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Stankus Heating & Cooling

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

Stankus Heating and Cooling is a locally owned and operated company doing business in the Chagrin Valley since 1947. We have easy financing options available for new equipment installation. Call for complete details.

Business highlights

78 years of trusted experience
Emergency Services Offered

Services we offer

Installation, sales and service of gas, oil and electric furnaces, air conditioning systems, gas, oil boilers, thermostats, heat pump systems, electronic and high-efficiency filtration air cleaners, humidifiers, gas, oil and electric water heaters installs well pumps and tanks and gas line trenching & installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.658 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
5%
3
5%
2
3%
1
9%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.6
punctuality
4.8
Showing 1-25 of 58 reviews

Margaret M.
09/2020
1.0
water heater repair, gas leak repair
  + 0 more
Got a call with a message that search though they may the part was no longer available but they would be happy to help quite and install a new hotvater heater. This didn’t seem right, name brand appliance 12 years old. It took me five minutes to find and order the part online. $200.00 This is dishonesty and would have cost us a couple of grant instead of a few hundred. They used to service our AC and Furnace. They will ever step foot in our ho,e again.
Description of Work: Hot water heater was it staying lit. Service technician came very quickly and said a new part (gas control/pilot was needed and would need to be ordered.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0


Homer M.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
It was fine. They were on time, very efficient, and we hadn't had any problems.
Description of Work: Annual tune up on the furnace so that it would be good for the winter
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Stankus Heating & Cooling
Thank you for being a loyal customer and we appreciate you taking the time to share your experience with us and the community!

Diane E.
10/2019
1.0
heating & air conditioning/hvac
  + -1 more
Horrible. They installed a new boiler 4 years ago. No Heat today. Left message in early afternoon and heard that they wouldn't be back in until the next day. Never returned my call. Had to find someone to come help us with heat. When I learned that my 4 year old boiler had to be replaced, I called Stankus again and again had to leave a message because, again in the early afternoon they were gone for the day. Left emergency message and asked what the warranty was on the boiler. When I finally got "her" on the phone I was told that "she" was not in the office but would call me. Never heard back AGAIN. When I was able to get her live on the phone , she said there was a warranty but they would be unwilling to help me since I had someone else look at it. She couldn't give me any information other than the previous owners should have left me warranty information. Really? I called Stankus first and second and their lack of follow-up forced me to have someone else come to look at the boiler and tell me why I had no heat. Stankus simply never even returned calls and weren't in the office past early afternoon. Stankus simply told me I had to find another heating company to figure out my warranty.
Description of Work: Heat wouldn't come on
Rating CategoryRating out of 5

Kathaleen M.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
They are very good! I liked them a lot.
Description of Work: They come in and check before the air conditioner turned on and the check the heating as well before it turned on in early winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheryl V.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Clint & Ray were very professional & available to answer my questions, knowledgeable. There was no evidence of them working at the end of each day. Quality workmanship. Great team work.
Description of Work: Brand new american standard air handler & duct work installed in our attic w/air conditioner installed outside. All electric, flex duct used. One duct run to basement all others to main floor ceilings fr attic floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,800

Stephen B.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
The new HVAC is great. There is now uniform temperature throughout the house. It remains cool even on the hottest days, so far. We have even needed to raise the thermostat (same one as before the upgrade) a degree in order to compensate for the lower humidity and uniform temperature. The men were on time and completed the job on schedule.
Description of Work: Our home's original HVAC was undersized and underpowered, e.g., 3.5 ton A/C. It was not cooking the house on hot days. A prior consult from Stankus person strongly recommended adjusting dampers and sealing ductwork before upsizing. This DID help, but did not completely solve the problem. Jack Stankus, himself, came out to assess and recommended a 5 ton and more effective blower and furnace. The larger size was required for the home square footage. The stronger, more efficient blower would move more air up to the 2nd floor. Jack performed this assessment simply by looking around and asking questions. Two other installers made the same recommendation after taking measurements and performing calculations. But the Stankus pricing was the lowest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Robert P.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
They have been our A/C go to for 25 years they are pleasant, clean, efficient. Appointments have been easy to get and flexible to fit our schedule.
Description of Work: New air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Fran L.
04/2017
4.0
heating & air conditioning/hvac
  + -1 more
Technician was very helpful in finding problem. He gave a comprehensive analysis of costs to repair or replace. I chose to replace and installation occurred 10 days later due to supplier delay.
Description of Work: Replaced Boiler

