McHugh's Plumbing, Inc. is a fully licensed and insured plumbing company located in Chesterland, Ohio. servicing all your gas, water and sewer needs. You can count on us for professional advice, top quality work and comprehensive service – even after your project is complete.
Additional DBA - Robert McHugh's Plumbing Inc. Additional contact name - Bob McHugh.
Business highlights
26 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Residential interior & exterior plumbing repair. Gas line maintenance, sewer & drain cleaning, televised sewer inspections & repairs. Hot water heaters - standard & tankless. Recoppering & replumbing, small & large repairs, garbage disposals. Bathroom & kitchen renovation & upgrades. Sewer excavation, sewer jetting & line flushing.
I contacted McHugh's based on the number of reviews. I couldn't leave a voice-mail because the voice-mail box was full. The owner called back a short time later and said that he was busy. I texted him what I needed, and he never responded. When I followed up to inquire he said that he was too busy.
Description of Work: I needed an estimate on plumbing work
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from McHugh's Plumbing Inc
The accurate details are the following; Customer called me when I was at a job site. I spoke to him briefing about his drain repair and he offered to send me a picture. During the first conversation we didn’t talk about scheduling. We then spoke 7-13-20 Monday and I offered to come out the following week, based on my schedule and when I can fit an estimate in. He was never told I was “too busy”. He said he couldn’t wait a week and he would contact someone else. My “A” rating and customer reports show what great service I offer, I wouldn’t want to work for a customer who has the will to diminish someone’s good name and give them a negative report just because they were told the truth and offered a time that didn’t match up to the customers wants! Rediculous Bob McHugh McHughs Plumbing
Brian W.
07/2020
5.0
appliance repair, plumbing
+ 0 more
Bob, the owner, did the work himself. Very conscientious and knowledgeable. He was a bit delayed getting here but we were totally cool with that as kept us in the loop with phone calls about an emergency repair he was on first and updated us with ETA's. We know to be avail for full day when it comes to plumbers, electricians, cable, etc. so it was no problem when he got here a bit later and he did the important work right away. We will be using him and company again for other plumbing jobs next week and have quotes in hand for toilet down the road. Would definitely recommend him based on my experiences so far.
Description of Work: Replaced shower control arm that was stripped from behind causing a steady leak. Very reasonable service call charge. Will be finishing replacement of bathroom sink basin upstairs and also authorized replacement of downstairs sink basin since I was impressed with workmanship/price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Virginia S.
06/2020
5.0
appliance repair, plumbing
+ 0 more
McHugh Plumbing responded immediately. The fellow arrived at the time promised He knew what he was doing. I'm very happy with the job.
Description of Work: Replace two shutoffs under my kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Yvonne B.
06/2020
5.0
plumbing
+ -1 more
Great! The minute I hit send to request quotes, Bob McHugh from McHughs Plumbing called me at 8:15am on a Saturday morning. He asked for info on what exactly the problem was, then explained in detail what they would do and why, and how hot water tank repairs worked. I was impressed and he scheduled the service call for THAT day around noon. Plumber was actually able to come earlier, went right to work checking out tank, and water pressure indoors & out. The TPR valve was replaced in a quick & efficient manner. The plumber, Anthony, followed Covid-19 guidelines, was courteous and cleaned up afterwards. Later, Bob McHugh called to thank me for my business, & he would check up on the repair! Great job, service & price. I will definitely use again.
Description of Work: Hot Water Tank flooded
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Mary S.
05/2020
5.0
appliance repair, plumbing, drain pipe
+ 1 more
It went great...from the minute I put in the request!!! I received a call back immediately and scheduled a time to come out. The guys were very polite and knowledgeable. Matt explained everything very well and the job was completed and all cleaned up on a timer manner!! I will definitely be using these guys again😊
Description of Work: Replaced outside faucet, removed old rusted garbage disposal, replaced with new disposal and pvc piping under kitchen sink
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
BRIAN L.
04/2020
5.0
plumbing
+ -1 more
I wouldn't hesitate to recommend Bob for any plumbing needs. He's incredibly knowledgeable, fair, responsive and will go the extra mile to find alternative solutions that ensure the job is done right, and the costs are minimized. Thanks Bob!
Description of Work: Sink plumbing & Shower Plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ALBERT S.
04/2020
5.0
appliance repair, water heater repair
+ 0 more
Great. Bob came out the same day and gave us an estimate. The water heater was replaced before noon the next day. The price was fair and the work was done right. We are very happy and we have hot water now!
Description of Work: Water heater replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Response from McHugh's Plumbing Inc
Thank you! We appreciate your business! Bob Mchugh
Matthew F.
04/2020
5.0
appliance repair, plumbing, drain cleaning
+ 1 more
Work went very well. Everything was replaced and the team cleaned up after themselves very well. Everything looks very professionally done.
Description of Work: We had a drain that was leaking from our kitchen into the basement. The entire stack was replaced and brought up to code with a new wastegate and PVC piping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$525
Response from McHugh's Plumbing Inc
Thank you! We Appreciate your business! Bob Mchugh
Geri K.
