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1-800-GOT-JUNK Cincinnati

Hauling, Garbage Collection, Dumpster Service,

About us

1-800-GOT-JUNK? is a professional, full-service solution to the junk removal needs of both residential and commercial customers. From a single item pick up to a whole house, our services provide cost effective, timely, efficient junk disposal. We pick up just about anything from broken appliances, worn out furniture, old mattresses, yard and garden debris, outgrown swing sets, and construction debris. You don't have to do a thing – don't crawl into the attic or basement, don’t lift anything, don’t sort anything. Don't use that dumpster rental - Call us! We show up on time at a time you schedule (even the same day), give you an up-front estimate, load the junk, and clean up. It's that easy. In an effort to keep our planet green, we donate and recycle as many items as we possibly can. In Dayton, we work with the Montgomery County Material Reuse Facility (McMrf). In Cincinnati, we have teamed up with St. Vincent De Paul in an effort to donate as many items that we can. Our estimates are free of charge and hold no obligation, but our teams are always ready to do the work! Give us a call or book online for your junk and clutter removal needs.

Business highlights

22 years of trusted experience

Services we offer

junk removal - homes - businesses

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8112 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
13%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.3
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 112 reviews

Zack L.
08/2023
1.0
dumpster service
  + -1 more
Got to my place and wanted $1,200 to remove already broken down boxes. Absolutely despicable. Absolute money grab!
Description of Work: Removable of garbage.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0


Dorothy S.
07/2017
5.0
hauling services
  + -1 more
fine. i think they are rather expensive, so would only call them for trash couldn,t get in back of truck.
Description of Work: large pile of junk needed to be removed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Steven M.
06/2017
2.0
hauling services
  + -1 more
Arrived on time. Expensive! One of the workers complained about lack of sleep. Damage done to stairway carpet. Will need to be replaced. Workers did NOT notify us of damage. When contacted they stated that they did not notice damage. Contacted regional manager. Sent photos. He stated he would get right back to us. Have not heard from them yet. Would absolutely never use again.
Description of Work: Remove 3 piece sectional sofa

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$380

Response from 1-800-GOT-JUNK Cincinnati
We take issues very seriously. The job was done 2 days ago in the afternoon, and subsequent to the issue being reported to us, we secured the contact information for the property manager and are in the process of contacting them to take care of this. It is extremely rare for us to have a complaint or damage from our customers---but with that said, we appreciate the issue and are already in process to remedy it.

Linda H.
10/2016
4.0
hauling services
  + -1 more
The overall cost was nearly $400. I paid a local dumpster rental service $200 earlier this year and put more trash into it. This service is great for small loads you want gone NOW. Otherwise, don't waste your money.
Description of Work: I had them take 2 couches, a love seat, 2 recliners, an ottoman and a gaming chair out of my garage.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

Rebecca S.
10/2016
5.0
hauling services
  + -1 more
They got everything, even an old refrigerator in the basement that needed the back base cut off to get it out from behind the bar
Description of Work: I had old furniture, junk and wood from having 3 trees chopped down

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary F.
06/2016
5.0
hauling services
  + -1 more
Great - positive people , in uniform, exceptional
Description of Work: Cleaning junk

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

KATIE C.
08/2015
5.0
hauling services
  + -1 more
Three young men and a truck arrived on time - actually a little early by my request. We walked around the house to survey what needed to be removed and then, provided a cost estimate. They immediately set about removing the agreed to items. Overall, they did excellent job, and were very easy to work with throughout the entire project!
Description of Work: Hauled away lots of old outside yard equipment, patio furniture, and wood. In our case the costs were determined by how much of the truck was filled.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$435

Response from 1-800-GOT-JUNK Cincinnati
Thank you so much for using our 1-800-GOT-JUNK? service! I am glad that you liked it. We appreciated your business and we look forward to seeing you again soon!

