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McHugh's Plumbing Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

McHugh's Plumbing, Inc. is a fully licensed and insured plumbing company located in Chesterland, Ohio. servicing all your gas, water and sewer needs. You can count on us for professional advice, top quality work and comprehensive service – even after your project is complete. Additional DBA - Robert McHugh's Plumbing Inc. Additional contact name - Bob McHugh.

Business highlights

26 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential interior & exterior plumbing repair. Gas line maintenance, sewer & drain cleaning, televised sewer inspections & repairs. Hot water heaters - standard & tankless. Recoppering & replumbing, small & large repairs, garbage disposals. Bathroom & kitchen renovation & upgrades. Sewer excavation, sewer jetting & line flushing.

Services we don't offer

Septic service & pumping

Amenities

Warranties
Yes
Senior Discount

$20.00

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8859 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 501-525 of 859 reviews

MARY ANN R.
10/2008
5.0
plumbing
  + -1 more
We needed to cancel Bob because our electricity was out. He couldn't have been nicer, calling daily to see how we were doing. His work is neat and clean. The area was spotless when he finished. I would definitely recommend him to a friend.
Description of Work: We needed two pressure regulators installed. Our old one was over 25 years old and things were leaking. Bob's estimate was fair and his work ethic is excellent. He arrived when he said he would and called if there was a delay.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

JOHN K.
09/2008
5.0
plumbing
  + -1 more
They did an outstanding job. He was clean, work was great, service was great. When he was done it was like no one had been there.
Description of Work: I hired him to put in a new toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

PHYLLIS W.
09/2008
5.0
plumbing
  + -1 more
They did a good job, arrived on time and did a nice job.
Description of Work: I had a leak under my tub. Then put in a new gasket for the over flow valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Scott M.
09/2008
5.0
plumbing
  + -1 more
My experience with them was good. They did a great job. I got a very quick response. They were able to came out very quickly. They fixed it in one trip.
Description of Work: They replaced the kitchen faucet as well as the hot water pump. He also replaced the water spray gun on the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

AMY B.
09/2008
5.0
plumbing
  + -1 more
We had hot water rushing out of a faulty pressure valve we called Bob after checking the list and seeing his business had the most positive feedback in the category. (Bob had actually been hired by the previous owners of our house for an unrelated issue, so we had met him before.) Bob called me back in minutes, which was great because I had put a call into the man that installed the water line and he didn't return the call. Bob and his colleague worked fast, were polite, and the price was very reasonable. Bob actually remembered from a visit to our house a couple of years ago that we wanted to add an outside spigot to the house. They gave us a great price and did the work on the spot quickly. They were polite, cleaned up after themselves and I would recommend his business without hesitation.
Description of Work: Bob replaced a pressure valve on our hot water heater and added a pipe that brought the unit to code. Also added a spigot outside the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Carol G.
08/2008
5.0
plumbing
  + -1 more
I think they are very responsive. They are very neat and clean. They were pleasant to have in the house. They have fair prices. We have used them several times.
Description of Work: They came out to the house and replaced the hot water heater and garbage disposal, replaced some plumbing in the basement with copper pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

CHRISTINA F.
08/2008
5.0
plumbing
  + -1 more
They were quick to diagnose and fix the problem. They are really nice people! Everything they have done for us has worked out fine! They are very personable and easy to work with!
Description of Work: They fixed our grinder pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

MARYBETH M.
08/2008
5.0
plumbing
  + -1 more
My experience with him was very good. He was here on time and he did what he said he was going to do. The price was reasonable. I had a problem with some roots blocking the drain and he took care of that. I accidental over paid five dollars and he came back and informed me. I was impressed with him. I would use him again.
Description of Work: He installed a new sump pump and also put in a back up.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

LINA M.
08/2008
5.0
plumbing
  + -1 more
The experience was very good. They showed up on time, they stayed in touch with me throughout the whole project and gave me several options as to how I wanted to proceed.
Description of Work: I had a leaking sink. The pipe underneath the sink they had to replace and the faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Mary K.
08/2008
5.0
plumbing
  + -1 more
They were very knowledgeable, extremely confident and they knew what they were doing.
Description of Work: They installed some dishwashing machines for us.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

