McHugh's Plumbing Inc

EXCELLENT! QUICK RESPONSE. ON TIME, EFFICIENT, POLITE, EXPLAINED EVERYTHING, NEAT, AND FIXED THE LEAK INSIDE THE WALL. INFORMED ME THAT THE INNER WOOD IS TREATED AND THAT NO DAMAGE WAS DONE INSIDE THE WALL, WHICH WAS A RELIEF TO ME. I ASSUME THE PRICE WAS REASONABLE ALTHOUGH I DON'T KNOW THE GOING RATE FOR THIS TYPE OF JOB. PRICE INCLUDED $20 ANGIE'S LIST COUPON.

THEY WERE ON TIME, FRIENDLY, AND PERFORMED THE JOB WELL. I WAS VERY IMPRESSED THAT PART OF THE SERVICE WAS TO CLEAN UP THE SEWAGE THAT HAD BACKED UP INTO OUR BASEMENT.

JOE, THE PLUMBER ARRIVED ON TIME, PROVIDED A WRITTEN ESTIMATE OF THE COST OF WORK TO BE DONE BEFORE DOING ANY WORK. HE COMPLETED ALL WORK ON A TIMELY BASIS, ANSWERED ALL QUESTION ASKED, AND LEFT A CLEAN JOB SITE. HE IS A FRIENDLY, PERSONABLE MAN. THIS WAS A PLEASANT EXPERIENCE.

BOB, THE OWNER, WAS A GOOD COMMUNICATOR OVER THE PHONE AND IN PERSON. HE KEPT US INFORMED WHEN THERE WAS A SLIGHT DELAY IN HIS SCHEDULE ON THE DAY THE WORK WAS TO BE PERFORMED. AFTER ARRIVING AT THE JOB SITE, HE QUICKLY DIAGNOSED OUR DRAINAGE PROBLEMS AND HAD THE REQUIRED EQUIPMENT TO DO THE JOB RIGHT. THE PRICE WAS REASONABLE GIVEN THE AMOUNT OF WORK INVOLVED. WE PLAN TO USE THIS COMPANY AGAIN FOR FUTURE PLUMBING PROJECTS.

HE PERFORMED THE WORK IN A NEAT AND PROFESSIONAL MANNER. I HAVE USED HIS COMPANY BEFORE AND WOULD RECOMMEND HIM FOR PLUMBING AND OR SEWER WORK. BOB WAS ON TIME, AND HE WOULD CALL AND GIVE A 20 MINUTE NOTICE THAT HE WAS ON HIS WAY. VERY RELIABLE COMPANY.

WE CALLED BOB ON A SUNDAY AFTERNOON. HE SCHEDULED OUR NON-EMERGENCY APPOINTMENT FOR A TUESDAY MORNING AND INDICATED THAT JOE WOULD BE OUR PLUMBER. JOE ARRIVED RIGHT ON SCHEDULE. HE QUICKLY DIAGNOSED THE PROBLEM(S) AND REPAIRED OUR TOILET. WE WERE PARTICULARLY PLEASED THAT HE WAS SO PROFESSIONAL AND PLEASANT, AS WELL AS NEAT AND CAREFUL IN OUR HOME. A TOP NOTCH EXPERIENCE!

VERY GOOD SERVICE WITH FOLLOW UP CALL TO MAKE SURE ALL PROBLEMS WERE RESOLVED.

BOB GOT BACK TO US QUICKLY AND REFERRED US TO WYATT PLUMBING. WYATT PLUMBING CAME WITHIN A COUPLE HOURS AND DID AN EXCELLENT JOB.

BOB PERFORMED EXCELLENT WORK. THE REPAIR WAS COMPLETED AT LEAST 3-4 HRS FASTER THAN WE EXPECTED AND THE POST-WORK CLEANUP JOB WAS VERY PROFESSIONAL. LEAK IS GONE, NEW TOILET WORKS/FLUSHES WELL. PRICE WAS VERY REASONABLE. OVERALL A VERY GOOD EXPERIENCE, WOULD GO WITH BOB AGAIN IF OTHER PLUMBING ISSUES OCCUR IN HOUSE.

HE WAS LATE, BUT CALLED AND LET ME KNOW WHY. HE WORE SHOE COVERS, THIS WAS NEW TO ME. WORK QUICKLY AND LET ME KNOW THINGS THAT MIGHT NEED REPAIRING IN FUTURE. HE KNEW WHAT HE WAS DOING.

BOB THE PLUMBER WAS ON TIME, VERY POLITE AND REASONABLY PRICED. HE LEFT HIS BOOTS AT THE FRONT DOOR, PUT CLOTH ON KITCHEN FLOOR, ORDERED THE PART AND INSTALLED AT A REASONABLE PRICE. HE'LL GET ALL OF MY PLUMBING BUSINESS!

BOB RETURNED CALL IN TIMELY FASHION, CALLED TO SAY HE WOULD BE A FEW MINUTES LATE, ARRIVED ON TIME, COVERED FEET IN HOUSE TO AVOID MESS, QUICKLY DIAGNOSED PROBLEM, DISCUSSED OPTIONS, DID REPAIR. DISCOUNT FOR ANGIE'S LIST MEMBERS. CALLED A FEW DAYS LATER TO CHECK THAT WORK WAS SATISFACTORY. APOLOGIZED FOR APPEARANCE OF WORK NOT BEING PERFECT, DUE TO AGE OF HOME AND LIMITATIONS BEYOND HIS CONTROL. VERY PROFESSIONAL AND EAGER TO PLEASE.