SUSAN H.
07/2015
3.0
hauling services
  + -1 more
The service was ok but there was a lot of back and forth as to what amount of junk equaled the $200.
Description of Work: I purchased a deal for $200 worth of junk hauling and removal services.
Rating CategoryRating out of 5
$175

Kristy S.
05/2015
5.0
hauling services
  + -1 more
The guys at 1-800-Got-Junk were great. I wouldn't hesitate to use them again. They are fast and professional. They arrived early, but called to ask if that would be okay. When they got to the house, all we had to do was point at the unwanted items and they took them out of the house and put them in their truck. We had quite a bit of stuff, but it only took them 30 minutes from start to finish. Great value and wonderful service.
Description of Work: Removed unwanted items from our home before a move.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from 1-800-GOT-JUNK Cincinnati
(removed member name), Thank you for using 1-800-GOT-JUNK?! We look forward to serving you again in the future.

marsha M.
03/2015
3.0
hauling services
  + -1 more
Same day service, very friendly and professional. will not use again too expensive. $158.00 to remove a television.
Description of Work: The guys were prompt and even early. Very friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$158

Response from 1-800-GOT-JUNK Cincinnati
[removed member name], glad to here the team did a great job for you. We do have a special price for a TV only which should have been presented to you, please contact us at 513-678-1516 and we will be glad to refund the difference.

Jennifer S.
03/2015
5.0
hauling services
  + -1 more
Greg and Jaime were great! They called when they said they would, showed up when they said they would, and did exactly what they said they'd do. They started by walking through my house as I pointed out (totally embarrassed) all the junk I had. They were completely professional and told me they would handle everything. They were quick, efficient, and careful to maneuver about my other belongings. I would definitely hire them again!!
Description of Work: Hauled away a half a truck worth of junk!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$328

Suzanne C R.
02/2015
5.0
hauling services
  + -1 more
The company stayed a few minutes extra minutes. My total cost was $218 of which I paid $18. They were absolutely wonderful, professional, accommodating, and respectful of my home.
Description of Work: I purchased a big deal for $175 for $200 worth of junk hauling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

Response from 1-800-GOT-JUNK Cincinnati
Thank you for using 1-800-GOT-JUNK? and we look forward to seeing you again!

Carolina G.
01/2015
5.0
hauling services
  + -1 more
They came out the day I purchased the deal and everything went wonderful! This is actually the 2nd time I’ve used them.
Description of Work: I purchased a Big Deal for junk hauling and removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from 1-800-GOT-JUNK Cincinnati
Thank you for using 1-800-GOT-JUNK? again, your comments are very much appreciated and we look forward to seeing you again!

Kevin A.
10/2014
5.0
hauling services
  + -1 more
We use them all the time. They send emails all the time for discounts so I got $40 off this service. They are very, very professional. They are in uniform and they show up on time. They call ahead of time and they are super, super fast. They clean up afterwards.
Description of Work: We just moved and they came and took a bunch of crap out of the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from 1-800-GOT-JUNK Cincinnati
Thank you VERY much for being such a loyal customer of 1-800-GOT-JUNK?! We really appreciate it! We will look forward to seeing you again soon!

Meagan Y.
07/2014
5.0
hauling services
  + -1 more
Overall, they did a great job! I scheduled them for a same-day pick-up. They were very nice, friendly, and professional. They even made sure to clean up the area before they left, which I really appreciated. My only criticisms are: 1) They should have been more up-front about the cost to haul away stuff. I didn't know until they arrived that they charge extra to remove things that have freon (e.g., window a/c, refrigerator). 2) They called to say that they would arrive between 5:30 and 6:00 and they actually arrived barely by 6:00.
Description of Work: Removed a refrigerator, window a/c, broken desk and broken tv stand.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$225

Response from 1-800-GOT-JUNK Cincinnati
Thank you SO for using our service! We really appreciate it and your input is important to us. We are all about up-front pricing and we should have shared our freon removal charge with you up-front. I will review this with our sales center, which will help them improve for the future. I am glad that overall, you enjoyed our service. We look forward to serving you again soon!

