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POLIEN PLUMBING

Plumbing, Drain Cleaning, Water Filtration and Softening

About us

Polien plumbing is a full servace plumbing company. One plumber and a helper insuring on time servace .

Services we offer

from toilet repairs to water heaters. we do most interior plumbing installs and repairs

Services we don't offer

We do not do water or gas lines from street into house

Amenities

Senior Discount

10.00



Accepted payment methods

Check

Reviews

5.021 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.8
punctuality
5.0
Showing 1-21 of 21 reviews

John B.
07/2023
5.0
plumbing
  + -1 more
Steve is an amazing, no nonsense plumber. He tells you what you need and not gets it fixed quickly. When he leaves, there's no clean up needed - he does it all.
Description of Work: Disconnect old tub and plumb for new, different sized tub including new fixtures and water feature wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca B.
02/2018
5.0
plumbing
  + -1 more
Very reliable and trustworthy. Gets the job done, charges fairly. Tries to respond as soon as possible.
Description of Work: Ongoing plumbing issues

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Aerielle B.
11/2017
5.0
plumbing
  + -1 more
Steve fixed what we needed done and we are very happy.
Description of Work: two plumbing issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$141

Jon L.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed leaking toilet.
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda M.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I had Polien install 2 new sink faucets, and they checked a toilet leak. Everything went as expect: on time and done right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Jon L.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: We have used Polien many times in the past 10 years. Steve really fixes your problem and at a reasonable cost. We strongly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

LOUISE Y.
05/2013
5.0
plumbing
  + -1 more
Steve does a good job at a fair price. I have used him before and will call him for any plumbing issues
Description of Work: Installed new kitchen sink, sink and dishwasher. I had already removed the old sink. This was the 1st time for a dishwasher in this kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Jane H.
03/2011
5.0
plumbing
  + -1 more
Steve is married to someone that I work with so that's how we were introduced. We actually bartered a double child's bunk bed that the Polien's were interested in plus $200 for the job. Steve did a great job. He got the job done in one day while I was at work and I'm very pleased with the results. I would highly recommend Steve to anyone needing plumbing work.
Description of Work: Steve came out and replaced out front exterior faucet and extended the hot and cold lines in our garage back to the garage door so that would be easier to access. He also ran a cold line up to our deck so that we would have a water faucet on the deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

RUTH B.
01/2010
5.0
plumbing
  + -1 more
no surprises
Description of Work: rough and finish plumbing for ADA kitchen and bath

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,639

Richard B.
11/2009
5.0
plumbing
  + -1 more
There wasn't anything that my husband disliked about them. The plumber was timely and professional. The price that he charged was reasonable too. We got 3 bids and the price charged by him was half of the price compared to everybody else. He was very thorough and diagnosed the problem. He showed up when he said he was going to show up and did the work. He inspected the work after completing it. If need be, then we would use his services in the future too. My husband has also recommended them to 3 other people.
Description of Work: We used the services of Polien Plumbing for some plumbing work. The plumber commenced the work in August and finished it in September.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

HELEN H.
05/2009
5.0
plumbing
  + -1 more
Their pricing is very competitive. They are professional, responsive, punctual, and the quality of their work is very good.
Description of Work: They have done lot of plumbing work for me like making faucets, drains, fixing garbage disposal and other plumbing works. I have been using them for around 14 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellyn L.
07/2008
5.0
water softeners
  + -1 more
Discovered at 8PM on a Saturday night that the by pass valve on my no longer used 18 year old water softener had blown out. There was 1" of water over my entire basement. I shut off the water to the house and started calling names from Angie's List. I called 4 names and at 8:45 received no return calls. I then called 3 more, including Steve Polien. Steve called me back in 10 minutes and when I told him my problem, he asked his wife if she minded if he helped me out. He then said he would be over as soon as he put his son to sleep. Forty-five minutes later, he arrived. An hour later, the job was done! He was fast, very professional, did a great job and didn't try to take advantage of my Saturday night no water situation. Steve was probably the single best service person I have ever had, period.
Description of Work: By-passed my leaking water softener at 9PM on a Saturday night.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