WAS QUICK TO RESPOND TO MY REQUEST FOR SERVICE; ARRIVED LATER THAN SCHEDULED, BUT CALLED TO ANNOUNCE DELAY AND CAME OUT ON A SATURDAY; CLOG CLEARED BUT NOT QUITE TO EXTENT OTHERS HAVE ACHIEVED IN PAST (RECURRENT MAINTENANCE).

BOB WAS GREAT ABOUT GETTING OUT AND ANSWERING CALLS TO MAKE ARRANGEMENTS. SUGGESTED A MODERATELY PRICED DISHWASHER HIS FAMILY HAD EXPERIENCE WITH AND IS FINE FOR OUR NEEDS. ASKED IF THERE WAS ANYTHING ELSE HE COULD DO, AND HE HELPED US FIGURE OUT GAS FIREPLACE PROBLEM AT NO COST. PROVIDED ME WITH RECEIPTS FOR EQUIPMENT INSTALLED, WHICH I REQUESTED.

THIS COMPANY WAS EXTREMELY RESPONSIVE. BOB CALLED PRIOR TO THE APPOINTMENT AND SHOWED UP RIGHT ON TIME. HE ASSESSED THE PROBLEM, AND EXPLAINED IN DETAIL HOW HE WAS GOING TO FIX IT. BOB WAS VERY POLITE AND I WILL DEFINITELY USE THIS COMPANY AGAIN. PRICING WAS REASONABLE.

OVERALL, MCHUGH'S IS TRYING TO PLEASE ITS CUSTOMERS. HOWEVER, GETTING ON THEIR SCHEDULE CAN BE HIT OR MISS. SOMETIMES I EXPECTED A CALL BACK AND DIDN'T GET ONE OR GOT CALLED IN THE LATE EVENING. AFTER THE WORK WAS PERFORMED, I STILL HAVE A LEAKING DRAIN. BOB WILL COME OUT AND REPAIR IT AGAIN. I THINK IT WAS OBVIOUS THAT IT WAS NOT REPAIRED AND THE WORKERS SHOULD NOT HAVE LEFT THE JOB UNDONE. THIS WILL BE THE 3RD VISIT TO GET THE JOB DONE. MY HOUSE IS VERY OLD AND STILL HAS THE ORIGINAL PLUMBING. I RECOGNIZE THAT THIS IS A CHALLENGE TO REPLACE AND REPAIR, BUT AM FRUSTRATED BY ''SURE, WE CAN FIX IT'' AND THEN ''WELL, IT'S OLD PLUMBING.'' ON THE POSITIVE SIDE BOB IS PLEASANT, CLEAN AND DOES EVENTUALLY TRY TO PLEASE THE CUSTOMER.

THEY WERE NICE ABOUT IT AND GAVE ME A METAL HANDLE, INSTEAD OF A PLASTIC HANDLE.

OVERALL GOOD EXPERIENCE, WOULD USE THEM AGAIN.

MY TELEPHONE CALL WAS RETURNED PROMPTLY AND AN APPOINTMENT WAS SCHEDULED WITHIN TWO DAYS SINCE THIS WAS NOT AN EMERGENCY. TWO VERY PLEASANT MEN ARRIVED ON TIME. THEY HAD TOOLS AND NECESSARY PARTS WITH THEM AND REPAIRED THE FAUCET QUICKLY. THEN EXPLAINED THE PROBABLE REASON FOR THE HOT/COLD WATER USAGE. THE PRICE WAS REASONABLE AND I WOULD DEFINITELY CONTACT THIS COMPANY FOR FURTHER PLUMBING NEEDS.

VERY RESPONSIVE, VERY POLITE, THEY WERE DETAILED WITH THEIR WORK AND ALSO HAD A GREAT PERSONAL APPROACH. I WOULD HIGHLY RECOMMEND THEM. THEY WENT OUT OF THEIR WAY.

JOE AND PAT WERE TERRIFIC, AS USUAL. THEY WERE RIGHT ON TIME, LAID DOWN DROP CLOTHS TO PROTECT MY SLATE FLOORS, COMPLETED THE WORK WITHIN 2 HOURS, AND PRESENTED ME WITH A BILL THAT WAS NOT A PENNY OVER WHAT I HAD DISCUSSED WITH THE OWNER. WE WILL DEFINITELY USE THIS FIRM AGAIN.

WHAT GREAT GUYS! THEY WERE PROMPT, PLEASANT, KNOWLEDGEABLE, AND EFFICIENT. I WILL DEFINITELY USE THIS FIRM AGAIN, AND HIGHLY RECOMMEND IT TO OTHERS.

BOB MCHUGH & HIS BROTHER CAME RELATIVELY CLOSE TO APPOINTMENT TIME. HE CALLED TO LET ME KNOW HE WAS ON HIS WAY. THEY PUT ON PLASTIC COVERINGS OVER THEIR SHOES AS THEY WERE WET. GOT STRAIGHT TO BUSINESS AND WERE DONE IN ABOUT AN HOUR. THEY TOOK THE TIME TO LOOK AT OTHER PIPES IN THE HOUSE. THEY WERE BOTH PLEASANT AND EFFICIENT.

BOB WAS ON TIME AND WAS VERY PLEASANT TO DEAL WITH. HE WAS COMPETENT AND LEFT THE AREAS HE WORKED NEAT AND CLEAN. WE WERE IMPRESSED THAT HE CALLED US A FEW DAYS LATER TO MAKE SURE WE HAD NO PROBLEMS WITH HIS WORK.

THEY WERE GREAT! THEY WERE AS NICE AS CAN BE AND GOT THE PROBLEM ALL TAKEN CARE OF. THEY WERE VERY PLEASANT, PROMPT, AND CAME THE SAME DAY I CALLED. THEY HAD TO SNAKE MY DRAIN 5 TIMES!