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McHugh's Plumbing Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

McHugh's Plumbing, Inc. is a fully licensed and insured plumbing company located in Chesterland, Ohio. servicing all your gas, water and sewer needs. You can count on us for professional advice, top quality work and comprehensive service – even after your project is complete. Additional DBA - Robert McHugh's Plumbing Inc. Additional contact name - Bob McHugh.

Business highlights

26 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential interior & exterior plumbing repair. Gas line maintenance, sewer & drain cleaning, televised sewer inspections & repairs. Hot water heaters - standard & tankless. Recoppering & replumbing, small & large repairs, garbage disposals. Bathroom & kitchen renovation & upgrades. Sewer excavation, sewer jetting & line flushing.

Services we don't offer

Septic service & pumping

Amenities

Warranties
Yes
Senior Discount

$20.00

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8859 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 859 reviews

Jim M.
07/2019
5.0
drain cleaning
  + -1 more
After several recent poor encounters with service professionals it was a pleasure dealing with McHugh’s. Great communication, prompt and professionalism today is unfortunately becoming more the exception rather than the norm. We will not hesitate to call Bob again in the future should the need arise. I highly recommend McHugh’s for any plumbing issues, big or small.
Description of Work: Our kitchen sink blocked up Saturday afternoon. After snaking and trying to unblock the blockage myself I decided to call McHugh’s plumbing, who has done work at out home in the past. They came out first thing Sunday morning and fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Bill W.
06/2019
5.0
plumbing, gas leak repair
  + 0 more
Went great. We have used them for over 20 years numerous times. We were out of the country and Bob and his crew went to our house and completed all of the outside work. It was great to come home to have all of these broken items fixed.
Description of Work: Repaired rusted gas line, repaired a couple of burst pipes in outdoor plumbing, replaced broken old leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

JANIS D.
04/2019
5.0
plumbing
  + -1 more
Really really good job. Super available.
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John W.
03/2019
5.0
plumbing, water heater repair
  + 0 more
When I noticed leaks in my water heater (4 yrs old) I called Bob McHugh to schedule service to determine problem. Bob responded immediately and scheduled one of his techs to review problem. Tech showed up when promised and was very through in diagnosing the cause and ;checking for possible causes of premature tank failure. Bob scheduled a water analysis service to come to the house to check the water for possible problems. Unfortunately cause of tank failure could not be determined with certainty but the best guess was defect in tank construction. Bob worked with me to determine the best replacement brand and scheduled day and time to replace. The replacement went smoothly with his techs showing up on time which is always nice. Their work was efficient, neat and thorough. Bob McHugh always works with me to get my needs scheduled in a timely manner even though his crew is busy with multiple jobs and then always follows up when the work is finished to insure that I am satisfied and if I have any questions. I highly recommend McHugh's Plumbing.
Description of Work: Replace water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,950

Ronald E.
02/2019
5.0
water heater repair
  + -1 more
It was a great experience! My water heater was leaking and I had to turn it off the night before. I called at 6:30 am and they answered the phone! They were punctual, very professional, explained what they were doing and why, handled the warranty details - all fo a reasonable price. For example, they spent time to measure the space and ensure the new water heater would fit (it is in a small area near the furnace) before they purchased it from the plumbing supply company. They cleaned up the area where they were working and returned items they had to move to the proper place before they left. I would not hesitate to use them again if I need plumbing work. I would recommend them.
Description of Work: Water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,358

Response from McHugh's Plumbing Inc
Thank you for your review! We appreciate your business. Bob Mchugh

Laura G.
12/2018
2.0
plumbing, drain cleaning
  + 0 more
WAY OVERPRICED! He charged $595 to unclog a toilet, $75 and $85 to replace flapper valves, and an additional $235 to reinstall the toilet. Total bill was $1120 for repair work that most people could do themselves. I do not recommend this service. Get a quote from someone else.
Description of Work: Overpriced

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$1,120

Response from McHugh's Plumbing Inc
I hope this response is read. The fact is that this report was given by a tenant and not the homeowner who contracted with us to solve their plumbing problem. I spoke with the homeowner after reviewing this report and they feel the report is unacceptable from their tenant. I did not contract with this tenant. But Based on the lease agreement the tenant is responsible for paying the repair cost for the snaking portion since she was flushing - (non flushable items). Flush wipes etc.. that cost was 595.00. We have worked with the homeowner several times and have a very good standing with them. This project was priced and done according to upfront prices. The 595.00 was for pulling a second floor toilet and snaking a sewer line to free the clog. The tenant first used their own plumber who could not get the problem fixed. All the other items done were to replace a shut off valve and repair two toilets / all of which were approved by my customer - the homeowner. My company always delivers high level quality at fair pricing. Thank you to my customer for your business! I do appreciate it Bob Mchugh Mchugh Plumbing

paul M.
12/2018
5.0
plumbing
  + -1 more
They were very responsive and were able to come out even though they had other jobs going on. The work was done quickly and expertly.
Description of Work: Replacement of two valves in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Patricia C C.
11/2018
5.0
plumbing
  + -1 more
Service went very well. I have been looking for a plumber for other services in my home when drain clogged. I spoke with Bob McHugh early in day, he worked around my schedule. When Tom and Brian came they immediately did work, gave advice, answered my questions. Then Bob stopped by, checked work and we discussed some upgrades for piping and water heater. I was very pleased with the professionalism and service. I will use them again.
Description of Work: clogged kitchen drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia C C.
11/2018
5.0
plumbing
  + -1 more
very well. very professional staff and Bob comes by for final inspection of work.
Description of Work: new water tank, piping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurie G.
11/2018
1.0
plumbing, drain cleaning
  + 0 more
They came out the same day I called, Promised they would be back later that week to replace the faucet. Never showed up. I called, Bob, the owner I believe, apologized profusely, said they would be by within a few days to replace the faucet. Never got a call again. I have used them before and they were great. That is why I called the again. However after promises of coming back, and even double checking my schedule to make sure I would be home then never showing up, I will NEVER use them again.
Description of Work: Faucet repair/replaced

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Anthony V.
10/2018
5.0
plumbing, drain cleaning
  + 0 more
We needed and received outstanding reasonably and fairly priced prompt work from McHugh's Plumbing, the best in the business. I have used McHugh's Plumbing numerous times in the past with outstanding results every time. Everyone at McHugh's Plumbing has outstanding expertise, guaranteeing a cost-effective prompt best-in-the-business result for basic and complex plumbing problems. They do things the right way every time. This is a family business with years of experience, so the most complex and difficult plumbing is routine—they have done everything on the highest professional plane countless times for many years. Their seasoned veterans can very quickly determine the cause of and promptly solve the most difficult and complex plumbing problems.
Description of Work: Main plumbing line going from house to curb was clogged. Prompt fairly-priced effective work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Pamela F.
09/2018
5.0
plumbing, drain cleaning
  + 0 more
We had a bathtub that would not drain. Checked Angies List and found Mc Hugh's. (Went with the rating and they were local) . I made a phone call and got Bob Mc Hugh himself. Explained our situation, and he was out two hours later! He also fixed the drip on the bathtub faucet! Applied an Angie's list discount, too. Courteous, Fast, Clean, Good Communication, and Fair and honest pricing! $175- snake the drain $85- replaced the faucet cartridge. NO charge for the parts. Charge was for labor only.
Description of Work: Clogged Drain & Faucet drip