BRIAN B.
04/2008
5.0
drain cleaning
  + -1 more
Called Steve to have him come out and snake bath tub drain. Steve returned my call same day and was able to come out and snake the bath tub drain within a couple of days. He was prompt for the appointment and cleaned up after the job was complete.
Description of Work: Snaked bathtub drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

DEANNA B.
04/2008
5.0
plumbing
  + -1 more
Steve took the time to listen to us. We had a special situation where all the plumbing needed to take place through the floor. Steve was flexible and did a good job.
Description of Work: Plumbed new half bath: sink and toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

DAVID & KATERINA M.
03/2008
5.0
plumbing
  + -1 more
They were extremely courteous and prompt. I didn't get other estimates, but I did feel the price was fair. I would use them again
Description of Work: They came out two times, both times to repair a boiler return. They replaced a substantial amount piping and did a good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

GLADYS R.
06/2007
5.0
plumbing
  + -1 more
He was not able to snake it, he told me what product to use and he didn't even charge me. I called him with another question and he called me back. He is incredibly honest and very smart. I couldn't praise him more highly. I will continue to use him.
Description of Work: Back up in tub drain.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN S.
05/2007
5.0
plumbing
  + -1 more
Very well.
Description of Work: They came in and fixed a bad construction project and brought it to code.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

MELISSA J.
03/2007
5.0
plumbing
  + -1 more
Steve was FANTASTIC!!! We had two plumbing days from hell. Steve was our Superman! Day 1) water heater failed; he pitched in for someone else on a moment's notice and installed a high quality new water heater for a fair price ($850 total) and was very neat about the work. Day 2) We had a leak in a waste stack, which seemed very scary, and Steve came out early morning, determined the problem, and fixed it right away, before there was serious damage ($312). He also lined up a drywall repair person who could repair the wall where he had to go in to replace the stack. I cannot say enough about his service, personality, and prompt attention. He was an absolute pleasure to work with. I am sad that we are moving now that we have found such a great person! THANKS!
Description of Work: Replaced failed water heater, replaced part of waste stack.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,162

PAUL G.
02/2007
5.0
plumbing
  + -1 more
They were great. Steve did not try to pressure us into more work than was necessary, unlike a couple of other companies who gave us estimates.
Description of Work: Steve and Glen roughed in a half bath with all new plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$550

JULIE A.
01/2007
5.0
plumbing
  + -1 more
We were exceptionally pleased with our service. Steve has done plumbing work at our house before. His associate did this job. He was prompt, pleasant, cleaned up after himself, and problem-solved our leaky drain (an add-on job after he arrived) until it was fixed. The weather was bad, and he also left home early so that he wouldn't be late! We will definitely call for our future plumbing needs.
Description of Work: We had a new kitchen faucet installed, a washing machine hot water faucet installed, and a leaky sink drain repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

CAROLE C.
07/2004
5.0
plumbing
  + -1 more
STEVE IS FANTASTIC! WHO KNEW I'D SAY THAT ABOUT A PLUMBER, BUT HE HAS SAVED THE DAY MORE THAN ONCE. HE IS QUICK, HONEST AND VERY FAIR WITH HIS PRICING.
Description of Work: HE HAS FIXED MY SINK, INSTALLED A DISHWASHER AND SNAGGED MY DIAMOND OUT OF A DRAIN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

    Contact information

    17164 Northbrook Trail, Chagrin Falls, OH 44023


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Water Filtration and Softening

    FAQ

    POLIEN PLUMBING is currently rated 5 overall out of 5.
    POLIEN PLUMBING accepts the following forms of payment: Check
    No, POLIEN PLUMBING does not offer free project estimates.
    No, POLIEN PLUMBING does not offer eco-friendly accreditations.
    No, POLIEN PLUMBING does not offer a senior discount.
    No, POLIEN PLUMBING does not offer emergency services.
    No, POLIEN PLUMBING does not offer warranties.
    POLIEN PLUMBING offers the following services: from toilet repairs to water heaters. we do most interior plumbing installs and repairs
    We do not do water or gas lines from street into house

    Contact information

    17164 Northbrook Trail, Chagrin Falls, OH 44023