Ace Appliance Repair

The first trip Larry stated the parts we needed and an approximate cost. He then started to work on the grill. 2 hours later he said he didn't have all the parts and needed to come back. He returned the next day with 2 heat distributors and put them on. I still don't know if they are official Viking parts. Then he "discovered" that all the connecting wires to the starter knobs needed to be replaced. The thing is every time I looked out, he didn't really seem to be doing much. He finished the 2nd trip, and left. 2 days later we went to use the grill. It didn't work! I immediately started calling the original phone number and just got the answering machine over and over again. I did leave messages but never received a response. This past weekend lucky for me, my father was in town and was able to repair the entire grill, including the rotisserie, in about 3 hours, with a $30 parts kit from Home Depot. I attempted to call again today and the phone number has been disconnected. This was the only chore that I have not used Angie's list. It has been a very expensive mistake.