Tri County Cleaning Services

I'd probably be fairly happy with the results if they had FINISHED the job for which they got paid. I would not ever consider hiring them again for anything.

Cheryl and her crew were exactly on time at 9:00 in the morning on Saturday, VALENTINE'S DAY! I needed more than just a regular cleaning. Because of health issues, I needed a thorough cleaning. I had a housefull of empty boxes that needed to be broken down and hauled off, alot of deliveries that are still in the boxes because I have no place to put them needed to be moved and stacked, my ex's stuff needed to be boxed up and moved out to the shed, and then clean the house. They did EVERYTHING, AND MORE!!!!!! They scrubbed down the kitchen and the bathroom, cleaned, and I mean CLEANED, the hardwood floor in my office and vacuumed the carpet throughout the house, dusted furniture, washed the dishes BY HAND, dried them all and put them away!!!! There were three of them and all were very professional and I cannot say enough good things about the job they did for me. I feel that I got my money's worth and then some. They got here at 9:00, and the three of them worked continually until they pulled out at 8:00 tonight!!! I would like to amend this reference. When they left my home, they left all of the trash stacked on my front deck, with the understanding that they would come back every Wednesday evening to take part of it out to the road for my trash to pick up Thursday morning. Needless to say, I have only seen them back ONCE!!! Ms Carroll is very good at coming up with excuses as to why they can't come out. The first week they didn't show up, didn't call or text and I didn't hear anything until well into Thursday. She explained to me there had been a new granddaughter born on Wednesday, and the day was really hectic, and she was sorry they didn't make it out. The next Wednesday, again no show no call no text until Thursday when Ms Carroll emailed me to say Sorry, but I don't think we could have gotten up your driveway in the snow with the truck. I agreed with that, but notice on the day she was supposed to be out here would have been much more professional. The next Wednesday, AGAIN, no show no cal, no text and no email until Thursday when she responded back to my email to her asking when they were going to finish the job! This time it was ALL ATTITUDE! saying her son-in-law and the owner of the truck, Sam, had the flu and she didn't appreciate the tone of my email, and that they would be back out when he was over it to set EVERYTHING out at the curb at once for my trash to take. Needless to say, this was NOT the agreement we had and I told her that if she did anything that cost me extra money, I would charge HER for it and expect a refund of whatever it cost me. This week, it is now Saturday evening, and I still have not heard from, nor have I seen them. They did not come back on Wednesday evening, AGAIN, no show no call, no email. She is now completely ignoring my emails. I may end up having to sue her for whatever it will now cost me to have this hauled off by someone else.