RITA S.
06/2014
5.0
hauling services
  + -1 more
I had an excellent experience with this company. They could have scheduled my pick-up the day after I called if I was available then, but I wasn't. It was easy to get the date and time I did want. The driver called me about a half hour ahead of time and arrived in the middle of the two hour window I was given. They gave me an estimate of the amount of space my junk would take up in the truck and what the price would be when they arrived and they were correct in their estimate. I appreciated that the company uses small pricing increments based on how much of the truck is filled so that you aren't paying for empty space. I was surprised that they could get everything I had in one truck - they are great packers! I had several large items, including a sofa, a queen mattress and box springs, and 2 old TV's, plus about 1/2 of one side of my 2-car garage full of small pieces of furniture, old light fixtures, etc. I also had a few items in other rooms in my house and a pile of bricks next to my patio . I was surprised that the 2 employees were able to load everything up in about an hour and even swept out the side of my garage holding all of the junk. I told them it was necessary for them to sweep out the garage, but they said that it was part of the service. I would definitely use this company again!
Description of Work: Removed junk from inside and outside of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

Response from 1-800-GOT-JUNK Cincinnati
Thanks you SO much for using our 1-800-GOT-JUNK? service! And--thanks for your very kind rating of our service. Our goal is always to WOW our customers! We look forward to seeing you again soon!

Jeffrey L.
06/2014
5.0
hauling services
  + -1 more
When I was quoted a price over the phone, i was not told there is a two hour minimum.
Description of Work: Removed large items from basement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from 1-800-GOT-JUNK Cincinnati
Thank you for using our 1-800-GOT-JUNK? service! ...and also for your comments and input, as well as your A rating; we really appreciate that. We do not have 2 hour minimums. Please contact us so we can better understand. Thanks!

Brandon J.
06/2014
5.0
garbage collection, hauling services
  + 0 more
They called beforehand to let me know when they would arrive, and arrived on time. They gave me an estimate before starting work and the final price was actually lower than the estimate. They cut up all of the long boards so they would fit on their truck, loaded it, and hauled it away.
Description of Work: Cleaned up construction debris from tearing out a deck.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from 1-800-GOT-JUNK Cincinnati
Thank you for your review of our service and your A rating of our service! I am glad that we were able to cut the boards to fit them on the truck; our goal is to take care of everything that you need removed---even if it requires demoing some items. We look forward to seeing you again in the future!

Karen R.
05/2014
5.0
hauling services
  + -1 more
Good communication to let me know when they would arrive. They worked quickly and were very careful when moving item through the house. Highly recommend!!!
Description of Work: Great customer service!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from 1-800-GOT-JUNK Cincinnati
Thanks you SO much for using our 1-800-GOT-JUNK? service! And--thanks for your very kind rating of our service. Our goal is always to WOW our customers! We look forward to seeing you again soon!

Chris H.
05/2014
5.0
garbage collection, hauling services
  + 0 more
Great, 2 guy crew were very professional and finished the job in about 45 min. They called ahead and arrived on time at the front of 2 hr. window provided that morning.
Description of Work: Hauled 1/2 truckload of junk, including old metal swing set, from backyard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Response from 1-800-GOT-JUNK Cincinnati
[member name removed]...thanks VERY much for using our 1-800-GOT-JUNK? service! I appreciate your very kind comments and review of us. We look forward to seeing you again in the near future!

KEVIN S.
04/2014
5.0
garbage collection, hauling services, home & garage organization
  + 1 more
They took a truckload of things away and cleaned up very well.
Description of Work: We hired Got Junk to clean out my mother-in-law's home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Response from 1-800-GOT-JUNK Cincinnati
Thanks you SO much for using our 1-800-GOT-JUNK? service! And--thanks for your very kind rating of our service. Our goal is always to WOW our customers! We look forward to seeing you again soon!