BARBARA & JONATHON G.
08/2008
5.0
plumbing
  + -1 more
The best plumbing company we have found. Excellent service.
Description of Work: I have used Mr. McHughs Plumbing on 2 occasions. Mr. McHughs company is extremely prompt-they were able to get a plumber out to my house on the same day as the phone call. On this visit, John installed a new sidespray for my kitchen faucet and also reversed hot and cold supply lines that had been completed incorrectly by another company. He was very courteous and did a great job. We will use McHughs again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112.5

Maureen S.
08/2008
2.0
plumbing
  + -1 more
We had the plumber that we called from your service. He tried the same things we did. He told us something must be plugged in the inside of the toilet and the only thing we could do was replace. He said he had one in his truck and if we wanted it he would not charge us for the service call. He said it was a "toto" toilet which was the top of the line ($635) we felt at that time we had no choice but to replace it. Had we known (through our ignorance) we could have gotten a toilet from a hardware store for $150 we would have gone in that direction. Well we have had this toilet for a few months now and I hate it. It does not flush properly (if you know what I mean) so if we are supposed to be saving money by the small amount of water we use when flushing (that is a big mistake) we usually have to flush it a few times (and please don't use too much toilet paper) or it clogs and we have to plunge it. Now I know we should be greatful that he came when he said he would and he did what he was supposed to do, but really we are not very satisfied considering the price. What do you think?
Description of Work: Our toliet was plugged. We tried to snake it but it seemed to be plugged even with plunging.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$635

Response from McHugh's Plumbing Inc
I AM VERY SURPRISED TO HAVE REVIEWED THIS REPORT, CONSIDERING WE SERVICED THE CLIENT ALMOST 10 MONTHS AGO. THE CLIENT NEVER ONCE CALLED US TO ADDRESS ANY CONCERNS. WE PROVIDED A TOTO FIXTURE ON THE TRUCK BECAUSE THE JOB WAS OVER 45 MINUTES FROM OUR SHOP. WE ALWAYS GIVE CHOICES WHEN IT COMES TO SELECTING A PRODUCT, AND I REMEMBER EXPLAINING WHAT WE WOULD BRING AND WHAT THE PRICE RANGE WAS BEFORE SCHEDULING THE SERVICE CALL, BY THE WAY THE TOTO DRAKE WE PROVIDED IS ONE OF THE BEST LOW CONSUMPTION WATER CLOSETS AVAILABLE. WE STAND BY OUR COMMITMENT TO SELL AND PROVIDE PREMIUM SERVICES AND PRODUCTS. I WILL BE CALLING THE CLIENT TO ADDRESS THESE ISSUES. WE HAVE A 90 DAY LABOR WARRANTY ON ALL WORK, BUT IF WE DON'T KNOW THERE IS A PROBLEM WE CANNOT FIX IT.

DEIRDRE G.
07/2008
5.0
drain cleaning
  + -1 more
Bob was honest upfront about his pricing. After he looked at the drain, he fully explained to me what was causing the problems and how the overall drainage system worked. He was friendly, polite and very professional. After the first rain, he called to make sure the drain was functioning properly. Overall, a good experience.
Description of Work: Bob snaked the drain in my driveway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

KATHLEEN & JIM B.
07/2008
5.0
water heater repair
  + -1 more
Excellent! Bob Mchugh was able to do the job on same day as the call was made. Very neat, punctual & pleasant to work with. Very pleased with his advice and work.
Description of Work: Replaced water heater under emergency circumstance and brought plumbing connections up to code. Home owner was out of town, relative watching the house had to handle the situation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Jennifer G.
07/2008
5.0
drain cleaning
  + -1 more
We discovered on a Friday night that the kitchen sink was clogged - liquid plumber didn't fix it after letting sit overnight. Deciding Saturday morning to check out the pipe in the crawlspace before calling a plumber, I discovered a far worse problem, the main septic line was blocked. I called Bob McHugh; he was on another job but said he would come by. He came by the time he promised. It was hot and he had only an hour before he had to go to two weddings. He investigated the problem and attempted to snake the septic line but discovered that the easily available clean-out access was not the one he needed. Doing everything he could within the hour, he honestly offered two options: I could call another plumber or he could come back Monday (Sunday was Father's Day). I said I'd stick with him and wait until Monday afternoon after he finished a previously scheduled job. Bob showed up at the promised time worked a not too easy problem until the septic line was clear. He repaired a piece of pipe he had broken at no charge. Then he tackled the kitchen sink drain that we learned when he went to replace it that it had about 50 years worth of blockage along 15 feet!
Description of Work: Cleared (snaked) a completely blocked main septic line. Identified and replaced >15 feet of completely blocked kitchen sink drain pipe. Camera scoped inspected and showed me videotape of cleared septic line. Evaluated existing toilets for flushing power and taught me what to consider. Replaced corroding kitchen sink drain pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