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Deborah A.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
After a lightning strike in August last year and a protracted negotiation with insurance Stankus got the new furnace ordered, in and the old out without delay. He helped too in communicating with the insurance company, clearly explaining why a replacement was necessary and just a repair. All staff from the office to each of the workers on site were attentive, patient, thorough and professional. We appreciate their exceptional work and their sensitivity.
Description of Work: Installed new furnace, removed old furnace and even took out old water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

paul R.
01/2017
1.0
heating & air conditioning/hvac
  + -1 more
Sadly enough after spending over $15,000.00 with this company, the owner (Jack Stankus) was reluctant and very slow to react to defective water softener. After a couple months and much back and forth, issue was finally resolved. Now I had a plumber come out to do some work on the sink and I was informed that Stankus never installed a shut off valve for the hot water tank. The plumber said in 20 years he had never seen a company install a new hot water tank and not put in a shut off valve. I did reach out to Jack Stankus and advised him I had to pay a plumber to install the valve. Jack was very indignant and refused to take responsibility. He was very sarcastic and patronizing on the phone, suggesting that maybe the plumber was lying so he could charge more. It was really unbelieveable. I am just writing this review to warn other consumers.
Description of Work: I had a new heating pump (air conditioner) installed. Also had them install water softener, hot water tank. Also a new furnace.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Lawrence P.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
I'd use them again. The price I got, I know is a great price because they were cheaper than anybody else. The quality of the replacements were better than anybody else. The extras they did to make the job complete stuck out to me. They did extra work that they could have charged me for, I think and they didn't.
Description of Work: They replaced my furnace and air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

C B.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
My heat pump had died (at leadst 18 years old). I called Stankus as the had done the previous install, and 99% of the service cals to the unit through the years. They were able to come out asap (during the July 2016 heat) when others i called were giving me 3 week lead times just to come out and look at it. Stankus quoted me a very reasonable price (i had done my homework on pricing and quality units) and they offered discounts for full payment or 6 months no interest. They said the project would take 2 days & they had it done in just a little over a day. All emploees were very professional and I'm happy (and cool!) - would definately call them again.
Description of Work: Replament of heat pump and handler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ed B.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very well; Stankus is a good, reliable HVAC contractor who has served us in our home for 30 years.
Description of Work: Replaced air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

David M.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
Friendly estimates, gave very useful info on model selections. Installers were on time and did a seamless job.
Description of Work: Install new residential central A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Jennifer N.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Stankles’s crew arrived on time and was professional throughout the installation. They took care not to track in our when coming in & out of the house. From the free quote to the installation they were professional & courteous , not to mention their reasoned & completion pricing.
Description of Work: New air conditioner installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

David S.
02/2016
5.0
heating & air conditioning/hvac, wells
  + 0 more
The service person arrived at the scheduled time and promptly completed the work. Before leaving he went over the details of the job.
Description of Work: Service for heat pump/oil burner furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Barb H.
02/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
I came home from a trip to Arizona and didn't have any heat. I supplied the materials and their technician installed the parts. The technician, Toby, was courteous, prompt, and capable. Since I'm trying to learn as much as I can about the mechanicals in my house, I asked a lot of questions and they were answered with patience. The boiler is running fine, and I'm satisfied with the work completed. I would recommend this company.
Description of Work: Stankus replaced the Aquastat and relief valve for my boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Evelyn A F.
10/2015
5.0
gas leak repair, heating & air conditioning/hvac, plumbing
  + 1 more
I trust them so much. They've recommended things for me that have saved me so much. They are prompt and so professional.
Description of Work: I've used them for the last 3 years for all my plumbing needs. I don't think I would go anywhere else for my heating, cooling and plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe M.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Stankus men were prompt and courteous. Very efficient and professional. They explained everything cleanly and answered all my questions. I am very pleased with their service and with my new furnace.
Description of Work: New furnace, Old furnace stopped working on coldest day of the winter. Temporary repairs to old furnace on same day. New furnace installed a few days later in 6 hours. Everything worked fine!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