04/2020
5.0
plumbing
+ -1 more
Job was completed in the utmost professional manner. Bob and associate were on timeline that he stated. Job was quoted at price, but job turned out to be much easier than expected. Price was adjusted. Bob also found that my flapper in the toilet tank was crumbling and replaced it at a reasonable cost. They took care to keep the inside of my home clean from outside weather by wearing shoe booties or removing there shoes. Did a fabulous job of cleaning up when job was completed. Would hire Bob McHughes for future jobs.
Description of Work: Replaced outside water faucet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from McHugh's Plumbing Inc
We appreciate your business and thank you! Bob Mchugh
Zakhar K.
04/2020
5.0
drain cleaning
+ -1 more
Bob's crew came out promptly on a Saturday and took care of the problem. Also will follow up on possible tree roots in drain. Very professional!
Description of Work: Sewer cleaned, possible roots
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from McHugh's Plumbing Inc
Thank you and we appreciate your business! Bob McHugh
Patricia S.
03/2020
5.0
plumbing, drain cleaning
+ 0 more
Bob McHugh scheduled the repair promptly, and the estimate was the same as the bill. The two-man worked fast and well organized. I would call Mc Hugh plumbing for other plumbing needs.
Description of Work: Repaired leaks from my second floor bathroom tub plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
GREGORY G & BARBARA B.
03/2020
5.0
plumbing
+ -1 more
Work was done efficiently, neat and clean. Would recommend to others and hire again.
Description of Work: Replaced on/off shower valve and flush assembly for toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PAUL R.
02/2020
5.0
plumbing, drain cleaning
+ 0 more
McHugh tech Anthony worked through issues and kept me appraised of how the job was proceeding. Piping looks and works beautifully. No more drainage issues anymore and water pressure is no longer a problem. This is the second job I've called upon McHugh to handle and once again the work was excellent and the price was reasonable for what was done. Total cost about $1,100.00.
Description of Work: 1) Replaced original water pressure regulator due to decreasing water pressure and connecting pipe. 2) Replaced section of pipe and drain in bathroom. 3) Replaced accordion piping for other bathroom sink with pvc pipe and installed shut off valves. Also snaked piping due to years worth of drainage issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Anthony V.
02/2020
5.0
plumbing
+ -1 more
McHugh’s Plumbing is the best in the business for basic and the most complex prompt plumbing work at a fair and reasonable price. We have used McHugh’s Plumbing for several years on the complex plumbing problems that can happen with an older house. We have been able to relax on plumbing issues (focus on other things rather than plumbing) because of McHugh’s saving the day with reliable outstanding and efficient results at a fair and reasonable price. McHugh's is a family business where all of their staff are seasoned with years of experience on all plumbing with outstanding capabilities. They do things the right way every time. For them, the most complex plumbing challenge is basic and routine.
Description of Work: Old outdoor water faucets in older house replaced because they leaked. Complex work since older house issues involved.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$580
debbie L.
02/2020
2.0
plumbing
+ -1 more
Took two days to get back to me.have me a high priced estimate.think he is too busy and didn't want job...
Description of Work: Faucet replaced
Rating Category
Rating out of 5
value
2.0
responsiveness
1.0
Response from McHugh's Plumbing Inc
Completely false. I spoke to this customer same day. And gave her good information based on her needs. She asked about prices, then said she would get back to me! Sounded like a shopper!
PAUL R.
12/2019
5.0
water heater repair
+ -1 more
My old water heater gave out on me late yesterday (12/23/19). The tank was leaking water profusely and the timing of the breakdown was pretty bad with just a couple days before Christmas. I was extremely fortunate enough to find McHugh's Plumbing through Angie's List. Bob McHugh was able to get me in on Saturday (day before Christmas) and tank was installed before noon. Craig and Greg did a great install and were very quick and thorough. They explained the tank settings and were very courteous. Beyond happy with the results. I would heartily recommend McHugh. Thanks so much, appreciate the effort that was above and beyond.
Description of Work: Replaced old water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,350
Megan M.
11/2019
5.0
gas logs
+ -1 more
We recently hired Bob and his team to run a new gas line and install a gas log insert into our existing fireplace. Bob came out to get an estimate and came up with a plan that worked really well for our old Cleveland Height house. Greg and Craig came out this week to do the installation. Everyone was a pleasure to work with and we are so happy to finally enjoy our fireplace. Additionally, its excellent to know that we have plumbers that we can trust.
Description of Work: Gas line extension / gas log installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Anthony V.
11/2019
5.0
plumbing
+ -1 more
We have used McHugh’s plumbing for several years. The fair and reasonable price they charge is great by itself. But even more important is that they solve and fix complex plumbing problems with outstanding plumbing expertise, eliminating any worries for the homeowner about the best possible plumbing result. It is a family business where all of their staff are seasoned with years of experience and outstanding prompt and efficient expertise.
Description of Work: Kitchen plumbing work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
BILL W.
11/2019
5.0
plumbing, water heater repair, drain cleaning
+ 1 more
We have used Bob and his team for over 20 years since we moved back to Cleveland. We have since owned two old houses, one in Cleveland Heights and now in Shaker Heights. He has done extensive work on both and we couldn't be happier. I have seen people in many forums ask for a good and cheap plumber. Bob's prices have always been fair. I would never recommend a "cheap" plumber because in my opinion you will probably be hiring another plumber to do it right. Call Bob first.
Description of Work: Unclog sanitary drain, replace slop sink and install washing machine, winterized outdoor plumbing, repaired gas lines.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anthony V.
11/2019
5.0
plumbing, drain cleaning
+ 0 more
Over several years McHugh’s plumbing has saved the day for our family on many occasions. In something as delicate, complex, and important as plumbing, I realized long ago that we needed long-term plumbing expertise on the highest level at a fair and reasonable cost. As usual and on this occasion, we received outstanding reasonably and fairly priced prompt work from McHugh's Plumbing, the best in the business. Everyone on the McHugh team has outstanding expertise, guaranteeing a cost-effective prompt best-in-the-business result for basic and complex plumbing problems. They do things the right way every time. This is a family business with years of experience, so the most complex and difficult plumbing work is routine.
Description of Work: Major complex bathroom toilet drain work on line going outside along with other plumbing issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Susan M.
10/2019
5.0
plumbing
+ -1 more
The source of the leak was identified and repaired. The work required was minimal given what I thought might need to be done. Very honest and reasonable cost. I would definitely use his services again and refer McHugh`s to whomever would need plumbing services.
Description of Work: A significant leak from the attic bathroom to the bathroom below.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$349
Russell H.
09/2019
5.0
plumbing, drain cleaning
+ 0 more
We've used McHugh's plumbing for a number of jobs over the last five years. The quality of work had always been excellent. Once a tenant called us after picking the toilet. They'd already called their own plumber who couldn't get it unblocked and was proposing more substantial work. Bob quickly responded, gave us a quote that was substantially lower than the first plumber, and had the toilet cleared the next morning. On another job we needed a drain pipe replaced in the kitchen ceiling. His team did the work quickly and arranged for a plasterer, familiar with old Shaker houses, to patch the ceiling and walls. After a couple of coats of paint, you wouldn't know they'd been there. Needless to say, if we have a plumbing emergency, McHugh is our first call!
Description of Work: General plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
JEAN S.
09/2019
5.0
plumbing
+ -1 more
It went great! They found the parts I needed to repair my wash tub at a really reasonable price. They are very personable and friendly and I would highly recommend them.
Description of Work: Repaired my tub
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeffrey K.
09/2019
5.0
plumbing
+ -1 more
McHugh's was a pleasure to work with. Bob, the owner, quickly responded to my request for a quote. His quote was SIGNIFICANTLY less than a couple of other companies I contacted. There was no sales pitch; Bob knew exactly what needed to be done, and priced the job accordingly. He sent one of his plumbers, Anthony, to do the work. Anthony was on time, and took great care to cover all work surfaces, and keep the double vanity clean while he replaced the two faucets in the master bathroom. When he was finished, he cleaned the work area, and took everything to be disposed of to his truck. Very quick and very professional. I'm extremely pleased with the quality of the work, and would use them again.
Description of Work: Faucet replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$465
Wayne C.
09/2019
5.0
plumbing, home remodeling
+ 0 more
Very rarely do I use the word exquisite for work performed at my home. The work done by Bob McHugh and several of his employees was top notch and indeed exquisite. They were all very polite and meticulous. It was a complicated job because of the age of the home, the size of the new tub to be installed and back to back bathrooms. I wanted to maintain copper supply lines throughout the project (going from a single vanity to a double) and of the 5 quotes I received, Bob was the only one that figured out an elegant way to do this behind the walls. And as a side note since the bathroom was partially demoed at the time Bob first visited, he was the only contractor that fully inspected what was behind the walls to gather the info needed to do the job to our satisfaction. We'll be using Bob and his team again in the future without hesitation. The photo shows the rough in plumbing for one of the two sinks.
Description of Work: Replumb Full Bath for Total Remodel
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Appliance Repair,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Drain Pipe Installation,
Basement Waterproofing,
Ceramic Tile,
Septic Systems
FAQ
McHugh's Plumbing Inc is currently rated 4.8 overall out of 5.
Sunday: 6:30 AM - 11:30 PM
Monday: 6:30 AM - 11:30 PM
Tuesday: 6:30 AM - 11:30 PM
Wednesday: 6:30 AM - 11:30 PM
Thursday: 6:30 AM - 11:30 PM
Friday: 6:30 AM - 11:30 PM
Saturday: 6:30 AM - 11:30 PM
McHugh's Plumbing Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, McHugh's Plumbing Inc does not offer free project estimates.