McHugh's Plumbing Inc

VERY GOOD RESPONSE, PROMPT, EFFICIENT, GOOD PRICING AND EXCELLENT WORK. I WILL BE USING THIS COMPANY FOR ANY FUTURE PLUMBING JOBS.

BOTH PLUMBERS WERE VERY NICE AND KNOWLEDGEABLE. THEY CLEANED UP AFTER THE JOB COMPLETELY. YOU WOULD NEVER KNOW THE WORK HAD BEEN DONE EXCEPT THAT THE DRAINS RUN FASTER THAN EVER. I'VE HAD SEVERAL OTHER PLUMBERS, BUT MC HUGHES IS DEFINITELY NOW MY PLUMBER FOR KEEPS. I WOULDN'T CALL ANYONE ELSE.

MR. MCHUGH KEPT ME INFORMED OF HOW HE WAS RUNNING ON A PRIOR JOB SO THAT I WOULD KNOW WHEN TO EXPECT HIM. HE WAS VERY POLITE, WENT RIGHT TO WORK, FIXED THE PROBLEM, AND CLEANED UP AFTER HIMSELF.

I HAD A BURST WATER SUPPLY LINE (OCCURRED ON A TUESDAY). I TURNED OFF THE WATER SUPPLY TO THAT LINE. THERE WAS MUCH WATER DAMAGE THAT HAD OCCURRED. MY DAUGHTER HAD MCHUGH'S PLUMBING OUT TO HER HOUSE AND RECOMMENDED HIM TO ME. MR MCHUGH WAS SUPPOSED TO COME OUT WEDNESDAY AND CHECK THE PLUMBING, BUT HE DID NOT COME OUT UNTIL THURSDAY. WHEN HE DID COME OUT THURSDAY, IT WAS AT HIS CONVENIENCE. HE CAME TO MY HOUSE ON HIS WAY HOME FROM ANOTHER JOB, SINCE I WAS IN-BETWEEN THAT JOB AND HIS HOME. FROM THE MOMENT THAT HE ENTERED MY HOUSE, HE CONTINUALLY TOLD ME THAT HIS TIME WAS VALUABLE AND, SINCE IT WAS AFTER 6PM, THAT IT WAS EVEN MORE EXPENSIVE FOR ME TO HAVE HIM OUT TO MY HOUSE. (I DID NOT MAKE A 6PM APPOINTMENT!). HE SEEMED VERY MONEY-ORIENTED. WHEN I ASKED HIM TO CHECK THE OTHER SUPPLY LINES TO SEE IF THEY NEEDED TO BE REPLACED, HE TOLD ME THAT "IT WAS GOING TO COST ME" BECAUSE HIS TIME IS VALUABLE. HE SEEMED OBSESSED WITH COST. HE REFUSED TO HONOR HIS ANGIE'S LIST COUPON.

I HAVE USED THIS COMPANY BEFORE AND I AM VERY PLEASED WITH THEIR SERVICE. I WILL CONTINUE TO USE THEM FOR ALL OF MY PLUMBING NEEDS.

AFTER IT WAS INSTALLED, I THOUGHT IT WAS A LITTLE PRICEY. AS FAR AS THE WORK GOES, THEY DID A GOOD JOB.

HAD A FEW INITIAL SCHEDULING CONFLICTS, BUT OVERALL, THE COMPANY PERFORMED A GOOD JOB AND WE WOULD HIRE THEM AGAIN.

THEY CAME OUT THAT DAY, SINCE THE CONTACT WAS GENERATED BY ANGIE'S LIST! WE WERE SO IMPRESSED WITH THEIR WORK THAT WE HAD THEM BACK TO CHANGE OUT OUR HOT WATER TANK AND REPLACE A KITCHEN FAUCET. BOB EVEN CALLED SEVERAL DAYS LATER TO CHECK THAT THE TANK WAS WORKING ALL RIGHT. NEITHER MY HUSBAND OR I HAD EVER DEALT WITH SUCH PROFESSIONAL, CARING PEOPLE WHEN DOING HOUSEHOLD REPAIRS. WE WOULD DEFINITELY RECOMMEND MCHUGH'S TO ANYONE WHO ASKED ABOUT A PLUMBING LEAD.

THE WATER HEATER WORK WAS VERY GOOD. THE PRICE SEEMED REASONABLE. SHOWED UP WHEN HE WAS SUPPOSED TO AND CLEANED UP THE AREAS HE WAS WORKING IN. AFTER THE FIRST JOB HE NEEDED ONE REMINDER ABOUT THE OTHER WORK I WAS INTERESTED IN.

BOB EXPLAINED THE PROBLEM WELL. HE REPAIRED THE SHOWER LEAK QUICKLY AND THEN CLEANED UP AFTER THE JOB. HE FOLLOWED UP BY PHONE THE NEXT DAY TO VERIFY OUR SATISFACTION WITH THE REPAIR. HE WAS CONSIDERATE AND RESPECTFUL.

THE PLUMBER WAS PROFESSIONAL, POLITE, FRIENDLY AND EFFICIENT. WE FORGOT TO MENTION ANGIE'S LIST COUPON AT DATE OF SERVICE, BUT THE OWNER WILL REFUND $20.00 BY MAIL.