MORRIS P.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
On time, courteous, patient, thorough, articulate, went the "extra mile".
Description of Work: New furnace installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lawrence P.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
They showed up on time. They first put down tarps thru-out the house to protect the floor. They went to work immediately. The first day they worked steady and stayed a little late so they could have the air conditioner up and running before they left for the day. This was greatly appreciated because the weather was hot and humid and because of them I finally got a good nights sleep. The next day they were back early and went right to work finishing the installation. They answered all of my concerns as to combustible air and venting of furnace and my hot water tank. They reworked both vents to insure proper venting. Before leaving I was educated on the new programmable (free) thermostat. Jack Stankus Inc. has been my go to service provider since I moved in to my home 25 yrs, ago.
Description of Work: Replaced furnace and air conditioner. He also provided me with all possible rebate offers saving me an additional $585. in savings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,100

Donald P.
07/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Although the tank had much more heating oil in it than I told them, they were able to get it out of the house utilizing some cleverness. No damage was done and they cleaned up well before they left. Cost was less than half what I had been quoted bu a large plumbing company.
Description of Work: Removed an old heating oil tank from my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Clyde G.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
The installer, Bob Lederle, showed up on time as scheduled and was very professional. He was very knowledgable, thorough, and completed the job in a timely manner.
Description of Work: Installed new furnace and air conditioning unit. Ran all new ductwork as needed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Theodore F.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
These guys did a great job and we'll be using them in the future. They also came recommended by a contractor friend...can't beat referrals from guys that know the business.
Description of Work: Replaced air conditioner and serviced furnace's.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Ellen M.
02/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Stankus is always quick to respond when we need them. This time it was just a maintenance call and so we scheduled for when it was convenient for us and them. We have used them for years and they are good hard working and reliable company. I forget what they charged so my guess of $120 is a guess. It might have been more.
Description of Work: We had our furnace and hot water heater annual service check completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120
    • 1(current)
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Contact information

10571 Franks Rd, Chagrin Falls, OH 44023

http://www.stankusheating.com

Service hours

Monday:
7:30 AM - 3:00 PM
Tuesday:
7:30 AM - 3:00 PM
Wednesday:
7:30 AM - 3:00 PM
Thursday:
7:30 AM - 3:00 PM
Friday:
7:30 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Natural Gas Lines,
Wells and Pumps,
Handyman Services,
Generator,
Water Filtration and Softening

FAQ

Stankus Heating & Cooling is currently rated 4.6 overall out of 5.

Monday: 7:30 AM - 3:00 PM

Tuesday: 7:30 AM - 3:00 PM

Wednesday: 7:30 AM - 3:00 PM

Thursday: 7:30 AM - 3:00 PM

Friday: 7:30 AM - 3:00 PM

Stankus Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stankus Heating & Cooling offers free project estimates.
No, Stankus Heating & Cooling does not offer eco-friendly accreditations.
No, Stankus Heating & Cooling does not offer a senior discount.
Yes, Stankus Heating & Cooling offers emergency services.
Yes, Stankus Heating & Cooling offers warranties.
Stankus Heating & Cooling offers the following services: Installation, sales and service of gas, oil and electric furnaces, air conditioning systems, gas, oil boilers, thermostats, heat pump systems, electronic and high-efficiency filtration air cleaners, humidifiers, gas, oil and electric water heaters installs well pumps and tanks and gas line trenching & installation.

Contact information

10571 Franks Rd, Chagrin Falls, OH 44023

http://www.stankusheating.com

Service hours

Monday:
7:30 AM - 3:00 PM
Tuesday:
7:30 AM - 3:00 PM
Wednesday:
7:30 AM - 3:00 PM
Thursday:
7:30 AM - 3:00 PM
Friday:
7:30 AM - 3:00 PM