I called him back about 20 minutes later to tell him Sat would be great, but could he possibly stop by this evening since he's right in Chagrin and look at the tv so my boss would know a kind of estimate of what he'd be paying. Robert said something to the effect of what do you mean...I said I had called a few other places and one was $399 which was way too high for mounting a t.v.- he cut in and said oh well them I'm way out of your price range. I said but wait, 2 I called were $199 and another $175 but they were booked through the holidays. He laughed and said he was still out of our price range. RUDE for absolutely no reason. Needs to learn some customer service skills. I wouldn't recommend calling them or using them for service if this is who is representing them.
Description of Work: I called the provider and spoke to a "Robert" about mounting a flat screen for my boss who is an attorney in Chagrin Falls. Robert was very rude on the phone and said he couldn't give price. But did say he could come out Sat to Alex's house. i told him I'd call him back in a few to confirm.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
Lois D.
03/2012
5.0
home theater design
+ -1 more
He is marvelous. He does a great job. He isn’t the cheapest bidder but he is excellent and very very thorough. He also does camera surveillance and whole house audio.He also does whole house remote control for security lighting.
Description of Work: They have installed the audio system in my home.
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Service Categories
Stereo and Home Theater Systems
FAQ
Valley Home Theater is currently rated 4.3 overall out of 5.
No, Valley Home Theater does not offer free project estimates.
No, Valley Home Theater does not offer eco-friendly accreditations.
No, Valley Home Theater does not offer a senior discount.
No, Valley Home Theater does not offer emergency services.
No, Valley Home Theater does not offer warranties.
Valley Home Theater offers the following services: Design & implementation of home theater, distributed audio, video & networking.