Portman Electric Inc

We had intended to get at least two estimates; however, after Dustin left our home, my husband was totally sold. Dustin is a real asset to Portman. Neat, smart, and willing to put in as much time as necessary to answer all our questions. The weather was still not ideal (February) and we were able to agree to do the install in March. Our house was built in 1930 and so it needed a new electric drop and a gas meter upgrade to meet the needs of the generator. All that was discussed agreed to up front so there was no delay. The only glitch came from the city permit clerk. The price of small town living.

Dustin came out to give us a quote on the project during the summer. He was right on time for this appointment, and was very thorough in both his presentation and answering all the questions I had about the project. Within a day, I had the quotes for the two potential Generac units we could have used for the project. We then scheduled the project (full day) for a mutually agreeable time in October. The installation crew (2 electricians and 1 plumber for the gas line) were on-site right on time and reviewed the game plan for the installation with me. From there, they got right to work, being very careful to lay protective coverings on the flooring in the house. The project was done as agreed, and then they gave me a run through of how the unit worked, maintenance, etc. A couple of weeks later, they came back and met with the city inspector to finalize the required inspection of the unit and related installation. I would definitely recommend Portman Electric for the installation of a generator, and would also consider using them for other electric projects around the house. Nice work by the Portman team!

They were very professional from the quote to the installation. The work site was clean and neat when they left..

Dustin is one of the most professional service providers we have had to do work in our home. He was also courteous, timely, and knowledgeable. We will be hiring Portman Electric to do all of our future generator maintenance.

Portman provided excellend service from initial point of contact through installation. On initial contact we received a return call from Dustin Pettry who scheduled a convenient evening call to assess our needs and provide a quote in March 2014. I originally saw him on a local TV station covering the benefits of a standby generator and was impressed by his presentation. In researching Angie's List they are A rated and all reviews on generator instatllations were very positive. He provided my request for references in my area which were very positive. I also checked with our City who reported a number of installations in the city and no reported issues. Based on our needs we selected the 17kw whole house generator. A convenient date was scheduled and the unit was installed in April 2014. The installation crew was excellent. They were efficient and cleaned up after the installation. The requried city inspection was conveniently scheduled within the week. The owner Jeff Portman was on-site for the inspection and took the time to answer any additional questions I had. We had a summer storm shortly after installation which knocked power out so the unit was quickly tested and performed as advertised. Recently their office initiated a call to schedule my annual maintenance check. Very impressed by their overall quality of service. The price included taxes, permit and a 5 year extended warrantly offered through Angie's List.

Very easy folks to deal with. Called, made appointment,they came while I was at work then called me and billed the service call to my charge card. As always they were very cordial on the phone and came exactly as scheduled.

The team was awesome! They showed up on time, did all the complicated wiring and installation work, cleaned up afterwards, hauled away the trash, and showed me everything I needed to know.

After much online searching I asked for an in-house survey by Kohler and Generac generators from local providers. Dustin from Portman won my business. He quickly assessed what size generator was required for a whole house solution. By putting the air-conditioner on a lower priority (the system would shut it down if demand went too high), I got by with a smaller unit. This, also, allowed me to have all the electrical switching done at the meter and not at my inside panel. The contract was signed and an install date selected. As is normal with me I had a few more questions. Dustin quickly answered them all by phone or email. The installation day arrived along with brutally cold weather conditions (5-10 F). They showed up around 9 AM and worked without a break till the job was done around 3 PM. The installation crew (Adam, John and Dennis) were knowledgeable, friendly and took extra precaution to prevent damage to my home.

The service was good. We did not have any problems. They showed up when they said they would. They scheduled us in a timely manner. Everyone was nice, friendly and knowledgeable.

very well-showed up on time, did not take any breaks and were here all day, cleaned up and ran sweeper when they were done-very polite very professional & very courteous and respectful--would definitely recommend this company

Called Portman and requested information about a standby generator - at the time we hadn't decided for certain if we would purchase but wanted to see our options. Dustin came out several days later to assess our electrical needs, explained options and provided an estimate several days later. Dustin was very helpful and answered all of our questions very thoroughly. Once we decided to move forward, Dustin provided me with sizing to contact the gas company in prep for the installation. A new gas meter and service line were required to support the generator. Was contacted by Portman about 4 weeks later to schedule an installation date. The installation went very smoothly - Adam and Dennis did an excellent job and were very neat and tidy with their work. Everything was cleaned up to my satisfaction and, upon completion of the work, Adam walked me through the generator and components and explained things very thoroughly. City inspection of generator yielded no issues. Very satisfied with the job and would definitely use Portman Electric in the future.

They were very helpful in what their recommendations were. They were not condescending. Diane and Donna from the office staff are wonderful.

John did a nice job... Knew what he was doing and kept me well informed of what he was doing. Did not have all the parts that were needed on hand. Kept power outages to a minimum.

P.S. We did get an estimate from Clover electric lol same job $4,800.00 plus the cost for the new heads. Ridiculous. Trust me call Portman, this company is realistic and professional and they get the job done. They have an experienced crew that r real electricians not trainees. Those other guys charge u $79.00 just to come out whether you go with them or not. Portman electric top notch contractors !

I checked around on price and they were the lowest, then they threw in an extended warranty because I attended the Home and Garden Show and still took the Angie's List coupon. They arrived right on time, were very neat and professional. My house in 80 years old and the wiring is not the best. They spent a considerable amount of time on the fuse box, tightening wires that were installed poorly and even changing two fuses that they said were too small for the load - ALL AT NO ADDITIONAL CHARGE. We own two industrial buildings and in the future will call Portman for our electrical needs. They were great.