BOB DID GREAT WORK, WAS VERY KNOWLEDGEABLE AND FRIENDLY. I WOULD RECOMMEND THIS COMPANY TO ANYONE IN NEED OF EMERGENCY PLUMBING SERVICE OR OTHERWISE. I PAID A HIGHER PRICE FOR THE AFTER-HOURS EMERGENCY WORK, BUT THE OWNER STILL HONORED A $20 FIRST TIME CUSTOMER COUPON. I'M SURE HIS REGULAR RATES ARE REASONABLE TOO. THANK YOU SO MUCH, BOB, FOR ALLEVIATING A VERY STRESSFUL SITUATION FOR MY FAMILY.

THEY DID A GOOD JOB, I WOULD RECOMMEND THEM TO FAMILY OR FRIENDS.

THEY ARE GREAT PEOPLE TO WORK WITH. I FIND THEM TO BE VERY TRUSTWORTHY.

VERY POLITE, CALLED BACK, EXCELLENT SERVICE, AND REASONABLE PRICE. I'VE USED MCHUGH'S SEVERAL TIMES AND I RECOMMEND THEM TO ALL. I DON'T REALLY COMPARE, I CALL WHO I TRUST.

BOB WAS HELPFUL, MADE SELECTING SIMPLE, CLEAN LINE MATERIALS EASY, DID WORK BY DATES PROMISED, AND INTERACTED WITH COURTESY AND KINDNESS. RATES WERE FAIR AND AS QUOTED.

CALLED HIM TO REPAIR LEAKING PIPE AND UNCLOG DRAIN, ENDED UP WITH A NEW WASH TUB FAUCET AND MISC TOILET REPAIRS ALSO. HAS TENDENCY TO SUGGEST ADDITIONAL WORK WHILE HE IS THERE. THIS ISN'T MEANT AS A VALUE JUDGMENT, BUT BE CAREFUL OR THE BILL CAN GET EXPENSIVE. THE WORK IS GOOD AND HE IS EASY TO WORK WITH.

BOB SENT OUT ONE OF HIS SUBS, WHO DID A WONDERFUL JOB. VERY FRIENDLY AND DID NOT OVERPRICE. THEN BOB CALLED LATER TO MAKE SURE WE WERE HAPPY WITH THE WORK, WHICH WAS A NICE TOUCH. I WOULD USE MCHUGH'S PLUMBING AGAIN.

IN 2000, I HAD WORK DONE BY A COMPANY, WHO, AMONG OTHER THINGS, INSTALLED 2 SINKS IN MY MASTER BATHROOM. WITHIN MONTHS, 2 OF THE LINES ON EACH SINK LEAKED. UNFORTUNATELY, LAST YEAR, ANOTHER BROKE AND WE HAD IT REPAIRED AGAIN. THEN, LAST WEEK, 2 HOURS AFTER I HAD MY CEILING REPAINTED (AGAIN!), A COUPLING GAVE OUT AGAIN (THE DAY BEFORE COMPANY ARRIVING!). I LOOKED UP PLUMBING ON ANGIE'S LIST AND CALLED BOB MCHUGH. HE CAME OUT IMMEDIATELY AND REPAIRED THE COUPLING AND EXPLAINED THE CORRECT WAY TO REPAIR IT, (WHICH MADE PERFECT SENSE). HE FIXED ALL REMAINING COUPLINGS SO HOPEFULLY WE WON'T HAVE TO WORRY AGAIN. HE GETS AN A+++ FOR HIS PROMPTNESS - CAME TO THE AID OF A DAMSEL IN DISTRESS!

THE PLUMBER CALLED TO SAY HE'D BE LATE, AND HE WAS LATE, BUT AT LEAST I KNEW ABOUT IT. HE DID GOOD WORK, BUT AS I WAS PAYING BY THE AMOUNT OF TIME IT TOOK TO DO THE JOB, I WAS A BIT DISMAYED AS TO THE NUMBER OF PHONE CALLS THAT HE TOOK DURING THE JOB. I CAN'T HELP THINKING IT MIGHT HAVE TAKEN LESS TIME AND POSSIBLY COST ME LESS MONEY IF HE HADN'T BEEN ON THE PHONE SO MUCH.

SOME OF THE WORK PERFORMED WAS DONE WELL, BUT SOME OF THE WORK REQUIRED MCHUGH'S TO COME BACK TO FIX THE REPAIR. I'M STILL WAITING, (4 WEEKS NOW), FOR THE LAST ITEM TO BE CORRECTED. I EXPERIENCED MORE RESCHEDULING WITH THIS COMPANY THAN WITH ANY OTHER, (AT LEAST 3 VISITS, >6 RESCHEDULES). PRICE WAS FAIR. OVERALL, INCONSISTENT IS HOW I WOULD BEST DESCRIBE THIS COMPANY. HE DID FINALLY FINISH THE REPAIR, AND DID SOME ADDITIONAL WORK AT NO EXTRA CHARGE.

I WILL DEFINITELY CONTINUE TO BE A CUSTOMER.

THIS IS NOT THE FIRST TIME I HAVE USED THEM. THEY DO EXCELLENT WORK!

THE SERVICE GUY WENT RIGHT TO WORK AND GOT THE JOB DONE IN MINIMAL TIME. VERY PLEASED.

ALTHOUGH HE WAS ABLE TO RESPOND QUICKLY, I WAS LEAVING TOWN THE NEXT DAY, I DECLINED HIS ATTEMPT TO SELL ME MORE THAN NEEDED. HE WANTED TO REPLACE ALL THE PIPES UNDER THE SINK.