NANCY F.
07/2008
5.0
plumbing
  + -1 more
They did an excellent job. They were very timely and were able to work with me the day after the countertops were installed on a Saturday morning. Bob Mchugh, the owner, is very responsive and I will use McHugh's Plumbing again when needed.
Description of Work: They installed all of the plumbing in the kitchen after I had new countertops installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Mick V.
07/2008
5.0
plumbing
  + -1 more
They were fantastic! I cant say enough good things about these people. It was a weekend, and we were calling anybody-everybody to get them out. The people we got came out Sunday, after they replaced the part. We got our gas back on on Sunday night. They were accomodating and they were outstanding! They were just very caring and nice people.
Description of Work: We had a gas leak in the basement during the winter. I smelled it and the gas company said that women smell it more often than men.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Paul K.
07/2008
4.0
plumbing
  + -1 more
Bob was professional and responded quickly to my calls. He was helpful in advising me during my bathroom remodel. My main complaint is that I felt his prices were quite high for the work that was performed. I was not entirely happy with the details of the work either. My toilet flange wasn't quite installed parallel to the wall (so the gap behind my toilet is uneven), and the lead was bent over the bolt holes (so I had to do some chiseling of the lead to make everything fit).
Description of Work: Replaced lead bend flange in bathroom for new toilet installation.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Response from McHugh's Plumbing Inc
IN RESPONSE TO THE MEMBER'S COMMENT; I QUOTED PAUL TO REPAIR HIS TOILET FLANGE DURING HIS 1/2 BATH REMODEL WHICH HE WAS DOING HIMSELF. WE DID THE WORK TO SPEC, WE DID THE WORK ON TIME, THE HOMEOWNER HAD US DO THE WORK WHILE NOT HOME, THE HOMEOWNER HAD OVER 2 MONTH OF TIME TO COMPARE QUOTES, AND THE HOUSE IS 80+ YRS. OLD WHICH MEANS NOT EVERYTHING IS LEVEL, WE WORKED WITH ORIGINAL PLUMBING AND FEEL THE REPAIRS WERE DONE TO OUR STANDARDS. I AM SURPRISED THAT WE DID NOT COMPLETELY SATISFY THE HOMEOWNER! WE WILL DO A BETTER EFFORT TO EXPLAIN TO CLIENTS THAT IT IS BEST IF THEY ARE PRESENT DURING WORK AS WE CAN ELIMINATE THESE ISSUES.

ROBERT & MARY B.
07/2008
5.0
plumbing
  + -1 more
The experience went very well. Their were two people here so they were quick and they were prompt. They were very clean and they cleaned up any mess that they made afterwards. I would use them again and recommend them in the future.
Description of Work: They replaced some of the pipes in our sink and they were looking for a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Noreen C.
06/2008
5.0
plumbing
  + -1 more
They were prompt and got here when they said they would. They called first and told me what the problem was. I would recommend them and use them again.
Description of Work: They changed some service lines on the toilets and adjusted some things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

LEONA G.
06/2008
5.0
sewer cleaning, drain cleaning
  + 0 more
Very honest and ethical. The price was very fair. He had all of the professional equipment he needed. He had a camera and snake of his own. If I could give him an A+ for all categories I would! I highly recommend him.
Description of Work: I had a drain that was backing up in the basement. It was an emergency problem and I contacted Bob and stated he was going out of town. I called him the day before he came out. His schedule was full but he called to tell me when he was coming. He wore booties while he was in my home. He knew what he was doing. He went above and beyond the call of duty. He cleaned up after himself and used a disinfectant too so I would not notice any odors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$487

