves and did a very good job.