Portman was outstanding, very professional and cost was good. We checked other companies for generators and Portman's price was the best. They came out right when they said, laid tarp throughout work area to keep it clean, helped to identify electrical breakers to put on the panel and were thoroughly professional. I can't think of a single issue we had with them. Would absolutely use them again, in fact, they are installing my mother's generator later this month.

They provided us with an estimate of work to be performed, but haven't used this provider yet...

Electrical power occasionally goes out in this area. In October 2012, when Hurricane Sandy came through northern Ohio, the power was off for a week. After dealing with the reconstruction caused by the storm I wanted to get a backup generator. I contracted three companies I found on Angie's list. There were several reasons I chose Portman Electric - It was obvious that Portman Electric installs many backup generators, in comparison to other companies who occasionally install a generator. Doing this on a regular basis gave me confidence the job would be done correctly - Portman services the generator they install. Other companies refer service to a third party - A backup generator requires connections to the electric and (in this case) gas supply. Portman was the only company who would take care of the entire jobs. Other companies would take care of part of the job - either electric or plumbing - and I had to coordinate with a contractor who took care of the other part of the job. I scheduled the installation date two months in advance. I received a call two weeks prior to the installation, and the morning of the installation, to confirm the appointment. I was advised the power to the house would be off for an hour or two (both during the initial estimate process and on the appointment confirmation calls). It was suggested the heat be turned up earlier in the day to make up for the period of lack of power. The area where the generator was being installed had about a foot of snow. The crew removed the snow and cleared the area. The gas line had to be buried, and a trench was dug for the gas line in an area where the ground was frozen. The installation is is very neat. It's obvious that providing installation quality is important to his company. The entire installation took about four hours. Dustin Petrey,, the person who did the initial estimate and one of the installers, showed me the important areas of the generator, gave me information about its weekly test and answered all other questions I had. The Portman Electric crew did an excellent job and I highly recommend them.

Install Generac generator. for uninteruptable power supply. Install electrical panel. Repair existing wiring, lights, and switches.

Showed up on time. Justin and his co-worker were plesant and very professional. They went right to work installing the new 17k generac generator. Justin noticed that a prior electriction had made a mess of our 400 amp panel. He went out of his way to rewire the panel and bring it up to code. Everything they did was very neat and professional. When the job was finished you would never know they were there. I am going to have them back to do outside lighting in the spring.

They were very professional and punctual. He provided literature pertaining to the install process and had pictures of previous jobs. He gave three different options ranging from 7kw up to 14kw generators. The whole process was a pleasure and he answered my questions fully, even after the initial quote. He called back after the quote for a follow up. I did not go with them however, due to another highly rated Angie's List competitor having a significantly lower price for the same product.

I can not say enough about the professionalism shown by all of the staff I dealt with was simply outstanding. All the people I had and interaction with from Dustin, the scheduler and most of all the installation team are outstanding. The day of the installation arrived and so did the installers, very punctual. They provided an estimate of how long the installation would take and went right to work. Before they turned off the power they informed me so I would be able to shut down our computers. Overall I was very impressed with the installation. They cleaned up all the areas they worked in both inside and outside. I will use them in the future for any electrical work I need done. As a retired regional service manager I can really appreciate the outstanding and professional team Portman Electric has working for them.

We met with Dustin in August, 2013. He was very knowledgeable and gave a full explanation of their product and what to expect with the installation. He checked all locations that would be necessary for the installation. These included the electrical box, the generator unit, and the gas line. He showed pictures so we fully understood what to expect.with each step.He promised all permits, inspections, and specialty work such as gas line hookup would be handled by licensed professionals. Additionally he assured us that all work would be completed in one day. They did exactly what they promised. Every person on their crew was polite, pleasant and respectful. All seemed quite skilled at their task. We also are very pleased with the neatness and appearance of the unit and the new electrical box. It seems they use quality materials. We also like the self checking function that is built into our generator.We already has an occasion to experience what it was like to loose power and have the generator kick in. Great to know we have that protection.

Called for an estimate...Dustin came out and was very informative and professional. They may not have been the least expensive but in my experience sometimes you get what you pay for, and with this upgrade to our home we wanted to make sure we chose wisely. And it seems we did! Very happy with the install and cleanup! I would definitely recommend them to family and friends.

After losing my electric service for over three days in 2012, I decided to have a backup generator installed. I selected Portman Electric because of their references on Angies List. This was also the time to have my 59 year old electric service boxes updated. The location for the generator and the paths for the gas and electric lines were established by Mike and I and the gas line sub-contractor at the time of the initial review and prior to receiving the proposal from Dustin. From the proposal I selected the larger generator so the whole house would be covered with my careful use of the circuits. Dustin and Adam arrived on time on the selected day and began work right away. Adam took charge of the electric panel installation. I had several electric boxes in an ugly configuration, but Adam was able to consolidate them into one neat modern circuit breaker panel. His work was meticulous and orderly. I understand the before and after pictures of the fuse panel have already been used by Portman as a selling point. Dustin proceeded with placing the generator at the desired location and establishing the path for the electric conduit and gas line. The lines were neatly placed in position as initially determined. Dustin connected the generator to the many wires in the conduit between the generator and the transfer switch which is mounted next to the new circuit breaker panel. He also connected the remote monitor which is mounted in the house so I can check on the condition of the generator. The sub-contractor, selected by Portman, for the gas line arrived on time and proceeded to intall the additional gas line. This sub-contractor worked closely with Dustin and Adam providing another set of hands as needed. The house was without gas or electricity for the entire day but they completed the entire job in one day. The entire job was done very neatly and professionaly. I am very pleased.