WENDY D.
06/2008
5.0
plumbing
  + -1 more
A++. We had other companies try to correct our problem, they got right on the first try.
Description of Work: Job 1: They changed faucets in the bath/shower. Job 2: Found what was causing a leak from an upstairs bathroom down through the ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

REBECCA P.
06/2008
5.0
drain cleaning
  + -1 more
They are always on time, professional and courteous and very good at what they do. I'll continue to use and recommend them.
Description of Work: The guys from McHugh's were terrific, as usual. They came out to unclog a sink in my main bath and also repaired a toilet flushing device I damaged last year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

SUSAN L.
05/2008
5.0
plumbing
  + -1 more
Very prompt response, same day service, called 45 minutes prior to coming to confirm. Joe was very professional, explained plumbing issues, provided options about upgrading my set up to make it up to code. Also provided estimates about a couple other projects we are considering.. There is an Angie's List discount on the service call fee.
Description of Work: Repaired clogged garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

laura W.
05/2008
5.0
plumbing
  + -1 more
Absolutely swell!! These guys and this outfit are a dream!
Description of Work: This time Bob McHugh himself and his equally pleasant brother (whose name escapes me at the moment!) attended to some smaller concerns for me-a leaking outdoor faucet; an intermittently glub-glubbing, backed up bathroom sink drain and a full trap under the kitchen sink. Jobs #1 & #3 were done in a snap. With #3 (to be performed later) Bob brainstormed some options and I chose the one that not only makes the most long-term sense for me, but will just happen to save me some real change (they'll return to do it, no additional visit charge, with required special item in hand). That job, which will entail crawlspace work, creating a "Y" in existing pipe and purchasing and applying an optional tree root killer chemical I requested, will cost a wildly reasonable $345. He also noted some corrosion around the toilet inlet value (true! but I hadn't seen it!) and suggested it be attended to. Good thought!. He also remembered to apply the Angie's List discount which I'd forgotten.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Contact information

8018 Wilson Mills Rd, Chesterland, OH 44026

http://www.mchughsplumbinginc.com

Service hours

Sunday:
6:30 AM - 11:30 PM
Monday:
6:30 AM - 11:30 PM
Tuesday:
6:30 AM - 11:30 PM
Wednesday:
6:30 AM - 11:30 PM
Thursday:
6:30 AM - 11:30 PM
Friday:
6:30 AM - 11:30 PM
Saturday:
6:30 AM - 11:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
30104

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Appliance Repair,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Drain Pipe Installation,
Basement Waterproofing,
Ceramic Tile,
Septic Systems

FAQ

McHugh's Plumbing Inc is currently rated 4.8 overall out of 5.

Sunday: 6:30 AM - 11:30 PM

Monday: 6:30 AM - 11:30 PM

Tuesday: 6:30 AM - 11:30 PM

Wednesday: 6:30 AM - 11:30 PM

Thursday: 6:30 AM - 11:30 PM

Friday: 6:30 AM - 11:30 PM

Saturday: 6:30 AM - 11:30 PM

McHugh's Plumbing Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, McHugh's Plumbing Inc does not offer free project estimates.
Yes, McHugh's Plumbing Inc offers eco-friendly accreditations.
No, McHugh's Plumbing Inc does not offer a senior discount.
Yes, McHugh's Plumbing Inc offers emergency services.
Yes, McHugh's Plumbing Inc offers warranties.
McHugh's Plumbing Inc offers the following services: Residential interior & exterior plumbing repair. Gas line maintenance, sewer & drain cleaning, televised sewer inspections & repairs. Hot water heaters - standard & tankless. Recoppering & replumbing, small & large repairs, garbage disposals. Bathroom & kitchen renovation & upgrades. Sewer excavation, sewer jetting & line flushing.
Septic service & pumping

Contact information

8018 Wilson Mills Rd, Chesterland, OH 44026

http://www.mchughsplumbinginc.com

Service hours

Sunday:
6:30 AM - 11:30 PM
Monday:
6:30 AM - 11:30 PM
Tuesday:
6:30 AM - 11:30 PM
Wednesday:
6:30 AM - 11:30 PM
Thursday:
6:30 AM - 11:30 PM
Friday:
6:30 AM - 11:30 PM
Saturday:
6:30 AM - 11:30 PM