Sheri S.
04/2014
5.0
hauling services
  + -1 more
Very impressed with the friendliness and professionalism of the workers, would definitely use them again.
Description of Work: QUICKLY removed accumulated junk from 2 garages.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from 1-800-GOT-JUNK Cincinnati
Thanks you SO much for using our 1-800-GOT-JUNK? service! And--thanks for your very kind rating of our service. Our goal is always to WOW our customers! We look forward to seeing you again soon!

gary O.
03/2014
4.0
hauling services
  + -1 more
I purchased an Angie's List Big Deal for this service and it worked out fine. They came when they were supposed to come, so I liked that. They took what they were supposed to take. The service was just average and not exceptional, but they did what I wanted them to do.
Description of Work: I used 1-800-GOT-JUNK? Cincinnati to haul away some junk.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from 1-800-GOT-JUNK Cincinnati
We are glad that you took advantage of the awesome discount with The Big Deal and that you used our 1-800-GOT-JUNK? service! We want to wow our customers every time we come out. We will contact you soon to find out what we could have done better. Thanks for using us and we look forward to providing our service again for you in the future!

Dorothy M.
03/2014
5.0
dumpster service, hauling services, Uncategorized
  + 1 more
We were very pleased with them. We had purchased a big deal from Angie’s List. There was a discussion that we had to pay $40 extra other than the big deal as when they came and saw the stuff they thought it was too much and we told them that we wouldn't’t pay extra. They filled the truck and then the remaining they brought it out from the trash and put it out in the end of our driveway. We just wanted to get rid of it whether the trash takes it or the junk takes it, it was fine. So they swept up the basement so beautifully and they were just perfect. They did an excellent job. Other than the slight difference of opinion about whether or not it was a pickup truck, they were excellent.
Description of Work: 1-800-got-junk? Cincinnati did dumpster service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from 1-800-GOT-JUNK Cincinnati
We love your comments and your review of us. Our goal is to always to WOW our customers. Thanks for using our 1-800-GOT-JUNK? service. We look forward to seeing you again soon!

Ann S.
03/2014
5.0
garbage collection, hauling services
  + 0 more
The two workers from 1-800-Got-Junk arrived on time and gave me an estimate based on the volumn of items I wanted removed. Although it seemed a bit expensive, it was competitive and I liked that the company recycles over half of what it collects, thus keeping it out of landfills. They removed the items quickly and carefully, and when they had loaded it into their truck, stacking the items as compactly as possible, the cost was actually less than what the estimate, so I was pleased about that. The workers were professional, worked quickly, and were very courteous. I would definitely recommend them.
Description of Work: Removed several pieces of furniture and mattress set as well as other miscellaneous items.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$254

Response from 1-800-GOT-JUNK Cincinnati
We love the fact that you value the re-purposing and recycling of items that we do at 1-800-GOT-JUNK?! On average, more than 61% of the items we take from our customers gets recycled and repurposed. Thanks SO much for using our 1-800-GOT-JUNK? service! We look forward to seeing you again in the future.

Contact information

11964 Tramway Dr, Cincinnati, OH 45241

www.1800gotjunk.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hauling,
Garbage Collection,
Dumpster Service,
Home and Garage Organization,
House Cleaning,
Leaf Removal

FAQ

1-800-GOT-JUNK Cincinnati is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

1-800-GOT-JUNK Cincinnati accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, 1-800-GOT-JUNK Cincinnati offers free project estimates.
Yes, 1-800-GOT-JUNK Cincinnati offers eco-friendly accreditations.
No, 1-800-GOT-JUNK Cincinnati does not offer a senior discount.
No, 1-800-GOT-JUNK Cincinnati does not offer emergency services.
Yes, 1-800-GOT-JUNK Cincinnati offers warranties.
1-800-GOT-JUNK Cincinnati offers the following services: junk removal - homes - businesses

Contact information

11964 Tramway Dr, Cincinnati, OH 45241

www.1800gotjunk.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM