Reviews
3.02 Reviews
Showing 1-2 of 2 reviews
PAM T.
10/2005
heating & air conditioning/hvac, air duct cleaning
+ 0 moreTHE AIR DUCT TECHNICIAN WAS CURTIOUS, BUT NOT THOROUGH WITH HIS WORK. HE DID NOT REPLACE THE REGISTERS AFTER WORKING ON THE DUCTS. THE FURNACE CLEANING TECH, WAS LATE, TOOK AT LEAST 3 BREAKS WITHIN AN HOURS TIME AND LEFT WITHOUT PUTTING THE FURNACE BACK TOGETHER. WHEN MAKING THE APPOINTMENT, KELLY QUOTED ME A PRICE VERBALLY. WHEN THE TECH ARRIVED HE REALIZED THAT THE PRICE QUOTED WAS FOR A GAS FURNACE AND NOT AN OIL FURNACE. KELLY SPOKE WITH ME AND SAID THAT I SHOULD HAVE TOLD HER IT WAS OIL. IF WE WOULD HAVE ALLOWED THEM TO CONTINUE TO SERVICE OUR FURNACE, IT WOULD HAVE COST US THOUSANDS OF DOLLARS TO REPLACE THE FURNACE AS WE WERE TOLD SHOULD BE DONE, BUT THEY NEVER MENTIONED ABOUT THE LEAKING OIL TANK.
Description of Work: AIR DUCTS AND FURNACE WERE TO BE CLEANED, FURNACE WAS TO BE CHECKED FOR OVERALL RUNNING CONDITION, DUCTS TO BE INSTALLED IN UPSTAIRS AND BASEMENT. THE AIR DUCTS WERE NOT PROPERLY CLEANED THROUGHOUT AS EXPECTED. THE TECHNICIAN WORKED ON CLEANING THE FURNACE FOR ABOUT AN HOUR WITH SEVERAL "BREAKS", BEFORE LEAVING TO GO ON ANOTHER APPOINTMENT, WITHOUT PUTTING THE FURNACE BACK TOGETHER. A COUPLE OF DAYS LATER HE CAME BACK WITH ANOTHER TECHNICIAN ONLY TO TELL US THAT WE NEEDED A NEW FURNACE. ESTIMATE FOR DUCT WORK WAS NEVER PERFORMED. WE CONTACTED ANOTHER COMPANY, WHICH PUT THE FURNACE BACK TOGETHER AND SAID THAT THE FURNACE RUNS WELL, JUST NEEDED TO BE CLEANED, EXCEPT FOR A LEAKAGE IN THE OIL TANK, WHICH NEEDED TO BE REPLACED.
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DORCAS B.
10/2005
heating & air conditioning/hvac
+ -1 moreVERY NICE AND VERY EFFICIENT. SEEMED TO KNOW WHAT THEY WERE DOING.
Description of Work: PUT IN DUCTS THROUGHOUT THE HOUSE.
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Yes, I recommend this pro
Contact information
12905 MAYFIELD RD, Chardon, OH 44024
WWW.COMFORTMAKERDLR.COM/AIRMASTERLicensing
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Service Categories
Heating and Air Conditioning,
Air Duct Cleaning
FAQ
AIR MASTERS is currently rated 3 overall out of 5.
No, AIR MASTERS does not offer free project estimates.
No, AIR MASTERS does not offer eco-friendly accreditations.
No, AIR MASTERS does not offer a senior discount.
No, AIR MASTERS does not offer emergency services.
No, AIR MASTERS does not offer warranties.
Contact information
12905 MAYFIELD RD, Chardon, OH 44024
WWW.COMFORTMAKERDLR.COM/AIRMASTER