HEAVENLY TOUCH

To the nasty man that came out to give me a quote. Dave, As I read your bad reviews every time you blamed the customer. Bad customer service. You can insult me all you want but the review stands. 1. You disrespected my oldest son when he asked you to move your car so he could go to work. Next time park on the street of of potential client 2. Do not laugh at the condition of my house because I have animals. I should not have been made to feel ashamed or to give you a reason. That being said, I had been in the hospital for surgery and then returned due to a blood clot. I had been home less than a week. Do you need to know that? Apparently. 3. My other son was in the shower, he did not know you were going to be there. You were annoyed and didn't like my sons behavior. I felt the need to explain to you he has Autism. You nodded as if you understood. Obviously you are ignorant. 4. You don't like animals. I don't like people who don't like animals. You can't trust them. 5. You never should have said I will let you know we will come out on Wednesday we have others in the area. 6. Had you called to set up an appointment I would have told you never ever would I allow you to walk into my home again. 7. You are a very very judgmental man and should not work with people. I feel sorry for your employees. 8. I attempted several times to leave a review and was unable to. Either the site or my computer were not working correctly. I am very glad to have been able leave this review. I was also told you we based in Bainbridge. Your Angie's list page says Cuyahoga Falls as well as your website

Im going to temper this with kindness and patience, because, to be fair, my house had undergone construction before they arrived (we bought a foreclosure, so there was dust everywhere) and there was a substantial amount of work to be done. That being said, I feel like I wasted my money. The team of two housecleaners spent 2 hours cleaning my house. They made the beds, neatened up the bedrooms, did the bathrooms, vacuumed, and ... Im not exactly sure what else. While their agency promised they would vacuum the window ledges, that wasnt done (and it was the one thing I really, really wanted). They didnt mop my kitchen, wipe down the outside of the fridge, or clean the table that was set up in there. There was dust and dirt everywhere when the left. My sunroom was ignored. Basically, they wiped everything down with a damp rag and if the dirt came off, it came off. If it didnt, it didnt. (I have two young kids. There was sticky stuff left on my dining room table even after they left. I sprayed it with Murphy's Oil Soap -- which they had available -- waited a minute, and wiped it off. Easy, right?). They didnt move anything to dust. Ultimately, *I* cleaned for two hours after they left, just mopping up stuff they missed.

They did a good job. The price was reasonable. I would use them again.

I think they do okay. What I like about them is that when I come home, my house is pretty clean. I think it's a fair rate.

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We loved Dawn and Jan. They were both very pleasant and got right to work. We also appreciated Dave coming out promptly to look over and quote us a price. The house looked Great and my husband and I were delighted with the job. We look forward having them every other week! We would highly recommend their services!

They did a very good job. The price was unbelievably good. They did an excellent job.

IT DIDNT

Heavenly Touch of Hudson, OH has been cleaning my house on a regular basis for about 3 years. They do a good job and I have never had any problems with them.

unknown

We use their services every other week. They are on time, they clean the house and they don't steal from us. We would recommend them to our friends and family members as they are consistently good at cleaning the house.

They called to schedule the services in advance. They have been good about following directions. We haven't had any trouble at all.