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Midwest Total Security (formerly Midwest Total Sys

Home Security Systems, Phone Wiring, Heating and Air Conditioning,

About us

Since 1981, our company has been proudly providing residents of Ohio with complete protection from theft, fires, and other disasters. We are a fully licensed, bonded, insured, and certified company that will only use top-of-the-line security products, and then offer them to our customers at prices that won't be beat by our competition, regardless of what they're promising. At Midwest Total Security, we want to protect as many Ohio residents as we possibly can, which is why we have recently merged with another company. This expansion allows us to provide fire protection and security needs for even more of our local communities throughout the state.

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Residential/Commercial Security and Fire Systems - Installation, Repair, and 24H Monitoring Residential/Commercial Fire Protections Services Inspection/Repair of Sprinklers, Backflows, Extinguishers, Exit Lights, and Hood Systems Residential/Commercial Installation and Repair of Vacuflo Systems

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.18 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
13%
3
13%
2
13%
1
13%


Rating CategoryRating out of 5
quality
4.4
value
4.0
professionalism
3.9
responsiveness
3.9
punctuality
4.3
Showing 1-8 of 8 reviews

Bob D.
03/2022
1.0
home security systems
  + -1 more
Midwest Total install a security system on my new build in the 1990s. A little over a year ago I needed a new battery. An employee replaced it without any problems. A little over a month ago, the battery refused to work. I’ve placed five phone calls with Midwest Total and they have not responded to my inquiries. There is no follow-through whatsoever! I take it they do not care about older accounts. What poor business practices! Bob
Description of Work: Replacement battery

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


BRUCE P.
10/2006
5.0
electrician, heating & air conditioning/hvac, phone wiring
  + 1 more
unknown
Description of Work: Midwest wired in our phone and cable to our new home build. They also install a central vac system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

ELIZABETH S.
07/2006
5.0
home security systems
  + -1 more
They were right on time and very professional.
Description of Work: We replaced a patio door and they reinstalled the security system sensor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

JAMI C.
09/2005
4.0
phone wiring
  + -1 more
MIDWEST BROUGHT OUT CHEAPER MODULES WHILE DOING THE FINAL PHASE OF WORK. WE POINTED OUT THAT THOSE HARDWARE WAS NOT WHAT HAD SPECIFIED ON THE CONTRACT TO USE. THE FIRST REACTION OF THE COMPANY WAS TO SAY THOSE HARDWARE WAS THE SAME AND THAT'S WHAT THEY ALWAYS USE. FORTUNATELY WE HAD ALL MODEL NUMBERS AND BRAND NAMES SPELLED OUT IN THE CONTRACT. IT TOOK SOME EFFORT TO HAVE THEM FINALLY AGREED TO USE MODULES SPECIFIED IN THE CONTRACT. DURING THE WAITING PERIOD, CALLS TO THE COMPANY FOR STATUS WERE NEVER RETURNED. MIDWEST'S BID WAS HIGHER THAN OTHER BIDS WE HAD. WE HAD EXPECTED COMPANY WITH THAT SIZE WOULD BE RELIABLE AND WOULD HAVE NOTIFIED CUSTOMER IF THE DELIVERED PRODUCTS WERE CHANGED/DIFFERENT FROM THE CONTRACT. THE ORIGINAL SELLS MAN NEVER ONCE RETURN THE CALLS WHEN WE WERE ANXIOUS TO RESOLVE THE ISSUE WITH THE COMPANY.
Description of Work: WIRED LOW VOLTAGE LINES - RG 6 AND CATEGORY 5 CABLES FOR A NEW CONSTRUCTED HOUSE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$1,800

VICKI M.
08/2005
5.0
home security systems
  + -1 more
PRICE IS FOR MONTHLY MONITORING. VERY RESPONSIVE.
Description of Work: INSTALLED NEW SECURITY SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

DOUG R.
10/2004
5.0
home security systems
  + -1 more
THE TECHNICIAN WAS VERY HELPFUL, THEY SEND THE SAME ONE EACH TIME.
Description of Work: DID A REPAIR ON ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD P.
01/2004
2.0
home security systems
  + -1 more
FAILED TO INSTALL WINDOW SENSORS ON ALL GROUND FLOOR WINDOWS WHICH WAS LISTED AS ITEM #1 ON THEIR CONTRACT. FAILED TO PROVIDE DOCUMENTATION FOR SECURITY SYSTEM. HAD TO BE REMINDED THREE TIMES TO COME BACK AND INSTALL TWO MISSING VACUUM OUTLETS. HAD PLANNED TO HAVE THEM INSTALL OUR HOME THEATRE. WE QUICKLY CHANGED OUR MIND ON THAT.
Description of Work: DURING CONSTRUCTION OF CUSTOM HOME, MIDWEST TOTAL SYSTEM WIRED HOUSE FOR A/V, INSTALLED CENTRAL VACUUM SYSTEM, AND INSTALLED SECURITY SYSTEM. ALL ASPECTS OF DEALING WITH COMPANY, QUALITY OF WORK, AND FOLLOW-UP WERE POOR.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$5,000

ALEXANDER C.
11/2001
3.0
home security systems
  + -1 more
THIS COMPANY DOES EXCELLENT WORK, BUT NEEDS TO EITHER STAND BY THE MOTION DETECTORS THEY SOLD US, OR INSTALL ANOTHER SOLUTION THAT PROVIDES THE SAME BENEFIT, OR REFUND OR CREDIT WHAT WAS PAID FOR THIS FEATURE. WE WOULD REALLY LIKE TO HAVE THE ADDITIONAL PROTECTION.
Description of Work: NEW ALARM SYSTEM INSTALLED IN NEWLY BUILD HOUSE. ALARM IS MONITORED BY MIDWEST'S SERVICE PROVIDER. FAULTY MOTION DETECTORS HAVE CAUSED 4 FALSE ALARMS. COMPANY CLAIMS WE SHOULD HAVE KNOWN MOTION DETECTORS WOULD NOT WORK, THEY ARE PROBLEMATIC. MULTIPLE SERVICE CALLS LATER, WE STILL CANNOT USE THE MOTION DETECTORS AND MUST ONLY USE THE ALARM IN THE

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$4,000

    Contact information

    625 South Watt Street, Chillicothe, OH 45601

    www.midwesttotalsecurity.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Phone Wiring,
    Heating and Air Conditioning,
    Electrical,
    Central Vacuum Cleaning

    FAQ

    Midwest Total Security (formerly Midwest Total Sys is currently rated 4.1 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    Midwest Total Security (formerly Midwest Total Sys accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Midwest Total Security (formerly Midwest Total Sys offers free project estimates.
    No, Midwest Total Security (formerly Midwest Total Sys does not offer eco-friendly accreditations.
    No, Midwest Total Security (formerly Midwest Total Sys does not offer a senior discount.
    Yes, Midwest Total Security (formerly Midwest Total Sys offers emergency services.
    No, Midwest Total Security (formerly Midwest Total Sys does not offer warranties.
    Midwest Total Security (formerly Midwest Total Sys offers the following services: Residential/Commercial Security and Fire Systems - Installation, Repair, and 24H Monitoring Residential/Commercial Fire Protections Services Inspection/Repair of Sprinklers, Backflows, Extinguishers, Exit Lights, and Hood Systems Residential/Commercial Installation and Repair of Vacuflo Systems

    Contact information

    625 South Watt Street, Chillicothe, OH 45601

    www.midwesttotalsecurity.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed