Accurate Heating & Cooling

They're excellent. I went good, fine. They're definitely an A. They are a little pricey but they always provide professional service. I would recommend them.

It went very well.

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They were right in time. Very neat. Did a quick professional job. Will recommend to others

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It went well.

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Everything went great! When Mike provided the quote, he said they could do the work the next day; we waited until after Memorial Day. The installers (2) arrived a little after 7:00 AM (we had forgotten to ask what time they would start). Told us it would take about 8 hours for installation; they were done around 3:30. Covered the carpet with plastic so they wouldn't get it dirty, even though I told them it wasn't necessary. No problems with install, except one part was needed but the estimator (Mike) brought the part, leaving the installers to continue working. The installers were very professional, and the new unit is operating just as I expected/hoped. Would recommend Accurate HVAC highly!

They were here just before 8am as promised, and went right to work, one worked inside getting out the old furnace (which was more then what they bargained for as we live in a Manufactured Home) and the other worked getting out air unit,just before the rain started they put up a shelter outside to keep everything dry, and continued working in the rain. the guys worked very well together and within 6 1/2 hours completed the job. They cleaned up there mess and explained how everything worked before leaving. We are very pleased with there work and Thank Mitch Higgins in helping us, to choose the right unit for us.

he had the air fixed within 10 minutes

Our furnace gave up on us on New Year's Day. It was an extremely cold winter. We contacted them and they sent someone out on that very day. It cost $78.00 for the repair. We were not comfortable with a gas furnace that was acting up in the dead of winter and called them to give us a quote for replacing ours with a new, high efficiency furnace. The cost was approximately $2000.00 for everything. We told them to do it and literally within 3 working days it was installed. This is the second time we have used them. The first time was to install a heat pump in our home. They came in and put covers on their boots and then cleaned up after themselves before they left. They were respectful both times. One of the guys even said our very loved but fat little mutt was pretty. I would never hesitate in recommending this company for any service they provide. We are so grateful that they did the work so quickly and for such a fair price because they were concerned for our wellbeing. Did I mention that it was very cold this last winter?

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Brad, was polite and responsive to any and all questions I had concerning my A/C units and what was being done. I initially called them on Saturday and set up an appointment for the next Monday. Temps on that Monday were well above 95 with heat index above 103. Unit had bad and leaking capacitors. These were replaced. Before any work was done I was informed of cost of replacement items. He got the unit up and running but, suggested that I should have a leak test done on the system.. While Brad was there I phoned their office and set up the test for the next day. On the next day, Brad again was the fellow lucky enough to have to climb into the attic to check out the air handler, etc. I felt for him. it had to be 125 or 130 degrees up there. Some leaks were found near the outside unit at the valves. I was again informed of replacement pricing of the valves. My decision at this time was not to replace them as I would have about 1/2 the cost of a replacement A/C unit by the time this work would have been completed along with the amount spent on the previous day. I am aware that my units are at or past their usefulness, they are 25 years old. Brad put a type of sealant on the valves to slow down leakage. This will give me some time to make a decision as to replacement of my aging units. I also requested PM on the larger down stairs unit. This was done, at an additional cost, and all seemed to be fine, there. I have no complaints on the work that was done and the manner in which it was done. That being said I must enter my own personal observation here. Accurate Heating purchased the smaller business that installed and serviced my HVAC for several years. It seems to me that some of the personal touch that went with the smaller business has gone away. Being a larger company means that some of the one on one service is left behind. Although Brad did a great job, it just seemed that each and every thing had a dollar sign attached to it. I know it is not him personally... it's just business. Case in point, when the old company (Humble) was called for annual PM on our units all were checked for one price. This time, since I requested a secondary inspection of my other unit, there was a charge for it, over and above the initial service call. I would have thought this would have been done as a part of the service, since they were at the location, any way. As I said, all work done by the tech. was done in a professional and polite manner, and in a timely fashion. My only complaint is that I seem to have lost the personal touch that was a part of the past.

They had to reorder this part because it is an unusual size. They rushed both orders and scheduled service call as soon as part came in. They kept in touch with me the entire time. They were also very kind to us during the period of my mother's sudden passing, extending the time for us to purchase their maintenance contract until the decision could be made appropriately to do so, thus saving us $200.

It went great they were very helpful and punctual in getting system installed.

THE TECHNICIAN WAS POLITE AND PROFESSIONAL IN HIS WORK. HE WAS ALSO HELPFUL IN ANSWERING ALL QUESTIONS THAT I HAD. WHEN HE LEFT THE FURNACE WAS OPERATING GREAT AND THERE HAS BEEN NO CALL BACK NECESSARY.

Workers handled themselves courteously and professionally. Came on time, did the work competently, left no mess for me to clean up after. Was billed later for work. Price was not exhorbitant (I always hate paying for these kind of services which my Dad and brothers used to do for me for free when I used to live near them -- so, I would begrudingly describe their price as "not cheap, but probably fair").

They had it fixed by about 3pm that Monday. They even drove to Columbus to get the replacement.

They do great work. If I needed Mark for any AC services he would always make an appointment with us.

The interaction was pretty good but the service took 3 months, which was much longer than the 2 weeks they told us it would take. You will get his personal attention, but timeliness may be a concern.

They are really good. They come when they say they are going to come, and they call ahead. They have caught a bunch of problems before they have become major problems and fixed them with a minimum of fuss and expense. I do like them, and I will continue to use them.