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Anthony V.
09/2018
5.0
appliance repair, electrician, plumbing, drain cleaning
  + 2 more
MCHUGH'S PLUMBING SAVED THE DAY! We had family coming into town for a visit and had complex and difficult older-house plumbing issues in the kitchen and bathroom that needed to be taken care of before family arrived. We needed and received outstanding reasonably and fairly priced prompt work from McHugh's Plumbing, the best in the business. I have used McHugh's Plumbing numerous times in the past with outstanding results every time. Everyone has outstanding expertise, guaranteeing a cost-effective prompt best-in-the-business result for basic and complex plumbing problems. They do things the right way every time. This is a family business with years of experience, so the most complex and difficult plumbing is routine—they have done everything on the highest professional plane countless times for many years. Their seasoned veterans can very quickly determine the cause of and promptly solve the most difficult and complex plumbing problems.
Description of Work: Complex and difficult major plumbing work in kitchen and bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,654

Tom C.
08/2018
5.0
plumbing
  + -1 more
I could not be more happy with McHugh's Plumbing! We were getting a new refrigerator so the day before delivery, I pulled the old one out from the wall. When I pulled it out the old copper water line to the ice maker cracked and water was spraying everywhere. Turned off the main and starting looking up plumbers. I called McHugh's around 6:30pm on a Thursday and they were able to send out someone the next morning! I know this quick service may not be possible the next time I call but it was wonderful that it did happen. Our service visit went very well and the water line was replaced before the refrigerator was delivered. So happy with McHugh's!!
Description of Work: Replace water line to refrigerator ice maker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

JEAN S.
08/2018
5.0
plumbing
  + -1 more
They sent 2 young men out, they were very professional and knew what they were doing. They stopped the leak and it hasn't leaked again since they left. They cleaned up very well afterwards, very reasonable price.
Description of Work: Fixed a leak in the bathroom that was apparently coming from the toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOEL & SHIRI S.
07/2018
5.0
plumbing, home remodeling, drain cleaning
  + 1 more
they did the work as planned...were responsive...however after they were paid they did not standby their work. four of the nine sinks have low pressure and showers have minimal pressure...they said it was "normal wear and tear" but even worse offered to come do the work.i never said I wouldn't pay them to come but they have failed to show for 5 scheduled visits. I have been trying to get them to respond for over two months...very disappointing.. UPDATE: They took a little long to come back out. But they did come out and fixed the problem. It went really smooth.
Description of Work: entire house renovation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$7,600

Joe Z.
07/2018
1.0
plumbing
  + -1 more
I felt mislead and manipulated. Facts were not correct. Estimates were inflated. I will never use this company again or recommend it to anyone.
Description of Work: plumbing repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0

$1,300

John G.
07/2018
5.0
plumbing, water heater repair
  + 0 more
I called, left a message, and was called back right away. They also sent a text in case I missed the call. I called in the morning and they sent out a guy right away to assess the situation. Another crew arrived at 1:30 had a new hot water heater installed by 3pm! They were very personable and professional. Work was done well and they left the area spotless when they were done. I had gotten 2 other prices and theirs was right in the middle. Since their service was so good, I consider it a bargain! I highly recommend this company.
Description of Work: Water heater sprung a huge leak late at night. Water everywhere. Needed a new one ASAP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven E.
06/2018
5.0
plumbing
  + -1 more
I called on a Saturday afternoon and they responded quickly, were on site within a couple hours. One plumber showed initially, he was unable to correct the problem until a second plumber joined him. They fixed the problem, cleaned up after themselves and were very professional. My only negative was the cost - I appreciate that this was a Saturday emergency call and expect to pay a premium, but the charge was over $300 to snake out a drain - I thought that was pretty high. The only advance pricing I received was that the service call would cost $95 as a starting point.
Description of Work: Plugged up kitchen sink drain

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

PAUL W.
06/2018
4.0
plumbing, drain cleaning
  + 0 more
very well. was more costly than expected when reading previous reviews, even with a supposed senior/military discount! I would hire again if cost was better. I think 550.00 for 1 hour of sewer cleaning was a bit much.
Description of Work: sewer cleaning, reroute water line and replace outside faucet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$970

Jeffrey J.
05/2018
5.0
plumbing
  + -1 more
Bob's team showed up on time, reviewed the problem. They found an existing cleanout and cleared up some tree routes that were causing the clog.
Description of Work: Slow drains that needed attention

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia W.
05/2018
1.0
plumbing
  + -1 more
He came to give me an estimate. He seemed knowledgeable and friendly. He left saying he would get in touch with me in a couple days after getting together with an inspector. And then a week went by, and I called and checked in... and more weeks went by... and conversations with Ginney... and texts... and more weeks...and messages... and then both mailboxes were full so you can't leave any messages... At 10 weeks I gave up. Good luck getting a response from anyone who works there.
Description of Work: 1 sink replaced. 1 sink installed.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Scott H.
04/2018
5.0
plumbing
  + -1 more
The new toilets were installed as promised and the two other toilets were repaired/refurbished as needed. All are in fine working order. The plumbers left the work area very clean.
Description of Work: Replace two toilets and repair two other toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,198

Mark T.
03/2018
5.0
plumbing
  + -1 more
Service was incredible! Very responsive and professional. They were on site the next day and quickly assessed the situation. Gave me a firm quote and got the work done quickly. No leaks! I would DEFINITELY use them again.
Description of Work: Old leaking pipes in the wall/ceiling of my ground floor. Ended up replacing lots of old ABS pipes and fittings in my basement (at my request).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

JOHN K.
03/2018
5.0
plumbing
  + -1 more
The price was fair, he was on time and everything went smoothly.
Description of Work: The main water shut off valve was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Contact information

8018 Wilson Mills Rd, Chesterland, OH 44026

http://www.mchughsplumbinginc.com

Service hours

Sunday:
6:30 AM - 11:30 PM
Monday:
6:30 AM - 11:30 PM
Tuesday:
6:30 AM - 11:30 PM
Wednesday:
6:30 AM - 11:30 PM
Thursday:
6:30 AM - 11:30 PM
Friday:
6:30 AM - 11:30 PM
Saturday:
6:30 AM - 11:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
30104

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Appliance Repair,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Drain Pipe Installation,
Basement Waterproofing,
Ceramic Tile,
Septic Systems

FAQ

McHugh's Plumbing Inc is currently rated 4.8 overall out of 5.

Sunday: 6:30 AM - 11:30 PM

Monday: 6:30 AM - 11:30 PM

Tuesday: 6:30 AM - 11:30 PM

Wednesday: 6:30 AM - 11:30 PM

Thursday: 6:30 AM - 11:30 PM

Friday: 6:30 AM - 11:30 PM

Saturday: 6:30 AM - 11:30 PM

McHugh's Plumbing Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, McHugh's Plumbing Inc does not offer free project estimates.
Yes, McHugh's Plumbing Inc offers eco-friendly accreditations.
No, McHugh's Plumbing Inc does not offer a senior discount.
Yes, McHugh's Plumbing Inc offers emergency services.
Yes, McHugh's Plumbing Inc offers warranties.
McHugh's Plumbing Inc offers the following services: Residential interior & exterior plumbing repair. Gas line maintenance, sewer & drain cleaning, televised sewer inspections & repairs. Hot water heaters - standard & tankless. Recoppering & replumbing, small & large repairs, garbage disposals. Bathroom & kitchen renovation & upgrades. Sewer excavation, sewer jetting & line flushing.
Septic service & pumping

Contact information

8018 Wilson Mills Rd, Chesterland, OH 44026

http://www.mchughsplumbinginc.com

Service hours

Sunday:
6:30 AM - 11:30 PM
Monday:
6:30 AM - 11:30 PM
Tuesday:
6:30 AM - 11:30 PM
Wednesday:
6:30 AM - 11:30 PM
Thursday:
6:30 AM - 11:30 PM
Friday:
6:30 AM - 11:30 PM
Saturday:
6:30 AM - 11:30 PM